Software Listing: Remote Helpdesk

	Instant Business Network | License: Shareware |
	Web Based Collaborative Intranet and Extranet Busineess Portal for Sharing Information and Files and Secure Communication. IBN includes a wide range of powerful project management collaborative tools: manage projects, upload files, follow the discussions, share a common calendar, and collaborate easier to ensure project success, MS Project Sync & MS Project Import/Export tools. IBN is also enabled with Issues Tracking and HelpDesk tools and Incorpoated Secure Instant Messenger, e-mail and IBN IM Notifications. Shorlist of IBN Project Management and HelpDesk Collaboration Portal: Creating and editing of projects Project team creating, adding lists of sponsors and stakeholders Creating tasks, to-dos , calendar entries, issues and other objects within projects Organizing structure of tasks Different ways of tasks structure display, including Gantt chart Finance management Project coordination Measurement of project realization effectiveness using base plans Extension of project information fields File library Discussions Uniting projects into project groups, creating relations between projects Saving templates of project task structure and team Reports and statistics Import/export of projects from/to MS Project Synchronization with MS Project Sharing calendar with other users Online conferences in IBN Client Quick file transfer to other users Sharing work on a document Public file library Different access to information blocks for system users Automatic notifications for project team about all the changes in the project Automatic reminders about forthcoming events for all interested users Creating lists with different data and sharing it with other users Instant messaging with other users Comments to tasks, to-dos, projects and etc. Publisher: Mediachase Ltd| Date: 15-04-2009 | Size: 35123 KB
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	AdminMagic - Remote Desktop Control Utility | License: Shareware |
	AdminMagic is a quick and easy remote desktop control utility, featuring virtually real-time screen updating thanks to its new and improved screen engine. Thanks to its remote deployment and remote authentication, you don't have to visit each computer even if it is outside your trusted domain security. To minimize configuration and installation effort, AdminMagic has a wizard to ensure proper deployment and configuration.. Publisher: Tools4ever| Date: 15-05-2004 | Size: 2647 KB
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	Connect and Shar | License: Shareware |
	A server and client application to connect, disconnect, monitor modem and Internet connection from any computer on LAN. Works with any type of Internet connection be it Dialup, USB modem DSL, Cable and satellite connections. Client software must be downloaded seperately that alerts users in the network in MSN-style pop-up animation, whenever Internet connection in the gateway is Online or Offline. Useful to anyone sharing one Internet connection. Publisher: PPP Infotech Ltd| Date: 01-05-2003 | Size: 261 KB
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	Go2PC Anywhere Free | License: Freeware |
	Go2PC Anywhere Free base on Windows Remote Assistance, allowing you access to authorized PC by Windows MSN Live, from anywhere. To connect a remote PC, it is not necessary to install Go2PC Anywhere on both client and remote computers. It supports UPnP to through the firewall, to access the authorized system, just like you are in front of it. Access your email, applications and files from anywhere, transfer that crucial business file, or simply just visit your family photos. For example, you will be able to diagnose and fix your grandma's computer problem, or have a look at her ingredients for her renowned pie recipes, no matter where you are. Publisher: Go2PCsoft.COM| Date: 26-05-2008 | Size: 839 KB
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	EasyRemoteSupport | License: Shareware |
	EasyRemoteSupport is a powerful remote support software which is extremely easy to operate. There are only three steps to do to activate the software: Register, Charge your Credit and Start! Pay once and use forever. Further advantages are: integrate your own logo, file transfer in both directions, no monthly costs, without installation, integrated user administration and simple accounting with point system! Test the software now with username demo and password demo for free!. Publisher: QOTEC - Koenig & Hauswirth OEG| Date: 19-12-2006 | Size: 3102 KB
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	AbByte RemoteRun | License: Shareware |
	With AbByte RemoteRun you can perform many system administration tasks. The program allows you execute commands on a remote computers. You can remotely run all types of executable files (.exe, .bat, .cmd) on a remote workstations. Also there are possibility to set command line parameters for remote process. Run processes interactively and hidden on a remote systems, login to the remote system on behalf of other user. RemoteRun allows simultaneously on all computers in LAN to add/delete/modify registry keys, create / delete users, change passwords, access rights, etc. A typical use AbByte RemoteRun - update Windows-systems in your network. Publisher: AbByte technologies| Date: 06-09-2009 | Size: 1134 KB
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	CSJami Minicom | License: Shareware |
	Easily take control of remote PCs with Minicom over LAN, dial-up or Internet connections. *Screen *Filemanager *Videorouter/Webcam *Audiorouter *Shutdown *Clipboard *Phone *Remote Modem *Scheduler *TimeCenter Password protected and optimised for easy use. TCP-IP and IPX enabled, 4,8, 16 bit color selection and multithreaded. Transit routing.. Publisher: CSJami| Date: 26-11-2004 | Size: 2675 KB
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	WinSoS Anti-Spyware | License: Shareware |
	WinSoS prevents and deletes the installation of spyware and adware ActiveX, browser hijackers, dialers, and other potentially harmful software with a real time protection. It also optimizes the performance of your computer and solves your computer problems by requesting the assistance of a technician either at remote distance or at even by visiting you on site. With just one click, WinSos also allows you to backup and restore your Outlook Express e-mail boxes, address books, outlook office 2000, 2002, 2003, XP and all other elements stored on your computer. This back up is encrypted and can be stored on a USB key, zip reader, cd, hard disk, or on a remote server. Publisher: Winsos ltd| Date: 01-01-2006 | Size: 4469 KB
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	NTRconnect | License: Freeware |
	Secure remote access to your PC or Mac from any computer at any time. NTRconnect Free offers easy access free of charge to all your applications, files, folders and email for up to two computers. NTRconnect Pro includes all the features of NTRconnect Free plus file transfer, advanced keycard security, Wake-on-LAN, invite a guest capability and keyboard, mouse and screen blocking. All NTRconnect products use 256bit AES end-to-end encryption to ensure the safety and privacy of your remote sessions. You can further enhance security by using key cards, authenticated user sessions and a wide range of features designed to guarantee corporate-level security. Publisher: NTRglobal| Date: 30-04-2007 | Size: 56 KB
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	Remote Password Stealer | License: Shareware |
	Remote Password Stealer is a special tool to track all the password-input events in the windows system. The main purpose is to:Find password that you have forgotten. Once you forget the password that you have inputted before, you can find a copy in Remote Password Stealer. Steal a password from a machine.. Publisher: findpassword.com| Date: 01-08-2003 | Size: 116 KB
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	Active Desktop | License: Shareware |
	Active Desktop allows you to see live screenshots of multi network computers and take a control of a remote computer by controlling it's mouse and keyboard, this is especially useful when you need to assist the person who uses the remote computer, and you can edit file, open file, download file and upload file remotely. Active Desktop also can send instant message and command (e.g. shut down, restart, run program, open website) to remote computer. Additionally Active Desktop can log alteration of hardware and software on all network computer automatically, you can easily manage your corporation's computer hardware capital and software capital. Publisher: Imonitor Soft| Date: 10-03-2008 | Size: 5857 KB
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	WinFastPowerOff | License: Freeware |
	WinFastPowerOff is an add-in for WinFast TV tuners to can shut down the computer by the remote control. With this program you don't need anymore to wake up from the bed to shut down your PC. After you pressed the Power button of the remote control, you have 10 second to cancel the command if you want.. Publisher: Zyl Soft| Date: 31-03-2005 | Size: 827 KB
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	PlanetRemote Plus | License: Shareware |
	PlanetRemote allows you to take control of your computer and access your files remotely as if you were actually sitting right in front of it! You can control your computer using a standard web browser from any computer connected to the Internet or your local network (LAN). PlanetRemote will automatically assign your computer a static Internet Name that tracks your computer's current IP address and allows you to connect to your computer from a remote location using an easy to remember name. You can also choose your own Internet Name or use your own domain name. PlanetRemote includes many advanced security features and will log all incoming remote control connection requests. Publisher: NewAce Corporation| Date: 13-12-2004 | Size: 10298 KB
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	InfraREDEye | License: Shareware |
	Is a useful software that lets you remotely control your computer.The main purpose of this program is to control the computer in the same manner as you do with the TV, VCR, HiFi and similar equipment with a simple infrared remote. Main features: • Key press simulation. • Mouse movement and click control. • Execution of external applications. • Send Windows type messages. • Volume control. • Computer shutdown. • Monitor power off Hardware requirements : AVerMedia TV Series Remote. If You don't have AVerMedia TV-card, possible use mouse as remote.. Publisher: NanoCode Software| Date: 06-12-2006 | Size: 404 KB
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	Sentry Remote | License: Shareware |
	Monitor and control any computer remotely with award winning Sentry Remote, the most advanced Parental Control program available! With Sentry Remote installed on your child's computer, you can see their computer screen and everything they do from any computer remotely. Sentry Remote monitors and logs your child's Instant Messaging and web surfing habits for your review. Sentry Remote automatically alerts you when inappropriate words, phrases, or slang is used by sending a message to you via email, or even your cell phone in real time! Additionally, you can lock down your child's computer remotely, even from your cell phone! Sentry Remote is available as a full featured trial for 30 days. Publisher: SearchHelp, Inc| Date: 22-08-2007 | Size: 29748 KB
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	EMCO Remote Desktop | License: Shareware |
	The EMCO Remote Desktop 1.0 is a network administration tool thatallows a machine to connect and interact with a host machine.Full control of the system is possible with common interactionssuch as sending keystrokes and mouse commands. This allows theclient machine complete control over the host machine.For NT/W2K/XP systems it will automatically install the client remotely.But Win9x systems need to execute a installation package.. Publisher: EMCO| Date: 01-07-2002 | Size: 3600 KB
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	Win-Spy Software 8.0 | License: Shareware |
	Win-Spy is a complete monitoring system that captures anything the user sees or types on the keyboard. Win-Spy operates in stealth mode. A special hot key and login is necessary to invoke the program. Users are unable to terminate or uninstall the program. Win-Spy comes with a screen-capture utility with idle detect, a key recorder, an auto e-mailer, a keyword alerter by e-mail, a folder hider, monitoring across networks, a clear tracks utility (Windows/Internet), an archive utility, a Remote installer, Remote PC Monitor, PC tracking, a Webcam via Internet, secure file deletion, and seek and eliminate anti-spyware. Publisher: BC COMPUTING| Date: 25-07-2004 | Size: 1855 KB
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	Polar Help Desk | License: Shareware |
	Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives. Publisher: Polar| Date: 20-09-2006 | Size: 9444 KB
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	RemShutdown | License: Freeware |
	RemShutdown allows remotely shutdown or restart network computers. You can specify a delay during which a message you specify can be displayed and applications running on the remote computer at the time of shutdown can be allowed to close. In addition, RemShutdown offers the user the option to cancel the shutdown. The tool is designed with a user-friendly interface and is easy to use.. Publisher: Nsasoft LLC.| Date: 15-06-2009 | Size: 1122 KB
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	TSW SiteSync | License: Shareware |
	With TSW SiteSync, you can keep a local and a remote version of your websites in sync. When you use SiteSync, you are always in control. Define your website once, and tell SiteSync if your content should be synchronized both ways, or only one way (download or upload). By defining exclusion rules, with both wildcard and regular expression support for folders and files, and by going through a 2-step procedure when synchronizing, you always know which files are transferred, leaving very little room for mistakes. TSW SiteSync even comes with a built-in FTP client with all the most common features, allowing you to do manual uploads and downloads as well as maintaining your remote version of the site. Publisher: TSW| Date: 15-08-2007 | Size: 2287 KB
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	Remote Network Watcher | License: Shareware |
	Remote Network Watcher is a new sophisticated software designed by Softinventive Lab. This tool is "must-have" or any diligent System Administrator who provides flawless performance to his network. Should any of the network computers, servers or system utilities fail to perform, Remote Network Watcher will immediately alert you about such failures and errors. It will also automatically produce the necessary actions to improve the irregularity or error to restore perfect network performance. Don't worry about troubles with computer or utility work, now you have an opportunity to provide continuous lawless performance of your network. Publisher: AdminPCtools: network software| Date: 15-06-2009 | Size: 12758 KB
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	Laplink Everywhere | License: Freeware |
	Total freedom from your office or home PCs while staying connected, anytime and anywhere. That’s Laplink Everywhere. Enjoy fast, simple, and secure remote access to all your PCs from anywhere, using any web browser on any device including PCs, mobile phones, Macs or even a Nintendo Wii! If you can access the Internet, you can get access to your PCs using Laplink Everywhere. 3 Options for Remote Access: 1. Laplink Toolbar Install the free Laplink Toolbar for Internet Explorer and experience the first remote access technology to offer you one-click access to your PC. Search your PC, send and transfer files remotely, launch full remote control, access Outlook, and more - fast, easy, with just one click! 2. Publisher: Laplink Software| Date: 20-01-2009 | Size: 12068 KB
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	uICE | License: Shareware |
	uICE enables complete control of your Windows system with handheld infrared/RF remote controls, standard or multimedia keyboards. Ever missed a remote control to watch DVD or listen to Winamp music from the sofa? Looking for an easy way to slide through your Powerpoint presentations from the distance? uICE is what you need.. Publisher: MediaTexX| Date: 08-02-2003 | Size: 3861 KB
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	NETObserve | License: Shareware |
	NETObserve is a sleek, powerful remote administration and monitoring solution for home and business environments. NETObserve allows you to remotely connect to a PC (inside or outside a network) and moderate, administrate, and monitor the machine's activity. NETObserve's remote administration features include file system browsing, file transferring, registry key editing, startup process moderating, favorite place viewing, open port and connection records, real-time access and moderating of windows, processes, desktop, and more! NETObserve also offers a plethora of remote real-time monitoring features, such as recording chats and instant messages, websites, keystrokes, printed documents, documents viewed and accessed, screen shots, webcam activity, and more!. Publisher: ExploreAnywhere Software, LLC| Date: 17-03-2005 | Size: 1127 KB
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	RDPortEdit | License: Freeware |
	This small utility simplifies changing the Listening TCP port for Microsofts Remote Desktop feature. Useful if access to port 3389 is blacked or to use SSH (Secure Shell) to secure your Remote Desktop sessions.. Publisher: SkidVis.com| Date: 25-04-2004 | Size: 7 KB
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	Screen2Video Screen Record Cap ActiveX | License: Shareware |
	It gives developer create Live presentations, Helpdesk support, On-demand software training more easy. Record screen activity, mouse movement to avi (uncompressed)/(compressed using any available codec) , or wmv files.. User define playback frame rate to speed up or slow down playback. Capture screen from specific window handle. Video /Audio Compressors(DIVX, WMV9) Setting before save to avi file. WMV Profile setting. Capture Audio from microphone and save to video file. No need Window Media Encoder 9. Include Delphi, VB ,VC++, VFP Sample source code. Compatible with any programming language that supports ActiveX (Visual C++ , Visual Basic , Visual Foxpro, Delphi, . Publisher: Viscom Software| Date: 14-08-2008 | Size: 49 KB
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	PlanetRemote Standard | License: Shareware |
	PlanetRemote is a complete software package that allows you to take control of your computer and access your files remotely as if you were actually sitting right in front of it! You can control your computer from any computer connected to the Internet or your local network (LAN) using a standard web browser or using the included PlanetRemote Viewer. You can access your files using your web browser using the familiar Explorer-style navigation interface. Easily upload and download files or switch the displayed file listings to List, Icons, Details, and Filmstrip. PlanetRemote includes many advanced security features and will log all incoming remote control connection requests. Publisher: NewAce Corporation| Date: 13-12-2004 | Size: 7213 KB
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	UserMonitor for Classroom or Computer Lab | License: Shareware |
	Ideal for teachers, instructors, or administrators. Monitoring: UserMonitor shows you what other network computer users see on their display screen. All programs being used are also listed (with path detail) in real time. A history and warning function is included. Demonstrating: UserMonitor is brilliant for the lesson as well as trainings at the computer! Educationalists can with this software transfer their display screen to all pupil computers screens to demonstrate something. Helping: You can write messages or close unauthorized programs to any computers in the network.. Publisher: A. & M. Neuber Software| Date: 14-10-2004 | Size: 1881 KB
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	IT Manager Helpdesk | License: Shareware |
	The IT Managerâ„¢ was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member, a location, or a vendor. The tool was intended to track information relevant to everyday operations of IT departments in a way that nothing else ever has before. There is the ability to enter hardware and relevant component, application, and backup information, staff information with respective skills, responsibilities, and schedules, vendor and location information, and a comprehensive method for defining tasks and assigning responsibilities for those tasks. Publisher: CBR Software| Date: 27-07-2004 | Size: 43 KB
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	DataTrack System | License: Shareware |
	The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. Publisher: Magnoware Systems| Date: 23-10-2006 | Size: 13024 KB
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