Software Listing: Front Desk Software

Any particular company that does online business wants effective help desk software. In lots of cases, the software for help desk is a very important component to a perfect strategy of business that can assist both the client and company. Comparing, locating and researching, the available options can be a threatening undertaking, but it assists to be knowledgeable about your choices. Generally, a solution of the help desk software offers a centralized method to manage issues and problems in the management of website. With any particular e-commerce business, issues related to technical aspect will certainly occur.

  • Platform: AS/400, BEOS, Handheld, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac PPC, MS-DOS, Netware, OpenVMS, OS/2, Palm OS, Pocket PC, RIM, Symbian, Unix, Win2000, Windows CE, Windows Mobile, Windows Server, Windows Vista, WinOther

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Now with Live Support Chat..

  • Platform: Asp, Scripts

Every wonder what it would really be like to have FREE help desk software was professionally written? Help Desk Point is a new open source help desk application based on php and mysql. It's easy to use, and highly customizable..

  • Platform: PHP, Scripts

Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly.

  • Platform: PHP, Scripts

ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use..

  • Platform: Misc Scripts

Help Desk Reloaded Free MySql PHP help desk software is multi-platform compatible. Help Desk Reloaded is a 100% free web based Help Desk Customer Support System. Users can quickly log help desk tickets, and Customer Support HelpDesk representatives can track calls, assign priorities, etc etc. Help Desk Reloaded Requires VERY LITTLE knowledge of MySQL. Our Help Desk Installation Software creates the necessary tables and fields in the MySQL database, setup is almost 100% automated. We also offer a free online demo of our help desk software, as well as help desk screen shots. Please check back often, as we are constantly releasing new features and updates.

  • Platform: PHP, Scripts

Help Desk Software for Free. This software is a great for small to medium size information technology department. Based on PHP and using MySQL, features an easy installation wizard..

  • Platform: PHP, Scripts

Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software. The design of this software comes from many years of help desk experience working in a help desk environment. All the basic tools for running a successful help desk are included in this help desk software package..

  • Publisher: Joe J.
  • Date: 03-11-2011
  • Platform: PHP, Scripts

Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · 45 Day Unconditional Money Back Guarantee.

  • Platform: WinOther

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP Hosted Options Help Desk Software Integration: -...

  • Platform: WinOther

Mioot Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003. With Our Help Desk Software Live Support Agents can track the visitors information in real time and Chat with customers. This software is also bundled with e-mail and phone logging solutions. Advantages of Help Desk Software system Live chat software is a new way of communication method along with traditional Email and Telephone support. With Help Desk software customer around the world can contact the customer support executives at Free of cost . Agent also can do multiple chat concurrently and this will increase the overall productivity and customer confidence and values Why mioot Live Chat Software ideal for customer support solutions? Mioot live chat software is offering customer support solutions since 2003 with...

  • Platform: Android, BlackBerry, iOS 4.x, Linux, Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64

RezOvation is a complete reservation / front desk software package for Bed and Breakfast, Hotel, Self Catering Holiday Home, Apartment Rental, Property Management (including multiple locations), Adventure Travel Business, Meeting Facilities, Storage Unit, or other businesses that rent items by the day and/or hour. Main features include : Intuitive interactive calendar, rent by day/hour, point of sale functions, flexible and easy configuration to match your business practices, web module to upload to and download from online availability systems, data conversion wizard, international date and currency compatibility, multiple property management features (with special financial reports based on different business groups), booking agent interface with unlimited fee structure (helps you track your online reservations), E-mail...

  • Publisher: RezOvation
  • Date: 24-07-2009
  • Size: 29696 KB
  • Platform: Win2000, WinOther

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - LDAP / Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Reporting Included Free Help Desk Software Integration: - iPhone App -...

  • Platform: WinOther

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. Provides customer support and account management via your blackberry, PDA or any Internet connection. All 100 percent web browser based with Shared open source code. CRM Software System and Customer Self Service. Online CRM and customer support software systems and solutions.

  • Platform: Win2000, Windows Server, WinOther

Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support requests, why not have them open a support ticket on a professional online help desk. That way you can manage and prioritize your customer support issues to provide a much higher level of customer service. Effective customer relationship management is critical for your website and a having professional online help desk is an integral part of any CRM solution.

  • Platform: Misc Scripts

ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. ExDesk is a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment..

  • Platform: Misc Scripts

SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include: *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase *AJAX powered user interface *Advanced ticket Rule wizard * POP3 / SMTP support *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Announcements/ News *Ticket Submission : Submit tickets with allowed types of attachments *Quick View Statistics : View ticket and staff statistics in a graphical manner *Reminders *Private Messages *Unlimited Companies *unlimited...

  • Platform: PHP, Scripts

Whether deploying the Web Help Desk software as a pure help desk software solution, a customer support software solution, or an issue tracking software solution, you can be assured that the Web Help Desk feature set will accomodate your department's requirements to fulfill any submitted request more efficiently and effectively.

This free edition contains:
- No Trial Period or Expiration Date
- Software Completely Free From Ads
- Unrestricted Lite Edition Functionality
- Free Software Upgrades for One Year

Free help desk software features include:
- Self Service and Ticket Submission Portal
- E-Mail to Ticket Conversion
- Knowledge Base - Internal and External
- 2-Way E-Mail Communications
- SLA E-Mail Alerts and Reminders
- LDAP and AD Integration
- Run Help...

  • Platform: WinOther

Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and remotely manage devices on your network. The software is easy to use and install, and is very flexible.

Features:
 Logs, numbers, Organizes, and prioritizes work order requests
 Built in remote tools that allow you to take remote control over any PC or server on your network.
 Communicate work order status to end users and support staff
 Users can submit their own work order requests using a browser based form
 Built in reporting features
 Works with a variety of database formats (File, MS SQL, *Coming
 soon! - MySql)
 Built in application security
 Ability to customize forms and data to meet your organizations specific needs.

  • Platform: Win2000, Windows Server, WinOther
  • InsTIL
  • License: Demo
  • Price: 2490
  • Rating

InsTIL help desk software has a modular, pre-integrated set of six modules that allows you to choose the functionality your business needs, with scalability to address growing needs. InsTIL Service Desk is a comprehensive set of software product offerings designed to improve IT service levels and productivity, Deliver best practices & standardization and align IT for delivery of value to Business..

  • Platform: Windows Server, WinOther

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