Software Listing: Helpdesk Software

Bankoi Helpdesk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal solution for companies with one or more members of staff or for those who want to organise client support..

  • Platform: Java, Scripts

Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly.

  • Platform: PHP, Scripts

Help Desk-99 is an easy to use, simple and well-done helpdesk software. Help Desk-99 is an easy to use, simple and well-done helpdesk software.Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Here are some key features of "Help Desk 99":Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start.Simple to use:- No extensive training is required. People said that one of the major reasons they chose Help Desk-99 is they found it very easy to understand.

  • Platform: WinOther

Hesk is a PHP helpdesk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface and more. You can completely customize the look of the guestbook by editing header, footer and style files!.

  • Platform: PHP, Scripts

Hesk is a free PHP helpdesk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface, integrated knowledgebase, e-mail notifications, custom fields, file attachments, canned responses and more. You can completely customize the look of the script by editing header, footer and style files!.

  • Platform: PHP, Scripts

FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one. FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List...). You can create your own service requests form customized within a few minute without any programming. Customized or personalized your forms are easily. You can easily create custom forms with the form generator or you can use of included design templates in FastRequest and modify to your specific needs. Rapid and easy to use, FastRequest HelpDesk also allows you to define in a few clicks the tasks to be carried out, the periodic and deferred tasks.

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required.

  • Platform: Win2000, WinOther

We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too. We proudly present a Green Desktiny for you. Green Desktiny comes with simple and easy on ticket management, user friendly knowledgebase, unlimited staffs, unlimited departments, multi language support, custom field support and many others.

  • Platform: Linux, Unix, Win2000, Windows Server, WinOther

HelpMaster PRO is a powerful and feature rich helpdesk and call center system The HelpMaster PRO Enterprise Edition is a help desk, CRM, and call center software system. Windows 9X, NT, ME, 2000, & XP compatible. MS SQL compatible. It features a full client-server SQL Server database as it's core and offers a complete list of enterprise features. Key Features include: Complete Call Tracking; Fast Problem Resolution; Web Access for Client and Staff; Automatic Call Escalation; Very Customizable; Flexible Contact Management; Asset Management; Change Management; Comprehensive E-mail/pager/SMS support; Profile based Security; Over 80 Management Reports and much more.

  • Platform: WinOther

Audit your networks, ensure software legitimacy and provide better support ENT Server (Corporate Edition) - take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.Built using industrial strength MS SQL Server 2000 databases, Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.ENT Server (Corporate Edition) it lets you to have control of network hardware and network software.

  • Platform: WinOther

Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise. Ensure compliance with corporate configuration standards using the software metering capability to identify and maintain standard desktop configurations and those that fall out of compliance even during server downtimes.

  • Platform: WinOther

StromaSoft CRM is a useful and reliable CRM Customer support helpdesk software with sales and marketing automation StromaSoft CRM is a useful and reliable CRM Customer support helpdesk software with sales and marketing automation.StromaSoft CRM Software has been developed to be easy to install and simple to use CRM solution that can be used by all business sectors and industries. Non-technical staff members can tailor StromaSoft CRM for their unique business requirements and build lasting business relationships with their clients and exceed expectations.Here are some key features of "StromaSoft CRM":Network support for teams and departments.

  • Platform: WinOther

ENT Server Data Migrator can be used to import user and inventory information ENT Server Data Migrator can be used to import user and inventory information from Network Inventory Manager 3.0, Windows 2003 Active Directories and Network Auditor 3.0.. Microforge.net - Network Auditing and IT Helpdesk Software. Helpdesk and network management tools for hardware detection and software auditing. Effective, low cost, systems management solutions..

  • Platform: WinOther

The SQL Server Utilities are required if you want to use Network Inventory Manager 3.0.11.5 with an MSDE or MS SQL Server 7.0 The SQL Server Utilities are required if you want to use Network Inventory Manager 3.0.11.5 with an MSDE or MS SQL Server 7.0/2000 database server. This suite includes 2 useful applications: the NIM Attach DB 3.0, which enables you to create databases and VsqlW 1.0.3, a SQL Query Tool.. Microforge.net - Network Auditing and IT Helpdesk Software. Helpdesk and network management tools for hardware detection and software auditing. Effective, low cost, systems management solutions.

  • Platform: WinOther

iHelpDesk is a fully web-based service request/helpdesk software solution. iHelpDesk streamlines communication between your end users and their service providers by eliminating unthreaded emails, phone calls, and faxes. With an official place to enter and manage all work requests, users will become more self sufficient requiring less assistance from a helpdesk operator. Once implemented, users will gain confidence that their work requests will not be lost minimizing the need for redundant requests. iHelpDesk will also provide your organization with ticket anaylsis, real-time Knowledge Base ( will be added soon ), easy to use reports.

  • Platform: Asp, Scripts

ExoPHPDesk is a free php helpdesk software. It is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one..

  • Platform: WinOther

ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help.

  • Platform: Win2000, WinOther

Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies. Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise. Ensure compliance with corporate configuration standards using the software metering capability to identify and maintain standard desktop configurations and those that fall out of compliance even during server downtimes.

  • Platform: Android, BlackBerry, Handheld, iOS 4.x, Linux, Mac OS X, Pocket PC, Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64

HelpDesk OSP connects Outlook and SharePoint or Office Live and takes advantage of the best of the Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support.

The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities.

Decrypted password saving. Global Setting - one user can configure for all.

  • Platform: Win2000, Win7 x32, Win7 x64, WinOther, WinVista, WinVista x64

Test Microsoft's Outlook as great helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the helpdesk. You'll get a predefined organisational structure with the typical subjects that happen in customer queries Fashion- + cloth-companies, accompanied by starting points for boilerplates that can be expected in this Outlook helpdesk categories. All templates for the boilerplates already have bilingual headlines + were assigned icons to find them easily. This menu organization is automatically used directly in Microsoft's Outlook with the shareware Reply-Butler, so that the ClipTexts so that the ClipTexts can be accesed rapidly.

  • Publisher: ITSTH
  • Date: 11-04-2011
  • Size: 246 KB
  • Platform: Win2000, Windows Server, WinOther

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