Software Listing: Help Desk Software

	TaskPool | License: Shareware |
	TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a helpdesk for your customers * Outsourcing request: use TaskPool to communicate with your outsourcing partner * Task: create a to do list from your meetings * Bugs: track bugs and fix them * Job Applicants inquiry: communicate with job applicants and have a record of interviews * Reclaim: manage reclamations and communicate with customers, print service reports * Visitor: use Taskpool for evidence of incoming and leaving visitors in your company * Document: use TaskPool for evidence of different Versions of documents including comments You can set up TaskPool in a few minutes and configure it step by step. Publisher: DEK Software International| Date: 20-03-2009 | Size: 42922 KB
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	iNET-Office | License: Shareware |
	iNET-Office - Fully Customizable with over 100 user definable options. Role based individual and group security. Security specific to individual modules. All modules provide detailed folder and subfolder capabilities to enable your ability to properly organize all of your companies information. DOCUMENT MANAGEMENT: allows you to gain control over the storage, maintenance and distribution of information in your enterprise. With workflow management, role based security controls and audit trails to provide accountability, control, and clarify ownership, Document & Form Management lets you store information, control where it goes, and who can access it. Publisher: Converged Systems Int LLC| Date: 01-10-2007 | Size: 5000 KB
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	Ring4Freedom | License: Shareware |
	Have you ever been trapped in a conversation with an annoying person and prayed that your phone would ring to give you "an out"? Well, Ring4Freedom has answered your prayers! Ring4Freedom is software that will ring your cell or desk phone at your command. Simply press the hotkey and your phone will ring instantly. DownloadRing4Freedom now and say "hello" to the person calling you and "gotta roll" to annyoing colleagues, boring meetings, and uncomfortable conversations. Features:Easy to schedle times for you to be called - great for boring meetings and bad dates.Unlimited usage!Option to use Ring4Freedom directly from your phone - great for when you are away from your computer. Publisher: Ring4Freedom LLC| Date: 01-06-2005 | Size: 1764 KB
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	ManageEngine ServiceDesk Plus | License: Freeware |
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. Publisher: AdventNet Inc| Date: 12-11-2008 | Size: 44032 KB
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	CI Discovery Network Inventory | License: Demo |
	Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. Features include on-board reports and a "Change Tracking" tool which easily identifies changes to a workstation between two audits. The "Hardware and Software Master" compiles an accurate inventory of all hardware and software used across your enterprise. Publisher: Kemma Software| Date: 25-04-2006 | Size: 45872 KB
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	Instant Knowledge Base | License: Shareware |
	Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. When you search for a phrase, Instant Knowledge Base will count the number of matches on search words, and give extra weight if all words are matched, then rank the search results accordingly. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched. Key Features:  * Maintaining your own knowledge base (adding articles, removing articles, etc. Publisher: PC Experts| Date: 16-03-2008 | Size: 56920 KB
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	Twilight Utilities Desk Switcher | License: Shareware |
	Give yourself more room on your 2K/XP desktop with this handy desktop manager. Switch instantly between virtual desktops with simple key strokes or use the mouse. Never run out of desktop space again! Each desktop can have its own unique wallpaper to help you better navigate.. Publisher: Twilight Utilities| Date: 14-06-2006 | Size: 445 KB
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	Carnival Jackpot | License: Freeware |
	Breakout your beads and step up to see how lucky you are! Carnival Jackpot brings you the thrill of a casino without having to leave your desk. We've added some unique new tricks and a wild carnival theme to our most popular game for 24 hour, all year long, bell ringing excitement.. Publisher: Free Web Games| Date: 10-01-2005 | Size: 560 KB
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	ENT Server (Corporate Edition) | License: Shareware |
	Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users. Built using industrial strength MS SQL Server 2000 databases, Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization. ENT Server was written, from the ground up, using distributed technologies and each of the modules in ENT is designed to be accessible both in an Intranet LAN environment and over slower Wide Area Network (WAN) or Internet connections. Publisher: Microforge.net Limited| Date: 02-04-2005 | Size: 102003 KB
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	Boldchat Operator Client .NET | License: Freeware |
	Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.. Publisher: Bravestorm, LLC| Date: 25-07-2006 | Size: 4627 KB
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	Skymol Communicator Live Help Software | License: Shareware |
	Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat and their simultaneous combinations communication forms through your web site. Skymol offers on-demand customer service software, help desk software for online sales and customer service. Our new solution establishes a powerful communications interface inside a web page, creating a live real-time multi-media connection between an agent and a web site visitor. It is easy to use with no software downloads or user setups, or without setting any hardware equipments (except webcams and headsets). Publisher: Skymol Corporation| Date: 24-04-2007 | Size: 1 KB
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	Obvek | License: Shareware |
	Obvek is a 3D graphic desktop shell with a set of the useful and nice 3D objects. You can load, control, configure installed 3D objects ( 3D Desktop, 3D Clock, 3D Calculator). 3D object named "Room_A" is a virtual room with a computer desk, a computer, a file cabinet and shelves. You can use the Room_A object to store and organize links to your favorite files, to run your program files (exe), to playback your music files ( mp3, wav, wma, mid), to view your pictures ( jpg, bmp), to execute some computer functions ( DVD/CDROM door open/close, Volume control).. Publisher: Obvek Software| Date: 03-11-2007 | Size: 761 KB
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	Paper 2 PDF | License: Demo |
	Do you want to use modern computers to store the paper hill on your desk in digital form? This is no longer a problem. With Paper 2 PDF you can simply scan the documents and then save them with all the sheets in one pdf file. Now you ever have access with the Acrobat Reader with ease. Now it is easy for you to give away or publish your documents in the Internet. This is easy, powerful and modern document management today!. Publisher: CAD-KAS GbR| Date: 22-07-2003 | Size: 619 KB
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	DataTrack System | License: Shareware |
	The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. Publisher: Magnoware Systems| Date: 23-10-2006 | Size: 13024 KB
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	TradeTones | License: Shareware |
	The Trade Tones software is the Virtual Pit of the market using Interactive Brokers data feed. It is designed to help you to recognize the market's activity, even if you are out of your trading desk. It tells you using extendable sound library what size of single transaction is and more important what action is: Buy or Sell. Additional features: Graphic equalizer - it is kind of visualization of all market activities, which helps you to review the history of tick trades. Color-coded Time & Sale window helps you quickly recognize where transaction has occurred: on the Bid, on the Ask, between the Bid-Ask or out of the Bid-Ask. Publisher: Z-Spider.com| Date: 30-11-2005 | Size: 3900 KB
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	HelpDesk lite | License: Shareware |
	HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation, automatic notifications, sort, search through, and more. HelpDesk lite is opensource software released under GNU General Public License. The are a number of advantages that opensource code offers over closed source: * Security: Access to source code makes it easier to detect security flaws in software * Customization: Open source applications may be customized by anyone with the requisite skill * Restriction: Open source applications can be used without any restrictions (users, servers count) HelpDesk lite requires Lotus Notes/Domino version 6 or higner. Publisher: it-stream.com| Date: 07-09-2009 | Size: 318 KB
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	ActivIcons | License: Shareware |
	Lets you easily change default Windows icons, cursors and other icon-related desktop parameters (such as: make text labels transparent, animate icons, restore desk layout, change icons on individual folders). Quickly change default mouse cursors, rebuild Windows' icon cache, increase cache size, change drive and other icons, restore default icons, more.. Publisher: AllWindowsSoft| Date: 26-02-2007 | Size: 2468 KB
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	VueChat Express | License: Shareware |
	VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet. If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service solution very easily in just a few minutes and communicate with your customers and website visitors online. Publisher: VueCam| Date: 01-05-2005 | Size: 3402 KB
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	LBE Desktop Helpdesk | License: Shareware |
	Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Publisher: Leigh Business Enterprises Ltd.| Date: 24-11-2008 | Size: 4511 KB
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	NotesHolder Lite | License: Freeware |
	NotesHolder lets you quickly type in any piece of information so that you can easily find it when you need, read it or print it out for your convenience. This is the most effective way to store all your notes without cluttering up your desk with PostIt and sticky notes. Unlike the other similar applications, NotesHolder is very thrifty with your screen space. You can even turn off NotesHolder icon in the system tray. But if you move your mouse cursor to the edge of the screen, the list of the notes sorted by the time of creation and divided into categories will pop up. Click once to create a new note or to edit an existing one. Publisher: A!K Research Labs| Date: 13-06-2005 | Size: 1093 KB
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	CSC Date Calculator | License: Shareware |
	CSC Date Calculator quickly counts the days until your deadline. You can even tell CSC Date Calculator which days not to count like weekends and vacations. You decide. CSC Date Calculator counts the days with professional precision and super speed. Don't waste tijme counting and recounting days on your desk calendar and spend the time you save with your newspaper and coffee instead. Missed deadlines are the number one risk for professional liability suits. Purchase CSC Date Calculator for your staff and watch docketing errors disappear. On the telephone with opposing counsel, take command of dates and deadlines with split-second speed and laser sharp precision. Publisher: Computer Solution Central| Date: 31-03-2004 | Size: 737 KB
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	Sermon Recorder | License: Shareware |
	The Behest Sermon Recorder for Windows (XP or Vista) simplifies the task of recording sermons (and any other form of audio) directly to MP3 format on your computer - you simply need to be able to connect your computer to the recording output of your sound desk or other sound source which will be a very straightforward procedure for most sound desk technicians. An optional extra feature allows simultaneous creation of two files at different qualities - ideal for creating Podcast and CD quality recordings. Recording to MP3 on a computer rather than directly to CD or to tape leaves you free to easily. Publisher: Behest Software| Date: 20-06-2009 | Size: 935 KB
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	MetaLAN | License: Shareware |
	MetaLAN is a tool for Windows network administrators and support staff. MetaLAN allows administrators to easily Remote Control, wakeup, shutdown, report on hardware and software, registry manipulation, kill errant processes on Windows servers and workstations. Track installed software for license requirements. Make informed decisions on hardware upgrade requirements and support your business case with reports. Easily find what computers a user is logged onto. Export data to CSV HTML reports or view reports in MetaLAN itself. A specialized easy to use tool. Main Features:  -Remote Control  -Process Control  -Wake On LAN (WOL)  -Shutdown Tool  -WMI Tool  -Health monitor  -Reporting on hardware and Software  -Standalone or Server modes  -Search and modify registries in real time  -Export of data to CSV and HTML  -Centralized access to windows management tools MetaLAN is small, fast and easy to use. Publisher: Hammer Software| Date: 14-11-2005 | Size: 3785 KB
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	Qasper Business Organizer | License: Freeware |
	Qasper Free Personal is our full-featured, free, single-user version of Qasper's powerful, on-demand Workgroup CRM and and Business Information Organizer software (www.Qasper.com). Full of creative and unique features, Qasper empowers you, your workgroups and your business to organize, centralize, manage and visualize your personal and business information. 20+ integrated modules provide you with all the functions needed to manage contacts, connections and documents, record and track opportunities, projects and issues, perform order entry, handle actions, activities, emails and to dos, run your daily calendar, build and run reports and queries, and visualize your data. Publisher: Dalco Technologies Inc.| Date: 12-10-2006 | Size: 17413 KB
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	Abracadabra Instant Manual | License: Shareware |
	Are you tired of manually copying screen captures to a word document when you create a manual? Are you tired of putting steps in the wrong order or missing them out completely? Abracadabra Instant Manual lets you create error free, easy to understand manuals in little more than the time it takes to perform the task you're documenting. No more switching between a word processor and the task at hand. With Abracadabra Instant Manual you document a task as you perform it! Abracadabra Instant Manual is a versatile, cost effective solution for the production of technical manuals and "how to" instructions for any computer based task by technical support engineers, system administrators, IT help desk staff, software trainers, or anyone who needs to quickly document how to use a software package. Publisher: Abracadabra Solutions| Date: 29-07-2003 | Size: 1276 KB
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	Daily Hours | License: Shareware |
	If you need to somehow keep track of how many hours you have been at work or at some task this program does it for you, in the background. This is incredibly useful if your place of work has no automatic clocking system but nevertheless requires you to report or record how many hours you've been at work. If your working hours are flexible chances are you cannot remember each day when exactly you turned up at the office. (Nice for software developers whose notion of time gets nebulous after a day. Publisher: Muires| Date: 31-07-2002 | Size: 41 KB
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	Radix | License: Shareware |
	Radix is a complete client/server software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service and support, time tracking and billing, expense tracking, scheduling, and electronic communication. Because Radix is a true distributed application with distinct client and Server components, users have the flexiblity of accessing it's powerful features whether they're in the office, at a remote location, or even at home. Built with state-of-the-art Microsoft development tools, MySQL database technology, and careful attention to user interface design, Radix is easy to use, reliable, fast and powerful. Publisher: Hurstridge Technologies| Date: 01-03-2005 | Size: 23388 KB
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	Pure Patience | License: Freeware |
	Pure Patience is a card game of patience, or solitaire, as it is called in America. The object of the game is to combine the tiles as a full house. Cards are shuffled and placed on the desk in 4 rows with 13 cards in each. The way you place cards on a desk in a traditional patience card game usually depends on your liking, spirits or whim, but the software will do it for you, and you will only have to do the most interesting thing - to play the game! The starting card is the leftmost card in the uppermost row. It designates the starting suit and rank. This card cannot be relocated during the game. Publisher: Pingram Marketing| Date: 30-03-2005 | Size: 871 KB
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	FastRequest HelpDesk | License: Shareware |
	FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one. FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List…). You can create your own service requests form customized within a few minute without any programming. Customized or personalized your forms are easily. You can easily create custom forms with the form generator or you can use of included design templates in FastRequest and modify to your specific needs. Rapid and easy to use, FastRequest HelpDesk also allows you to define in a few clicks the tasks to be carried out, the periodic and deferred tasks. Publisher: FullData inc.| Date: 05-11-2008 | Size: 48019 KB
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	ADMLink ESD | License: Shareware |
	ADMLink ESD (Electronic Software Distribution) enables Administrators to automate process of Software Installation, Version upgrade and have up-do-date information on software Inventory. This product is about ease-of-use and saving your time. It is not an easy task to roll out an application in your enterprise. If you spend most of your day going from desk to desk with a CD to install or upgrade desktop software, this product is for you. It gives you control on what and where needs to be installed, what prerequisites each software has, and manage whole process from one single console. Scheduled your installation jobs for after-hours or for immediate execution. Publisher: Asteta, LLC| Date: 23-03-2007 | Size: 14227 KB
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