Software Listing: Live Help Desk
- Omnistar Live Help Desk Support software
- License: Shareware
- Price: 149.00

Omnistar Live is a dynamic help desk support software system that allows you to log issues in a web based ticket system chat with your site visitors and creates a comprehensive web based knowledgebase. Omnistar Live is also dynamic call center support software that can track all support issues reported in a customer support center..
- Publisher: Omnistar
- Date: 11-08-2011
- Platform: Misc Scripts
- Support Live Help
- License: Shareware
- Price: 7

Customers always tend to look for quick responses to their requests for assistance. eAssistance Pro equipped with rich features can be very handy in providing online web chat and help desk service. You can track overall customers of your site. At the same time, you can perform multiple live chat and transfer file through it. On the other hand, it is also integrated with powerful feature that helps you monitor real time website visitors along with geo location mapping. It also offers you customizable operator console, collaborative chat, customizable chat button, customizable operator console, customizable visitor chat window, customizable greeting messages and co browsing facility for handling live chat operations in better manner.
- Publisher: Support Live Help
- Date: 29-05-2013
- Size: 14131 KB
- Platform: Win2000, Win7 x32, Win7 x64, Windows 8, Windows Server, WinOther, WinVista, WinVista x64
- Live Chat Software & Help Desk Software
- License: Shareware
- Price: 9.00

Mioot Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003. With Our Help Desk Software Live Support Agents can track the visitors information in real time and Chat with customers. This software is also bundled with e-mail and phone logging solutions. Advantages of Help Desk Software system Live chat software is a new way of communication method along with traditional Email and Telephone support. With Help Desk software customer around the world can contact the customer support executives at Free of cost . Agent also can do multiple chat concurrently and this will increase the overall productivity and customer confidence and values Why mioot Live Chat Software ideal for customer support solutions? Mioot live chat software is offering customer support solutions since 2003 with...
- Publisher: Live Chat Software Help Desk Software
- Date:
- Size: 1413 KB
- Platform: Android, BlackBerry, iOS 4.x, Linux, Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64
- Akeni Help Desk Assistant Enterprise IM
- License: Demo
- Price: 799

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.
- Publisher: Akeni
- Date: 07-07-2005
- Size: 10839 KB
- Platform: Linux, Win2000, Windows Server, WinOther
- Skymol Communicator Live Help Software
- License: Shareware
- Price: 49.95

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat and their simultaneous combinations communication forms through your web site. Skymol offers on-demand customer service software, help desk software for online sales and customer service. Our new solution establishes a powerful communications interface inside a web page, creating a live real-time multi-media connection between an agent and a web site visitor. It is easy to use with no software downloads or user setups, or without setting any hardware equipments (except webcams and headsets).
- Publisher: Skymol Corporation
- Date: 24-04-2007
- Size: 1 KB
- Platform: Not Applicable
- ReadyDesk - Web Based Help Desk Software
- License: Shareware

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Now with Live Support Chat..
- Publisher: ReadyDesk.com
- Date: 06-07-2011
- Platform: Asp, Scripts
- Omnistar Help Desk Software Solution
- License: Shareware
- Price: 147.00

Any particular company that does online business wants effective help desk software. In lots of cases, the software for help desk is a very important component to a perfect strategy of business that can assist both the client and company. Comparing, locating and researching, the available options can be a threatening undertaking, but it assists to be knowledgeable about your choices. Generally, a solution of the help desk software offers a centralized method to manage issues and problems in the management of website. With any particular e-commerce business, issues related to technical aspect will certainly occur.
- Publisher: Omnistar Interactive
- Date: 09-07-2009
- Size: 4 KB
- Platform: AS/400, BEOS, Handheld, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac PPC, MS-DOS, Netware, OpenVMS, OS/2, Palm OS, Pocket PC, RIM, Symbian, Unix, Win2000, Windows CE, Windows Mobile, Windows Server, Windows Vista, WinOther
- Omni Help Desk
- License: Shareware
- Price: 197

Omni Help Desk Pro is a no-nonsense system that quickly and easily allows you to manage, monitor and maintain unlimited agents, departments and tickets. The core system offers + A lightening-fast interface that is simple to use and easy to customize + Website integration + A knowledge base extractable in whole or part to your customer tickets + POP3 email piping + Unique ticket category creator + Customizable canned email. Ask for a 10-day FREE trial, FREE installation!.
- Publisher: Jonavan Hoffman
- Date: 03-09-2011
- Platform: PHP, Scripts
- Live Help 123
- License: Demo
- Price: 59.99

Web based business is normally imagined with as the website or a blog serving some important information or a complete list of necessary products with a visual character and content to keep clients attracted in the direction of your business website. In actuality it is not the just thing required an online business. Web based business can be actually tough to maintain as of communication lack. You have to communicate with your customers and visitors in sort to understand regarding their feedbacks and suggestions. You can utilize blogs and some other necessary features of your business website to converse more simply with your clients but there is one general thing that they can ignore at the time they talk about client communication and that particular thing is very general in their clients and their lives.
- Publisher: Akeni
- Date: 22-11-2004
- Size: 3300 KB
- Platform: Linux, Win2000, WinOther
- AccessAble Help Desk Pro Edition
- License: Shareware
- Price: 499

AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management.
- Publisher: Dennis Baggott and Sons
- Date: 31-12-2004
- Size: 26935 KB
- Platform: Win2000, WinOther
- The Help Desk Toolkit
- License: Shareware
- Price: 199

The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes.
- Publisher: Ovitz Taylor Gates
- Date: 22-05-2006
- Size: 4385 KB
- Platform: BEOS, Linux, Mac OS X, Mac PPC, MS-DOS, OS/2, Palm OS, Pocket PC, Symbian, Unix, Win2000, Windows CE, Windows Server, WinOther
- Help Desk for IIS
- License: Shareware
- Price: 199

The software of IT help desk may be really a valuable resource for the technicians for managing as well as resolving the troubleshooting tickets. Many companies to realize the advantages to purchase the help the desk software as it are the consistent way of managing the customer inquiries as well as complaints. The IT help desk software is generally preferred by the companies as well as by the clients over the traditional call center. However, in the traditional call centers, the customers generally complain of the long hold times along with the unreturned voicemails. At many times, the customers who are less technically savvy also get become frustrated in their attempt to explain entire problem.
- Publisher: MIS Utilities
- Date: 02-08-2006
- Size: 4208 KB
- Platform: Win2000, Windows Server, WinOther
- Polar Help Desk Free
- License: Freeware
- Price: 0.00

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident...
- Publisher: Polar
- Date: 19-02-2007
- Size: 9722 KB
- Platform: Win2000, Windows Server, WinOther
- Help Desk 99
- License: Shareware
- Price: $180.00

Help Desk-99 is an easy to use, simple and well-done helpdesk software. Help Desk-99 is an easy to use, simple and well-done helpdesk software.Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Here are some key features of "Help Desk 99":Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start.Simple to use:- No extensive training is required. People said that one of the major reasons they chose Help Desk-99 is they found it very easy to understand.
- Publisher: helpdesk99.com
- Date: 16-10-2009
- Size: 4608 KB
- Platform: WinOther
- Help Desk Password Reset
- License: Shareware

Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization to reduce costs, improve security, and increase productivity. The Help Desk admin can securely reset password or unlock account for the managed users. Administrator can give Password Reset Permission for a group/team, so those who are in the group/team can manage their own password related problem themselves. Features: 1.
- Publisher: JiJiTechnologies
- Date: 10-4-2010
- Size: 22118 KB
- Platform: Win2000, Windows Server, Windows Vista, WinOther
- Polar Help Desk
- License: Demo
- Price: 150

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration and automation from multiple mailboxes via POP/IMAP - Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes - Service Level Management.
- Publisher: Polar
- Date: 22-05-2010
- Size: 17183 KB
- Platform: Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64
- 123 Live Help
- License: Shareware
- Price: 599

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the “phone” in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.
- Publisher: TopCMM Software Corp.
- Date: 17-09-2010
- Size: 25425 KB
- Platform: Android, BlackBerry, iOS 4.x, Linux, Linux Console, Linux Gnome, Linux GPL, Mac OS X, Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64
- NeuQs Free Help Desk
- License: Freeware
- Price: 0.00

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your levels of service simply by working with it. It features rapid helpdesk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service.
- Publisher: Neustro
- Date: 29-06-2011
- Size: 219618 KB
- Platform: Win2000, Win7 x32, Win7 x64, Windows Server, WinOther
- 123 Live Help Server Software
- License: Shareware
- Price: 599

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the “phone” in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.
- Publisher: TopCMM Software Corp.
- Date: 16-01-2012
- Size: 29398 KB
- Platform: Android, BlackBerry, iOS 4.x, Linux, Linux Console, Linux Gnome, Linux GPL, Mac OS X, Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64
- 123 Live Help (Mac)
- License: Shareware
- Price: 599

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the “phone” in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.
- Publisher: TopCMM Software Corp.
- Date: 16-01-2012
- Size: 16260 KB
- Platform: Android, BlackBerry, iOS 4.x, Linux, Linux Console, Linux Gnome, Linux GPL, Mac OS X, Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64




















