Software Listing: Live Chat Customer Support Software

Omnistar Live is a live customer support software system that allows you to chat with site visitors, log support issues in a help desk and create a knowledgebase of information. Omnistar Live is also a dynamic call tracking software solution that can be used to manage support and sales issues reported in any help desk call center..

  • Platform: PHP, Scripts

A sophisticated eCRM Live customer support help desk system. Similar to Humanclick and liveperson, Increase your sales by providing live chat customer support on your site. Developed in ASP.NET and SQL Server 2000 stored procedures, Absolute Live Support lets you have unlimited representatives and departments,use proactive chat and visitor tracking, push pages and documents to the user,call transfers between representatives,instant messenger, detailed reports and stats plus more!.

  • Platform: Asp, Scripts

Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments (except webcams and headsets). It is completely web-based. The software lets you talk live in voice, video, and chat of course with your customers and web site visitors from anywhere in the world so you can build a personal relationship with them with no phone costs.

  • Platform: Linux, Linux Open Source, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Win2000, WinOther, WinVista

APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. It starts at only US $ 7.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support. No setup fees. Save 50-80% More compared to other chat solutions. No Credit Card Required during the free trial period. You do not need any space on your web server. Chat is secured by 128 bit encryption. No programming required. Unlimited number of operators. Fully customizable..

  • Platform: Linux, Mac OS 9, Mac OS X, Mac PPC, Win2000, Windows Server, Windows Vista, WinOther

Jitbit Hosted Live Chat - ASP.NET-based live customer support software. Jitbit Live Chat is a hosted web based Live Chat software (also called "live support software" or "online chat software"). No need to install, accessible from anywhere as a Web application and simple to use. Jitbit Live Chat tracks and handles your customers\' issues and saves your technicians\' time. Tracks chat operators online-status, sound notifications, desktop integration, chat archive search etc etc.

  • Platform: AS/400, Linux, Linux Console, Linux Gnome, Linux GPL, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac PPC, MS-DOS, OS/2, Palm OS, Tablets, Unix, Win2000, Windows CE, Windows Mobile, Windows Server, Windows Vista, WinOther

Omnistar Live is a dynamic help desk support software system that allows you to log issues in a web based ticket system chat with your site visitors and creates a comprehensive web based knowledgebase. Omnistar Live is also dynamic call center support software that can track all support issues reported in a customer support center..

  • Platform: Misc Scripts

LiveAgent is powerful live customer support software for your website. Completely web based, AJAX / PHP / MYSQL powered solution that installs easily on your website. LiveAgent supports Online / Offline status, multiple operators in the same chat , complete chat transcripts, multiple simultaneous chats, visual and sound alerts, live referring source tracking, watch visitors in real-time...LiveAgent has fully customizable design, chat buttons etc. There are no restrictions on number of chat operators. LiveAgent support chat software works with Internet explorer, Mozilla FireFox, Opera and Safari (iPhone ready).

  • Platform: PHP, Scripts

Have your visitors see and hear your agents live with VisualAgents live video chat. VisualAgents is a sophisticated, easy-to-use live video chat software that empowers your sales representatives to connect with customers on your website in real time. VisualAgents is a powerful online sales and customer service tool that drives measurable results for businesses. Web-based (SaaS), platform independent live video chat software.
Use real-time website monitoring to identify the best visitors to engage through live chat buttons or proactive invitations at the most opportune moment. Improve agent efficiency with the agent productivity tools and make it easy to chat with and guide visitors towards conversion using push page and URL sending technology, file transfer, voice and video call transfer.

  • Platform: Linux, Linux Open Source, Mac OS X, Win2000, Win7 x64, Windows 7, WinOther, WinVista

A completely NEW approach for providing website based live chat software! By combining Live Person (Live Chat Software), Trillian (IM Aggregation), Webtrends (Analytics), and Skype (VoIP) all into one program, we have created a new live chat program that can do things that none of these single applications could. The four functions of Chat Stat can be managed from a single, small footprint, instant messenger like interface that is just like your favorite messenger, and you will probably already know how to use it! Live Chat software could not be easier. Now you can monitor, visually co-browse, engage, and CHAT LIVE with people who are visiting your website in real time! ChatStat offers free 2-way live chat with your website visitors, free MovingGraph website statistics, and free live chat and instant messaging protocol support for AIM,...

  • Platform: Win2000, WinOther

ZaZaCHAT Live Help - Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation required ZaZaCHAT is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. Enjoy!Here's the list of the most important features of ZaZaCHAT 2.

  • Platform: Win2000, WinOther

We spend many hours laboring over our websites, changing this and that. But are we accomplishing our goal of increasing sales? Think about how much time and money you have spent driving traffic to your website. Have your sales increased?On average a whopping 98% of your site visitors are leaving your site without becoming customers!We can speculate all we want as to why that is, but i think all of us would agree that having a Customer Service in a form of Live Help via Text Chat on our websites would definitely benefit our sales and in the same time will add human touch to our web pages.Think of Live Help on your website as you would about 411 directory.

  • Platform: Misc Scripts

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. Provides customer support and account management via your blackberry, PDA or any Internet connection. All 100 percent web browser based with Shared open source code. CRM Software System and Customer Self Service. Online CRM and customer support software systems and solutions.

  • Platform: Win2000, Windows Server, WinOther

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim of saving businesses time and money, is such software actually worth it? Cold cash-on-cash return on investments often are 1,000% in Year 1 ? you can easily calculate ROI.

  • Platform: Win2000, WinOther

Help Desk Software is what we love and do. Including Customer Support Software. The market is saturated with pricey, and frustrating help desk's and support software. Our site provides free software in the customer support industry. Change the customer support paradigm, join the Alliance of Customer Support Software and work to build a better digital community. We have recently updated our listing to provide access to even more helpdesk software!.

  • Platform: PHP, Scripts

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim of saving businesses time and money, is such software actually worth it? Cold cash-on-cash return on investments often are 1,000% in Year 1 you can easily calculate ROI.

  • Platform: Linux, Pocket PC, Unix, Win2000, Windows CE, Windows Mobile, Windows Server, WinOther, WinVista

KariChat is a live chat application for providing live customer support and answering pre-sales questions on your website.By using KariChat, you can: Chat in real time, without page refresh or delay. Get information about your visitor instantly, like which country he is in and what is his IP address. Know which page your visitor came from (referring page). Know which search engine your visitor used to find you, and what keywords. Talk with up to 5 visitors/operator. Start with 1 operator, and upgrade to up to 20 operators. Use online/offline images on your website, which lets your users know if you have operators available for chat.

  • Platform: Misc Scripts

With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded.
123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.
Features:
*advertisement module gives your product more opportunities to be learned by your customers
*Remote controller of 123livehelp via MSN
A remote controller and monitor of the live chat conversation
*Proactive Chat Invitations
The staff member can monitor a website and invite a visitor from certain webpage to chat...

  • Platform: Linux

With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded.
123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.
Features:
*advertisement module gives your product more opportunities to be learned by your customers
*Remote controller of 123livehelp via MSN
A remote controller and monitor of the live chat conversation
*Proactive Chat Invitations
The staff member can monitor a website and invite a visitor from certain webpage to chat...

  • Platform: Mac OS X

Live chat software from Live2Support can take your web site to the next level of sales generation and customer service by adding live support service to your web site. We have been providing hosted enterprise level live help to websites since 2003 with thousands of satisfied customers using our highly reliable and stable service to connect with customers and website visitors. Receive Premium Live Chat Service from the Cloud - Live2Support resides in the cloud which means you receive all the benefits of cloud-based SaaS at a highly affordable cost. Scale from one chat operator to as many chat operators as you wish at a moment’s notice.

  • Platform: Android, iOS 4.x, Mac OS X, Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat and their simultaneous combinations communication forms through your web site. Skymol offers on-demand customer service software, help desk software for online sales and customer service. Our new solution establishes a powerful communications interface inside a web page, creating a live real-time multi-media connection between an agent and a web site visitor. It is easy to use with no software downloads or user setups, or without setting any hardware equipments (except webcams and headsets).

  • Platform: Not Applicable

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