Software Listing: Online Support Software

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim of saving businesses time and money, is such software actually worth it? Cold cash-on-cash return on investments often are 1,000% in Year 1 ? you can easily calculate ROI.

  • Platform: Win2000, WinOther

Ahsay Online Backup Software is a commercial solution for ISPs and online backup service providers. Besides its robust backup features and multi-platform support, AhsayOBS is the only fully brandable solution on the market. It also supports brick-level Exchange backup (including Outlook mails, contacts, calendar, etc) and have specialized agents to back up databases such as Oracle, MS SQL Server, MS Exchange, and MORE..

  • Platform: Java, Linux, Mac OS X, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Netware, Unix, Win2000, Windows Server, Windows Vista, WinOther

Omnistar Live is a live customer support software system that allows you to chat with site visitors, log support issues in a help desk and create a knowledgebase of information. Omnistar Live is also a dynamic call tracking software solution that can be used to manage support and sales issues reported in any help desk call center..

  • Platform: PHP, Scripts

Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments (except webcams and headsets). It is completely web-based. The software lets you talk live in voice, video, and chat of course with your customers and web site visitors from anywhere in the world so you can build a personal relationship with them with no phone costs.

  • Platform: Linux, Linux Open Source, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Win2000, WinOther, WinVista

Omnistar Live is a live chat support software system that allows you to chat with site visitors, log support issues in a help desk and create a knowledgbase of information. Omnistar Live is also a dynamic call tracking software solution that can be used the manage support and sales issues reported in any help desk call center..

  • Platform: Misc Scripts

Omnistar Live is a dynamic help desk support software system that allows you to log issues in a web based ticket system chat with your site visitors and creates a comprehensive web based knowledgebase. Omnistar Live is also dynamic call center support software that can track all support issues reported in a customer support center..

  • Platform: Misc Scripts

PHP and MySQL powered Live Support Software. Functions include: Unlimited operators, unlimited departments, initiate chat, real-time visitor traffic monitor, and more..

  • Platform: PHP, Scripts

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim of saving businesses time and money, is such software actually worth it? Cold cash-on-cash return on investments often are 1,000% in Year 1 you can easily calculate ROI.

  • Platform: Linux, Pocket PC, Unix, Win2000, Windows CE, Windows Mobile, Windows Server, WinOther, WinVista

The swDesk Online Support System is an innovative customer relationship management (CRM) software solution designed to help manage customer requests with greater efficiency and accuracy. An advanced application with a wide range of features, swDesk ensures that your company delivers the highest level of customer service and support. Features include a powerful knowledge base, unlimited number of tickets allowed, attachments support, customizable interface, performance tracking, canned responses tool, support for high volume sites, advanced permission settings and more. Online companies around the globe use swDesk to reduce response times, streamline support, and track productivity to provide superior customer service.

  • Platform: PHP, Scripts

The software for recruitment is a relevant and efficient technique to get your desired job post out to the throng of numbers of people. At the similar period of time, it makes easy to eliminate the chaos that is being formed because of numbers of inward applications. Newly, you would find online software of the recruitment that is mainly planned to get you away from the tough and time overwhelming approach of employment. The especially planned best software for recruitment assists to post the details of your job vacancy mechanically to the entire main job boards and social networks. It not just assembles and organizes the entire responses, but even assists to grade and rank the CVs and applications, as per on your set criteria.

  • Platform: WinOther

WeLive is an open-source, simple-using, advanced, professional Web Online Support (Online Customer Service). An Online Support base on PHP + MySQL + Ajax technology; Installed in user's server or virtual host....

  • Platform: WinOther

Ahsay Online Backup Software is a commercial solution for ISPs and online backup service providers. Besides its robust backup features and multi-platform support, AhsayOBS is the only fully brandable solution on the market. It also supports brick-level Exchange backup (including Outlook mails, contacts, calendar, etc) and have specialized agents to back up databases such as Oracle, MS SQL Server, MS Exchange, and MORE..

  • Platform: Java, Linux, Mac OS X, Netware, Unix, Win2000, Windows Server, WinOther

Instantly take remote control of computers over the Internet with Netretina Software, even through firewalls, where you can choose between on-demand and permanent remote connection modes. No installation or configuration is required, just use it fast and secure. Features : These are some of the features which are integrated in this software solution: Permanent or on-demand remote computer control without any prior installation or configuration Chat with instant messenger system within your enterprise File transfer (upload & download) Remote computers inventory (export feature also integrated) Netretina operator control module can be run from anywhere over the Internet or LAN Option to integrate a help button into your own web site.

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

AppointmentQuest provides online scheduling software solutions for small businesses and professional practices. AppointmentQuest Online Appointment Manager facilitates online appointment scheduling between service providers and customers as well as employee and resource scheduling..

  • Platform: Misc Scripts

Online Billing Software is Unix compatible. A Plus Bill is an online invoicing system with auto billing and auto due notice capability via cron jobs . It includes a user-friendly backend to keep track of clients and repeated charges. It is created for web hosting companies, ISP providers, general invoicing and customer management. Admin can search, add, edit and delete clients, client's files and invoices..

  • Platform: PHP, Scripts

Online auction software featuring: Traditional and Dutch Auctions, Fixed Price and Buy It Now, Classified Ads, Trades, Stores, Feedback System, Basic and Advanced Search, User and Store Profiles, International Currency and Language Support, Gallery and Image Support, Site Administration System, & More! Demo Available. (Commercial, Source Avail.).

  • Platform: Asp, Scripts

JMS Online Support module displays contacts information of your supporter in your site. In the first version, that module only support 5 supporters at the same time and some chat client like yahoo, skype, msn, aim, icq, email, telephone. With the JMS support online module, users in your site can contact with your supporters like customer support, technical support or manager support only by one click. In the jms_support.css file in tmpl folder have all of classes used in the module. So if you use module JMS Online Support module, you can customize your front end by edit css file in the module.

  • Platform: PHP, Scripts

The solution for support enterprises, wanting to give more online support and earn even more income. Profit on a large scale with the capabilities of pcvisit software: Access customer PCs via the internet and solve problems as if were right there. Use your time and your coworkers' time more effectively than for commuting. Remote comfort functions, a configurable Quick Launch toolbar and further functions aide fast problem solution and high productivity for your support activity. Due to Recording, Session History, Taxameter and pcvisit SupportJournal functions, your customers can finally see and understand everything that you carry out! Use the Webinar functions to carry out product presentations or customer training courses with multiple participants, thus allowing you to cost effectively present your range of services to a broader...

  • Platform: Win2000, Win7 x32, Win7 x64, WinOther, WinVista, WinVista x64

Vembu StoreGrid - Online Backup Software is a disk-to-disk remote data backup software that works with your existing hardware! StoreGrid can client-server, remote backup and online backups (supported in StoreGrid's Professional and Service Provider editions). StoreGrid's Free Edition is ideal for Home networks and SOHOs. The Professional & Service Provider Editions are ideal for larger networks and for Online Backup Providers. StoreGrid Benefits 1.Customer Management & Invoicing for service providers 2.Flexible web console administration 3. Meets a variety of backup needs including MS Exchange, MS SQL and MySQL backups and supports multiple OSes 4.

  • Platform: Win2000, Windows Server, WinOther

The Storedit online shop software is suitable for any home and is an optimal, forward-shop software including Content Management System (CMS), customer management, download items, coupon generator, cross selling, billing, inventory control, affiliate program internally and externally, PayPal, ClickandBuy, Gate2Shop, Moneybookers and Sofortüberweisung module. There are many interfaces WZB. to product search engines, Google conversion tracking, etracker PHP API eKomi. A guest book, or a small forum can also be turned on. The design is fully customizable to suit your needs. The freeware version can be upgraded via license key for full version.

  • Platform: Linux, Linux Gnome, Linux GPL, Linux Open Source

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