Home > By category > Business & Productivity Tools >Database Management > Web-based CSM Software



Web-based CSM Software

  • Downloads: 
  • Views: 
  • Rating:

Web-based CSM Software Editor's Review

Each and every business understands the customer’s value, without customer, businesses stop to survive. It is the standard behind Customer service management. On the other hand CRM is a way by which companies get and keep customers. It even allows businesses to get better their association with their clients. CRM software permits businesses to perform the entire at reasonable cost. It also helps in making processes of the business more efficient and effective. Expenses or cost is always a trouble that address by so many people. In working businesses, on the whole profit is forever calculated after eliminating the entire expenses. Expense wise, CRM software focuses to the requirement of businesses to make good of their capital. It very much decreases cost. A few companies can perform this without any IT departments utilizing the CRM technique. There are different types of software available in the market that can please the need of every business. They are modifiable and can without difficulty be modified to be used by companies. There are obviously some business that has severe rules and methods. For those businesses, it could not be as simple to integrate. Efficiency is dissimilar from efficiency in the intelligence that it is necessary output vs. input. An effective system would have small input to have much more output. CRM software performs exactly in that manner. Without a lot of effort, taking proper care of numbers of clients is not a problem. Efficiency is very same but it is a calculation related to the objectives of business. In the cases like satisfaction of the customer, this software makes sure that clients remain loyal and happy. Businesses understand that clients are pleased in case they carry on doing business with that particular company. Companies even understand that when incomes are moving up, it indicates that advertising and marketing works.

Customer Service Management Software plans for the order management of customer service work. In case your company engages in maintenance, installation and service of tools this effective software can be just right for you. This program assists you from several different angles: knowledge base management, service case management, and service time tracking and customer management. With the help of this software you can manage and generate the list of major work order, give the list of activities cases and you can access dashboard of real time cases. You can easily records the entire work order activities of customer service work order, material parts, labor billing, payments record and warranty bills. Even it assists you setup a next preserved date of service and give a reminder to you about date is near to you. You can also make the invoice for every event of the customer service. You can add knowledgebase for the reference of customer to save your efforts and service time. The module of customer information management assists you to record important information of your customer and the different cases of service. The effective features of this software assist you to keep the entire record of your customer with complete invoice information.

Rating: 5/5



Web-based CSM Software Publisher's Description

This is a Access 2010 web-based Customer Service Management Software. It designs for customer service work order management. If your business involves installation, maintenance and service of equipment this database software may be perfect for you. This software helps you from 4 different angles: service case management, knowledge base management, customer management and service time tracking.

The key features of this aoftware are:

•Generate and manage the master work order (cases) list, provide activities cases list and real time cases dashboard. Records all the customer service work order activities, labor billing, material parts and warranty bills and payments record. Also it helps you setup a next maintained service date and remind you when that date is close. Generate the invoice for each customer service events.
•Add knowledgebase for customer reference to save you service time and efforts.
•The customer information management module helps you record your customer information and the service cases.
•Manager all the service cases with "Active", "Closed", "Near Due" and "Next Service Date" categories. You can easily track and review your service cases.
•Customer record manager feature helps you keep all your customer/case record with invoice information in the database.
•It comes with employee database which allows you to easily track your employee information, customer service track record. It will help you utilize your current resources more efficiently and increase your service quality.
•Generate the report for your current activities cases, overdue cases and closed cases such that you can review and plan your business activities.

Free download from Shareware Connection - This is a Access 2010 web-based Customer Service Management Software. It designs for customer service work order management

Publisher: Business Database Builder | License: Freeware | Price: 0.00
Version: 1.0 | Size: 90 KB | Platform: Win2000, WinOther, WinVista
Released Date: 08-06-2012 | Rating: 5 | Title: Web-based CSM Software

Author Url: http://www.businessdbbuilder.com
Program Info Url: http://www.businessdbbuilder.com/webcsmng.html
Download Url: http://www.businessdbbuilder.com/list/accesswebcsmnglist.zip
Screenshot Url: http://www.businessdbbuilder.com/webcsmngscreen.html

More downloads from Web-based CSM Software publisher Business Database Builder:

Web-based Production ManagementSoftware - This is web-based Access 2010 Production Management database software; this software focuses on the needs of production automation for small to medium sized business. The main features include: production job management, material requirement planning

Manufacturing Production Inventory Mana - Access based Manufacturing Production Inventory Management Database Software

Customer Service Management Software - Access based Customer Service Work Order Management Database Software

Sales Management Software - This Sales Management Database software is a Microsoft® Access® based sales management tool for track on demand sales efforts software equips for small to medium sized businesses.

LIMS Project Management Software - Our LIMS (Laboratory Information Management System) project management software is a Microsoft® Access® based database software design for small laboratory.

Web-based CSM Software keywords:
Web-based CSM Software related downloads:

Customer Service Management Software - Access based Customer Service Work Order Management Database Software

Web Cafe - Webcafe software is an Cyber Cafe management software capable of solving almost

NetDMZ Network Management Software - NetDMZ network management software was designed for LAN monitoring. You can find every detail about your employees\' PC and Internet usage on server.

CRM-Express - CRM-Express is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, Invoicing

Practice management software - Dental software - Software for apointment scheduling, billing management...

Shareware Connection periodically updates pricing and software information of 'Web-based CSM Software' from company source 'Business Database Builder' , so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft,  Using 'Web-based CSM Software' crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of Web-based CSM Software.

New Reviews

SlimCleaner - Nearly all PC users need to use various utilities to enhance performance of their laptop or desktop from time to time. Windows inbuilt utilities can serve the purpose but when you can find more capable third party apps at low or zero cost, why ...

KeePass Password Safe - Using password becomes mandatory for performing various online operations, at both home and workplace. For accessing email accounts, shopping online, making banking transactions and similar tasks it is necessary to use user ids and passwords ...

PCFerret - For average PC users learning about the details of each hardware component used in the laptop or desktop may not be an easy task. It is something the geeks can find out easily. However, less tech savvy PC users can surely resort to specialized ...

Spotflux - Browsing the internet is a common activity among PC users nowadays and it is required for work and personal purposes almost on a daily basis. However, with malware invasion on rise and hackers on prowl, web browsing and download safety has become ...

Format Factory - No matter what reason you use the computer mostly for, converting media files from one format to another can be necessary sometimes. This can be useful when you want to convert all those series of DVDs into formats that can be played across ...

Qustodio Free Parental Control - Without using the Internet, it is extremely difficult to obtain information, seek entertainment or look for study references but there is a downside to it as well. While some tech savvy kids master the tricks to bypass monitoring of their parents ...

Avidemux - Editing and converting video files is not as complicated or tedious as most people think. Owing to improvements in both computer software and hardware, even casual PC users can perform light to moderate video editing without much fuss nowadays. ...

LastPass - Nearly every computer and internet users need to deal with a lot of passwords and this number only goes up with time! Remembering so many passwords becomes tedious with time and that can add to inconvenience. While you can assign the task of ...

Portable SMPlayer - Using media player software is something PC users are not alien to, as it is. Even the most workaholic users indulge in listening to music tracks at times. While the WMP, which comes with Windows, may serve needs for some users, it is not ...

Roboscan Internet Security Free - Owing to incessant onslaught of various web based and other malware, it is not possible to keep your PC secured unless you use a capable system security suite. As a matter of fact, it is better to use feature- rich Internet security software than ...




New Downloads

Tool and Asset Manager

Check in/out your assets to
personnel and always know who
to call to get an asset back.
Get notified when an asset is
...

PC Win Booster

PC Win Booster is an
application that lets the user
keep up Windows clean, stable
and fast. Register once and
use all ...

FreeOVPN

FREE OPEN VPN, Unblock
Streaming with Unlimited
Bandwidth, Download Your Free
OpenVpn Now! ULTRA FAST AND
SECURE SERVERS

PCSwift

With PCSwift your internet
connection will be upgraded to
allow you to download music,
movies and files much faster,
your ...

Nevron Draw

Nevron Draw is a powerful yet
easy to use software for
creating diagrams. It provides
a large selection of shapes,
...

OFX2QIF

Quicken does not want your OFX
file? Convert to QIF and
import under Quicken easily!
Bank, credit card and
investment ...

ChequePrinting.Net Software

ChequePrinting.Net is a
enterprise cheque printing
software that provides a
multi-user environment to
print and manage ...

Project Consistency Manager

Consistently and
automatically: 1.Create
multiple new Client/Project
folder structures, 2.Manage
multiple existing ...

UML Diagram Maker

UML Diagram Maker is a
cross-platform uml diagram and
ERD design program which is
compatible with Mac OS X,
Windows and ...

TeeChart for Java

Java Charting components
Library shipping with 100%
sourcecode included. It offers
56 Chart styles, 38
mathematical ...

Automesher x64

Import/Export many of 3D file
formats and convert 3D drawing
entities in
AutoCAD/BricsCAD/ZWCAD
software with our ...

CashTrack

CashTrack is an easy to use
application that helps you
manage your money. CashTrack
is 100% portable. Top 5
features: ...