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Making Knowledge Management Work With Service Management
Discusses how knowledge management in the IT world has always suffered from a lack of context that KM is clearly designed to fix and suggests that service management may be the answer. By Michael ...

Knowledge Management Inc.
Specializes in building applications that improve environmental, health and safety management.

Knowledge Management
A collection of observations that have been made about knowledge in the modern workplace. By David Hay.

What is Knowledge Management (KM)?
KM is a newly emerging, interdisciplinary business model dealing with all aspects of knowledge within the context of the firm, including knowledge creation, codification, sharing, and how these ...

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A free email newsletter and information repository. Features subscription and submission information.

APQC: Knowledge Management
Helping organizations to create a KM rationale and business case and establish pilots and KM initiatives to support business processes.

Efios knowledge management
Knowledge management consultants for building and supporting communities of practice, virtual teams and communities in the enterprise organisation.

Connotea: Knowledge Management
Syndication offers links to news and journal articles.

Knowledge Management Centre
Focuses on the significance for policy and practice of advances in information and communication technologies.

Knowledge Management for Development
A community of international development practitioners who are interested in knowledge management and knowledge sharing issues and approaches.


Software Listing: Knowledge Management

powerDOCUMENTS is a complete Knowledge Management Solution for the small and medium size companies as well as for a single person to keep valuable knowledge available to them. Build knowledge bases to document, manage, and retrieve valuable information. The software integrates the functionalities to structure, archive and find information in a simple and clear manner which is oriented on the Microsoft Windows Explorer. With powerDOCUMENTS you can create your individual Knowledge Retention Solution by defining the structure of the knowledge documents and their related search keywords. Knowledge of Experts, Projects, Competencies, Processes, Clients or any other field of knowledge can be retained and shared throughout your company.

  • Publisher: KLV GmbH
  • Date: 27-06-2005
  • Size: 2200 KB
  • Platform: Win98, WinME, WinXP, WinNT 4.x, Windows2000, Windows2003

www.kManager.com: A software application that integrates knowledge management functions within the entire organization and across multiple organizations. It is built using self organizing features that allow you to retrieve information at your finger tips.Knowledge management: Sarbanes Oxley, File Sharing, Organizational Charts, Forums, Document Management, People Search, Templates, File Sharing Software, Organizational Chart Software.... Home Page..

  • Platform: Win95, Win98, WinME, WinXP, WinNT 4.x, Windows2000

Omnistar KBase is a dynamic helpdesk knowledgebase software system that allows you to create a repository of searchable and useful information for your web site visitors. It is a comprehensive knowledgebase tool that comes feature packed with many dynamic functions such as an optional FAQ section, a customizable user interface, a user feedback section a built in glossary feature for word definitions..

  • Platform: Scripts, PHP

powerKNOW is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes. Retrieval of Knowledge and Information can be significantly speeded up. It consists of two main components: Contents and Access Methods (Taxonomy and Full text search with highlighting). By defining the taxonomy and the structure of contents, a customized Knowledge Retention Solution can be created.

  • Publisher: KLV GmbH
  • Date: 19-08-2005
  • Size: 66015 KB
  • Platform: WinXP, WinNT 4.x, Windows2000, Windows2003

E11 Helpdesk Management Solutions is multi-platform compatible. e11 is a Helpdesk and Intelligent Mail Management System with Self Help and Knowledge Management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, E mail, Forms, Self Help, Knowledge Base, Customer History, Customer database management, Address book, Mass Mailing, Promotion, Lead tracking, Built-in Sales and Service modules,Escalation, Exhaustive Reporting, Task Reassignment Auto Responder Manager,mails/tickets to right CSR/rep/employee..

  • Platform: Scripts, PHP

Clearly Advanced CMS:An enterprise class knowledge management system using PHP.Syndication through dynamically generated content matrix's allows huge margins for it to anticipate the leveraging of the source information channels while simultaneously preparing to separate and propagate the hyper-data into the most relevant hyper-reference categories within the given directory structure..

  • Platform: Scripts, PHP

Omnistar Knowledge Management Software is just one of many dynamic online applications developed by Omnistar Interactive. Originally developed for our own internal use, we soon realized that our many customers would be delighted to have access to this full service knowledgebase software for themselves. Early on in this business, we realized that the highest expense item that most companies have are toll-free support and on-site visits. That’s why we built Omnistar Knowledge Management Software in the first place: to streamline our support system in a dynamic, easy-to-use application. The best way to reduce the number and expense of support issues is to provide customers with all the support information they could need in a simple format.

  • Platform: Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, MS-DOS, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Palm OS 1.0, Palm OS 2.0, Palm OS 2.1, Palm OS 3.0, Palm OS 3.1, Palm OS 3.2, Palm OS 4.0, Palm OS 5.0, Palm OS 6.0, Windows CE, Pocket PC, Windows Mobile 2003, Windows Mobile 2005, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java

Knowledge Base is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base.. DoyleSoft | Knowledge Base Software. DoyleSoft | Simple, effective, and affordable software. Knowledge Base Software.

  • Platform: Win95, Win98, WinME, WinXP, WinNT 4.x, Windows2000

Ultra Recall is a personal information/knowledge management application for Microsoft Windows. It helps you capture, organize, and recall all of your electronic information across all the applications that you use. There are lots of PIMs on the market, but they tend to be either too simplistic to be very useful, or too complicated to figure out. Ultra Recall was designed with the goal of providing ease of use along with enough power to be able to handle all of your information management needs..

  • Platform: Win98, WinME, WinXP, Windows2000, Windows2003

Web-based knowledge worker automation (KWA) and customer relationship management (CRM) software for contact management, account management, scheduling, goal and outcome management, blogs, file sharing and more. Increase productivity. Full data sharing and synchronization support..

  • Publisher: Stratabase
  • Date: 01-02-2006
  • Size: 9470 KB
  • Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Unix, Linux

This article presents a practical exploration of knowledge management with XML by illustrating techniques for populating Resource Description Framework (RDF) models with data from existing XML formats. As shown in the three code listings, RDF can be used as a companion to customized XML, not just as a canonical representation for certain types of data. This column, with code samples included, demonstrates how easy it can be to jump-start knowledge management with RDF even relatively late in the development game..

  • Platform: Misc Scripts

LessonsLearnedServer is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization. Benefits: 1. Encourages building a knowledge sharing community: LessonsLearnedServer stimulates creating a community of knowledge sharing within an organization by exchanging valuable experiences between the different members. 2. Promotes better communication between remote offices and departments LessonsLearnedServer provides a central repository of knowledge for the whole organization to interact as individuals, department, offices, teams or even clients.

  • Platform: Linux

Assistum Knowledge Editor Personal Edition is a powerful authoring tool that lets you create and customize your own knowledge bases that can be consulted at any time. These knowledge bases will help you deepen the understanding of both complex and easy processes and assist you with making a decision based on a variety of facts and reasons. The program has a visual interface with an easy-to-use system of introducing new nodes and factors (issues that are relevant to the decision)..

  • Platform: Windows

InfoRapid KnowledgeMap is a free mind mapping program and knowledge management system.InfoRapid KnowledgeMap can be used to draw knowledge maps, organizational charts, decision trees and work breakdown structures, taking down your ideas when brainstorming, or generating structure diagrams from XML files. Knowledge maps can be published on the Web or your intranet, can be added to WinWord, Excel and PowerPoint documents, and can be printed in almost any size you choose.The program contains a complete Knowledge Management System suitable for use at home, at work or on the company intranet. Its intelligent KnowledgeMap server analyzes text document content and integrates it with a knowledge map.

  • Platform: Win95, Win98, WinME, WinXP, WinNT 4.x, Windows2000

ProjectBoard is an effective projects' information management software for your Teamwork. Unlike other products in the market, ProjectBoard is not only a tool designed for task management purposes, but it has also been created to boost the work of your team, and to facilitate access to information and project knowledge. Organize your project information and create multi-access work areas. The tool will enable you to create space for data storage (Data Rooms), discussion (Discussion Room), task management (Gantt & Task Manager) and meeting follow up (Meeting Rooms). Boost your team productivity 24 hours per day from anywhere in the world.

  • Platform: Windows2000, WinXP, Windows2003

kbEditor is a full-featured professional knowledge base and FAQ management software. Installation will take up only a few seconds and you will start building your own knowledge base system just in a few minutes. Unlimited categories with levels, knowledges with attachments, multiple administrator accounts, knowledge and visitor comment rating, comment posting, attachments, advanced statistics such as popular categories and knowledges, terms and glossary feature, auto-information feature, membership system, private categories for specific member groups are the only a few features from much more?kbEditor will increase your customer satisfaction and reduce support load.

  • Platform: Scripts, PHP

logMethods is a project/topic knowledge collecting and sharing tool for uses like knowledge management, activity logging, product/system descriptions, research journals, document tracking, etc. logMethods is designed for managing bits and pieces of information that is usually more suitable to be organized in hierarchical model. logMethods is very easy to use. It organizes data in the conventional folder-tree structure that most of the computer users are familiar with. logMethods could also be used as a analytical tool for ontology, semantic research projects.

  • Platform: Scripts, Java

InstantKB.NET is a robust, powerful and easy-to-use 100% ASP.NET and SQL Server knowledge base management solution designed to lower your email & telephone support related enquiries..

  • Platform: Scripts, Asp.Net

myKB is a professional Knowledge Base application that easily and simply integrates into your website. All data for your knowledge base is easily handled with an administration control center. "Admin" accounts have access to your myKB.com settings, "Editor" accounts have access to edit and approve your knowledge base content, and "Reader" accounts have access to view internal only information. myKB has multiple levels of security to track both your internal and external information. All your product information will be organized, searchable, and easy to navigate for your customers. Now your employee policies and procedures, 401K documentation, phone extension lists, and other private information can be distributed in an organized fashion to your employees.

  • Platform: Misc Scripts

InstantKB.NET is a robust, powerful and easy-to-use 100% ASP.NET and SQL Server knowledge base management solution designed to lower your email & telephone support related enquiries.Intuitive category navigation and powerful search capabilities allow customers, employees or partners to quickly and easily locate information on a self-service basis eliminating questions, helping reduce your support costs while improving overall customer satisfaction.Questions can be submitted directly to the knowledge base allowing subject matter experts to answer and instantly share this question with others. This will slash the time you spend answering the same common support questions over and over again.

  • Platform: Scripts, Asp.Net

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