Software Listing: Service And Satisfaction Analysis

	Intangible Intelligence Reader 2006 | License: Freeware |
	Revolutionary new ways to simultaneously cut costs, reduce risks, increase productivity, revenue, service, brand, and shareholder value in accordance with more than 40 international intangible standards. Intangible Intelligence 2006 software includes: See how engaged and satisfied your customers are through Customer service and satisfaction analysis Assess value creation through Productivity valuation and management Uncover and reduce a wide range of Intangible Economy risks through advanced risk management Cut down on retraining time, decrease errors, and rework through corporate memory analysis and best practice embedding Better manage value creation through Change management analysis Find new ways to reduce costs and enhance cost productivity through Advanced cost quality and cost productivity analysis Manage knowledge, relationships, processes, and cycle-time more effectively than previously possible through Advanced project management Save time and costs through advanced just-in-time knowledge management Determine reputation impacts analysis and enhance reputation management Determine business development effectiveness and value creation through operational brand value analysis Collect data so that it becomes possible to financially value the contribution of knowledge, collaboration, process-engagement, and speed to revenue generation and profitability. Publisher: Intangible Management Institute| Date: 20-06-2006 | Size: 15857 KB
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	Service Management | License: Comercial |
	Service Management software for service centers and workshops. Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Informitis, Inc.| Date: 20-12-2002 | Size: 224 KB
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	Service Center Manager (SCM) - Server | License: Comercial |
	Service Center Manager (SCM) – software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Alarit Inc.| Date: 17-09-2002 | Size: 22 KB
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	ManageEngine SupportCenter Plus | License: Freeware |
	ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Publisher: AdventNet Inc| Date: 05-11-2007 | Size: 32060 KB
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	Web Help Desk | License: Shareware |
	The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software. CORE FEATURES INCLUDE: 100% Web-based IT Service Management (ITSM) Solution - Incident & Problem Management (Issue Tracking) - Asset & Configuration Management (CMDB) - Two-Way E-Mail Correspondence - Knowledge Base Management - LDAP / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac OS X, Linux, or Unix As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests. Publisher: MacsDesign Studio LLC| Date: 04-06-2008 | Size: 77824 KB
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	TradingSolutions | License: Demo |
	Financial analysis and investment software that combines traditional technical analysis with state-of-the-art artificial intelligence technologies. Use any combination of financial indicators in conjunction with advanced neural networks and genetic algorithms to create remarkably effective end-of-day or real-time trading models. Included is a free Solution Service, which includes 10 neural network models and the stock data for those models.. Publisher: NeuroDimension, Inc.| Date: 21-03-2003 | Size: 42100 KB
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	SFM Customer Manager | License: Shareware |
	SFM Customer Manager™ is a unique management and business analytics system that provides small business managers with unparalleled visibility into company operations and customer relationships. The system has advanced analytic capabilities allowing long-term data analysis as well as advanced reporting capabilities for receiving real-time company and marketing updates. SFM Customer Manager™ consists of two main components: A CRM/ reporting tool that is installed on the employee’s computers and works within MS Outlook® for easy data entry, and a Management Dashboard that is installed on the manager’s computer enabling the manager to view real-time company updates, graphs, reports, statistics, pipeline analysis, cash flow analysis, forecasts and additional valuable information vital to optimal decision-making. Publisher: SFM Software Ltd.| Date: 16-11-2005 | Size: 42770 KB
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	AnswerTool | License: Shareware |
	Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.. Publisher: DTLink Software| Date: 08-07-2002 | Size: 829 KB
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	statistiXL | License: Shareware |
	statistiXL is a powerful data analysis add-in for Microsoft Excel. It has been written by scientists to meet the needs of anyone requiring a versatile statistics package that is quick to learn and easy to use. Tests include: ANOVA, Contingency Tables, Cluster Analysis, Correlation (Simple, Multiple, Canonical), Discriminant and Factor Analysis, Goodness of Fit, Regression, Nonparametric Tests, PCA, Uni and Multivariate t-Tests and many more.. Publisher: statistiXL| Date: 11-06-2003 | Size: 7413 KB
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	RCounter | License: Freeware |
	RCounter is an easy-to-implement professional web site tracking and analysis service. Basic functions and advantages of the system: - plenty of diverse kinds of statistics (hits, hosts totally and by dates, unique IP-addresses, "where from" statistics); - support of statistics on separate pages of a large/complex-structured site; - calendar statistics - possibility to see distribution of web site attendance by time and by pages simultaneously (two-dimensional statistical report); - access to statistics (review) through Internet; - set-up of the RCounter system through Internet (Web-access); storage of site statistics in the separate database completely belonging to a site owner; - storage of site statistics in the separate database completely belonging to a site owner; - support of "skin" technology for counter appearance setting on your site, capability to disable show of the counter on your site. Publisher: NooLab| Date: 30-03-2002 | Size: 1177 KB
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	ActiveXperts Helpdesk System | License: Shareware |
	ActiveXperts HelpDesk System is an intuitive, full featured web enabled helpdesk system. It is designed for help desks, call centers, customer support centers and IT departments. It improves helpdesk processes, to provide a complete support solution. It improves response times to customers and improves accuracy of the responses. It increases customer satisfaction and reduces overall customer downtime. The product integrates with SMTP- and POP3 e-mail. E-mails are automatically associated with existing tickets - if possible. New e-mails can be converted to new tickets, automatically or by hand. Publisher: ActiveXperts Software| Date: 01-05-2008 | Size: 4391 KB
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	Live Support ASP Chat Script | License: Demo |
	Download Live Web Chat support script demo which provides an easy and fast connection between customer and support executives for chat, messaging and online meeting to solve the problem of client, to provide the knowledge about products. It is complete online customer help software which provides full support to site visitor or clients with live, secure and dedicated connection. This is very easy to install, no need of any special control components and other server utility. Demo offers the complete functionality and unique features of the chat software with the communication between administrator and customer and look, feel & interface of software. Publisher: Live Chat Online| Date: 09-12-2005 | Size: 1218 KB
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	CaterpillarSSA | License: Shareware |
	The program is based on the powerful model-free method of time series analysis Caterpillar-SSA (Singular Spectrum Analysis). The result of the Caterpillar-SSA processing is identification, analysis and forecast of additive components of time series (trends, periodicities, noise). The program can be applied to multivariate analysis/forecasting and change-point detection.. Publisher: GistaT Group| Date: 17-08-2001 | Size: 788 KB
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	IntelliVIEW Report Analyzer | License: Demo |
	The IntelliView Report Analyzer is the interactive report viewing and analysis component of the IntelliView Suite of Reporting Solutions. It delivers ad hoc analysis and custom data visualization capabilities to business users, by allowing them to query, sort, filter, chart, analyze, display, format and print reports with unparalleled ease. With IntelliVIEW Report Analyzer business users get powerful visualization, data mining, ad-hoc analysis, and querying functionalities without any overhead being placed on the IT team. Additionally, IntelliVIEW Report Analyzer's spreadsheet-like interface allows users to perform analysis using advanced features like exception highlighting, pivot tables and range grouping. Publisher: Synatris Inc.| Date: 20-02-2008 | Size: 11721 KB
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	AM NT Service | License: Freeware |
	This is NT Service for Private IM Network AM. This is first release of NT Service which can replace AM Server 1.2.0 or higher. This NT Service version is more stable and independent from user login / logout. If you are using AM Server 1.2.0 or higher on NT system then try this new NT Service version. The major advantage is remote administration of AM NT Service. It has been tested on 2000 / Windows XP / Vista Home Premium and should work on all Vista versions. On vista you need administrative rights to operate the service manager properly. This service is not supported on Win 98 / Me, but can be run manually for the sole advantage of remote administration. Publisher: AM| Date: 03-09-2008 | Size: 1907 KB
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	Messenger Service SPAM Filter | License: Shareware |
	Get rid of the Messenger Service spam without disabling the service. Messenger Service Spam Filter processes pop-up messages and shows/hides messages based on the user defined keywords and rules.. Publisher: KlariSoft| Date: 25-12-2002 | Size: 772 KB
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	Polar Help Desk | License: Shareware |
	Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives. Publisher: Polar| Date: 20-09-2006 | Size: 9444 KB
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	Application as Service | License: Shareware |
	With Application as Service you can easily run any application or program executable as Windows service. This system utility allows launching any applications (32/64-bit and console ones) as Windows 2000/XP/2003/Vista service at system boot, without the need of a user session. Application as Service lets you create, view, edit and manage Windows services on any remote computer as well as on local one. You are free to choose the most preferable way of launching any application as service. You can create system services using graphical interface, command line or XML configuration file. All of these options are available in Application as Service. Publisher: Eltima Software| Date: 22-09-2008 | Size: 5929 KB
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	Widdly | License: Freeware |
	Widdly is a tool for technical analysis charting and financial analysis of stocks, indicies, macroeconomical data, currencies, funds and more. Widdly makes downloading and importing data from any given data source an easier task than ever.Widdly is the first free financial analysis tool with a focus on sharing and collaboration between users. Publish your analysis or browse others and recieve comments and ratings.. Publisher: widdly| Date: 15-01-2007 | Size: 292 KB
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	Actual Live | License: Shareware |
	Actual Live is a fully integrated e-business solution. Actual Live helps you to easy provide Live Support Service for your online visitors. You can also monitor each visitor coming from Search Engine, Referral Site or directly which can be improve your e-marketing campaign analysis. In addition, you can proactive chat with your online visitors to increase the conversion rate. Free Trial Account: Username: admin01 Password: admin01 Website ID: ACT84070190. Publisher: Sunfore Technology Limited| Date: 28-09-2007 | Size: 2706 KB
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	Continuum | License: Freeware |
	Imagine what it'd be like to play Asteroids against your friends and savor the satisfaction of blasting people out of space in some addictive side-scrolling 2D spaceship shooter action. Slap on some snazzy graphics, guns, bombs & big explosions and the beautiful revelry of flying past your enemy's debris as they cuss at you, and you have Continuum, the longest running massively multi-player spaceship shooter game running today.. Publisher: Subspace Council| Date: 28-07-2008 | Size: 4779 KB
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	4TOPS Data Analysis for MS Access 97 | License: Shareware |
	4TOPS Data Analysis is a collection of addins for retrieving information in Microsoft Access. Use it for statistical analysis and presentation of the data in your Access database application. The addins in Data Analysis have a wizard user interface. The user is guided throughout the process of analysis and presentation. Starting point is a toolbar that is added to your database. Pressing the button starts the selected wizard. The addins are: Filter Builder: create and set complex filters Summary Wizard: instant statistical overviews Chart in Excel Wizard: analyse and chart results in Excel Export Wizard: transfer results to Word, Excel or Access table. Publisher: 4TOPS| Date: 8-61-2001 | Size: 1614 KB
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	4TOPS Data Analysis for MS Access 2000 | License: Shareware |
	4TOPS Data Analysis is a collection of addins for retrieving information in Microsoft Access. Use it for statistical analysis and presentation of the data in your Access database application. The addins in Data Analysis have a wizard user interface. The user is guided throughout the process of analysis and presentation. Starting point is a toolbar that is added to your database. Pressing the button starts the selected wizard. The addins are: Filter Builder: create and set complex filters Summary Wizard: instant statistical overviews Chart in Excel Wizard: analyse and chart results in Excel Export Wizard: transfer results to Word, Excel or Access table. Publisher: 4TOPS| Date: 8-61-2001 | Size: 1526 KB
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	Miracle Service | License: Shareware |
	Miracle Service provides a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management information along with Dispatching, Inventory, Invoicing and Reporting. From our powerful inventory module through our integrated service management module to our invoicing module, Miracle Service tracks all of your costs and profits to ensure you are getting the most out of your business. Miracle Service ensures you can quickly assess the profitability of your maintenance contracts by site, by contract and by client. It provides reporting on inventory levels to ensure you have the products and material you need on-hand. Publisher: Nexent Innovations Inc.| Date: 06-12-2005 | Size: 61836 KB
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	GDS 2000 PRO | License: Shareware |
	GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.. Publisher: OroLogic Inc.| Date: 22-03-2002 | Size: 8346 KB
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	GDS 2000 PRO | License: Shareware |
	GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.. Publisher: OroLogic Inc.| Date: 22-03-2002 | Size: 8346 KB
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	Investment Analysis Software | License: Shareware |
	Easily analyze the performance of any investment by applying basic input variables to build an investment analysis. Analysis generates equivalent current year values allowing comparisons between different investments and identifies investment performance spikes or dips providing a tool to maximize overall return. You can also determine current and future net worth and income streams to make informed investment and retirement planning decisions.. Publisher: softSWOT| Date: 24-03-2003 | Size: 38 KB
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	Best Business Letters | License: Demo |
	Your business requires to look and sound professional in your business letters. We have over 3,000 professionally prepared business letters available on our site to assist you with your everyday business needs. 100% Satisfaction Guaranteed! Save time and money! Yours to keep forever! Quick software download! No Installation Required! Free Lifetime Software Updates!. Publisher: Best Business Letters Inc| Date: 23-12-2004 | Size: 886 KB
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	ServiceMill Control | License: Demo |
	An ActiveX control that lets you turn any application into a native Windows NT service.The control adds native Windows NT service support to your application by converting service manager calls to service events. Your application can still run properly under Windows 95 and 98.The control implements all the necessary methods to install, uninstall and control your services. It features event log support, easy testing and debugging.. Publisher: Active+ Software| Date: 13-06-2002 | Size: 117 KB
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	Visual Stats | License: Shareware |
	Implement data analysis and multivariate statistical analysis. 1. Probability analysis. 2. Compute descriptive statistics of selected data - compute probability density function values, cumulative density function values, quantile values, means and variances. 3. Frequency analysis. 4. Compare means- one sample t test, independent-samples t test and paired-samples t test. 5. Compare variances. 6. Variance analysis - one-way ANOVA and two-way ANOVA. 7. Univariate linear regression and multivariate linear regression. 8. Linear curve fitting and nonlinear curve fitting. 9. Excel-like data editor is easy to use. Publisher: GraphNow| Date: 01-12-2008 | Size: 2216 KB
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