Software Listing: Service Calls

	GDS 2000 PRO | License: Shareware |
	GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.. Publisher: OroLogic Inc.| Date: 22-03-2002 | Size: 8346 KB
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	GDS 2000 PRO | License: Shareware |
	GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.. Publisher: OroLogic Inc.| Date: 22-03-2002 | Size: 8346 KB
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	iMobileTool Incoming Calls Blocker | License: Shareware |
	Are you often bothered with some unwanted phone calls? Especially when you are too busy or having an important meeting. Why not block these unwanted incoming calls? Now iMobileTool Incoming Calls Blocker offers a powerful phone calls blocking solution to block incoming calls whenever and whereever you want at your will. With iMobileTool Incoming Calls Blocker, you can easily block the unwanted incoming calls whenever you wish to. All you need is to add the phone number to the blacklist. You can either block all/any incoming calls or block a specific phone calls, such as the call from an annoying salesman. Publisher: iMobileTool Inc.| Date: 06-08-2009 | Size: 809 KB
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	Express Talk VoIP Softphone | License: Freeware |
	Express Talk is software that works like a telephone to let you make calls from your PC.. With Express Talk you can call anyone on the internet who has installed Express Talk (or any other SIP voip softphone). Calls are free. You can also call ordinary telephone numbers anywhere in the world if you sign up to a gateway service. It uses the SIP protocol and is compatible with most major VoIP SIP service providers. Express Talk is designed to be very easy and intuitive to use. Within minutes you will be able to setup the software and start making phone calls. Express Talk is also now available for Pocket PC, so now you can take your VoIP numbers with you wherever you go. Publisher: NCH Software| Date: 28-08-2007 | Size: 404 KB
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	Carousel Telephony Adapter | License: Freeware |
	Carousel is software to connect VoIP calls to ordinary telephone lines and vice versa using one of a number of professional telephony devices. It works as a virtual FXO gateway. You install it as a service on any Windows PC. SIP protocol VoIP calls will be directed out to standard PSTN analog lines through a telephony board. Typical Applications: ~ To create a 1 to 12 FXO gateway to route VoIP SIP calls to ordinary phone lines. ~ To run a VoIP Based PBX (eg. Axon) when no SIP Gateway or Broadband provider is available. ie. Where you want to use VoIP to route calls in a office but where all external calls are still on ordinary telephone lines. Publisher: NCH Software| Date: 18-08-2007 | Size: 214 KB
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	ServiceMill Control | License: Demo |
	An ActiveX control that lets you turn any application into a native Windows NT service.The control adds native Windows NT service support to your application by converting service manager calls to service events. Your application can still run properly under Windows 95 and 98.The control implements all the necessary methods to install, uninstall and control your services. It features event log support, easy testing and debugging.. Publisher: Active+ Software| Date: 13-06-2002 | Size: 117 KB
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	Phone Calls Filter | License: Shareware |
	Are you bothered with unwanted phone calls ? not anymore ! just set filters for incoming phone calls.. use categorized answering modes - such as: hanging up, personalized greetings etc... All based on caller ID. filter your incoming calls so that all your unwanted calls will go unnoticed. general points: Blocks unwanted phone calls. Play specific greeting for each caller Support UNKNOWN, OUTOFAREA etc.. calls formats. Calls log. Adding remarks, flags and priority for each call. Display of voice and speech, while a call is incoming. Caller ID- Tapi or Comm based. Presents the call on display, including caller name, caller number, and picture. Publisher: Teley| Date: 20-02-2007 | Size: 1291 KB
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	3CX FREE VOIP Phone for Windows | License: Freeware |
	Free VOIP / SIP phone (softphone). Use your PC or laptop as a phone. Works with any SIP / VOIP provider/ phone service. Use instead of the soft phone provided by your VOIP provider which locks you into their VOIP phone service. Easy to use interface to transfer, forward calls or review history of calls. Call log, caller ID, integrates with MS Outlook. Available in many languages. Free download from http://www.3cx.com. Features include * Supports several SIP profiles * Displays caller ID * Shows personal call log/history * Incoming calls - identify, accept, reject or ignore * Put calls on hold (HOLD) * Transfer calls with the click of a button (ECT) * Diverts calls to voice mail * BLF - change status option * Shows extensions, lines and queues in one or multiple screens * Message Waiting Indication (MWI) * TAPI driver for integration with Microsoft * Keypad with intuitive interface * VoIP support for SIP connections * Support G. Publisher: 3CX Ltd| Date: 28-07-2008 | Size: 3395 KB
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	PhoneTray Dialup | License: Shareware |
	Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up to connect to the internet! PhoneTray Dialup allows you to receive and screen phone calls while you are online. The program uses your V.92 modem and Call Waiting service from your phone company to detect an incoming call. If you have Caller ID on Call Waiting, also called Call Waiting ID or Visual Call Waiting, PhoneTray will show the caller's name and number, so you can decide if you want to answer the call or ignore it. If your internet provider supports Modem-on-Hold, you can put internet on hold, take a call and continue browsing after you finish talking. Publisher: Traysoft Inc.| Date: 31-12-2004 | Size: 943 KB
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	Whos Calling | License: Shareware |
	Who's Calling turns your PC into a high-tech CallerID (CID) box with advanced features. It even works for users who don't have CID services by dialing out to a phone company service and getting the caller information. It's easy to install and use, working with CID service to audibly announce incoming calls by speaking the number, record caller information, block unwanted calls, email call notifications, and more.. Publisher: UK Software| Date: 17-02-2003 | Size: 5150 KB
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	Simple Dispatcher | License: Freeware |
	For Contractors and Tradesmen,Schedule Requests for Repair Service Receive Customer phone calls, Enter problem description (can be saved) then view calendar for 2 vehicles, schedule . Calendar can be viewed at any time for dispatching. Service Slips are stored for tracking purposes until deleted.. Publisher: Citrusware.com| Date: 19-07-2004 | Size: 27 KB
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	Telemarketing Blocker | License: Freeware |
	Telemarketing Blocker is free Caller ID screen software that retrieves caller's telephone number using your voice modem (you must have subscribed Caller ID feature from your TeleCom. and your modem supports Caller ID in your local state). It can block your unwanted calls from telemarketers, surveys, charities, prank calls or automated dialers.. Publisher: Kengolf.com Inc.| Date: 09-07-2003 | Size: 400 KB
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	CallBlocker | License: Shareware |
	Great deals on Caller ID ready modems also available from site. This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it. This software is designed for use in the US only.. Publisher: iJEN| Date: 03-07-2003 | Size: 4792 KB
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	PhoneServer | License: Shareware |
	Internet phone software for the masses!. Friends helping friends. Let friends use your telephone and save long distance fees. True PC to Phone application! Make internet calls with your own equipment. No spyware or adware. Help your friends and yourself to save on expensive calls by running a friendly phone. No spyware or adware, this is not service driven. You actually control your telephone from the internet.. Publisher: Twilight Utilities| Date: 17-05-2003 | Size: 1377 KB
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	Phone Recorder Plus | License: Shareware |
	Phone recorder and Voice Mail center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically records incoming calls, Records outgoing calls, Complete 'Answering machine' software, Professional calls log, Adding remarks, flags and priority for each call, Display of voice and speech, while a call is incoming, and when it ends, Controls the call- allows total control over an incoming call, An advanced voice mail - allows access to your calls list from any external phone, a personal web-site: allows access to your calls list using any internet browser, Forwarding details of incoming recorded calls and messages to your e-mail, Forwarding details of incoming recorded calls and messages to a program on your computer, Save messages into common wave formats, Compressing hours of recorded calls and messages on a minimum of disk space (up to 1 KBps), Silent identification, Cut the silent section from the message, Caller ID- Tapi or Comm based, Presents the call on display including caller name caller number and picture, Blocks unwanted phone calls, a personalized unique answering mode (activating different options for each contact) Contacts list - a personalized answering mode and a different alert sign for each contact, Create greetings with Speaker or TTS 5. Publisher: Teley| Date: 20-02-2007 | Size: 2311 KB
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	Caller ID Events | License: Shareware |
	Caller ID Events 1.1 is a software that will tell you who the caller is - by name, by number, by picture, by sound and even by voice. general point: Caller ID- Tapi or Comm based. Hear who's call by text to speech. Blocks unwanted phone calls. Support UNKNOWN, OUTOFAREA etc.. calls formats. Calls log. Adding remarks, flags and priority for each call. Display of voice and speech, while a call is incoming, and when it ends. Forwarding the details of incoming calls and incoming messages to the e-mail. Presents the call on display including caller name, caller number and picture. A personalized unique answering mode, activating different options for each contact. Publisher: Teley| Date: 20-02-2007 | Size: 1157 KB
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	CustomerReach | License: Demo |
	CustomerReach enables companies doing business online to directly interact with their Web site visitors through live chat. Use CustomerReach to enhance customer support, customer service, sales, and marketing. Features include Windows-based agent/operator software, visitor tracking/monitoring, pro-active invitation, customization, handling multiple calls, transferring calls, spell checking as you type, typing indication, the ability to push pages or other Web content, integrated Web browsing, agent images, common phrases, and chat between agents.. Publisher: CustomerReach| Date: 25-02-2004 | Size: 2279 KB
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	3CX VOIP Phone for Windows | License: Freeware |
	Free VOIP / SIP phone. Use your PC as a phone. Works with any SIP / VOIP provider/ phone service. Use instead of the soft phone provided by your VOIP provider which locks you into their VOIP phone service. Easy to use interface includes dial pad and buttons to transfer or forward a call. Set-up conference calls with a few mouse-clicks. Includes call log, phone-book, call status & statistics and more. Available in English, German, Spanish, French & Portuguese. Free download from site Features include:   * Integrated phone book (allows you to assign caller ID to a name)   * Supports several SIP profiles   * Displays caller ID   * Individual ring tones (per caller)   * Drag & drop handling   * Call log   * Incoming calls: identify, accept, reject or ignore   * Record phone calls   * Multiple calls (HOLD)   * Terminal portability (TP)   * Call transfer (ECT)   * 3 party conference (3PTY)   * Call diversion (FORWARD)   * Call deflection (CD)   * Call completion (CCBS and CCNR)   * Message Waiting Indication (MWI)   * EarlyB3Connect (tones from trunk line)   * Keypad   * VoIP support for SIP connections   * Support G. Publisher: 3CX Ltd| Date: 07-02-2006 | Size: 1103 KB
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	Reset Password Management | License: Demo |
	Less involvement of IT staff Password reset requests form a substantial part of all helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or unresolved. The password requests volume is also related to the password procedures in an organization. The volume will increase significantly if the password complexity rules are enabled. The same will likely happen if the period allowed for a password reset is reduced. Publisher: Tools4Ever Germany GmbH| Date: 10-10-2006 | Size: 6172 KB
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	EVCSoft | License: Freeware |
	Download EVCSoft and get free calls. You can make free calls from the software installed on your computer. EVCSoft is a full featured Internet Voice- Video-Chat- SMS client for Windows that can be used to communicate with others on EVCSoft network (but not only) around the world, either in multi-user group conferences or in one-to-one private discussions. EVCSoft enable make calls from the software to landline and mobile phone worldwide at cheap rates. EVCSoft offers the entire suite of digital and mobile communication tools available today, all integrated with the software. You can send SMS directly from the software to mobile phones around the world. Publisher: EVC Soft Ltd.| Date: 20-09-2008 | Size: 2191 KB
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	Schedule Daily Calls and Tasks for 20 Doctors | License: Shareware |
	Shift Schedules Doctors Call and Task Scheduler The calls and tasks spreadsheet allows you to schedule 2 daily calls and 50 daily tasks to 20 doctors. Since you can schedule 2 doctors to each call, essentially 4 daily calls can be scheduled. Doctors are assigned to calls via drop-down menus. In a like manner, one or two daily tasks are assigned to each doctor. A table is provided for you to specify the doctors available for each task. This feature allows you to associate tasks with special requirements with doctors having special qualifications. The task assignment drop-down menus for each doctor, in turn, displays only those tasks specified for that doctor. Publisher: Shift Schedules| Date: 13-01-2005 | Size: 2406 KB
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	Go4Customer Call Recording Machine | License: Shareware |
	Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI. Publisher: Cyber Futuristics India Pvt.Ltd.| Date: 30-09-2002 | Size: 2662 KB
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	TowMagic | License: Shareware |
	TowMagic is Beacon Software's online digital dispatching assistant. This is a reliable user-friendly towing software that allows service providers to receive Motor Club calls over the Internet, directly to the desktop with no phone communication. This useful towing software also links with TowSpec for towing instructions and with TowMap for quick, accurate mapping. Users are able to run multiple road clubs and user ids on a single system with a history search on past calls. In today’s fast-paced business environment, road clubs, towers, road-side services, and call centers are all looking for an advantage. Publisher: Beacon Software| Date: 09-05-2004 | Size: 12308 KB
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	Red Call Recorder | License: Shareware |
	Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding remarks, flags and priority for each call. Display of voice ,while a call is incoming. Controls the call- allows total control over an incoming call. Save messages into common wave formats. Publisher: Teley| Date: 20-02-2007 | Size: 920 KB
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	Assign Daily Calls to Doctors for One Year with Excel | License: Shareware |
	The Doctors Call Scheduler Excel spreadsheet schedules doctor's daily calls for a full year. It was developed with the assistance of a doctor responsible for scheduling 30 doctors to 5 calls per day for an anesthesiology clinic. You simply specify the doctor's names and the number of doctors that need to be on call each day of the week. You then proceed to assign first call, second call, etc. until sufficient calls have been assigned each day of the year. The program displays statistics regarding the number of each type call that has been assigned to each doctor so you know at a glance who is due for a specific call assignment. Publisher: Shift Schedules| Date: 13-01-2005 | Size: 2718 KB
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	fonXL Call Display Screen Saver | License: Freeware |
	The fonXL Call Display Screen Saver turns your computer into a Call Display unit using your computer’s modem.This fully functional, easy-to-use software combines an elegant translucent design with powerful Call Display technology. The screen saver logs incoming calls, allowing to return the calls with a single push of button. Find who was calling by using free Reverse Lookup service.Never miss your call again!. Publisher: Pingram Marketing| Date: 15-04-2002 | Size: 308 KB
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	PC 2 Answering Machine | License: Shareware |
	'PC 2 Answering Machine 2.1 - Professional Edition' is a software designed for the personal computer which functions as an answering machine for home or office. General Points:Complete 'Answering machine' software, Professional calls log. Adding remarks, flags and priority for each call. Display of voice and speech while a call is incoming and when it ends. Controls the call- allows total control over an incoming call. An advanced voice mail - allows access to your calls list from any external phone. a personal web-site: allows access to your calls list using any internet browser. Forwarding details of incoming recorded calls and messages to your e-mail. Publisher: Teley| Date: 20-02-2007 | Size: 1371 KB
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	SmartCallMonitor | License: Freeware |
	SmartCallMonitor is the easy-to-use phone monitoring software for TAPI capable hardware like a telephone system or a ISDN card. It automatically tries to match incoming phone calls with data stored in your MS-Outlook contacts to provide information about the caller (e.g. name, address etc.). Information will be shown in a clearly arranged datasheet. If SmartCallMonitor can not find matching information about the caller in your MS-Outlook contacts it can use an internet reverse search service to obtain information about the caller. With SmartCallMonitor you always know who is calling and whose call you could not answer. Publisher: JAM Software GmbH| Date: 17-12-2008 | Size: 1988 KB
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	PC 2 Answering Machine - Professional Edition | License: Shareware |
	'PC 2 Answering Machine 2.0 - Professional Edition' is a software designed for the personal computer which functions as an answering machine for home or office. No appliance answering machine can compete with 'PC 2 Answering Machine 2.0 - Professional Edition' sophisticated features, not even in price! Just connect your phone line, and turn your PC into a powerful Answering Machine. General Points:Complete 'Answering machine' software, Professional calls log. Adding remarks, flags and priority for each call. Display of voice and speech while a call is incoming and when it ends. Controls the call- allows total control over an incoming call. Publisher: Teley| Date: 16-03-2005 | Size: 2320 KB
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	WinTariff | License: Shareware |
	WinTariff is a software for the account of your PBX calls. It successfully works for more than 7 years. WinTariff allows to write down calls and further them to process. The received results can be used, for example: * to compare the accounts of your local phone company with your PBX logs; * to analyse your PBX congestion; * to divide accounts of calls between various organizations using one PBX; * to make the accounts for the telephone calls to the clients of hotel. You also have an opportunity to edit and to add new long distance and international codes. WinTariff allows to use the various tariffs for accounts (it is necessary, for example, if your firm uses services of several telephone companies). Publisher: PBX Software| Date: 16-12-2005 | Size: 3270 KB
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