Software Listing: Service Call

	fonXL Call Display Screen Saver | License: Freeware |
	The fonXL Call Display Screen Saver turns your computer into a Call Display unit using your computer’s modem.This fully functional, easy-to-use software combines an elegant translucent design with powerful Call Display technology. The screen saver logs incoming calls, allowing to return the calls with a single push of button. Find who was calling by using free Reverse Lookup service.Never miss your call again!. Publisher: Pingram Marketing| Date: 15-04-2002 | Size: 308 KB
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	PhoneTray Dialup | License: Shareware |
	Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up to connect to the internet! PhoneTray Dialup allows you to receive and screen phone calls while you are online. The program uses your V.92 modem and Call Waiting service from your phone company to detect an incoming call. If you have Caller ID on Call Waiting, also called Call Waiting ID or Visual Call Waiting, PhoneTray will show the caller's name and number, so you can decide if you want to answer the call or ignore it. If your internet provider supports Modem-on-Hold, you can put internet on hold, take a call and continue browsing after you finish talking. Publisher: Traysoft Inc.| Date: 31-12-2004 | Size: 943 KB
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	Go4Customer Call Recording Machine | License: Shareware |
	Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI. Publisher: Cyber Futuristics India Pvt.Ltd.| Date: 30-09-2002 | Size: 2662 KB
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	Call411 | License: Freeware |
	Call411 is a free and simple to use Call Display application. It features automatic caller's number and name identification, customizable ringtones, and speech call announce with talking Caller ID. Call411 has a built-in phone book and call-back feature. Call411 supports any voice or data/fax modem. In order to identify incoming calls, you need to be a subcriber of Call Display service, sometimes referred as Caller ID. Call Display is a telephone company service. It provides the identification information of persons calling your telephone number. The Call Display information is supplied by the telephone company between the first and second ring as a series of special codes. Publisher: Soft411| Date: 08-04-2005 | Size: 536 KB
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	Caller ID Events | License: Shareware |
	Caller ID Events 1.1 is a software that will tell you who the caller is - by name, by number, by picture, by sound and even by voice. general point: Caller ID- Tapi or Comm based. Hear who's call by text to speech. Blocks unwanted phone calls. Support UNKNOWN, OUTOFAREA etc.. calls formats. Calls log. Adding remarks, flags and priority for each call. Display of voice and speech, while a call is incoming, and when it ends. Forwarding the details of incoming calls and incoming messages to the e-mail. Presents the call on display including caller name, caller number and picture. A personalized unique answering mode, activating different options for each contact. Publisher: Teley| Date: 20-02-2007 | Size: 1157 KB
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	SmartCallMonitor | License: Freeware |
	SmartCallMonitor is the easy-to-use phone monitoring software for TAPI capable hardware like a telephone system or a ISDN card. It automatically tries to match incoming phone calls with data stored in your MS-Outlook contacts to provide information about the caller (e.g. name, address etc.). Information will be shown in a clearly arranged datasheet. If SmartCallMonitor can not find matching information about the caller in your MS-Outlook contacts it can use an internet reverse search service to obtain information about the caller. With SmartCallMonitor you always know who is calling and whose call you could not answer. Publisher: JAM Software GmbH| Date: 17-12-2008 | Size: 1988 KB
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	Pabx Billing System and Hotel Management | License: Freeware |
	- A Call Accoungting System which is compatible with any PABX. The call detail record can be programmed after installation. - Support any call charge scheme and multiple call charge schemes (one per each telephone service provider). - Export/import interface for CDR, connector for other application to retrieve telephone charge information for other purpose. - 45 Tel.Bills for Pabx Billing feature. You can short, filter, layout in many different ways or customize the header/footer of the report. You can schedule to automatically make and send bill via email. - 12 bills for Hotels, support Hotel via RoomRack (Room is row, Date is column). Publisher: Quang Tran Hong| Date: 01-08-2004 | Size: 13745 KB
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	Stauri FAQtaur | License: Shareware |
	A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. The system is designed to answer frequently asked questions, eliminating the need to call customer service.. Publisher: Victauri LLC| Date: 05-11-2002 | Size: 1389 KB
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	Business QoS | License: Freeware |
	VoIP Callbackbutton for the own Website! Business QoS is a tariff for a VoIP Callbackbutton for the own Website. Feature: With outgoing discussions to other SIP- and IAX addresses according to standard the SIP- and/or IAX address as well as the name are transferred - alternatively also anonymous. Own outgoing call number: optionally can be transferred also the existing fixed net number (even if the call number is with another offerer) with. For this it will have over a validating guaranteed that the number exists. For this Siphome (as with ENUM) sets also on the proven recall procedure with a code. Publisher: 3DMail| Date: 01-06-2007 | Size: 582 KB
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	Whos Calling | License: Shareware |
	Who's Calling turns your PC into a high-tech CallerID (CID) box with advanced features. It even works for users who don't have CID services by dialing out to a phone company service and getting the caller information. It's easy to install and use, working with CID service to audibly announce incoming calls by speaking the number, record caller information, block unwanted calls, email call notifications, and more.. Publisher: UK Software| Date: 17-02-2003 | Size: 5150 KB
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	EVCSoft | License: Freeware |
	Download EVCSoft and get free calls. You can make free calls from the software installed on your computer. EVCSoft is a full featured Internet Voice- Video-Chat- SMS client for Windows that can be used to communicate with others on EVCSoft network (but not only) around the world, either in multi-user group conferences or in one-to-one private discussions. EVCSoft enable make calls from the software to landline and mobile phone worldwide at cheap rates. EVCSoft offers the entire suite of digital and mobile communication tools available today, all integrated with the software. You can send SMS directly from the software to mobile phones around the world. Publisher: EVC Soft Ltd.| Date: 20-09-2008 | Size: 2191 KB
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	rapidHELP | License: Demo |
	This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Publisher: rapidHelp Software| Date: 10-01-2005 | Size: 46080 KB
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	Phone Calls Filter | License: Shareware |
	Are you bothered with unwanted phone calls ? not anymore ! just set filters for incoming phone calls.. use categorized answering modes - such as: hanging up, personalized greetings etc... All based on caller ID. filter your incoming calls so that all your unwanted calls will go unnoticed. general points: Blocks unwanted phone calls. Play specific greeting for each caller Support UNKNOWN, OUTOFAREA etc.. calls formats. Calls log. Adding remarks, flags and priority for each call. Display of voice and speech, while a call is incoming. Caller ID- Tapi or Comm based. Presents the call on display, including caller name, caller number, and picture. Publisher: Teley| Date: 20-02-2007 | Size: 1291 KB
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	CallBlocker | License: Shareware |
	Great deals on Caller ID ready modems also available from site. This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it. This software is designed for use in the US only.. Publisher: iJEN| Date: 03-07-2003 | Size: 4792 KB
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	Red Call Recorder | License: Shareware |
	Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding remarks, flags and priority for each call. Display of voice ,while a call is incoming. Controls the call- allows total control over an incoming call. Save messages into common wave formats. Publisher: Teley| Date: 20-02-2007 | Size: 920 KB
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	TowMagic | License: Shareware |
	TowMagic is Beacon Software's online digital dispatching assistant. This is a reliable user-friendly towing software that allows service providers to receive Motor Club calls over the Internet, directly to the desktop with no phone communication. This useful towing software also links with TowSpec for towing instructions and with TowMap for quick, accurate mapping. Users are able to run multiple road clubs and user ids on a single system with a history search on past calls. In today’s fast-paced business environment, road clubs, towers, road-side services, and call centers are all looking for an advantage. Publisher: Beacon Software| Date: 09-05-2004 | Size: 12308 KB
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	The PC Technicians Guide to Profits | License: Demo |
	The PC Technicians Guide to Profits is for any mobile computer service person already on the go or for the novice interested in starting a home-based computer service business. It gives examples of shop layout, equipment, essential tools, communication strategies, preventative maintenance procedures, and the powerful business knowledge you need to succeed in todays business world!. Publisher: forPCTECHS.com| Date: 01-02-2002 | Size: 837 KB
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	3CX VOIP Phone for Windows | License: Freeware |
	Free VOIP / SIP phone. Use your PC as a phone. Works with any SIP / VOIP provider/ phone service. Use instead of the soft phone provided by your VOIP provider which locks you into their VOIP phone service. Easy to use interface includes dial pad and buttons to transfer or forward a call. Set-up conference calls with a few mouse-clicks. Includes call log, phone-book, call status & statistics and more. Available in English, German, Spanish, French & Portuguese. Free download from site Features include:   * Integrated phone book (allows you to assign caller ID to a name)   * Supports several SIP profiles   * Displays caller ID   * Individual ring tones (per caller)   * Drag & drop handling   * Call log   * Incoming calls: identify, accept, reject or ignore   * Record phone calls   * Multiple calls (HOLD)   * Terminal portability (TP)   * Call transfer (ECT)   * 3 party conference (3PTY)   * Call diversion (FORWARD)   * Call deflection (CD)   * Call completion (CCBS and CCNR)   * Message Waiting Indication (MWI)   * EarlyB3Connect (tones from trunk line)   * Keypad   * VoIP support for SIP connections   * Support G. Publisher: 3CX Ltd| Date: 07-02-2006 | Size: 1103 KB
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	Call Alert! | License: Freeware |
	You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock. It will optionally play back a ring sound, which can be customized depending on who's calling. You can always choose to disable all sound alerts whatsoever, or, for example, only ring if an important person is calling. Publisher: Pingram Marketing| Date: 07-05-2004 | Size: 540 KB
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	Express Talk VoIP Softphone | License: Freeware |
	Express Talk is software that works like a telephone to let you make calls from your PC.. With Express Talk you can call anyone on the internet who has installed Express Talk (or any other SIP voip softphone). Calls are free. You can also call ordinary telephone numbers anywhere in the world if you sign up to a gateway service. It uses the SIP protocol and is compatible with most major VoIP SIP service providers. Express Talk is designed to be very easy and intuitive to use. Within minutes you will be able to setup the software and start making phone calls. Express Talk is also now available for Pocket PC, so now you can take your VoIP numbers with you wherever you go. Publisher: NCH Software| Date: 28-08-2007 | Size: 404 KB
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	Bluetooth PC Dialer | License: Shareware |
	Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. Bluetooth PC Dialer has been developed to solve this issue. With Bluetooth PC Dialer a phone call is never more then one click away independent of where the number is located. DialItNow is both a stand-alone application and an Outlook plug in. With the Outlook plug in you can call the sender of an email by highlighting the email and press the Bluetooth PC Dialer call button. It is also possible to call directly from any contact. You can also initiate a call by coping the number to clipboard (CTRL-C) and press CTRL-SHIFT-D. Publisher: Bluetooth Shareware| Date: 01-12-2005 | Size: 2508 KB
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	DialItNow! | License: Shareware |
	Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. DialItNow! has been developed to solve this issue. With DialItNow! a phone call is never more then one click away independent of where the number is located. DialItNow is both a stand-alone application and an Outlook plug in. With the Outlook plug in you can call the sender of an email by highlighting the email and press the DialItNow! call button. It is also possible to call directly from any contact. You can also initiate a call by coping the number to clipboard (CTRL-C) and press CTRL-SHIFT-D. Publisher: Bluetooth Shareware| Date: 23-06-2004 | Size: 4000 KB
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	S3 Browser | License: Freeware |
	S3 Browser is a unrestricted user interface for Amazon S3 Service. Amazon Secure Storage Service supplies a simplistic World Wide Web services interface that can be used to store and call back any quantity of informations, at any time, from anywhere on the web. S3 Browser will assist you: Organize your Amazon S3 buckets and files Make public URLs to share the files. Surf, make, edit Amazon Secure Storage Service buckets Upload and download files to and from S3 Prepare Access Control on buckets and files. Maintain your files backed up on a multiple data centers. Publisher: NetSDK Software| Date: 15-03-2009 | Size: 450 KB
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	Phone Recorder Plus | License: Shareware |
	Phone recorder and Voice Mail center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically records incoming calls, Records outgoing calls, Complete 'Answering machine' software, Professional calls log, Adding remarks, flags and priority for each call, Display of voice and speech, while a call is incoming, and when it ends, Controls the call- allows total control over an incoming call, An advanced voice mail - allows access to your calls list from any external phone, a personal web-site: allows access to your calls list using any internet browser, Forwarding details of incoming recorded calls and messages to your e-mail, Forwarding details of incoming recorded calls and messages to a program on your computer, Save messages into common wave formats, Compressing hours of recorded calls and messages on a minimum of disk space (up to 1 KBps), Silent identification, Cut the silent section from the message, Caller ID- Tapi or Comm based, Presents the call on display including caller name caller number and picture, Blocks unwanted phone calls, a personalized unique answering mode (activating different options for each contact) Contacts list - a personalized answering mode and a different alert sign for each contact, Create greetings with Speaker or TTS 5. Publisher: Teley| Date: 20-02-2007 | Size: 2311 KB
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	Advanced VoIP Billing | License: Shareware |
	The VOIP billing system/software which every VOIP service provider loves to have. It provides prepaid and postpaid billing, prepaid cards, online client registration, almost all types of credit card payment gateways, multiple rates, call intervals, unlimited number of plans, reseller and dealers and many more valuable features.. Publisher: Advanced Communication| Date: | Size: 1000 KB
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	CallZap | License: Shareware |
	Even with the National Do Not Call List in place, Telemarketers are still finding ways around it and placing annoying sales calls to our homes. Now, thanks to CallZap, you can put a stop to it. CallZap uses your computer modem and caller-ID service to monitor and block unwanted calls automatically. CallZap allows you to add any name or phone number to the block list. When a call comes in, CallZap searches your block list for the caller’s name or number, and if the caller is found, CallZap terminates the call immediately. CallZap also allows you to block unknown and private callers. Publisher: Softwarevolution| Date: 20-03-2006 | Size: 1300 KB
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	Go4Customer Marketing Tool | License: Shareware |
	Marketing Tool is utility which helps to make the outbound marketing to calls to specified numbers automatically.. Publisher: Cyber Futuristics India Pvt.Ltd.| Date: 30-09-2002 | Size: 8314 KB
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	ActiveXperts Helpdesk System | License: Shareware |
	ActiveXperts HelpDesk System is an intuitive, full featured web enabled helpdesk system. It is designed for help desks, call centers, customer support centers and IT departments. It improves helpdesk processes, to provide a complete support solution. It improves response times to customers and improves accuracy of the responses. It increases customer satisfaction and reduces overall customer downtime. The product integrates with SMTP- and POP3 e-mail. E-mails are automatically associated with existing tickets - if possible. New e-mails can be converted to new tickets, automatically or by hand. Publisher: ActiveXperts Software| Date: 01-05-2008 | Size: 4391 KB
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	EasyTrack | License: Shareware |
	EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more.. Publisher: EasyTrack| Date: 01-01-2002 | Size: 3700 KB
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	ManageEngine OpManager Voip Monitor | License: Shareware |
	Getting ready to deploy VoIP? Worried about poor VoIP call quality? Wanting to add more VoIP lines but clueless on how your network would handle the extra traffic? The OpManager VoIP Monitor helps enterprises tide through all the stages of VoIP rollouts. The module brings together network fault and performance management functionalities of OpManager, VoIP Quality of Service monitoring using Cisco IP SLA technology and granular network traffic troubleshooting from Netflow Analyzer to give you a complete end-to-end VoIP network management solution. The VoIP Monitor capabilities include: - Proactive, continuous monitoring of VoIP Service Levels: monitored QoS metrics include delay, packet loss, jitter and Mean Opinion Score (MOS) - VoIP call quality monitoring over entire WAN - Easy troubleshooting of VoIP problems through bandwidth utilization graphs and QoS reports from Cisco NetFlow monitoring - Detailed source and destination VoIP call performance reporting - Extensive VoIP traffic and call performance reports for offline analysis - Pre-deployment testing of network capacity and ability to handle VoIP traffic - A 'VoIP template' for simulating different VoIP traffic loads - Automatic configuration of Cisco IP SLAs (Service Level Agreements) in source routers NOTE: Downloaded software would have support for monitoring unlimited WAN links for the first 30 days of usage. Publisher: AdventNet Inc| Date: 27-11-2008 | Size: 33343 KB
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