Software Listing: Service Level Agreement

	Legal Messenger | License: Shareware |
	Business and Personal Legal Forms & Contracts including Bill of sale, power of attorney, lease and rental agreements, sublet and sublease agreements, landlord eviction notice, promissory note, release agreement, sales and contractor agreement, joint venture agreement, partnership agreement, prenuptial agreement, divorce papers, temporary guardianship authorization, name change, last will & testament and living will. Business venture forms include: General Agreement, Joint Venture Agreement, Partnership Agreement, Sales Representatives Agreement, Advertising Agency Agreement, Property Management Agreement, Limited Liability Company Agreement (LLC) Articles of Organization. Publisher: LegalMessenger.com| Date: 01-08-2006 | Size: 372 KB
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	ManageEngine SupportCenter Plus | License: Freeware |
	ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Publisher: AdventNet Inc| Date: 05-11-2007 | Size: 32060 KB
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	Polar Help Desk | License: Shareware |
	Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives. Publisher: Polar| Date: 20-09-2006 | Size: 9444 KB
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	rapidHELP | License: Demo |
	This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Publisher: rapidHelp Software| Date: 10-01-2005 | Size: 46080 KB
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	Service+ | License: Shareware |
	Start, Stop and Restart multiple service at the same time Edit all service properties (Startup, Account, Dependencies, Name, Path, etc.) Simultaneously edit multiple service properties (Startup, Account) Remove services Terminate un-responding services (No need to reboot !) Monitor services status in real time Monitor services installation and removal in real time See all the services properties at the service list level Sort services by properties (Name, Status, Startup, Type, etc.) Manage services on a remote computer Attach debugger to the service process in a single click. Publisher: Active+ Software| Date: 02-07-2004 | Size: 2269 KB
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	A+ Web Privacy Service | License: Freeware |
	A+ Web Privacy Service is an Online Service that hides your IP address and provides a high level of protection from the ever-increasing variety of Web-based online threats: online trackers, spammers, harvesters and snoops, hackers etc. Also prevents anyone from profiling your online activity and tracking your surfing habits. Features: - Browse the Internet with full confidence using always-on privacy and security. - Keeps your IP, or "Internet Address," hidden, safe and secure. - Protects against most forms of online surveillance: Cookies, Scripts, ActiveX Controls, Spam, Invasive code etc - Ideal for Business Environment use, avoiding browser activity logging. Publisher: Amplusnet| Date: 17-01-2005 | Size: 300 KB
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	StableNet Express | License: Shareware |
	StableNet Express provides real-time end-to-end visibility and accurate troubleshooting. Businesses benefit from the assurance that their networks, systems and applications are up and service levels are met. StableNet gives organizations the security that their IT systems do support vital business processes and revenue generation With StableNet Express, you can comprehensively monitor your entire business critical network, system and application environments. StableNet Express helps you to understand the health of network devices and services. As a powerful management solution it can manage problems before they become critical. Publisher: DEK Software International| Date: 11-03-2008 | Size: 63303 KB
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	SQL Server Version Checker | License: Freeware |
	Determine the version and service pack level for a given SQL Server database installation. Publisher: Ashtrin Consulting and Web Design| Date: 13-03-2004 | Size: 13 KB
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	AM NT Service | License: Freeware |
	This is NT Service for Private IM Network AM. This is first release of NT Service which can replace AM Server 1.2.0 or higher. This NT Service version is more stable and independent from user login / logout. If you are using AM Server 1.2.0 or higher on NT system then try this new NT Service version. The major advantage is remote administration of AM NT Service. It has been tested on 2000 / Windows XP / Vista Home Premium and should work on all Vista versions. On vista you need administrative rights to operate the service manager properly. This service is not supported on Win 98 / Me, but can be run manually for the sole advantage of remote administration. Publisher: AM| Date: 03-09-2008 | Size: 1907 KB
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	Service Management | License: Comercial |
	Service Management software for service centers and workshops. Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Informitis, Inc.| Date: 20-12-2002 | Size: 224 KB
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	Messenger Service SPAM Filter | License: Shareware |
	Get rid of the Messenger Service spam without disabling the service. Messenger Service Spam Filter processes pop-up messages and shows/hides messages based on the user defined keywords and rules.. Publisher: KlariSoft| Date: 25-12-2002 | Size: 772 KB
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	Immigration Forms and assessment softwar | License: Freeware |
	The software contains offline forms and online assessment forms. , Guide to sponsorship, Application to Sponsor and Undertaking, Sponsorship Agreement , Sponsorship Evaluation,Sponsor Questionnaire , Use of a Representative , Medical Condition Statement,Application for Permanent Residence ,Schedule 1 Background/Declaration [IMM 0008 ,SCHEDULE 1]=imm0008_1e.pdf,Additional Family Information [IMM 5406],Sponsored ,Spouse/Partner Questionnaire [IMM 5490],Guide [IMM 5269],Application for a Study Permit ,[IMM 1294],Use of a Representative [IMM 5476],Document Checklist [IMM 5483],Statutory Declaration of Common-Law Union. Publisher: Canadiancitizenship.org| Date: 01-06-2006 | Size: 1276 KB
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	Application as Service | License: Shareware |
	With Application as Service you can easily run any application or program executable as Windows service. This system utility allows launching any applications (32/64-bit and console ones) as Windows 2000/XP/2003/Vista service at system boot, without the need of a user session. Application as Service lets you create, view, edit and manage Windows services on any remote computer as well as on local one. You are free to choose the most preferable way of launching any application as service. You can create system services using graphical interface, command line or XML configuration file. All of these options are available in Application as Service. Publisher: Eltima Software| Date: 22-09-2008 | Size: 5929 KB
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	Visual Menu Maker/Free | License: Freeware |
	Visual Menu Maker/Free is an intuitive wizard for the rapid development of professional looking menus. Visual Menu Maker/Free offers 100% standards compliant CSS and XML data formats, allowing for complete separation between content and presentation. Visual Menu Maker/Free creates compiled and compressed data files, making it the fastest loading menu available. Visual Menu Maker/Free is a fully-featured, free JavaScript menu maker for non-commercial, non-government use only. Certain other restrictions apply. Please see the Free Visual Menu Software License Agreement for more information. The Microsoft . Publisher: VisualMenu.com| Date: 17-12-2005 | Size: 1146 KB
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	Open Relay Filter Enterprise Edition | License: Comercial |
	ORF Enterprise Edition is an enterprise-level anti-spam solution that helps you to block spam before it reaches your network. ORF uses DNS blacklists (DNSBL/RBL databases like MAPS) and has its own tools to stop spam on SMTP protocol level. It uses other sender checking methods like reverse DNS checking. ORF can be used with Windows 2000 built-in IIS SMTP Service and Microsoft Exchange Servers (which use this service for SMTP communication).. Publisher: Vamsoft Ltd.| Date: 14-01-2003 | Size: 1297 KB
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	Service Center Manager (SCM) - Server | License: Comercial |
	Service Center Manager (SCM) – software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Alarit Inc.| Date: 17-09-2002 | Size: 22 KB
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	AlwaysUp | License: Shareware |
	AlwaysUp runs your application (executable, batch file, shortcut, java, perl, etc.) as a Windows Service, managing and monitoring it constantly to ensure 100% uptime. It will automatically start your application whenever your computer boots, automatically restart your application if it crashes, hangs, or uses too much memory, and do everything in its power to ensure that your application is available 24/7. Regular, detailed email from AlwaysUp will keep you abreast of performance, crashes, scheduled restarts and other relevant events. AlwaysUp leverages the Windows Services architecture to provide robust, low-level application control in a secure environment. Publisher: Core Technologies Consulting, LLC| Date: 07-08-2008 | Size: 4116 KB
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	GDS 2000 PRO | License: Shareware |
	GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.. Publisher: OroLogic Inc.| Date: 22-03-2002 | Size: 8346 KB
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	GDS 2000 PRO | License: Shareware |
	GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.. Publisher: OroLogic Inc.| Date: 22-03-2002 | Size: 8346 KB
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	ServiceMill Control | License: Demo |
	An ActiveX control that lets you turn any application into a native Windows NT service.The control adds native Windows NT service support to your application by converting service manager calls to service events. Your application can still run properly under Windows 95 and 98.The control implements all the necessary methods to install, uninstall and control your services. It features event log support, easy testing and debugging.. Publisher: Active+ Software| Date: 13-06-2002 | Size: 117 KB
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	Queuing Model Excel | License: Shareware |
	Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).. Publisher: Bizpep| Date: 16-07-2001 | Size: 151 KB
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	Service - O - Matic | License: Shareware |
	Service - O - Matic enables you to run almost any windows application as a windows service. Running an application as a service has several benefits: you will be able to utilize automatic start at boot-time to ensure maximum uptime of your system-critical applications (even if no user logs on), run your programs in the background without user interventions, automatic restart and more! No need to adjust your application, Service - O - Matic will run your program as a service in no time. Installing your application as a service is easy with our intuitive GUI interface. Service - O - Matic has most service features and works with the least amount of CPU power possible. Publisher: Kwakkelflap| Date: 10-11-2005 | Size: 2229 KB
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	Miracle Service | License: Shareware |
	Miracle Service provides a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management information along with Dispatching, Inventory, Invoicing and Reporting. From our powerful inventory module through our integrated service management module to our invoicing module, Miracle Service tracks all of your costs and profits to ensure you are getting the most out of your business. Miracle Service ensures you can quickly assess the profitability of your maintenance contracts by site, by contract and by client. It provides reporting on inventory levels to ensure you have the products and material you need on-hand. Publisher: Nexent Innovations Inc.| Date: 06-12-2005 | Size: 61836 KB
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	Longitude | License: Shareware |
	Longitude is agentless application performance and network monitoring software that monitors, alerts and reports on availability and performance of your critical Windows, Unix and Linux systems. Automatically receive email, phone, and pager alerts, generate SNMP traps, and perform corrective action based on what's important at your site. Longitude monitors hundreds of vital performance metrics, alerts you to problems, solves problems proactively, tracks SLA performance, and generates reports and graphs that demonstrate just how well your applications, operating system, network, databases, web servers, and messaging servers are performing. Publisher: Heroix| Date: 22-12-2008 | Size: 286720 KB
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	Magic Ball | License: Shareware |
	Magic Ball is a highly addictive Arkanoid remake that won't let you go outside for at least a week once you install it. Unlike other Arkanoid clones, Magic Ball prides itself with professional 3D graphics, studio-level sound effects, awesome original soundtrack and well-designed gameplay with tons of new brick types, bonuses and special effects. The point of the game is to destroy all the bricks the level is comprised of using the rockets. Sometimes you will get bonuses for destroying the bricks. Those bonuses can be good ones - bullets, magnets or rockets, for example, - and getting them will hell you to pass the level, or bad ones, such as "Jack - the Bat Killer" or ball Speed-Up, that will negatively affect your performance. Publisher: Alawar Entertainment| Date: 09-01-2004 | Size: 4412 KB
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	SupportCalls with Outlook | License: Shareware |
	An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues. Monitor mailboxes and public folders and automatically process incoming emails to support cases, assign technicians on the fly and enforce service level agreements (SLA). With support for automated messaging and notifications using varied communication channels such as emails, phone calls or SMS, it offers your helpdesk to cut the overhead of manual tasks significantly while making it easier for team to work flexibly. Publisher: AssistMyTeam| Date: 12-03-2009 | Size: 22248 KB
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	Run Service ActiveX | License: Shareware |
	Run Sevice ActiveX control is a powerful tool that allows software developers to add and use advantages of Windows services in their applications. Among Run Sevice ActiveX component's usage benefits is ability to utilize automatic start at boot-time to ensure maximum uptime of the system-critical applications, run programs at background without user interventions, implement remote administration, automatic restart and more! Just register the ActiveX Control in your system and place it on the form. Now you may use all the benefits of Windows Services. Using this Run Sevice ActiveX control's methods, events and properties you will be able to take full control over the service status (start/stop/pause your service), launch application in the new thread, define service group which your application belongs to, modify service group order dependencies etc. Publisher: Eltima Soft GmbH| Date: 03-08-2005 | Size: 976 KB
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	Exe To Service | License: Shareware |
	Exe To Service allows you to install any Windows executable, Visual Basic or Java script as a service. Windows services are background processes that do not interfere with the logged user's environment. Windows services are controlled by the Service Control Manager. You can start them on boot before the user logs on and control their execution remotely. Exe To Services also installs a simple service scheduler. Thus, you can also start services at a specified time. You may want to install long-running mission-critical programs as services. By converting them to services, you receive full control over their execution, you do not allow a logged user to interact with these programs and you can run them in any security context regardless of the permissions granted to the currently logged user. Publisher: Everstrike Software| Date: 27-03-2006 | Size: 757 KB
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	Stauri FAQtaur | License: Shareware |
	A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. The system is designed to answer frequently asked questions, eliminating the need to call customer service.. Publisher: Victauri LLC| Date: 05-11-2002 | Size: 1389 KB
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	Sokoban | License: Freeware |
	Sokoban is a remake of the classic Sokoban game. You as the player need to push boxes to specific locations in the level. Once all boxes are pushed to the correct spots the level is finished. Sokoban is basically a Sokoban engine, it contains all the game rules and has the ability to use level packs. It's possible to create the level packs directly in the game using the built in Level editor. Each level pack can also have customized graphics and menu colors. The game engine also has an undo system up to 1000 moves, and can have custom 25 mod or ogg music files loaded up.. Publisher: Willems Soft| Date: 21-09-2006 | Size: 2056 KB
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