Software Listing: Live Help Tool

eAssistance Pro is a dynamic and user-friendly Live Help Tool that enables users to do real-time monitoring of all the visitors and chat with as many as required. eAssistance Pro is the cheapest and easiest way to convert visitors into customers. Several chat Button codes provided by Online Live Help Tool allow huge flexibility to the user. The admin can choose the Chat Button code according to his needs and put that to web-sites at appropriate location. Furthermore, the Chat Button code can be placed on one or many web pages as required. eAssistance Pro is supported by almost all CMS or e-commerce applications and plug-ins are available that enable easy chat services to your website.

  • Publisher: Live Help
  • Date: 30-03-2015
  • Size: 15564 KB
  • Platform: Win2000, Win7 x32, Win7 x64, Win98, WinServer, WinVista, WinVista x64, WinXP, Win8

Customers always tend to look for quick responses to their requests for assistance. eAssistance Pro equipped with rich features can be very handy in providing online web chat and help desk service. You can track overall customers of your site. At the same time, you can perform multiple live chat and transfer file through it. On the other hand, it is also integrated with powerful feature that helps you monitor real time website visitors along with geo location mapping. It also offers you customizable operator console, collaborative chat, customizable chat button, customizable operator console, customizable visitor chat window, customizable greeting messages and co browsing facility for handling live chat operations in better manner.

  • Platform: Win2000, Win7 x32, Win7 x64, Windows 8, Windows Server, WinOther, WinVista, WinVista x64

xooChat is a web-based live help tool that allows you to chat with your website visitors to provide live support. You can monitor your site visitors, answer questions from customers in real-time. The tool provides sound notification when a visitor comes or sends a message so you are always up on events. Just paste a simple HTML snippet on your website, which works with all websites, irrespective of your web host. You can add a live support service on your own website without any programming skills. Since the service is web-based you don't need to download, install, or configure anything. All you need is a modern web browser and an internet connection.

  • Platform: Misc Scripts

Web based business is normally imagined with as the website or a blog serving some important information or a complete list of necessary products with a visual character and content to keep clients attracted in the direction of your business website. In actuality it is not the just thing required an online business. Web based business can be actually tough to maintain as of communication lack. You have to communicate with your customers and visitors in sort to understand regarding their feedbacks and suggestions. You can utilize blogs and some other necessary features of your business website to converse more simply with your clients but there is one general thing that they can ignore at the time they talk about client communication and that particular thing is very general in their clients and their lives.

  • Publisher: Akeni
  • Date: 22-11-2004
  • Size: 3300 KB
  • Platform: Linux, Win2000, WinOther

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat and their simultaneous combinations communication forms through your web site. Skymol offers on-demand customer service software, help desk software for online sales and customer service. Our new solution establishes a powerful communications interface inside a web page, creating a live real-time multi-media connection between an agent and a web site visitor. It is easy to use with no software downloads or user setups, or without setting any hardware equipments (except webcams and headsets).

  • Platform: Not Applicable

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the “phone” in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.

  • Platform: Android, BlackBerry, iOS 4.x, Linux, Linux Console, Linux Gnome, Linux GPL, Mac OS X, Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the “phone” in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.

  • Platform: Android, BlackBerry, iOS 4.x, Linux, Linux Console, Linux Gnome, Linux GPL, Mac OS X, Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the “phone” in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.

  • Platform: Android, BlackBerry, iOS 4.x, Linux, Linux Console, Linux Gnome, Linux GPL, Mac OS X, Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the “phone” in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.

  • Platform: Android, BlackBerry, iOS 4.x, Linux, Linux Console, Linux Gnome, Linux GPL, Mac OS X, Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64

A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Is in PHP and uses either a text based or Mysql based database . Other features include AUTO INVITE!, referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators. runs on your server and is open source GPL..

  • Platform: PHP, Scripts

Give better customer support with Sitechatter Live Help Software. Initiate Chat with your web site visitors. Push images and web pages directly to their desktop. Unlimited support reps, unlimited chats for the same low monthly fee. SiteChatter Live Help Solutions will install and configure for you..

  • Platform: Misc Scripts

123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. It's Java chat server& flash live chat client with cheap price..

  • Platform: Asp, Scripts

Free DotNetNuke Live Help Module provides an easy solution to integrate 123 Live Help with DotNetNuke website. You could add a Live Help Button in your website instantly, which gurantees operators to offer live Support to online users.

Features of Free DotNetNuke Live Help Chat:
1) Live Support Chat Solution empowers your website with Video Chat, Monitor & Track Traffic on Site, Admin Management,Statistics Analysis, Optional Skins, etc.

DotNetNuke Live Help enables your operator real-time chat with visitors to offer online instant help, and turn potential customers to buyers.

  • Platform: iOS 4.x, Linux, Linux Console, Linux Gnome, Linux Open Source, Mac OS X, Mac PPC, Pocket PC, Unix, Win2000, Windows 7, Windows CE, WinOther, WinServer, WinVista

LivehelpGenie is Live Chat Software for live help, live support, visitor tracking, and proactive sales support for your web site LivehelpGenie is Live Chat Software for live help, live support, visitor tracking, and proactive sales support for your web site. It is a software based solution that allows Companies to communicate, or chat, in real time with visitors.Live support is used to give immediate response, customer support and information to website visitors and customers with an added extra human touch.It enhances your ability to sell and support over the web by providing a comprehensive, easy to use solution that brings you and your site visitors closer together.

  • Platform: WinOther

miOOt live chat is a visitor tracking and live chat software tool, which captures the visitor’s info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. In other words miOOt live chat is your virtual customer support representative and keep watching the visitors and enables one-on-one live support assistance in real-time. Benefits of live chat software The traditional way of providing customer support service using Telephones or emails has gotten a facelift. With the help of live chat software systems, business owners can now give their customers the option of getting the level of customer service that they deserve: through live chat.

  • Platform: Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64

We spend many hours laboring over our websites, changing this and that. But are we accomplishing our goal of increasing sales? Think about how much time and money you have spent driving traffic to your website. Have your sales increased?On average a whopping 98% of your site visitors are leaving your site without becoming customers!We can speculate all we want as to why that is, but i think all of us would agree that having a Customer Service in a form of Live Help via Text Chat on our websites would definitely benefit our sales and in the same time will add human touch to our web pages.Think of Live Help on your website as you would about 411 directory.

  • Platform: Misc Scripts

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.

  • Publisher: Akeni
  • Date: 07-07-2005
  • Size: 10839 KB
  • Platform: Linux, Win2000, Windows Server, WinOther

APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. It starts at only US $ 7.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support. No setup fees. Save 50-80% More compared to other chat solutions. No Credit Card Required during the free trial period. You do not need any space on your web server. Chat is secured by 128 bit encryption. No programming required. Unlimited number of operators. Fully customizable..

  • Platform: Linux, Mac OS 9, Mac OS X, Mac PPC, Win2000, Windows Server, Windows Vista, WinOther

ZaZaCHAT Live Help - Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation required ZaZaCHAT is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. Enjoy!Here's the list of the most important features of ZaZaCHAT 2.

  • Platform: Win2000, WinOther

With the 123-live-help (V_4.0), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded.123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.Features:*Remote controller of 123livehelp via MSNA remote controller and monitor of the live chat conversation*Proactive Chat InvitationsThe staff member can monitor a website and invite a visitor from certain webpage to chat to up-sell product or offer help.

  • Platform: Win2000, WinOther

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