Software Listing: Problem Resolution

Develop an application for distributed problem resolution, incorporating several existing technologies. Minimum platform is to use low end x86 / PII or hand held devices, possibly operating with a NetBSD port. Facility to analyse faults in the field (re
Distributed Problem Evaluation Solution License - GNU General Public License (GPL).

  • Platform: WinOther

Network Incident Tracker is a support tool for Network Engineers. It is comprised of incident tracking along with common troubleshooting tools. It is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases. The network support tools include Ping, Traceroute, PuTTY, NSLookup, Wireshark, NetStat, PathPing and Skype. In addition there is a Subnet Calculator, Internet Throughput Test and TCP/UDP port reference. The Cisco specific tools include IOS download, TAC Service Requestor and End of Sale (EoS) reference.

  • Platform: Win2000, WinXP, Win7 x32, Win7 x64, Windows 8, Windows 10, WinServer, WinOther, WinVista, WinVista x64

New enterprise capabilities in Heroix Longitude help companies improve IT resource monitoring and speed IT problem resolution. Grouping: Longitude users can assign IT resources to customized groups for effective organization and easy monitoring. Individual IT resources can be placed in multiple groups based on business service (e.g. payroll, production, database), infrastructure (e.g. physical, virtual, cloud), geographic location, or any other criteria needed to model resources in the IT environment. These groupings allow Longitude users to readily visualize in real-time how availability or performance problems within an IT resource affect business services or IT resources in other groups.

  • Publisher: Heroix
  • Date: 19-04-2016
  • Size: 433516 KB
  • Platform: Win2000, WinXP, Win7 x32, Win7 x64, Windows 8, Windows 10, WinServer, WinOther, WinVista, WinVista x64

KeepITsafe is Ireland's leading backup provider, removing all trouble and risk associated with manual backup.Fully automated backup - Backups occur automatically over the Internet or via private network connection. No manual staff intervention is required.

Key Advantages

* Disaster recovery offered by offsite storage. No more waiting for staff to Recover Lost Data
* No capital outlay for purchasing new Equipment
* Completely automated
* Running costs are fixed and completely transparent.
* Fully managed service, with proactive problem resolution. No more checking backup reports to see if the backup worked we will contact you if there is a problem.

  • Platform: Win2000, WinOther

Developing and deploying high-quality, well performing, compliant Web services is no easy task. The inherent complexities in a service lifecycle that involves frequent updates and shorter QA cycles, together with the challenges of working with distributed services that have interdependencies, can make development a long and arduous process.

Progress Actional Diagnostics helps overcome those challenges by reducing the complexity of developing, testing and validating XML-based services, and by making unit testing and compliance checking accessible earlier in the lifecycle and easier to accomplish.

  • Platform: WinOther

Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators..

  • Platform: WinOther

Multi-Mail Notifier notifies of new e-mail arriving at multiple e-mail accounts. Supported e-mail types: POP3, Gmail, Yahoo!, Hotmail. Real pane of having multiple mailboxes is the need for their contant checking. Don't you just hate to do this many times per day: open web browser or your mail program, remind and enter passwords, wait for slow loading. Guess how much time do you lose? And still there's a big chance of missing important e-mail, right? Your problem resolution - Multi-Mail Notifier - professional e-mail notification software which runs in your computers's tray and does all tedious work for you - you only receive visual and sound notifications once new e-mails arrive to one or more mailboxes.

  • Platform: Win2000, Windows Server, WinOther

Mail Notifier Platinum notifies of new e-mail arriving at multiple e-mail accounts. Supported e-mail types: POP3, Gmail, Yahoo!, Hotmail. Real pane of having multiple mailboxes is the need for their contant checking. Don't you just hate to do this many times per day: open web browser or your mail program, remind and enter passwords, wait for slow loading. Guess how much time do you lose? And still there's a big chance of missing important e-mail, right? Your problem resolution - Mail Notifier Platinum - professional e-mail notification software which runs in your computers's tray and does all tedious work for you - you only receive visual and sound notifications once new e-mails arrive to one or more mailboxes.

  • Platform: Win2000, Windows Server, WinOther

Multi-Mail Notifier notifies of new e-mail arriving at multiple e-mail accounts. Supported e-mail types: POP3, Gmail, Yahoo!, Hotmail. Real pane of having multiple mailboxes is the need for their contant checking. Don't you just hate to do this many times per day: open web browser or your mail program, remind and enter passwords, wait for slow loading. Guess how much time do you lose? And still there's a big chance of missing important e-mail, right? Your problem resolution - Multi-Mail Notifier - professional e-mail notification software which runs in your computers's tray and does all tedious work for you - you only receive visual and sound notifications once new e-mails arrive to one or more mailboxes.

  • Platform: Win2000, Windows Server, WinOther

Yahoo Mail Notifier notifies of new e-mail arriving at multiple e-mail accounts. Supported e-mail types: POP3, Gmail, Yahoo!, Hotmail. Real pane of having multiple mailboxes is the need for their contant checking. Don't you just hate to do this many times per day: open web browser or your mail program, remind and enter passwords, wait for slow loading. Guess how much time do you lose? And still there's a big chance of missing important e-mail, right? Your problem resolution - Yahoo Mail Notifier - professional e-mail notification software which runs in your computers's tray and does all tedious work for you - you only receive visual and sound notifications once new e-mails arrive to one or more mailboxes.

  • Platform: Win2000, Windows Server, WinOther

Hotmail Mail Notifier notifies of new e-mail arriving at multiple e-mail accounts. Supported e-mail types: POP3, Gmail, Yahoo!, Hotmail. Real pane of having multiple mailboxes is the need for their contant checking. Don't you just hate to do this many times per day: open web browser or your mail program, remind and enter passwords, wait for slow loading. Guess how much time do you lose? And still there's a big chance of missing important e-mail, right? Your problem resolution - Hotmail Mail Notifier - professional e-mail notification software which runs in your computers's tray and does all tedious work for you - you only receive visual and sound notifications once new e-mails arrive to one or more mailboxes.

  • Platform: Win2000, Windows Server, WinOther

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests.

  • Platform: Linux, Win2000, Windows Server, WinOther

HelpMaster PRO is a powerful and feature rich helpdesk and call center system The HelpMaster PRO Enterprise Edition is a help desk, CRM, and call center software system. Windows 9X, NT, ME, 2000, & XP compatible. MS SQL compatible. It features a full client-server SQL Server database as it's core and offers a complete list of enterprise features. Key Features include: Complete Call Tracking; Fast Problem Resolution; Web Access for Client and Staff; Automatic Call Escalation; Very Customizable; Flexible Contact Management; Asset Management; Change Management; Comprehensive E-mail/pager/SMS support; Profile based Security; Over 80 Management Reports and much more.

  • Platform: WinOther

Multi-Mail Notifier Professional Edition - Receive notifications when a new mail arrives Got multiple e-mail accounts? Right: work, business, spouse, dating, friends, and more. All they require separate e-mail addresses, for better level of privacy and security. Real pane of having multiple mailboxes is the need for their constant checking. Don't you just hate to do this many times per day: open web browser or your mail program, remind and enter passwords, wait for slow loading? Guess how much time do you lose? And still there's a big chance of missing important e-mail, right? Your problem resolution - Multi-Mail Notifier - professional e-mail notification software which will run in your computer's tray and does all tedious work for you - you only receive visual and sound notifications once new e-mails arrive to one or more mailboxes.

  • Platform: WinOther

Notifies of new e-mail on multiple mailboxes: POP3, Gmail, Hotmail, Yahoo! Mail. Multi-Mail Notifier will alert of new e-mail arriving at multiple e-mail accounts.Got multiple e-mail accounts? Right: work, business, spouse, dating, friends, and more. All they require separate e-mail addresses, for better level of privacy and security. Real pane of having multiple mailboxes is the need for their constant checking. Don't you just hate to do this many times per day: open web browser or your mail program, remind and enter passwords, wait for slow loading? Guess how much time do you lose? And still there's a big chance of missing important e-mail, right? Your problem resolution - Multi-Mail Notifier - professional e-mail notification software which runs in your computer's tray and does all tedious work for you - you only receive visual and...

  • Platform: WinOther

MyVoIPSpeed Server very accurately measures the quality and performance of Internet connections for Voice over IP (VoIP) usage MyVoIPSpeed Server very accurately measures the quality and performance of Internet connections for Voice over IP (VoIP) usage by simulating real VoIP sessions between your server and customers.When your customers and end-users are unable to make VoIP calls due to poor connection quality, it translates to costly support services, lower productivity and lost business opportunities.MyVoIPSpeed Server will enable you to provide quick and accurate testing of simulated VoIP connections to your server, providing reports for jitter, bandwidth consistency and packet loss -- key factors that affect VoIP quality.

  • Platform: Win2000, WinOther, WinServer

SPACEWatch Pro is the most powerful way to take control of your space - whether you want to find out why your PC disk is full, or work with co-workers to address your enterprise space management requirements. SPACEWatch comes in three editions. Which one is right for you? For single PCs we recommend Standard Edition. For simple server requirements we recommend Network Edition. For more complex servers requirements, multiple sites, or where more than one user will work on your space data, we recommend Enterprise Edition. See the table below for a summary of key differences. If you have any questions please contact us at sales@sharpeware.

  • Platform: Win2000, WinServer

TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords, viewing reports based on ticket criteria etc.

Download TicketAxis and follow the instructions given in the 'readme.txt' file for installing the application on your machine. However after downloading the application, you need to download a license file for the same.

  • Publisher: SupportAxis
  • Date: 02-02-2011
  • Size: 2304 KB
  • Platform: Win2000, Windows Server

Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required.

  • Platform: Win2000, WinOther

IssueTrak is a leading provider of 100% web-based Help Desk, Support Desk, Asset Management, and Issue Tracking Solutions. Our customers in 13 countries around world include Exxon, EDS, Sprint, Time Warner, Verizon, Knight-Ridder, Ralph Lauren, AC Nielsen and hundreds more across 21 major industry groups. The IssueTrak solutions provide a complete problem resolution engine, including a two-level knowledge base, Active Directory/LDAP support, incoming e-mail support and a complete Asset Management solution. Based on Microsoft SQL Server Data Base technology, the IssueTrak solutions are designed from the ground up to be extremely easy to use, installs in less then one day, provides 100% remote web access We provide the best technical support and customer care in the industry and continue to have nearly 100% customer satisfaction.

  • Platform: PHP, Scripts

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