Software Listing: Knowledge Base
- Instant Knowledge Base
- License: Shareware
- Price: 29.99

Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. When you search for a phrase, Instant Knowledge Base will count the number of matches on search words, and give extra weight if all words are matched, then rank the search results accordingly. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
Key Features:
* Maintaining your own knowledge base (adding articles, removing articles, etc.
- Publisher: PC Experts
- Date: 16-03-2008
- Size: 56920 KB
- Platform: Windows Server, Windows Vista, WinOther
- Knowledge Base
- License: Shareware

Knowledge Base is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base.. DoyleSoft | Knowledge Base Software. DoyleSoft | Simple, effective, and affordable software. Knowledge Base Software.
- Publisher: Doyle Publishing
- Date: 08-10-2009
- Size: 10301 KB
- Platform: Win2000, WinOther
- Atlantis GPL Knowledge Base Software --Free.
- License: Shareware

Atlantis FAQ (AltantisFAQ) Free Knowledge Base FAQ Software. Atlantis Knowledge base is a easy to use, customizable php driven web application aimed and providing organizations with the ability to generate text rich documents through a WYSIWYG Interface. Publishers register and then create documents. Documents then can be searched, or display the most recent 10 documents which were submitted to the KB. You may also view all of the documents at once in the knowledge base. This application is highly customizable, and totally free..
- Publisher: atlantisfaq.com
- Date: 18-07-2011
- Platform: PHP, Scripts
- my Knowledge Base
- License: Freeware
- Price: 0.00

This is a PHP/MySQL-based tool to build your own knowledge base for messages and notes for your site. It was developed on Windows 95 and runs also on Windows NT 4.0. It requires MySQL version 3.23 (or 3.22 on UNIX/LINUX) or later and PHP version 4..
- Publisher: schick.tripod.com
- Date: 15-01-2011
- Platform: PHP, Scripts
- InstantKB.NET - Knowledge Base
- License: Shareware
- Price: 119

InstantKB.NET is a robust, powerful and easy-to-use 100% ASP.NET and SQL Server knowledge base management solution designed to lower your email & telephone support related enquiries.Intuitive category navigation and powerful search capabilities allow customers, employees or partners to quickly and easily locate information on a self-service basis eliminating questions, helping reduce your support costs while improving overall customer satisfaction.Questions can be submitted directly to the knowledge base allowing subject matter experts to answer and instantly share this question with others. This will slash the time you spend answering the same common support questions over and over again.
- Publisher: InstantASP Limited
- Date: 12-08-2011
- Platform: Asp.Net, Scripts
- Knowledge Base Builder by StivaSoft
- License: Shareware
- Price: 29

Having Knowledge Base Builder on your website will make it easier for your clients to find the information they are looking for about your products, services, company. Decrease the number of support calls, e-mails and complaints and increase customer satisfaction. Knowledge Base Builder is a simple but feature rich web based, knowledge base software. You can easily create and manage knowledge base, FAQ section and tutorials. It's easy to install and very customizable; with a developer license use Knowledge Base Builder on unlimited number of websites and modify the PHP source code. Knowledge Base Builder has a WYSIWYG editor for rich text formatting, supports HTML and it's very easy to use.
- Publisher: StivaSoft
- Date: 17-07-2011
- Platform: PHP, Scripts
- SupportPRO SupportDesk - Web Based helpdesk software with integrated knowledge base
- License: Shareware
- Price: 99.95

SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include: *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase *AJAX powered user interface *Advanced ticket Rule wizard * POP3 / SMTP support *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Announcements/ News *Ticket Submission : Submit tickets with allowed types of attachments *Quick View Statistics : View ticket and staff statistics in a graphical manner *Reminders *Private Messages *Unlimited Companies *unlimited...
- Publisher: iScripts.com
- Date: 23-02-2011
- Platform: PHP, Scripts
- webbwork Knowledge Base Manager
- License: Freeware
- Price: 0.00

Built with simplicity in mind the knowledge base manager comes with an admin backend where all submitted questions and answers are categorised. Each question/answer is monitored which will help aid you in finding out which areas are in need of clarity, for example if a question related to logging has alot of interest, you know instantly that this section on your site is either not working correctly and or is lacking info regarding logging in. The front end comes with a search feature to aid users ease of use for locating info. The system is also tableless and built using CSS which can be changed enabling you to merge it seamlessly into your current designs.
- Publisher: webbwork.co.uk
- Date: 26-11-2011
- Platform: PHP, Scripts
- DoyleSoft Knowledge Base Software
- License: Shareware
- Price: 99.95

DoyleSoft Knowledge Base Software is easy to use, has a straight forward design, has a robust search engine, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base to use multiple databases. Knowledge Base is perfect for: dental, medical, veterinary, legal, High-tech, and financial offices. At DoyleSoft we belive in easy-to-use no hassle software. We don\'t waste your time with complex licensing models. Knowledge Base is licensed for 20 computers. Feel free to install it on all your network computers and at home and away from the office, hassle free.
- Publisher: DoyleSoft
- Date: 16-05-2013
- Size: 13194 KB
- Platform: Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64
- Knowledge Base source Editor
- License: Freeware
- Price: 0.00

The Knowledge Base source Editor is designed as an accessible tool that aims to help creating and editing snippets of knowledge bases of intelligent systems.
The design is based on the OSTIS technology. The principle of visualization of data stored in the knowledge base that makes it much easier for the editing process and accelerates the process of knowledge bases.
.
- Publisher: Denis Koronchik
- Date:
- Platform: WinOther
- Knowledge Base Builder
- License: Comercial
- Price: 39

A simple, yet powerful knowledge base software to help you maintain a complete Q&A section on your website. Structure content with categories and subcategories, add multimedia and format text using an integrated WYSIWYG editor. The Knowledge Base Builder provides responsive front-end, multilanguage support, glossary management, and widgets such as print, share or rate the article. The software has a very easy admin with role based access and ability to set options and add questions and answers as a piece of cake. As always, StivaSoft offers the software upon two licensing options – User and Developer.
- Publisher: StivaSoft Ltd
- Date: 05-03-2014
- Size: 126 KB
- Platform: Linux, Linux Console, Linux Gnome, Linux GPL, Mac OS X, Not Applicable, Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64
- ProProfs Knowledge Base Software
- License: Demo
- Price: 99.97

ProProfs Knowledge Base is the easiest way to create an information management system to serve your customers better with a F.A.Q section and help retain employee knowledge. It can help create a public, private or a branded knowledge base to which your logo can be uploaded. It is easy to manage documents by creating multiple folders and by importing or exporting multiple documents anytime, anywhere. ProProfs Knowledge Base helps you in reducing customer tickets with a highly searchable and an organized information system. You can use the analytics and reports to improve knowledge transfer effectively.
- Publisher: ProProfs
- Date: 18-10-2013
- Size: 14 KB
- Platform: Android, BlackBerry, Handheld/Mobile Other, iPhone, iPod, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Mac OS X, Mac Other, MS-DOS, Netware, OpenVMS, Symbian, Unix, Win2000, Win7 x32, Win7 x64, Win98, WinMobile, WinOther, WinServer, WinVista, WinVista x64, WinXP, Other
- Delphi Knowledge Base
- License: Shareware
- Price: 29.00

Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. This version of Delphi Knowledge Base gives user even more functions - new sorting, filtering and grouping criteria, bookmarking system and greatly improved DKB Update tool and new interface..
- Publisher: Baltsoft
- Date: 13-05-2003
- Size: 4716 KB
- Platform: WinOther
- powerKNOW
- License: Shareware
- Price: 1190

powerKNOW is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes. Retrieval of Knowledge and Information can be significantly speeded up. It consists of two main components: Contents and Access Methods (Taxonomy and Full text search with highlighting). By defining the taxonomy and the structure of contents, a customized Knowledge Retention Solution can be created.
- Publisher: KLV GmbH
- Date: 19-08-2005
- Size: 66015 KB
- Platform: Win2000, Windows Server, WinOther
- AutoFAQ Addin
- License: Freeware
- Price: 0.00

AutoFAQ - knowledge base solution for everyone! - Reduce your support time. - Provide instant answers to your customers questions, 24/7. - Simple to use, yet powerful enough to slash your support time. - Innovative powerful trainable search technology. - Clever trainable answering machine. - Trainable auto mail-classifier. - Trainable natural language processor. - Trainable knowledge base engine. Requirements - MS .Net Framework 1.1, MS Outlook.
- Publisher: NearSky
- Date: 08-10-2005
- Size: 600 KB
- Platform: Win2000, Windows Server, WinOther
- Priorganizer
- License: Shareware
- Price: 29.95

A To-Do List Manager / Task Manager with subtasks, a knowledge base, journal, scheduled tasks, full text search, and much more! Priorganizer offers an Outlook-like interface that is both familiar and intuitive. When it comes to managing tasks, Priorganizer offers a number of features that you just don't see in other task list programs such as Microsoft Outlook. Unlimited hierarchical tasks, knowledge base, log, recurring tasks, in-place editing, system-tray based 'What's Next' list, scratch pad, drag and drop positioning of tasks, full text search, printing and print preview, dynamic customizable layout that lets you configure the screen to suit your needs, fully configurable and intelligent task actions that will, for example, automatically complete a parent task when all its subtasks are complete, dynamic help screen that offers help...
- Publisher: RiaForm Technology, LLC
- Date: 14-09-2006
- Size: 1007 KB
- Platform: Win2000, Windows Server, WinOther
- Omni Customer Support
- License: Shareware
- Price: 69.00

Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues.
- Publisher: Omni Customer Support
- Date: 27-11-2007
- Size: 2179 KB
- Platform: Java, Tablets, Win2000, Windows Server, Windows Vista, WinOther
- ManageEngine SupportCenter Plus
- License: Freeware
- Price: 0.00

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests.
- Publisher: AdventNet Inc
- Date: 05-11-2007
- Size: 32060 KB
- Platform: Linux, Win2000, Windows Server, WinOther
- TeamKB for Outlook
- License: Shareware
- Price: 300

TeamKB for Microsoft® Outlook® is an enterprise-grade knowledge base, allowing you and your team to share information, reduce customer support, improve staff productivity and eliminate time wasted searching for information across disparate systems such as shared folders and paper documents, all inside Outlook. With TeamKB, your team can document best practices and solutions to common problems and reply to time-consuming and repeated queries by selecting an appropriate knowledge base article. Article can be inserted directly as inline in the email reply, or can be converted to a PDF, XPS or MHT document, and then attach to the reply email.
- Publisher: AssistMyTeam
- Date: 29-08-2009
- Size: 9347 KB
- Platform: Windows Server, Windows Vista, WinOther
- Universal FAQ Manager
- License: Shareware

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim of saving businesses time and money, is such software actually worth it? Cold cash-on-cash return on investments often are 1,000% in Year 1 ? you can easily calculate ROI.
- Publisher: Universal FAQ Manager 2008
- Date: 25-9-2009
- Size: 1013 KB
- Platform: Win2000, WinOther














