Software Listing: Knowledgebase

	ExEntryC's Junior (knowledgebase) | License: Freeware |
	Build your own knowledgebase for personal and professional use. Save your knowledge in a database, with powerfull classification, search and filter functions. NEW: paste images into your text.Link your knowledge records to websites and/or files of all types or crosslink them to each other. Arrange and/or sort the knowledge records by subject, by type of information and/or status.. Publisher: ExEntryC| Date: 06-11-2002 | Size: 6157 KB
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	ExEntryC's Junior (knowledgebase) | License: Freeware |
	A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available, so it is very easy for you to find what you are looking for very fast. Utilities that will guide you to related information (documents, images, sounds, etc) must be available, as well as easy to use import/export functions. ExEntryC's Junior offers you all these functions.. Publisher: ExEntryC| Date: 06-11-2002 | Size: 6157 KB
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	KnowledgeBASE Vortex | License: Shareware |
	Fight the IT blues with tree-structured views. The first ten sales KnowledgeBASE ever made were all to IT managers. Since then, KnowledgeBASE has found a niche market with IT professionals of all description - developers, managers, support specialists, contractors - anyone who has no choice but to keep on top of an avalanche of information. The heart of KnowledgeBASE is a highly searchable and expandable information tree, viewed in outline or audited within a built-in wordprocessor. References to web sites, corporate sites, and network directories may be added at will. Essential documents may be stored right in the project database. Publisher: Delphinium Software| Date: 30-11-2004 | Size: 1168 KB
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	Responsive Knowledgebase | License: Demo |
	Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.. Publisher: Responsive Software| Date: 17-07-2002 | Size: 437 KB
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	KM Navigator | License: Shareware |
	Generate sales leads, qualify leads, build favorites and build powerfull Knowledgebase on topics of your interest from the internet quickly and efficiently.The KM Navigator utilises multiple search engines simultaneously and saves a lot of time and money for the user. The results produced by the KM Navigator are accurate and usefull to drive businesses through competition.. Publisher: KMsoft Technologies Ltd| Date: 24-04-2003 | Size: 4740 KB
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	Whaddidoo Trouble Tracker | License: Shareware |
	Anyone who has provided technical support to users knows that problems rarely only happen once. Time and again, the same old problems will rear their ugly heads. There are plenty of times you'll remember the problem, but not the solution. Most knowledgebases are unweildy things that slow you down more than help, if you're lucky enough to have one at all. Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Publisher: BigAtticHouse| Date: 21-09-2005 | Size: 741 KB
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	BridgeTrak Help Desk Software | License: Demo |
	Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, Active Directory single sign-on, automatic email receive to convert emails into issues. Publisher: ScriptLogic (Pittsburgh PA Office)| Date: 13-05-2008 | Size: 55972 KB
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	Lessons Learned Server for Linux | License: Shareware |
	LessonsLearnedServer is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization. Benefits: 1. Encourages building a knowledge sharing community: LessonsLearnedServer stimulates creating a community of knowledge sharing within an organization by exchanging valuable experiences between the different members. 2. Promotes better communication between remote offices and departments LessonsLearnedServer provides a central repository of knowledge for the whole organization to interact as individuals, department, offices, teams or even clients. Publisher: LessonsLearnedServer| Date: 03-10-2006 | Size: 33491 KB
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	Cerberus Helpdesk | License: Shareware |
	Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more.. Publisher: WebGroup Media, LLC| Date: 01-05-2004 | Size: 3799 KB
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	ATAF-Support | License: Freeware |
	The ATAF-Support program is a FREE online web database application that can handle online support request.ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installedThe ATAF-Support has 4 forms* A support form where the user can raise a support request* A reply form where the help desk can answer support questions* A view form where the users can read the answer* A Knowledgebase search form. Publisher: Christian C. Rasmussen| Date: 01-12-2002 | Size: 49 KB
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	AutoFAQ Addin | License: Freeware |
	AutoFAQ - knowledge base solution for everyone! - Reduce your support time. - Provide instant answers to your customers questions, 24/7. - Simple to use, yet powerful enough to slash your support time. - Innovative powerful trainable search technology. - Clever trainable answering machine. - Trainable auto mail-classifier. - Trainable natural language processor. - Trainable knowledge base engine. Requirements - MS .Net Framework 1.1, MS Outlook. Publisher: NearSky| Date: 08-10-2005 | Size: 600 KB
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	Green Desktiny | License: Shareware |
	We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too. We proudly present a Green Desktiny for you. Green Desktiny comes with simple and easy on ticket management, user friendly knowledgebase, unlimited staffs, unlimited departments, multi language support, custom field support and many others. Publisher: Greendesktiny.com| Date: 17-03-2006 | Size: 1883 KB
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	HelpConsole 2006 | License: Demo |
	HelpConsole 2006 is the easiest way to create Help Systems and PDF manuals for your website or to distribute with your software products. Create a 'Help Center' within your existing website that your staff can easily update at anytime from anywhere. Publish online product manuals, product demos, FAQs, knowledgebase articles, PDF manuals, etc. The In-place editing feature allows your technical writers to quickly make changes to your online documentation after it has been published to your website. Key Features:  - Web-based authoring environment  - In-place editing  - Create online help systems  - Create PDF manuals  - Interface skins. Publisher: Extreme Ease Software| Date: 28-11-2005 | Size: 8207 KB
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	Contentteller Community Edition | License: Freeware |
	Contentteller is a powerful open source content management system written in the PHP scripting language designed for sites of all sizes and types. Written by a company with many years experience in developing successful websites, Contentteller is one of the most advanced and feature rich CMS solutions out on the market. The free Community Edition is licensed under the terms of the GPL v3. Key features: * Powerful but simple to use * Search engine friendly out of the box * Support for multiple websites * Caching for high traffic websites * Import and update everything from RSS feeds, POP3 email accounts, news servers, PAD, and CompatDB XML files * Powerful template and style system * Integration with 3rd party applications such as vBulletin 2. Publisher: Esselbach Internet Solutions| Date: 08-08-2008 | Size: 3440 KB
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	InfoSnap | License: Shareware |
	InfoSnap is a powerful information manager used to easily store, edit, organize and retrieve information from various sources, and thus to build fast and reliable knowledge bases either for business or for personal use. Files of any type, web pages, pictures, documents, any source of information is conveniently stored inside InfoSnap's database. Information can be easily categorized and indexed using keywords so that it can be retrieved at any time using simple (or advanced) searches. InfoSnap stores all data in a single file, thus vastly reducing clutter on your hard disk and facilitating backup of your valuable information. Publisher: Quasar Software| Date: 18-09-2006 | Size: 47043 KB
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	TextIndexer | License: Shareware |
	TextIndexer saves you time, allowing you to keep your notes, documents, at the brief distance of a click. Download TextIndexer and use it for access, organization Internet search engine results, Web pages, links, control, notes, bills, projects, clients, addresses, letters, speeches, research, collections, notes. TextIndexer can be used as handy text editor. With TextIndexer text editor you can create beautiful Rich Text Formatted documents that you can either print or email to others. Save paper by using your handheld for your notes, organizing your schedule and storing assignments. TextIndexer is an ergonomic personal information manager (PIM) with three main uses. Publisher: AB Utilitys for your PC| Date: 10-10-2006 | Size: 766 KB
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	LIVECHAT ContactCenter | License: Shareware |
	LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install on customers side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers nothing. ContactCenter contains a conjugated feature - Business Instant Messenger mode, called LIVECHAT Communicator. It is a corporate internal communication channel, formed in shape of popular buddy list, but that is where the similarity to popular free Instant messengers ends. Publisher: LIVECHAT Inc.| Date: 08-09-2006 | Size: 4510 KB
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	Project Future | License: Shareware |
	ProjectFuture helps you to make your next project a success! It enables you to prevent and mitigate project risks, seize opportunities and keep an up to date risk register. Analyzing risk causes and effects helps you to find innovative solutions to optimize project risks. The risk manager enables you to make team members responsible for risks and monitor risks and tasks. You will increase you project control and lower costs and lead times. So, don't hesitate, make your project a success and try ProjectFuture today! Features and benefits software:     * Risk Manager : define risk strategies, prioritize risks and take action. Publisher: Concilio| Date: 25-05-2008 | Size: 37900 KB
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	Event Log Explorer | License: Shareware |
	Event log analysis of Windows event logs is a vital task for any system administrator. The standard Event Viewer has limited facilities, and doesn't allow you to perform effective event log analysis. Event Log Explorer is a simple but powerful utility for monitoring, viewing and analyzing events in the Security, System, Application and other Microsoft Windows logs. It extends standard Event Viewer functionality and brings a lot of new features. Feel free to download it right now - this program is FREE for personal use! Main features and benefits of Event Log Explorer at glance:     * Multiple-document or tabbed-document user interface depending on user preferences   * Favorites computers and their logs are grouped into a tree   * Manual and automatic backup of event logs   * Event descriptions and binary data are in the log window   * Advanced filtering by any criteria including event description text   * Quick Filter feature allows you to filter event log in a couple of mouse clicks   * Log loading options to pre-filter event logs   * Fast navigation between events with bookmarks   * Compatibility with well-known event knowledgebases (EventID. Publisher: FSPro Labs| Date: 13-05-2008 | Size: 2090 KB
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	db4o for .NET | License: Freeware |
	db4o (database for objects) is the open source object database for .NET. It is a fast, lean and easy to use database for native .NET objects. It is free software available under the GPL but also under an optional commercial license. It can persist any native .NET object with a single line of code, minimizing persistence hassle and allowing you to experience the gains of true object-orientation. Key Features: - Simplicity (one line of code to store objects) - Native .NET objects (no interface, inheritance, pre or post-processing required) - Class model == database schema - Smooth production process - Automatic schema versioning - Query-by-Example - S. Publisher: db4objects, Inc.| Date: 06-11-2004 | Size: 292 KB
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	ThreatSentry | License: Demo |
	ThreatSentry Windows Web server Host Intrusion Prevention software defends IIS against new and progressive attack techniques, protects network weak points, overcomes lapses in patch management, and reinforces regulatory compliance. An ISAPI filter hosted in MMC, ThreatSentry compares server requests to a knowledgebase and an evolving system baseline to detect untrusted activity and prevent attacks on Microsoft IIS. Supports Win 2000/2003, IIS 5/6. Unsurpassed Protection from Known/New, Internal/External Threats - Advanced system/behavior profiling and comparative analysis engine enables ThreatSentry to extend the intrusion detection and prevention capabilities of conventional pattern matching, rules, and policy-based systems. Publisher: Privacyware| Date: 15-02-2004 | Size: 9940 KB
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	ResellerConsole 2007 | License: Shareware |
	ResellerConsole is a powerful web-based portal for recruiting and managing all aspects of your reseller network. Resellers will always have access to the latest sales, marketing and support resources such as brochures, price lists, knowledgebase articles, creative pieces, logos, etc. The extensive security model allows you to assign permissions to each reseller based on their needs. We understand that the partnerships that you have with your resellers vary. One reseller may provide customization services and full support for your products, while another may just be a casual reseller. ResellerConsole was designed to facilitate any partnership arrangement providing them with as much or as little information as you wish. Publisher: Extreme Ease Software| Date: 07-06-2006 | Size: 15812 KB
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	db4o for Java | License: Freeware |
	db4o (database for objects) is the open source object database for java. It is a fast, lean and easy to use database for native Java objects. It is free software available under the GPL but also under an optional commercial license. It can persist any native Java object with a single line of code, minimizing persistence hassle and allowing you to experience the gains of true object-orientation. Key Features: - Simplicity (one line of code to store objects) - Native Java objects (no interface, inheritance, pre or post-processing required) - Class model == database schema - Smooth production process - Automatic schema versioning - Query-by-Example - S. Publisher: db4objects, Inc.| Date: 06-11-2004 | Size: 292 KB
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	rapidHELP | License: Demo |
	This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Publisher: rapidHelp Software| Date: 10-01-2005 | Size: 46080 KB
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