Software Listing: Skype Call Center

These products are inherently best choice for over 521 million Skype users who want to use Skype as their business communication platform. The major enhancements in this version include: Call Recording Management on Server All the calls recorded by the agents are available on the server side also. This feature is for the administrator to monitor the calls recorded by all agents. Text to Speech for Prompt Generation Text to speech provides facility to generate custom voice prompts which can be used while creating projects. Asset Management Agents Management, Group Management, Friends management Enhanced Voicemail Management Enhanced Recorded Call Management Enhanced Call History Management Enhanced Line Management Enhanced facility to export the reports as a CSV file.

  • Platform: Win2000, Windows Server, WinOther
  • Unite PBX
  • License: Shareware
  • Price: 49.99-499.99
  • Rating

These products are inherently best choice for over 521 million Skype users who want to use Skype as their business communication platform. The major enhancements in this version include: Call Recording Management on Server All the calls recorded by the agents are available on the server side also. This feature is for the administrator to monitor the calls recorded by all agents. Text to Speech for Prompt Generation Text to speech provides facility to generate custom voice prompts which can be used while creating projects. Asset Management Agents Management, Group Management, Friends management Enhanced Voicemail Management Enhanced Recorded Call Management Enhanced Call History Management Enhanced Line Management Enhanced facility to export the reports as a CSV file.

  • Platform: Win2000, Windows Server, WinOther

A personal voice assistant for Skype - Record Skype incoming calls, outgoing calls, saves as mp3 files with separate channel PrettyMay is an application that can help you record and replay any Skype call easily and simply.PrettyMay is your personal voice assistant for Skype,You can record and replay any Skype call easily and simply.PrettyMay is an add-on (or plug-in) for Skype. PrettyMay auto answers calls and chats for you when you are away or don't want to be disturbed, it can also do a lot of other things,for example,it's also very simple to share your recordings with your friends.PrettyMay saves calls in mp3 audio format instead of the standard large wav file.

  • Platform: Win2000, WinOther, WinVista

This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ?help desk?application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center.

  • Platform: Asp, Scripts

This free call center help desk like application is designed to allow the tracking of support calls in an information technology or non-technology department. The call center supports a wide rang of features, including a knowledgebase, and ticket status. The software uses ether an M.S. Access backend or MySQL backend, and is very easy to install. No coding knowledge is required..

  • Platform: Asp, Scripts

Voicent\'s Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.

  • Platform: Win2000, Win7 x32, Win7 x64, WinOther, WinVista, WinVista x64

Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident!

Statistical reporting helps you meet FTC's "Safe Harbor" requirement for collecting and maintaining dropped-call reports, providing protection from prosecution for occasional, accidental rule violations.

Call Center Manager speeds effective training for new agents with "whisper coaching" feature allowing live-call coaching that is inaudible to customers, and Easy call monitoring and recording.

  • Platform: Win7 x64, Windows 7, WinOther, WinVista, WinVista x64

SiSky Enterprise Edition is a Business Skype Solution for Asterisk/IPPBX.
SiSky-Connect SIP to the Skype Network
KEY Features:
E Supports 30 Skype trunks (concurrent calls) on one computer.
E Supports cascade connection of multiple computers to unlimited extend Skype trunks.
E Builds enterprise branch communications network through Skype with optimal design.
E Company Skype ID, add the effective voice trunk to Internet.
E Automatically finds idle trunk to transfer Skype Incoming calls.
E Automatically finds idle trunk to make Skype Outgoing calls.
E Delivers Skype functionality into enterprise extension system.

  • Platform: Windows Server, WinOther
  • ExSky
  • License: Freeware
  • Price: 0.00
  • Rating

Features:
1. Supports 30 Skype trunks (concurrent calls) on one computer
2. Supports cascade connection of multiple computers to extend unlimited Skype trunks
3. Company Skype ID, add the effective voice trunk to Internet
4. Automatically finds idle trunk to transfer Skype calls
5. Delivers Skype functionality into enterprise extension system
6. Enable customized Speed-dial or PSTN matchable dialing plan
7. Allow Skype Status to be shown to everyone
8. Allows every user to export his personal Skype contacts into his private phonebook
9. Noise reduction, echo cancellation and packet loss compensation techniques ensure the excellent voice quality
10.

  • Platform: Windows Server, WinOther

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype. It allows small or medium sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, call recording and personalized voicemail capabilities - and a lot more as well. With PMCCS, you can set up your Skype account as an IVR system easily. In its current version, PMCCS can support up to 30 simultaneous Skype or SkypeIn lines without any extra hardware required.. Skype PBX, PrettyMay PBX, PABX software for Windows.

  • Platform: Win2000, WinOther

Free Skype Call Recorder. This program is distributed absolutely free and has no functional limitations. It is the program must have for everybody who is using Skype to make business calls, especially if you are a SOHO. Making call could cost nothing to you, but the information and conversation itself could be invaluable for you, your business and your reputation. Recording calls is simple step to be on a safe side.
Skype Call Recorder seats in a system tray and automatically starts recording when you making or answering a call. It could record separately simultaneous calls, and correctly recording conferences.

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use..

  • Publisher: Alan
  • Date: 08-02-2013
  • Size: 31 KB
  • Platform: PHP, Scripts

Skype Voice Changer is a cute program for Skype users. It is another cool program of AthTek Skype Recorder\'s development team. And therefore, the excellent Skype call recording features has been included into Skype Voice Changer. If you have ever played "Talking Tom" on iPhone or Android smart phone, you would probably know how Skype Voice Changer works. It will change your voice pitch to be female voice or male voice in Skype call, and you can make funs of your friends with a funny accent. Skype Voice Changer contains three main parts: voice changer, sound emotion sender and Skype call recorder.

  • Platform: Win7 x32, Win7 x64, Windows 8, WinOther, WinVista, WinVista x64

Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file..

  • Publisher: Sitex Ltd.
  • Date: 10-03-2003
  • Size: 1534 KB
  • Platform: WinOther

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions.

  • Publisher: PHULmonty
  • Date: 01-01-2003
  • Size: 14000 KB
  • Platform: WinOther

Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers and sales leads * * fund raising * * political campaigning * * engineers testing remote equipment * Features: consecutively dials numbers from a phone list; automatically plays prerecorded message (wave file) to the phone line or: manually plays the message clicked on the Play List extended phone list allows to: - selecting the different message (wave file) for the each entry - time scheduling each call when answering machine is detected then playing the message will start after the beep; can read printed words (text file) to the phone line; records...

  • Platform: Win2000, Windows Server, WinOther
  • Rander
  • License: Shareware
  • Price: 236
  • Rating

Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even better care. Rander displays real-time PBX call activity, shows customer data on incoming calls, and gives you the ability to track and control all calls.

  • Publisher: Ranat
  • Date: 23-04-2008
  • Size: 3095 KB
  • Platform: Win2000, Windows Server, Windows Vista, WinOther

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.. CRM Software by Terrasoft - Terrasoft CRM..

  • Platform: Win2000, WinOther

Advanced Call Center UPGRADE upgrade from the previous versions of Advanced Call Center. In order to complete the order please provide your original order ID. Advanced Call Center turns your computer into a technologically advanced answering machine. All the features you'd expect are supported. It will catalog all incoming calls with Caller ID information, display a pop-up message and play a personal ring tune for each of your callers, and even announce caller's name and number with voice. Advanced Call Center Main Features:Turn your PC into a phone answering centerSoftware answering machine with personal greetings Talking Caller ID alert and voice announce Phone call recording to WAV files Custom ring sounds and on-hold music Call forwarding, e-mail and pager notifications Address book and dialer Advanced Call Center Order Information:1.

  • Platform: Win2000, WinOther

Magicway Call Center Management v4.0 comprises versatile systems that united provide you with numerous options. Call Center Management v4.0 contains a ticket support system, a search system and an administration center..

  • Platform: Asp, Scripts

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