Software Listing: Remote Support

Support thousands of end-users without having to leave your desk, using remote support software. DameWare Remote Support (DRS) lets you manage servers, notebooks and laptops remotely so you can quickly support end-users. DameWare Remote Support includes desktop remote control and the ability to complete Windows Administration tasks remotely right from the DameWare Remote Support Console! DameWare Remote Support Benefits - Support 1,000s of end-users users without having to leave your desk - Save time by remotely completing Windows administration tasks - Quickly troubleshoot problems using Remote Control - Priced per-admin instead of per-managed computer, making it easy to afford! DameWare Remote Support Key Features - Remotely reboot servers and notebooks - Start and stop Windows Services - Clear and view Windows Event Logs - Copy and...

  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64

Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. Plus, it runs as a smart client application on your desktop (no logging onto a website!), giving you the speed you need with the power of web services. Support unlimited customers per license. Try it for free for 30 days and stop paying exorbitant monthly fees!. Data Apples Home - Beyond Remote - Remote Control for Network Administration and Support. Home of Beyond Remote, a powerful remote control network management tool.

  • Platform: Win2000, WinOther

HelpBeam Quick Connect lets you instantly connect to and control a remote user's computer over the Internet, across firewalls and proxies. The Quick Connect sits in your taskbar. One click starts a remote support session. All the customer must do is visit the HelpBeam web site and download a small application. The support technician can then view, control and transfer files in real time on their machine. Here are some key features of HelpBeam: - Very Simple to Use - Remote Desktop View - Remote Keyboard and Mouse Control - No Installation Necessary for the Remote User - 128 Bit End to End SSL Encryption - Connect in Seconds - Firewall Friendly - Browser Based - Connect From Anywhere.

  • Publisher: HelpBeam
  • Date: 01-09-2012
  • Size: 142 KB
  • Platform: WinOther

The iTivity solution delivers secure remote access to host servers, workstations and desktop computers. Your remote access connections are protected by a TLS-SSL encrypted tunnel from your desktop to the destination system. Since both your desktop and the destination computer may be located across the Internet from the central iServer, remote access is truly global. iTivity uses standard enterprise authentication and authentication like active directory domains and PAM to verify access permission. iTivity provides PCI-DSS, HIPAA and SOX compliant remote desktop support. Each connection is automatically logged to the central iServer.

  • Platform: WinOther

At the present time, users of the office and home computer are turning to web based remote IT support services for repair and maintenance of the computer system. With the help of these effective and good quality services, users not any longer need to worry regarding dragging their computer down to the nearby repair shop, or paying costly call out charges to the technicians of mobile. The mobile technicians which effectively offer services of remote support system are specialists in their particular field and perfectly understand how to effectively solve the different type of problems efficiently and quickly.

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

Professional remote support solution.
No software installation required. Provide immediate support to customers and colleagues without pre-installing software.
Remote control, File transfer and Chat.
Access to unattended PCs.
Restart and automatically reconnect remote computers. Restart in safe mode included.
Generate reports about your support activity over a defined period of time. Learn how many sessions have you provided to a customer and precisely how much time have your technicians spent. Export all data to an Excel file for further analysis and as proof of your work.

  • Platform: Tablets, Win2000, Win7 x32, Win7 x64, Windows Server, Windows Vista, WinOther, WinVista, WinVista x64

DeskRoll is a solution for those who want a smooth and easy remote access and remote support experience: - Use your mobile devices, laptops, desktops. - Take control of remote computers, using keyboard (physical or virtual), mouse and key combinations. - Spend seconds adding new computers and sorting your contacts. - Generate connection reports for billing. DeskRoll only requires installation on the remote computer. Locally, you just open your online DeskRoll account - from a mobile device or a computer. You can use any operating system provided that you run a modern browser with HTML5 support.

  • Platform: Win7 x32, Win7 x64, Windows Server, Windows Vista, WinOther, WinVista, WinVista x64

Quinnect is a remote support solution for quick and secure access to remote computers over the Internet. You can use Quinnect both for ad hoc remote customer support and for administering remote workstations and servers on a 24/7 schedule.

Quinnect consists of the following modules: Viewer, Agent, Host (optional) and Quinnect Server (optional). The program allows firewalls and NAT services to be bypassed. The only thing you need to know to connect to the remote PC is its ID and access password.

Viewer
The Viewer is an application used by the helpdesk technician to conduct a remote support session.

  • Platform: Linux, Win2000, Win7 x32, Win7 x64, Windows Server, Windows Vista, WinOther, WinVista, WinVista x64

Netviewer Support is a professional remote support solution trusted by 16.000+ companies in 68 countries - now freely available for personal use. With Netviewer Support Free you can help solve the computer problems of your friends and family. All that is needed is an internet connection. You get fast and easy remote access to the other computer for a quick and easy assessment of the problem at hand. Once diagnosed you can take remote control and solve the problem immediately. Features like automated remote diagnosis and the ability to restart and automatically reconnect to the remote computer will help you keep your time investment to a minimum.

  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, Windows Vista, WinOther, WinVista, WinVista x64

PCHelpWare is a powerfull remote support software that allows you to control a distant PC connected to the internet PCHelpWare application was designed to be a free alternative to the various paying remote assistance services that can be found on the net.PCHelpWare is a powerfull remote support software that allows you to control (right from your own PC) a distant PC connected to the internet. It is the ideal solution to provide quick remote assistance and help your customers, collegues, friends and family members, even if they are on the other side of the world.PCHelpWare is customizable: you can create your own server package with your logo and -company- nameThe individual you want to remotely assist only has to download and execute your customized package.

  • Publisher: uvnc.com
  • Date: 15-6-2009
  • Size: 1576 KB
  • Platform: WinOther

There are lots of companies which offer the capabilities of remote desktop. Software of Remote support permits organizations to give mutual support to different type of operations all over the country, or also all over the world. These organizations recommend lots of different type of attractive features. As per on the requirements of your business, it is very important to inspect lots of options about software. An assessment of these program options can help you in making a decision which software of company will best meet with your requirements of offering secure capabilities of remote desktop.

  • Platform: WinOther

90 Day Free Demo (Limited Event: Get 1-year free account when you sign up before 12/31/2010) TouchMyPC provides you with live remote support abilities of accessing and controlling remote customers' computers. TouchMyPC has following features. Remote Desktop Sharing : Remotely view and control customers' desktops in real time. Share your desktop or invite others to share remote desktops. With authorization from the customer, take control of the mouse and keyboard on the remote computer to quickly resolve configuration issues or demonstrate solutions. Multi-Session : Create up to 10(3 for demo) remote support sessions to simultaneously support multiple clients at a time.

  • Publisher: TouchMyPC
  • Date: 15-09-2010
  • Size: 5692 KB
  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64

Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls. You can transfer files, and easily view and control the remote desktop. To start a session, ask your client to run Instant Housecall then click 'Start Session'. You'll be connected instantly, and you can provide assistance with no configuration and no fuss.

Instant Housecall includes powerful features like reboot and reconnect, drag-and-drop file transfer, chat, session history and notes, multi-monitor support, and Vista/Windows 7 UAC compatibility. This download lets you install the Free Edition for personal use which gives you unlimited connections to up to three clients, or start an unlimited 15-day trial of the Professional Edition.

  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, Windows Vista, WinOther, WinVista, WinVista x64

Built to decrease travel costs and increase support efficiency, NTRsupport Pro is a remote support solution for IT Professionals and SMBs: powerful, portable, and easy to use. Remote Control Take complete control of a customer's desktop to diagnose a problem, implement a fix or demonstrate a solution. Only an Internet connection is required Session Assignment and Scheduling Integrate your support operation into your overall agenda. The sessions you assign go directly into your NTRsupport Pro calendar and can be imported to your Outlook agenda in one click via iCal files. Portablilty NTRsupport Pro packs all you need for effective remote support into a small, self-contained widget.

  • Platform: WinOther

EveryWAN Remote Support Personal Edition allows you to view and control any Windows Mobile device using your personal computer's screen, mouse and keyboard. It is an ideal tool for presenting your mobile device screen to a large audience or make screen capture. Thanks to the task manager, system information and registry editor tools, troubleshooting has never been so easy. It also provides advanced collaboration features including a unique Voice over IP based voice communication system, real-time annotation by drawing directly on the device screen with the computer's mouse and a bi-directional file transfer between the Windows Mobile device and your PC local folders.

  • Platform: Pocket PC, Win2000, Windows CE, Windows Mobile, Windows Server, WinOther, WinVista

Go Mobile with Citrix GoToAssist for Android. Deliver remote technical support directly from your favorite Android device. Instantly connect to computers and solve clientsa* technical issues.

New to GoToAssist Remote Support? Download the free app from Google play and click on "Create Account" at the login screen to provide unlimited live support sessions for free!

Already have a GoToAssist Remote Support account? Log in with your existing credentials to access your account and connect to your unattended machines.

GoToAssist for Android gives you the freedom to deliver support from anywhere, at any time.

  • Platform: Android, WinMobile

New - Support for Windows Vista Beyond Remote is a powerful remote access and support tool for individuals, businesses, and service providers. New to Beyond Remote: - Entirely new user interface featuring 6 new themes - Embedded Multilingual Functionality - Automated translations of Beyond Remote in Spanish, German, Russian, French, Dutch, Italian, Portuguese and Traditional Chinese automatically display based on your computer's settings or manual selection. Host Discovery - The Console user is able to scan a range of IP addresses to find installed Beyond Remote Hosts. Beyond Remote can then automatically create connections under the folder of your choice.

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

SupportSmith v2 IT Support offers professional and company users the necessary resources to quickly establish secure connections between computers. No ports open are required neither on the Technician's side nor Customer's. Quickly and safely establish remote desktop connections with a suite of support tools to allow for the best interaction, such as remote control, desktop sharing, application sharing, online collaboration, chat, remote shell, file transfer and port forwarding. SupportSmith v2 IT Support uses SSH-2 (Secure Shell) protocol with Advanced Encryption Standard AES 128-bit and Active Directory authentication to manage accesses and permissions.

  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64

Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this powerful PC remote control software. NetSupport Manager provides speedy, secure remote PC access, dynamic inventory, automated scripting and scheduling, file transfer, remote deployment, system monitoring, help requests and much more. Use NetSupport Manager to manage help desk support, mobile computing, desktop management, software training and system automation. Installed on over 8 million desktops worldwide. Download a free, fully functional 30 day trial today. NetSupport Manager Remote Control Software: The award winning solution for PC Remote Control and Desktop Management.

  • Platform: Linux, Mac OS X, Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64

eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent support organizations, eBLVD offers advanced administration, reporting and integration features so help desks and contact centers can achieve increased customer satisfaction while streamlining operations. As a SaaS-based, hosted service, eBLVD is faster and more cost-effective to deploy and maintain than competing premise-based systems.

  • Publisher: eBLVD.com
  • Date: 13-12-2011
  • Size: 325 KB
  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64

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