Software Listing: Voip Call Center

	Axon Virtual PBx System | License: Freeware |
	Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls within a business. Features ~ Manages telephone calls within a business. ~ All routing of calls is digital over the computer network (or even a wireless network). Publisher: NCH Software| Date: 06-07-2007 | Size: 397 KB
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	Advanced VoIP Billing | License: Shareware |
	The VOIP billing system/software which every VOIP service provider loves to have. It provides prepaid and postpaid billing, prepaid cards, online client registration, almost all types of credit card payment gateways, multiple rates, call intervals, unlimited number of plans, reseller and dealers and many more valuable features.. Publisher: Advanced Communication| Date: | Size: 1000 KB
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	ManageEngine OpManager Voip Monitor | License: Shareware |
	Getting ready to deploy VoIP? Worried about poor VoIP call quality? Wanting to add more VoIP lines but clueless on how your network would handle the extra traffic? The OpManager VoIP Monitor helps enterprises tide through all the stages of VoIP rollouts. The module brings together network fault and performance management functionalities of OpManager, VoIP Quality of Service monitoring using Cisco IP SLA technology and granular network traffic troubleshooting from Netflow Analyzer to give you a complete end-to-end VoIP network management solution. The VoIP Monitor capabilities include: - Proactive, continuous monitoring of VoIP Service Levels: monitored QoS metrics include delay, packet loss, jitter and Mean Opinion Score (MOS) - VoIP call quality monitoring over entire WAN - Easy troubleshooting of VoIP problems through bandwidth utilization graphs and QoS reports from Cisco NetFlow monitoring - Detailed source and destination VoIP call performance reporting - Extensive VoIP traffic and call performance reports for offline analysis - Pre-deployment testing of network capacity and ability to handle VoIP traffic - A 'VoIP template' for simulating different VoIP traffic loads - Automatic configuration of Cisco IP SLAs (Service Level Agreements) in source routers NOTE: Downloaded software would have support for monitoring unlimited WAN links for the first 30 days of usage. Publisher: AdventNet Inc| Date: 27-11-2008 | Size: 33343 KB
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	Express Talk VoIP Softphone | License: Freeware |
	Express Talk is software that works like a telephone to let you make calls from your PC.. With Express Talk you can call anyone on the internet who has installed Express Talk (or any other SIP voip softphone). Calls are free. You can also call ordinary telephone numbers anywhere in the world if you sign up to a gateway service. It uses the SIP protocol and is compatible with most major VoIP SIP service providers. Express Talk is designed to be very easy and intuitive to use. Within minutes you will be able to setup the software and start making phone calls. Express Talk is also now available for Pocket PC, so now you can take your VoIP numbers with you wherever you go. Publisher: NCH Software| Date: 28-08-2007 | Size: 404 KB
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	MiaRec by Duxoft | License: Shareware |
	MiaRec by Duxoft is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP). Acheive following results with MiaRec by Duxoft: - Increase customer satisfaction - Limit legal liability - Increase employee productivity - Secure your business MiaRec can be used for recording of calls made... : - ... with any software Voip phone - ... with hardware Voip phone - ... with Vonage box - ... inside enterprise (office calls) - ... inside Call-Center environment MiaRec can be used efficiently for recording many simultaneous calls as well as only one call at the time. Publisher: Duxoft| Date: 23-01-2007 | Size: 2000 KB
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	3CX VOIP Phone for Windows | License: Freeware |
	Free VOIP / SIP phone. Use your PC as a phone. Works with any SIP / VOIP provider/ phone service. Use instead of the soft phone provided by your VOIP provider which locks you into their VOIP phone service. Easy to use interface includes dial pad and buttons to transfer or forward a call. Set-up conference calls with a few mouse-clicks. Includes call log, phone-book, call status & statistics and more. Available in English, German, Spanish, French & Portuguese. Free download from site Features include:   * Integrated phone book (allows you to assign caller ID to a name)   * Supports several SIP profiles   * Displays caller ID   * Individual ring tones (per caller)   * Drag & drop handling   * Call log   * Incoming calls: identify, accept, reject or ignore   * Record phone calls   * Multiple calls (HOLD)   * Terminal portability (TP)   * Call transfer (ECT)   * 3 party conference (3PTY)   * Call diversion (FORWARD)   * Call deflection (CD)   * Call completion (CCBS and CCNR)   * Message Waiting Indication (MWI)   * EarlyB3Connect (tones from trunk line)   * Keypad   * VoIP support for SIP connections   * Support G. Publisher: 3CX Ltd| Date: 07-02-2006 | Size: 1103 KB
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	Advanced Call Center | License: Shareware |
	An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls, even without Caller ID information. Advanced Call Center provides tight integration with sound cards and doesn't require an extra speaker attached to the modem. Lastly, Advanced Call Center looks just as great as it works!. Publisher: Pingram Marketing| Date: 01-03-2007 | Size: 2384 KB
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	iReferent Light | License: Shareware |
	Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.. Publisher: Sitex Ltd.| Date: 10-03-2003 | Size: 1534 KB
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	EVCSoft | License: Freeware |
	Download EVCSoft and get free calls. You can make free calls from the software installed on your computer. EVCSoft is a full featured Internet Voice- Video-Chat- SMS client for Windows that can be used to communicate with others on EVCSoft network (but not only) around the world, either in multi-user group conferences or in one-to-one private discussions. EVCSoft enable make calls from the software to landline and mobile phone worldwide at cheap rates. EVCSoft offers the entire suite of digital and mobile communication tools available today, all integrated with the software. You can send SMS directly from the software to mobile phones around the world. Publisher: EVC Soft Ltd.| Date: 20-09-2008 | Size: 2191 KB
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	Business QoS | License: Freeware |
	VoIP Callbackbutton for the own Website! Business QoS is a tariff for a VoIP Callbackbutton for the own Website. Feature: With outgoing discussions to other SIP- and IAX addresses according to standard the SIP- and/or IAX address as well as the name are transferred - alternatively also anonymous. Own outgoing call number: optionally can be transferred also the existing fixed net number (even if the call number is with another offerer) with. For this it will have over a validating guaranteed that the number exists. For this Siphome (as with ENUM) sets also on the proven recall procedure with a code. Publisher: 3DMail| Date: 01-06-2007 | Size: 582 KB
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	VOIP Phone Buddy for SKYPE | License: Shareware |
	VOIP Phone Buddy for SKYPE VOIP Phone Buddy for Skype adds automatic telephone dialling to almost any windows application, using SKYPE VOIP telephony, including Microsoft CRM, Microsoft, Access, Microsoft Outlook, Goldmine, ACT, other CRM and Accounts packages etc. Simply move the cursor to a phone number and press the Hot Key to activate "VOIP Phone Buddy for Skype" phone dialer. The VOIP Phone Buddy for Skype and Jajah dialer then looks at the phone number, where the cursor was previously, and formats the international country code automatically. If the phone number does not contain the international country code then the user can select the code from their own Favourite countries in the Phone Buddy. Publisher: VOIP Phone| Date: 14-07-2006 | Size: 2294 KB
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	3CX FREE VOIP Phone for Windows | License: Freeware |
	Free VOIP / SIP phone (softphone). Use your PC or laptop as a phone. Works with any SIP / VOIP provider/ phone service. Use instead of the soft phone provided by your VOIP provider which locks you into their VOIP phone service. Easy to use interface to transfer, forward calls or review history of calls. Call log, caller ID, integrates with MS Outlook. Available in many languages. Free download from http://www.3cx.com. Features include * Supports several SIP profiles * Displays caller ID * Shows personal call log/history * Incoming calls - identify, accept, reject or ignore * Put calls on hold (HOLD) * Transfer calls with the click of a button (ECT) * Diverts calls to voice mail * BLF - change status option * Shows extensions, lines and queues in one or multiple screens * Message Waiting Indication (MWI) * TAPI driver for integration with Microsoft * Keypad with intuitive interface * VoIP support for SIP connections * Support G. Publisher: 3CX Ltd| Date: 28-07-2008 | Size: 3395 KB
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	3CX Phone System for Windows Free | License: Freeware |
	Eliminate PBX headaches with 3CX Phone System for Windows! Evolve your communications with 3CX Phone System for Windows - an office phone system/IP PBX that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VoIP services and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VOIP service provider. Its web based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to hot desk simply by taking their phone. Publisher: 3CX Ltd| Date: 08-12-2008 | Size: 33243 KB
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	phulmonty | License: Freeware |
	PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions. Publisher: PHULmonty| Date: 01-01-2003 | Size: 14000 KB
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	conaito VoIP SDK ActiveX | License: Shareware |
	conaito VoIP SDK ActiveX for developers of VoIP audio applications and webpages, such as voice chat, conference, VoIP, providing real-time low latency multi-client audio streaming over UDP/IP networks. Includes efficient components for sound recording, playback, encoding, decoding, mixing, resampling, reading, and writing wave files, mixer volume controls access. Provides UDP/IP server and client components for peer-to-peer, multi-user, and broadcast audio communications. Really easy to use! Working with Firewall and NAT! conaito VoIP SDK is the best way to add voice conference and text conference into your application and web pages. Publisher: conaito Technologies| Date: 31-05-2007 | Size: 4726 KB
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	conaito VoIP ActiveX SDK | License: Shareware |
	conaito VoIP ActiveX library for developers of VoIP audio applications, such as voice chat, conference, VoIP, providing real-time low latency multi-client audio streaming over UDP/IP networks. Includes efficient components for sound recording, playback, encoding, decoding, mixing, resampling, reading, and writing wave files, mixer volume controls access. Provides UDP/IP server and client components for peer-to-peer, multi-user, and broadcast audio communications. Really easy to use! Working with Firewall and NAT! conaito VoIP SDK is the best way to add voice conference and text conference into your application and web pages. Publisher: conaito| Date: 09-10-2004 | Size: 767 KB
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	conaito VoIP Standard SDK ActiveX | License: Shareware |
	conaito VoIP SDK ActiveX for developers of VoIP audio applications and webpages, such as voice chat, conference, VoIP, providing real-time low latency multi-client audio streaming over UDP/IP networks. Includes efficient components for sound recording, playback, encoding, decoding, mixing, resampling, reading, and writing wave files, mixer volume controls access. Provides UDP/IP server and client components for peer-to-peer, multi-user, and broadcast audio communications. Really easy to use! Working with Firewall and NAT! conaito VoIP SDK is the best way to add voice conference and text conference into your application and web pages. Publisher: conaito Technologies| Date: 30-05-2007 | Size: 2166 KB
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	conaito VoIP Extended SDK ActiveX | License: Shareware |
	conaito VoIP SDK ActiveX for developers of VoIP audio applications and webpages, such as voice chat, conference, VoIP, providing real-time low latency multi-client audio streaming over UDP/IP networks. Includes efficient components for sound recording, playback, encoding, decoding, mixing, resampling, reading, and writing wave files, mixer volume controls access. Provides UDP/IP server and client components for peer-to-peer, multi-user, and broadcast audio communications. Really easy to use! Working with Firewall and NAT! conaito VoIP SDK is the best way to add voice conference and text conference into your application and web pages. Publisher: conaito Technologies| Date: 30-05-2007 | Size: 2492 KB
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	SkypeTransfer | License: Shareware |
	A great tool designed to enable Skype manual call routing. SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller.. Publisher: Sandhills Software| Date: 07-06-2006 | Size: 1199 KB
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	Quorum Call Conference Software | License: Shareware |
	Quorum is software which runs as a phone conference server on any Windows PC. Callers dial into the server to join telephone conferences. Callers can connect to a conference call using either standard or VoIP lines on external telephone numbers or through an office phone system. The number of people who can join a conference call is limited only by your bandwidth. When the caller selects the option to create a new conference Quorum will assign and read back the unique and secure conference number. The conference creator then gives this number to each conference participant. Whenever any person dials the server and enters this conference number, they will join in the current conversation with the other members of the conference. Publisher: NCH Software| Date: 14-07-2007 | Size: 887 KB
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	ManageEngine VQManager | License: Freeware |
	ManageEngine™ VQManager is a powerful, web-based, passive QoS monitoring tool for VoIP networks. It can monitor any device that supports SIP, H.323, Cisco™ Skinny and RTP / RTCP. VQManager monitors real-time VoIP QoS metrics to give instantaneous reports, self-configurable alerts & in-depth fault probing – all from a single web interface. How does VQManager help keep your VoIP infrastructure up and optimized? - Real-time, 24x7 non-intrusive monitoring of various QoS metrics allows speedy identification of VoIP faults and quality deterioration. - VQManager pro-actively notifies faults by means of operator alerts, Email notifications and SNMP traps. Publisher: AdventNet, Inc.| Date: 23-07-2008 | Size: 35724 KB
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	SkypeAttendant | License: Shareware |
	SkypeAttendant is a virtual attendant to automatically answer your SkypeIn or Skype to Skype calls. Callers simply say the name of the person they are calling and SkypeAttendant automatically transfers the Skype call to that person. SkypeAttendant uses text to speech technology which means you can quickly customize all voice prompts using a simple text editor. Visit www.skypetransfer.com for a live demo. Click the Skype 'I'm Online' button to listen to the SkypeAttendant demo.. Publisher: Sandhills Software| Date: 14-06-2006 | Size: 8411 KB
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	Dictation Buddy | License: Shareware |
	Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:1) Automatic sound activation2) Automatic file save on phone hang-up3) Imbedded text notes and bookmark facility.. Publisher: High Criteria, Inc.| Date: 17-07-2002 | Size: 1 KB
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	Twilight Utilities Skype Forwarder | License: Shareware |
	Skype to phone and phone to Skype. Never miss a Skype call again. Skype Forwarder forwards Skype calls to your cell phone. As well it functions as a phone to Skype gateway. Use your cell phone to make and receive Skype calls. Use your voice modem as a VOIP gateway.. Publisher: Twilight Utilities| Date: 14-06-2006 | Size: 1698 KB
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	Teleon Skype Gateway for Voice Modem | License: Freeware |
	Teleon Skype Gateway for voice modem is a VoIP gateway driver for common voice modem card. Calls can be forwarded from PSTN to Skype remote user and vice versa, in fix transfer mode or free dial mode. Its freeware version has a duration limitation for each call. Features: 1) Automatic installation/uninstallation program helps you to install, uninstall and remove driver. 2) Call from Skype to PSTN and PBX: open a chat window in Skype, type "atd xx..x", then initiate Skype call. Call will be forwarded by Skype gateway card to PSTN or PBX number xx...x. 3) Call from PSTN to Skype or SkypeOut: Call to the PSTN phone number where the gateway card is connected. Publisher: Teleon Networks| Date: 08-05-2006 | Size: 946 KB
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	SoliCall | License: Freeware |
	SoliCall has developed an innovative software that helps VoIP users to reduce unwanted noises during calls, in real time. Screaming kids? Barking dogs? Keyboard-strokes? With SoliCall it will sound less disturbing than it really is. This version is aimed at improving your experience by giving you better sound quality when making any type of VoIP call (e.g. PC-to-PC, PC-to-Phone). SoliCall is designated to reduce ambient sound that the speaker may have. Its noise reduction performance can be enhanced by tuning it to a specific speaker. SoliCall can also screen the incoming audio. SoliCall supports major Voice over Internet Protocols telephony services like Skype, Google Talk, Yahoo! Messenger and others. Publisher: SoliCall| Date: 15-04-2009 | Size: 1304 KB
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	Telepati SIP Phone Freeware | License: Freeware |
	Telepati SIP Phone Freeware allows you to make PC-PC phone-phone calls over the Internet. Developed using Research Labs VOIP SIP Phone SDK, this free soft phone brings SIP protocol support for ActiveX. With this phone once you set the gatekeeper proxy with the username and password from your providers, you can connect and start speaking with anyone on the internet. Now VOIP open source projects have made it easier to implement a customized VOIP Solution eliminating costly PSTN lines. Though this implementation might turn out fairly complex, our VOIP Implementation Team at Research-Lab will guide you remotely for the same. Publisher: Research Lab Inc| Date: 05-02-2005 | Size: 1471 KB
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	Adore Softswitch and VoIP Billing System | License: Freeware |
	Softswitch & Adore Billing: a. IVR b. Caller ID & Card Number and SIP/IAX2 Friend authentication c. Customize the IVR rapidly, chose to play Balance, Time to call, Intro prompt, etc.. d.. Recording of all calls e. Speed-dial f. Free VoIP calls between application users g. Support simultaneous or single access on same card h.. Support call at Zero-Cost & Negative cost i.. Auto creation card option for new callerID j.. Top-up account via IVR menu. k.. Advanced Card and Customer management : Creation ; Edit ; Search engine ; batch update ; CallerID handling ; Refill Cards. Publisher: Adore Infotech Pvt. Ltd.| Date: 25-11-2008 | Size: 2 KB
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	Orion VoIP Monitor | License: Shareware |
	Download a free trial version of SolarWinds Orion VoIP Monitor: Need to extend the capabilities of Orion to VoIP traffic? VoIP Monitor enables you to measure and track the performance of voice quality across Wide Area Networks (WANs), where it matters most. Leveraging Cisco® IP SLAs, VoIP Monitor collects and analyzes VoIP performance statistics including MOS, jitter, network latency, packet loss and other important quality of service (QoS) metrics. These features enable you to proactively find the root cause of VoIP performance degradation and measure expected voice quality in advance of a VoIP deployment. Publisher: SolarWinds| Date: 05-09-2007 | Size: 9491 KB
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	IDEFISK | License: Freeware |
	IDEFISK Free Edition is a user-friendly IAX2 softphone for the Asterisk platform, gaining more and more interest all over the world. IDEFISK Free Edition is available for Windows, Linux and Mac. This softphone will give you a very comfortable and high-quality VoIP calling experience. Find out the myriad of advantages of this FREE Asteriskguru product out yourself now! **** IDEFISK Free Edition features include: Dial Asterisk users, Address book, Call history, 6 available lines, Hold function, Adjustment of the audio device, codecs and volume settings, Quick dial panel, Recording calls, Optional pop-up window for incoming call, Hide and show Log, Volume and Account fields. Publisher: Asteriskguru| Date: 08-03-2006 | Size: 940 KB
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