Software Listing: Remote Helpdesk

	Netretina EVO | License: Shareware |
	Instantly take remote control of computers over the Internet with Netretina Software, even through firewalls, where you can choose between on-demand and permanent remote connection modes. No installation or configuration is required, just use it fast and secure. Features : These are some of the features which are integrated in this software solution: Permanent or on-demand remote computer control without any prior installation or configuration Chat with instant messenger system within your enterprise File transfer (upload & download) Remote computers inventory (export feature also integrated) Netretina operator control module can be run from anywhere over the Internet or LAN Option to integrate a help button into your own web site. Publisher: Netretina EVO| Date: 01-09-2008 | Size: 8602 KB
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	BeAnywhere Support Express | License: Demo |
	Professional remote support solution. Unlimited support sessions. There is no limit to how many customers you provide support service or to how many support sessions you establish. Remote control, File transfer and Chat. No software installation required. Provide immediate support to customers and colleagues without pre-installing software. Generate reports about your support activity over a defined period of time. Learn how many sessions have you provided to a customer and precisely how much time have your technicians spent. Export all data to an Excel file for further analysis and as proof of your work. Publisher: Multiplicar Negocios| Date: 15-06-2009 | Size: 2857 KB
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	Network Inventory Manager | License: Shareware |
	Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership.. Publisher: Microforge.net Limited| Date: 15-03-2003 | Size: 151 KB
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	JiJi Self Service Password Reset | License: Freeware |
	Gartner states that 30% of helpdesk queries are related to password resets management and account lockout. With JiJi Self Service Password Reset(JSSPR), end-users now have the ability to securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. JSSPR lowers end-user downtime, end-users no longer have to wait for a member of the helpdesk staff to reset their forgotten password or lost password. It raises helpdesk efficiency, the staff now has more time to focus on other issues rather than tying up valuable resources on the time consuming task and mundane of resetting passwords. Publisher: JiJiTechnologies| Date: 30-07-2008 | Size: 7485 KB
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	ManageEngine FacilitiesDesk | License: Freeware |
	ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset management capabilities. The facilities management software offers you an integrated package for managing your facilities, from maintenance to space, property and move management to resources tracking to purchasing and contract management and reports generation, all at an affordable price point. This facility management tool offers seamless maintenance HelpDesk support, real-time data sharing of all the maintenance and facilities activities and reduction in facilities cost run.. Publisher: AdventNet, Inc.| Date: 25-12-2007 | Size: 44032 KB
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	ProgDVB Remote | License: Shareware |
	ProgDVB Remote allow control your ProgDVB from your PocketPC. ProgDVB Remote consist of two parts: - ProgDVB pluging - server - ProgDVB Remote for PocketPC - client ProgDVB pluging is pluging, witch load with ProgDVB Software. It receive command from ProgDVB Remote for PocketPC via network (TCP/IP) and process this commands. Also, ProgDVB pluging allow add and manager favourite channels' list. This favourites transfer to ProgDVB Remote for PocketPC software when it connect to pluging. ProgDVB Remote for PocketPC is software for PocketPC. It send user's commands to ProgDVB Remote pluging via network (TCP/IP) ProgDVB Remote use to communicate network (TCP/IP protocol). Publisher: Fairdell Software| Date: 26-08-2005 | Size: 1569 KB
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	Web Based IBN HelpDesk | License: Shareware |
	Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center providing. With Instant Business Network you get a unique program that enables both efficient collaboration and incident management within a single integrated environment. IT departments, product departments, services departments or any organization with more than a couple of workers that routinely faces customers’ requests would benefit from IBN Help Desk as it can manage all work from a single unified software application. Publisher: Mediachase Russia| Date: 18-08-2009 | Size: 31980 KB
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	TaskPool | License: Shareware |
	TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a helpdesk for your customers * Outsourcing request: use TaskPool to communicate with your outsourcing partner * Task: create a to do list from your meetings * Bugs: track bugs and fix them * Job Applicants inquiry: communicate with job applicants and have a record of interviews * Reclaim: manage reclamations and communicate with customers, print service reports * Visitor: use Taskpool for evidence of incoming and leaving visitors in your company * Document: use TaskPool for evidence of different Versions of documents including comments You can set up TaskPool in a few minutes and configure it step by step. Publisher: DEK Software International| Date: 20-03-2009 | Size: 42922 KB
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	AAA PC Remote Control Software | License: Shareware |
	PC Remote Control Software connects you to a remote computer that you control via mouse and keyboard as if you were sitting in front of it. Do whatever you like on the computer you've accessed. It is a super powerful remote control software and very easy to use. It displays a remote computer's screen on your own PC IN REAL TIME and allows you to administrate the remote computer with your mouse and keyboard.. Publisher: www.remote-control-software.com| Date: 10-06-2002 | Size: 1 KB
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	EMCO Remote Shutdown | License: Freeware |
	EMCO Remote Shutdown is a Freeware utility to Shutdown/Reboot one or many machines.Enumeration of machines with a click of a buttonMachines can be added manually or via IP-RangeSelected machines are dragged/dropped to the Machine Queue.Execution can be aborted within the waiting time limit on the remote machine.Force closing of all applications at the remote end.NT environment NT4, Win2000, WinXP.. Publisher: EMCO| Date: 25-01-2002 | Size: 1340 KB
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	Remote task manager | License: Shareware |
	Remote task manager needs no installation, just unzip it to some folder and start it. With this program you can kill remote process, shutdown remote computer, change remote computers domain, view system information of remote computer, send message (works if you have messenger service started),view event log of remote computer, start or stop services on remote computer. It requires no installation on remote machine!. Publisher: Dama| Date: 14-12-2005 | Size: 932 KB
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	Network Auditor | License: Shareware |
	Network Auditor gives you the power to determine exactly what hardware and software is installed on your network, from your desk. No client software, no footprint on the remote machine, no hassel! As well, Network Auditor will let you know when changes occur on your network, so you'll know when new software is installed or when a piece of hardware stops functioning or goes missing.. Publisher: Microforge.net Limited| Date: 15-03-2003 | Size: 149 KB
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	Network Auditor | License: Shareware |
	Network Auditor gives you the power to determine exactly what hardware and software is installed on your network, from your desk. No client software, no footprint on the remote machine, no hassel! As well, Network Auditor will let you know when changes occur on your network, so you'll know when new software is installed or when a piece of hardware stops functioning or goes missing.. Publisher: Microforge.net Limited| Date: 15-03-2003 | Size: 149 KB
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	AdminToys Suite | License: Shareware |
	AdminToys Suite is a collection of administration utilities for remote management of Windows Servers and Workstations. AdminToys Suite comes with 18 network tools that help you to save time on everyday administrative tasks: Remote Performance Expert, Remote Process Manager, Remote System Manager, Data Storage Information, Remote Disk Quota Manager, Remote Registry Manager, Remote Daemon Manager, Remote Event Log Manager, Remote IP Configuration, Remote Console, Batch Clock Synchronization, Batch Remote Power Off, Batch Wake-on-LAN, Batch Remote Restart, Batch Remote Log Off, Batch Command Execution, Batch Service Control. Publisher: Lovelysoft| Date: 30-04-2009 | Size: 12102 KB
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	Network LookOut Administrator | License: Shareware |
	The Network LookOut Administrator allows you to see live screens of remote computers. This way, you can always watch what users are doing on the remote computer. Additionally, you have the ability to take control of a remote computer by controlling the mouse and keyboard; this is especially useful when you need to assist the person who uses the remote computer. If you are an administrator, you can easily administer remote computers from your computer. What is it useful for? For monitoring your children’s activities on a remote computer. For monitoring students in the classroom to achieve better discipline or, just to assist them (by using the remote control feature) when they are in trouble. Publisher: EduIQ.com| Date: 20-10-2004 | Size: 3211 KB
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	RemotePass Access | License: Shareware |
	RemotePass Access enables you to remotely support any user that is internet enabled and to closely administer key systems without any configuration to the local and remote network or firewall. You can instantly remote control any internet enabled computer or server and begin troubleshooting your remote user's problems as soon as they occur by bringing the user's desktop to you ... from anywhere! RemotePass Access works anywhere, anyplace, anytime! Whether you are at the office or at home, RemotePass will allways work as long as you are connected to the internet. The remote pc may be a total stranger at the other side of the world behind a corporate firewall, Proxy server or any other kind of security system. Publisher: RemotePass Technologies| Date: 19-02-2006 | Size: 1039 KB
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	Remote Installer | License: Demo |
	Remote Installer is a program that silently installs and uninstalls software on remote computers at the click of a button. Install and uninstall software on remote computers without having to wait. Why should you choose Remote Installer? No software needs to be installed on the remote computers before you can start installing. Install and uninstall software quickly. Simple 4 stage process.. Publisher: Compulsion Software| Date: 21-04-2004 | Size: 4425 KB
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	RemotePass Access HyperSecure | License: Shareware |
	RemotePass Access enables you to remotely support any user that is internet enabled and to closely administer key systems without any configuration to the local and remote network or firewall. You can instantly remote control any internet enabled computer or server and begin troubleshooting your remote user's problems as soon as they occur by bringing the user's desktop to you ... from anywhere! RemotePass Access works anywhere, anyplace, anytime! Whether you are at the office or at home, RemotePass will allways work as long as you are connected to the internet. The remote pc may be a total stranger at the other side of the world behind a corporate firewall, Proxy server or any other kind of security system. Publisher: RemotePass Technologies| Date: 19-02-2006 | Size: 1457 KB
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	Disk Performance Analyzer for Networks. | License: Freeware |
	The Disk Performance Analyzer for Networks is a stand-alone utility that detects and reports fragmentation-related performance loss on networked systems. The Performance Analyzer provided never before available single-point analysis of systems requiring defragmentation attention to achieve optimal performance. With Disk Performance Analyzer for Networks you can zero in on the machines that need attention and handle them before they turn into a helpdesk problem. After installing and launching the utility, you are presented with a list of computers on your domain(s) available for analysis. Once you have selected target computers, a small agent is temporarily copied to these computers to begin an analysis. Publisher: Executive Software| Date: 25-08-2004 | Size: 5119 KB
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	Responsive Knowledgebase | License: Demo |
	Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.. Publisher: Responsive Software| Date: 17-07-2002 | Size: 437 KB
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	PlanetRemote | License: Shareware |
	PlanetRemote is a complete software package that allows you to take control of your PC remotely as if you were sitting right in front of it! You can control your PC using a web browser from anywhere on the Internet, even if with a dynamic IP addressSecurity is provided by assigning a special access password to your computer, which is needed each time you want to control your computer remotely.. Publisher: NewAce Corporation| Date: 25-10-2002 | Size: 1459 KB
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	SupportSmith | License: Shareware |
	SupportSmith is an integrated platform that provides Remote Assistance and Remote Access to another desktop, establishing secure SSH/2 AES 256-bit encrypted connections between computers, through NATs, firewalls and proxies. SupportSmith offers a suite of support tools to allow for the best interaction with the client and internal users, such as chat, file transfer and remote control. SupportSmith also complements the functionality of the most popular remote control and access solutions, such as MS Remote Desktop and VNC (RealVNC, UltraVNC, TightVNC), allowing them to quickly and safely establish a connection between computers. Publisher: Cybele Software Inc.| Date: 19-10-2007 | Size: 5859 KB
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	Net Monitor for Employees | License: Shareware |
	The Net Monitor for Employees allows you to see live screens of remote computers. This way, you can always watch what users are doing on the remote computers, what is especially useful when you need to assist the person who uses the remote computer. What is it useful for? - For lowering your business costs by monitoring what your employees are doing on their computers and helping them when they call you. - For monitoring students in the classroom to achieve better discipline or, just to assist them when they are in trouble. - For monitoring your children activities on a remote computer. Publisher: EduIQ.com| Date: 15-01-2005 | Size: 3317 KB
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	RemoteDeviceExplorer | License: Freeware |
	Remote Device Explorer displays device information installed on remote network computer and enumerates the members of the specified device information set. You must have administrative privileges on the remote network computer. All the mentioned features are provided with a user friendly graphical interface.. Publisher: Nsasoft LLC.| Date: 01-02-2006 | Size: 432 KB
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	Remote Pc Administrator 2005 | License: Shareware |
	Remote Pc Administrator 2005 (PcAdmin 2005) is a Remote control software. Thanks to PcAdmin 2005 you take the control of your computer from a remote location as if you were sitting in front of it . you see the screen , take the control of the mouse , keyboard , tranfer files between computers , you can monitor every activity on the computer including internet activities , programs activities , keystokes .... Publisher: DEOUX Nicolas| Date: 06-01-2005 | Size: 5302 KB
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	A+ GuardPrivacy Remote Controller | License: Shareware |
	Control any computer on remote location by IP/ name. Features included for remote control are : Reboot , Shutdown , Logoff current user , Stop, start, disable and enable services , Show service dependencies. List , Kill Execute processes Show drive Drive free space Partition Logical memory CPU and OS info List, create and delete shares. List printers. Publisher: GuardPrivacy.com| Date: 9-12-2002 | Size: 481 KB
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	ENT Server (Desktop Edition) | License: Shareware |
	Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users. Built using industrial strength MS SQL Server 2000 databases, Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization. ENT Server was written, from the ground up, using distributed technologies and each of the modules in ENT is designed to be accessible both in an Intranet LAN environment and over slower Wide Area Network (WAN) or Internet connections. Publisher: Microforge.net Limited| Date: 29-01-2005 | Size: 59994 KB
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	Remote Administration Tool | License: Freeware |
	Remote Administration Tool is a small free remote control software package derived from the popular TightVNC software. With "Remote Administration Tool", you can see the desktop of a remote machine and control it with your local mouse and keyboard, just like you would do it sitting in the front of that computer. Small, easy, no installation required.. Publisher: YASC LTD| Date: 12-08-2006 | Size: 763 KB
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	GoToMyWebServer | License: Freeware |
	Remote Control your PC from Anywhere Military-Grade Encryption GoToMyWebServer is a free and complementary BarracudaDrive product. With GoToMyWebServer you can easily and securely remote control your office or home PC from anywhere. GoToMyWebServer allows you to display a screen of another computer and to use your keyboard and mouse to control the other computer remotely. Security is our priority. All communications are encrypted using the industry standard's strongest 256 bits AES encryption with a 1024 bit key. GoToMyWebServer includes hacker prevention logic and automatically bans anyone trying to hack into your computer. Publisher: Real Time Logic| Date: 11-08-2007 | Size: 918 KB
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	Advanced Net Monitor for Classroom Professional | License: Shareware |
	Net Monitor for Classroom is a program that allows a 'view' of a computer monitor of a remote computer, which is connected to the network. To be able to view a computer monitor of the remote computer, the program Net Objective, which you receive with the program Net Monitor for Classroom, must be installed and running on this particular remote computer. The program can be used on networks that use the TCP/IP network protocol. Immediately after the program Net Monitor for Classroom is started, it checks if the program Net Objective connected to a teacher's computer, is running on any of the remote computers. Publisher: EduIQ.com| Date: 10-03-2005 | Size: 1535 KB
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