Software Listing: Service Management

	Service Management | License: Comercial |
	Service Management software for service centers and workshops. Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Informitis, Inc.| Date: 20-12-2002 | Size: 224 KB
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	Service Center Manager (SCM) - Server | License: Comercial |
	Service Center Manager (SCM) – software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Alarit Inc.| Date: 17-09-2002 | Size: 22 KB
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	Service Desktop Pro | License: Shareware |
	Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers, IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. This tool can be extremely useful for all types of business managers for managing their day-to-day business activities. It's tightly integrated and flexible modules allow you to handle most aspects of managing your business flow. Simplicity and ease of use are the key benefits of Service Desktop Pro. Be it a small time freelancer or a medium size company, this software can be used by anybody. Publisher: Webtech Softwares & Services Ltd| Date: 20-02-2007 | Size: 19348 KB
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	AvailSuite | License: Shareware |
	AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it will organize all of your customer information, manage the products and services you provide, schedule and dispatch your staff, keep expenses under control, handle invoicing, and much more. AvailSuite is a proven choice for small and medium service companies, home businesses and service professionals. It is being used by: Gardening and Lawn Care companies, Personal Finance and Tax consultants, Machinery Repair and Maintenance companies, Plumbing and Cleaning service companies, Web Design and Software Development companies, and other service businesses. Publisher: MS Team LLC| Date: 02-04-2005 | Size: 83199 KB
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	GDS 2000 PRO | License: Shareware |
	GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.. Publisher: OroLogic Inc.| Date: 22-03-2002 | Size: 8346 KB
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	GDS 2000 PRO | License: Shareware |
	GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.. Publisher: OroLogic Inc.| Date: 22-03-2002 | Size: 8346 KB
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	rXpress | License: Freeware |
	rXpress assessment determines printer inventory, print meters & volumes for managed service quotes & corporate print management. rXpress is a light weight tool for gathering printing data in remote sites to upload to MSP. rXpress may be used for printing assessments and to track your print vendor's billing information. rXpress facilitates automatic toner ordering and service technician scheduling. Use for tracking your vendors billing or as an annual checkup of your print strategy. rXpress may be used with PrinterRx MSP to centrally manage all printer related activities & address the 3 critical areas of effective print management:1. Publisher: 366 Software Inc.| Date: 21-04-2008 | Size: 3152 KB
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	Prop Web | License: Demo |
	PropWeb is proven technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. Features include news groups, support forums, reporting ability, contact management, asset management, order processing, call management, and email. The application is 100% web-based and is ready to install on almost any system.. Publisher: PCAONLINE.com| Date: 01-03-2003 | Size: 3072 KB
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	CompanyGate | License: Shareware |
	CompanyGate is a Customer Relation Management program for service companies featuring an integration of Customers Employees Attendance, Project/tasks Management, Sales Call Management, Invoices, Quotations, Receipts Management, Sales forecast, Profit and loss, track Receivables, Manage Expenses, Manage Suppliers, Manage multi-companies and generate customized reports. CompanyGate is a NETWORK & Desktop CRM software for all small to medium Service Companies that contains all the Financial and Sales Operation Management that helps you to successfully run your Business.. Publisher: MedSites| Date: 08-03-2005 | Size: 11439 KB
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	The PC Technicians Guide to Profits | License: Demo |
	The PC Technicians Guide to Profits is for any mobile computer service person already on the go or for the novice interested in starting a home-based computer service business. It gives examples of shop layout, equipment, essential tools, communication strategies, preventative maintenance procedures, and the powerful business knowledge you need to succeed in todays business world!. Publisher: forPCTECHS.com| Date: 01-02-2002 | Size: 837 KB
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	FireDaemon Trinity | License: Shareware |
	FireDaemon Trinity is an Enterprise Windows Service Management Platform. Trinity is comprised of three components: Enterprise Management Console, Web Server and Console Application. The Enterprise Management Console gives you control over services running on all machines on your network. It allows you to remotely manage machines via HTTPS and SOAP. The Web Server allows you to manage services via web browser or remotely via SOAP from the Enterprise Management Console plus also allows you to collect Windows Event Log and Windows service status via RSS. The Console Application allows you to run any application program executable as a Windows service. Publisher: FireDaemon Technologies Limited| Date: 27-09-2007 | Size: 8649 KB
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	Request Tracker | License: Shareware |
	Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.. Publisher: CyberNiche Software| Date: 23-11-2001 | Size: 4 KB
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	Miracle Service | License: Shareware |
	Miracle Service provides a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management information along with Dispatching, Inventory, Invoicing and Reporting. From our powerful inventory module through our integrated service management module to our invoicing module, Miracle Service tracks all of your costs and profits to ensure you are getting the most out of your business. Miracle Service ensures you can quickly assess the profitability of your maintenance contracts by site, by contract and by client. It provides reporting on inventory levels to ensure you have the products and material you need on-hand. Publisher: Nexent Innovations Inc.| Date: 06-12-2005 | Size: 61836 KB
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	VI Service Desk | License: Shareware |
	VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. The Service Desk's clean interface and intuitive nature provides end users and analysts/technicians a seamless and efficient working environment regardless of how complex or straightforward your IT business rules may be. -------------------------------------- Our Help Desk features include: - Automatic Escalation - Fully Integrated Service Level Agreements - Dynamic Knowledge Base - Asset & Inventory Management - Child Tickets - Task Assignment - Custom Client Surveys - Extensive Reporting and Charting - Separate End User and Analyst Interface - Detailed Analyst Time Tracking and Work History - Notes and Web enabled for remote help desk access - Easy Install & Extremely Competitive Price Package - Self Help - Quick Access. Publisher: Velocity Integrations Software, Inc.| Date: 05-02-2004 | Size: 3743 KB
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	Service Explorer | License: Demo |
	Service Explorer is an enterprise-wide solution for easy, central management of services, tasks and their respective user accounts and passwords on Windows desktops and servers.. Publisher: ScriptLogic| Date: 15-05-2006 | Size: 8215 KB
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	Run Service ActiveX | License: Shareware |
	Run Sevice ActiveX control is a powerful tool that allows software developers to add and use advantages of Windows services in their applications. Among Run Sevice ActiveX component's usage benefits is ability to utilize automatic start at boot-time to ensure maximum uptime of the system-critical applications, run programs at background without user interventions, implement remote administration, automatic restart and more! Just register the ActiveX Control in your system and place it on the form. Now you may use all the benefits of Windows Services. Using this Run Sevice ActiveX control's methods, events and properties you will be able to take full control over the service status (start/stop/pause your service), launch application in the new thread, define service group which your application belongs to, modify service group order dependencies etc. Publisher: Eltima Soft GmbH| Date: 03-08-2005 | Size: 976 KB
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	Web Help Desk | License: Shareware |
	The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software. CORE FEATURES INCLUDE: 100% Web-based IT Service Management (ITSM) Solution - Incident & Problem Management (Issue Tracking) - Asset & Configuration Management (CMDB) - Two-Way E-Mail Correspondence - Knowledge Base Management - LDAP / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac OS X, Linux, or Unix As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests. Publisher: MacsDesign Studio LLC| Date: 04-06-2008 | Size: 77824 KB
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	FireDaemon | License: Shareware |
	FireDaemon is a system utility that allows you to install and run any 32-bit or 64-bit application (EXE or DLL) or script (BAT CMD, .NET, Perl, Java, Python, TCL TK) as a Windows NT, 2000, XP, 2003 or Vista service. FireDaemon enables complete configuration of the installed service, which can be completed from the GUI or via XML. Among its key features is a low memoryd and CPU overhead, subprocess prioritization, support for custom environments, CPU binding, plus monitoring and logging to the event log and on-disk log files. FireDaemon provides maximum uptime for particular applications, securing them against accidental crashes or intentional shutdowns. Publisher: FireDaemon Technologies Limited| Date: 12-12-2006 | Size: 4751 KB
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	FireDaemon Pro | License: Shareware |
	FireDaemon is a system utility that allows you to install and run any 32-bit or 64-bit application (EXE or DLL) or script (BAT CMD, .NET, Perl, Java, Python, TCL TK) as a Windows NT, 2000, XP, 2003 or Vista service. FireDaemon enables complete configuration of the installed service, which can be completed from the GUI or via XML. Among its key features is a low memoryd and CPU overhead, subprocess prioritization, support for custom environments, CPU binding, plus monitoring and logging to the event log and on-disk log files. FireDaemon provides maximum uptime for particular applications, securing them against accidental crashes or intentional shutdowns. Publisher: FireDaemon Technologies Limited| Date: 25-07-2007 | Size: 4980 KB
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	Service Master | License: Shareware |
	Service Master allows your property management team to create, print and track work orders in an easy yet organized way. You are able to quickly generate work orders, print copies and automatically save to the powerful database. This software application transforms your current antiquated paper and filing system into a highly functional computerized system. Accurate reports ensure maintenance work is completed so your residents stay happy and resident retention is achieved. Service Master is designed to eliminate the dreaded duplicate work order. When you start a new work order Service Master checks the entire database for any outstanding work orders for that unit and any outstanding orders are displayed before you make a duplicate. Publisher: Service Master Software Inc.| Date: 17-11-2004 | Size: 3046 KB
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	AyaNova | License: Shareware |
	AyaNova has powerful features to help manage all aspects of service. Use AyaNova service workorders to schedule individual or multiple users, enter in TO DO tasks, identify equipment that is to be serviced to maintain a service history, identify parts used in service, track service labor for each workorder item, as well as travel and miscellaneous expenses. Workorder items can be moved or copied to a new service workorder. Automatically assign labor against banked service that a client has pre-paid for. All this and much more are available with the AyaNova service workorder. Create preventive maintenance for a client and/or their units that auto-convert to service workorders. Publisher: Ground Zero Tech-Works Inc.| Date: 06-02-2007 | Size: 13193 KB
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	Polar Help Desk | License: Shareware |
	Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives. Publisher: Polar| Date: 20-09-2006 | Size: 9444 KB
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	Messenger Service SPAM Filter | License: Shareware |
	Get rid of the Messenger Service spam without disabling the service. Messenger Service Spam Filter processes pop-up messages and shows/hides messages based on the user defined keywords and rules.. Publisher: KlariSoft| Date: 25-12-2002 | Size: 772 KB
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	IS CRM System | License: Shareware |
	IS CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.What you see is what you get.It supports multi-user and access control.It supports most of major database servers such as SQL Server,Access,Oracle,MySQL and others.Advanced version supports secondary development.. Publisher: Igoodsoft| Date: 06-04-2005 | Size: 4791 KB
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	Polar Help Desk Free | License: Freeware |
	Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures - Increase support staff awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable. Publisher: Polar| Date: 19-02-2007 | Size: 9722 KB
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	Terrasoft CRM | License: Demo |
	Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM is easy-to-use and and easy-to-implement. It contains all the ultimate CRM functions for sales, marketing and service. Besides, Terrasoft CRM provides functionality for time-management, project, email and documents management and can be easily integrated with third party financial software. Together with low license and support cost it exactly targets small and mid-size businesses, starving to grow. Publisher: Terrasoft| Date: 02-11-2005 | Size: 12537 KB
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	DDNSServ | License: Demo |
	DDNSServ allows you to Run your own DDNS or Dynamic DNS service. The server suite is fully featured with full support for MX, CNAME, and even NS records. With DDNSServ, you can offer the internet community a valid alternative to static IP addressing. This enables you to provide Dynamic DNS services, which enables people who use your DDNS service to do just about anything they could do with a static IP address. Those people can even run their own DNS server, despite changing IP's. Your options, on how you offer this service, are truly unlimited. For example, you could offer the internet community dynamic VPN gateway services, Dynamic DNS, or offer the service to your existing customers only. Publisher: DynDNSServices| Date: 08-11-2004 | Size: 4494 KB
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	Internet Cyber Cafe Self Service Server | License: Shareware |
	Turning your Internet Cafe Cyber Cafe into a Self Service (Coin Operated or Bill Operated) Internet Cafe. Save you thousands USD on management cost, hiring cost. Make profit for you internet cafe. It is software installed on the each Server PC of LAN. It is one of the software parts of Weavefuture Internet Cafe, Cyber Cafe, and Game Cafe Payment System. It is robust and easy to use. Email auditing report, Kiosk Setting, Minimum start time, change color, and Kiosk Browser etc. It is very simple to work: 1. Customer goes to Payment Station and selects a Self Service Client PC by its Self Service Client PC ID and pay the money for certain time. Publisher: Weavefuture Inc.| Date: 12-03-2007 | Size: 5105 KB
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	Pro Home Manager Personal Edition | License: Shareware |
	Pro Home Manager easily creates and manages a customized home maintenance schedule and organizes your home asset inventory. Its expert maintenance database notifies you of household tasks to avoid costly repairs that result from a lack of preventive maintenance. It organizes your warranty information, model and serial numbers, and service provider contact information, so it's handy for service calls. Pro Home manager keeps your home repair history which is essential information for a home sale. You can email service providers and export appointments with one click. Your home is your single most valuable asset! Preserve your investment with a comprehensive home maintenance and organization program. Publisher: Pro Home Manager, LLC| Date: 01-05-2008 | Size: 15519 KB
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	JiJiTechnologies Password Reset | License: Freeware |
	JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity. Features: 1. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions. 2. Supports Password Reset/Unlock account/Change Password through web with/without help desk. 3. Avoids vulnerable user authentication mechanism like asking set of personal questions rather uses the default windows authentication for doing Password Reset/Unlock account. Publisher: JiJiTechnologies| Date: 11-05-2008 | Size: 640 KB
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