Software Listing: Support Software

	E-Store Builder Modules Support - Baby | License: Comercial |
	Feature for feature, E-Store Builder is one of the most powerful eCommerce Solutions in the world. Module structure: Shipping Support, Taxation Support, Suppliers Support, Dealers Support, Coupons Support, Module "Manufacturers", Gifts & Related Support, BuyNow Links Support. Publisher: Alarit Inc.| Date: 28-12-2002 | Size: 168 KB
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	Green Desktiny | License: Shareware |
	We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too. We proudly present a Green Desktiny for you. Green Desktiny comes with simple and easy on ticket management, user friendly knowledgebase, unlimited staffs, unlimited departments, multi language support, custom field support and many others. Publisher: Greendesktiny.com| Date: 17-03-2006 | Size: 1883 KB
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	ATAF-Support | License: Freeware |
	The ATAF-Support program is a FREE online web database application that can handle online support request.ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installedThe ATAF-Support has 4 forms* A support form where the user can raise a support request* A reply form where the help desk can answer support questions* A view form where the users can read the answer* A Knowledgebase search form. Publisher: Christian C. Rasmussen| Date: 01-12-2002 | Size: 49 KB
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	Omni Customer Support | License: Shareware |
	Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. Publisher: Omni Customer Support| Date: 27-11-2007 | Size: 2179 KB
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	FileCataloger | License: Shareware |
	FileCataloger is very useful software for file catalog and file search. Regardless the file is in the CD-ROM, DVD, hard disks, removable and network drives etc. The program catalogs contents of your media, and makes it available for offline browsing and searching. Features Offline browsing file Well thought-out user interface Manageable catalog files Import and Export Function Detailed information about every file, folder, or disk Support Custom Property for every catalog item Support Thumbnail for every catalog item Support Bookmark Support Script develop support plugin Support big data quantity Powerful searching Support file parse Support loading and Viewing & Clearing file content. Publisher: Greendgh Software| Date: 08-03-2008 | Size: 2168 KB
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	SimpleHelp | License: Freeware |
	Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website (showing as much or as little of SimpleHelp as you wish). Your technicians then pick who they connect to and how many sessions they join. When connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Available for a wide range of platform operating systems. Licensed at a one-off cost of $999 per concurrently active support session.. Publisher: Moog Software| Date: 18-07-2007 | Size: 17000 KB
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	ShareMailPro | License: Shareware |
	ShareMailPro is an Email server for Windows. It just fits for small busines. Your domain + one email box + ShareMailPro = email service for your entire company. Features: Compatible with Win9x/WinNT Auto recv and send mail Support alias mailbox Email broadcasting Support DUN NT Service POP3 Proxy Refuse email spam Log Email backup Firewall/Proxy support Remote control Inner mail exchange Maillist support. Publisher: LavaSoftware| Date: 01-06-2003 | Size: 1707 KB
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	Type Pilot | License: Shareware |
	Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will automatically replace it with the required phrase or a paragraph. You can use Type Pilot as a depository for storing thousands of long words, phrases, sentences, paragraphs or even entire messages. You don't even have to define keywords for them - any phrase can be easily "extracted" from Type Pilot using a tree-like structure. Publisher: Two Pilots| Date: 04-05-2006 | Size: 265 KB
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	ScreenXP-Screensaver Maker | License: Shareware |
	Screensaver Maker lets you create screensaver based on Shockwave Flash (no limit to your imagination!), Image Slide Show (display your favorite photos) and Movie (Quick Time, Mpeg, AVI...). Several options are available: More Files Support; MIDI, MP3, WAV, WMA Background music support; Transition Effect support; Masking Effect support ; Customizable screen saver Dialog box, sell your screen saver option, and more.... Publisher: ScreenXP Networks| Date: 10-01-2005 | Size: 3110 KB
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	ScreenXP-Screensaver | License: Freeware |
	Screensaver Maker lets you create screensaver based on Shockwave Flash (no limit to your imagination!), Image Slide Show (display your favorite photos) and Movie (Quick Time, Mpeg, AVI...). Several options are available: More Files Support; MIDI, MP3, WAV, WMA Background music support; Transition Effect support; Masking Effect support ; Customizable screen saver Dialog box, sell your screen saver option, and more.... Publisher: ScreenXP Networks| Date: 16-10-2004 | Size: 4741 KB
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	FormAI | License: Shareware |
	FormAI is an outstanding password management software and online filler form. For a omprehensive analysis of your website content. The article is a very good website collector. Fully supports Internet Explorer, such as Maxthon browser. Support unlimited password management, and free technical support. Perfect plugin support, and unlimited expansion functions.. Publisher: Originality Developer Group| Date: 29-03-2007 | Size: 1666 KB
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	WinFtp Client | License: Shareware |
	WinFTP Client is a FTP client software with high-performance. With the development of internet technology, the speed in Network has been enhanced largely.So the practicability, stability and easy use of the software became the pivotal problem. WinFTP which measure up RFC959 File Transfer Protocol whole solves this problem perfectly. It adopts asynchronous Winsock resolving to connect FTP Server. It can support resume broken upload and download or delete the whole folder including sub-directory or any files; support drag and drop the folders and files to upload or download; The MS Internet Explorer-like interface favorites; support SOCKS proxy such as SOCKS4/SOCKS4A, SOCKS5, HTTP1. Publisher: Ftp Server| Date: 03-05-2007 | Size: 1312 KB
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	BeAnywhere Support Express | License: Demo |
	Professional remote support solution. Unlimited support sessions. There is no limit to how many customers you provide support service or to how many support sessions you establish. Remote control, File transfer and Chat. No software installation required. Provide immediate support to customers and colleagues without pre-installing software. Generate reports about your support activity over a defined period of time. Learn how many sessions have you provided to a customer and precisely how much time have your technicians spent. Export all data to an Excel file for further analysis and as proof of your work. Publisher: Multiplicar Negocios| Date: 15-06-2009 | Size: 2857 KB
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	VenusValley Live Support | License: Shareware |
	VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. It provides sound notification everytime a visitor arrives or leaves. You should sign up for an account(trial account available) to use this software as an operator.. Publisher: PPP Infotech Ltd| Date: 29-05-2003 | Size: 52 KB
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	Win Ftp Client V2 | License: Shareware |
	WinFTP Client is a FTP client software with high-performance. With the development of internet technology, the speed in Network has been enhanced largely.So the practicability, stability and easy use of the software became the pivotal problem. WinFTP which measure up RFC959 File Transfer Protocol whole solves this problem perfectly. It adopts asynchronous Winsock resolving to connect FTP Server. It can support resume broken upload and download or delete the whole folder including sub-directory or any files; support drag and drop the folders and files to upload or download; The MS Internet Explorer-like interface favorites; support SOCKS proxy such as SOCKS4/SOCKS4A, SOCKS5, HTTP1. Publisher: FTP| Date: 02-12-2007 | Size: 605 KB
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	IA® eMailServer Corporate Edition | License: Shareware |
	The IA eMailServer Corporate Edition is a scalable, secure solution designed to meet the needs of medium to large companies. This Edition provides all the key features necessary for a company with high-end email demands. Includes IMAP support, Multiple SMTP and POP3 Services, NT Remote Terminal Support, Anti-Virus software support, Corporate Policy Support and enhanced Spam Filtering.. Publisher: True North Software Inc.| Date: 10-04-2003 | Size: 2410 KB
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	Shut Up And Reboot | License: Shareware |
	Easily record, update and report on users, computers, peripherals, software, user training and support issues. The optional HTTP Server allows users to request support via browser, and lets technicians update support requests and inventory information via browser, as well. The spread sheet wizard lets you create reusable layouts and apply filters using the Query Wizard before creating Excel format spread sheets.. Publisher: Dennis Baggott and Sons| Date: 01-01-2001 | Size: 3395 KB
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	APS Live-Chat | License: Shareware |
	APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. It starts at only US $ 7.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support. No setup fees. Save 50-80% More compared to other chat solutions. No Credit Card Required during the free trial period. You do not need any space on your web server. Chat is secured by 128 bit encryption. No programming required. Unlimited number of operators. Fully customizable.. Publisher: APS Tech Inc.| Date: 18-03-2008 | Size: 45 KB
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	EasyRemoteSupport | License: Shareware |
	EasyRemoteSupport is a powerful remote support software which is extremely easy to operate. There are only three steps to do to activate the software: Register, Charge your Credit and Start! Pay once and use forever. Further advantages are: integrate your own logo, file transfer in both directions, no monthly costs, without installation, integrated user administration and simple accounting with point system! Test the software now with username demo and password demo for free!. Publisher: QOTEC - Koenig & Hauswirth OEG| Date: 19-12-2006 | Size: 3102 KB
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	Live Help 123 | License: Demo |
	Live Help 123 - Live help, live support, live sales and instant messaging. Live Help 123 is a hosted service that allows visitors to your web site to communicate with sales people and customer support staff. The visitors only need a web browser. Live Help 123 is a hosted service that allows visitor to your web site to communicate with sales people and support staff using a web browser in real time. The application is hosted on Akeni's own server, with us providing the administration and support for it. You only need to download a small, easy to use client side software for the operator. You can optionally omit the installation of the software all together by using a web based interface through your browser. Publisher: Akeni| Date: 22-11-2004 | Size: 3300 KB
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	Text Capture Component - GetWord | License: Shareware |
	GetWord is a professional library for capturing text on screen. It can help integrate the function of text capturing into your software product easily. Product Information: OS Supported: Windows 2000/Windows XP/Windows Server 2003/Windows Vista Development Environments Supported: GetWord supports all the popular development environments, such as Visual Studio 6.0, Visual Studio .Net 2003, Visual Studio .Net 2005, Delphi , C++ Builder, etc. Key Features: 1. Support all the popular Windows platforms with different main languages, such as English/Simplified & Traditional Chinese/Russian/French/Japanese/German/Spanish/Korean/Turkish, etc. Publisher: TextCapture.com| Date: 28-12-2008 | Size: 618 KB
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	Cerberus Helpdesk | License: Shareware |
	Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more.. Publisher: WebGroup Media, LLC| Date: 01-05-2004 | Size: 3799 KB
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	Win Ftp Client Professional | License: Shareware |
	WinFTP Client is a FTP client software with high-performance. With the development of internet technology, the speed in Network has been enhanced largely.So the practicability, stability and easy use of the software became the pivotal problem. WinFTP which measure up RFC959 File Transfer Protocol whole solves this problem perfectly. It adopts asynchronous Winsock resolving to connect FTP Server. It can support resume broken upload and download or delete the whole folder including sub-directory or any files; support drag and drop the folders and files to upload or download; The MS Internet Explorer-like interface favorites; support SOCKS proxy such as SOCKS4/SOCKS4A, SOCKS5, HTTP1. Publisher: FTP| Date: 01-12-2007 | Size: 605 KB
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	Text Capture Component (SDK) - GetWord | License: Shareware |
	GetWord is a professional library for capturing text on screen. It can help integrate the function of text capturing into your software product easily. Product Information: OS Supported: Windows 2000/Windows XP/Windows Server 2003/Windows Vista Development Environments Supported: GetWord supports all the popular development environments, such as Visual Studio 6.0, Visual Studio .Net 2003, Visual Studio .Net 2005, Delphi , C++ Builder, etc. Key Features: 1. Support all the popular Windows platforms with different main languages, such as English/Simplified & Traditional Chinese/Russian/French/Japanese/German/Spanish/Korean/Turkish, etc. Publisher: TextCapture.com| Date: 19-06-2009 | Size: 3080 KB
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	neoDVD | License: Demo |
	The latest version of neoDVD delivers all the speed and power you expect and adds critical features to make your DVD burning as easy as possible. neoDVD 7 is a complete DVD authoring application that takes video direct from VHS deck, camcorder or file and burns it to +RW/-RW/-RAM recorders. NeoDVD 7 features the best file support available today, including DivX, Windows Media, QuickTime, and Real Media files. neoDVD 7 has support for 16/9 display, available Dolby Digital Audio, Dual Layer +R DVD, improved DVD burner support and much more. Get neoDVD 7 today and enjoy a better DVD authoring experience - guaranteed!. Publisher: MedioStream Inc.| Date: 01-07-2005 | Size: 80275 KB
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	Polar Help Desk | License: Shareware |
	Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives. Publisher: Polar| Date: 20-09-2006 | Size: 9444 KB
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	Boldcenter Operator Client .NET | License: Freeware |
	Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.. Publisher: Bravestorm, LLC| Date: 20-10-2004 | Size: 3693 KB
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	SupportPortal | License: Demo |
	AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. Publisher: Escon Information Consulting| Date: 20-01-2009 | Size: 2832 KB
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	PNG to PDF Converter | License: Shareware |
	PNG to PDF Converter is a software tool which can JPEG, TIFF, JPG, TIF, PNG, PCX, GIF files to PDF files, image to pdf converter doesn't need Adobe Acrobat software, it can convert image files to PDF files directly. Image to PDF Converter does include a command line application. We offer high performance conversion tools to convert PNG to PDF, PDF to TIFF, concatenate, append and split PDF files. Available in GUI, Command-line and DLL versions. Free trial. PNG to PDF Converter Features: 1. PNG to PDF support TIF, TIFF, JPG, JPEG, PNG, GIF, PCD, PSD, TGA, BMP, DCX, PIC, EMF, WMF, etc. image formats; 2. Publisher: verypdf.com Inc| Date: 01-01-2003 | Size: 2381 KB
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	EMF to PDF Converter | License: Shareware |
	EMF to PDF Converter is a software tool which can JPEG, TIFF, JPG, TIF, PNG, PCX, GIF files to PDF files, image to pdf converter doesn't need Adobe Acrobat software, it can convert image files to PDF files directly. Image to PDF Converter does include a command line application. We offer high performance conversion tools to convert EMF to PDF, PDF to TIFF, concatenate, append and split PDF files. Available in GUI, Command-line and DLL versions. Free trial. EMF to PDF Converter Features: 1. EMF to PDF support TIF, TIFF, JPG, JPEG, PNG, GIF, PCD, PSD, TGA, BMP, DCX, PIC, EMF, WMF, etc. image formats; 2. Publisher: verypdf.com Inc| Date: 01-01-2003 | Size: 2381 KB
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