Freeware Listing: Ticketing System

BugIn and Ticketing System is a lightweight PHP4/ADODB (MySQL and PostgreSQL tested) bug/ticket/issue tracking system.

  • Publisher: Anonymous
  • Date: 12-05-2013
  • Size: 471 KB
  • Platform: PHP, Scripts

OTRS is an Open Source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. OTRS is well known for being painful to install, but you’ll never know it when you use a JumpBox.

Give JumpBox for the OTRS Trouble Ticketing System a try to fully assess it's capabilities. for WindowsXP, Vista

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  • Platform: WinOther, WinVista

EyeGoop Open Source Trouble Ticketing System is an open-source trouble ticketing system developed with Qt4 and MySQL. The targeted audiences for this project are IS Departments that need a no-cost solution for IS issue management.
IS Open Trouble Ticketing System License - GNU General Public License (GPL); Qt Public License (QPL).

  • Platform: WinOther

This module adds a "due date" and related fields to support tickets generated by the Support Ticketing System module. Sponsored by 4Site Interactive Studios..

  • Platform: PHP, Scripts

BugIn' is a lightweight PHP4/ADODB (MySQL and PostgreSQL tested) bug/ticket/issue tracking system.
BugIn' Ticketing System License - BSD License.

  • Publisher: Bugin
  • Date:
  • Size: 466 KB
  • Platform: Linux, Mac OS X, WinOther

Quicklogs is an easy to use trouble ticket management system. Built on PHP and MySQL, Quicklogs is designed to be accessible across multiple platforms and multiple web browsers. Quicklogs strives to be as easy to use as email. Quicklogs keeping it simple
Quicklogs Trouble Ticketing System License - BSD License.

  • Platform: WinOther

The project aims at developing a Web Application, which can be used for managing the Ticketing system of a transport company.
eTicketing System License - GNU General Public License (GPL).

  • Platform: WinOther

HelpMe Ticketing is a PHP/MySQL support ticketing system designed for use internally within organisations. Designed and Developed to be as simple as possible for the users whilst providing as much detail as possible for the technical staff.
HelpMe Ticketing License - GNU General Public License version 3.0 (GPLv3).

  • Platform: WinOther

With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track help requests and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract. If you prefer to host the system using your own Windows web server we offer a range of packages, from the Razordesk Personal Edition to the Enterprise Edition Licensing is based on the number of seats or 'concurrent logins'.

  • Platform: Win2000, Windows Server, WinOther

This is a customer ticketing system to manage multiple users and customers. Eventually it will be used to do time management manage other aspects of the the customer interaction. This is intended for use with companies providing computer support..

  • Platform: WinOther

IRM is a Web-based asset tracking and trouble ticketing system built for IT departments and helpdesks. It keeps detailed information on both hardware and software, including each computer and network device in your organization..

  • Platform: Linux, Mac OS X, WinOther

A simple ticketing system for weighbridge/truck scale systems.
Simple Scale License - BSD License.

  • Platform: WinOther

phpTicketing is an Open-Source ticketing system.
phpTicketing License - GNU General Public License (GPL).

  • Platform: WinOther

This is a ticketing system plus customer database integrated software. It is all PHP/MySQL based and all open source.
Iron Help Desk License - GNU General Public License (GPL).

  • Platform: WinOther

Powerful Perl/MySQL-based Ticketing system for small/medium organisations to log, track, manage and respond to customer/client emails via web-based front end. Includes staff login, personalized queue views, private/public updates and more besides.
taskdesk License - GNU General Public License (GPL).

  • Platform: WinOther

Simple ticketing system to track jobs in any department such as IT Support, Finance queries, etc. Written in PHP and MySQL. No authentication is built in so it should be used in a trusted environment.
MyTickets License - GNU General Public License (GPL).

  • Platform: WinOther

The project aims at developing a complete support ticketing system to be used by any organization for tracking and managing customer requests,queries and problems.The platform that will be used will be PHP and Mysql.
ANSI Support Tickets License - GNU General Public License (GPL).

  • Platform: WinOther

We wait at the queue for everything in our entire life. Foodgulu provides hongkongers an awesome opportunity to make good use of their dinning hours. We have invented a remote ticketing system built in with most cutting edge technology which is unprecedented in Hong Kong for real time queuing system. That leads us to believe that the convention way of queuing for tables in the front of the restaurant has become revolutionized by the digitalized format.

Foodgulu's "Queue up" is a most advanced application for Hong Kong dining experience. The main functions not only includes the most popular restaurant searching, reviews and online menu, but also adds a bit of fun by having a forum for experience sharing.

  • Platform: Android 4.x

The i-net HelpDesk is the service management solution for SMEs. Suitable for internal support, an ITIL service desk or ticketing system for the external customer support.

This app is specifically designed for supporters during mobile use. They can thus be directly at the customer site and view and edit orders.


MAIN FUNCTIONS

- Log in as supporter or dispatcher
- Access to requests and inquiries according to configured permissions
- Display details of the requests, including the processing steps
- Answer requests by email
- Edit requests (e.g. edit, finish, re-submit, set appointments …)
- Enable the customer to sign a processing step
- Variable view of requests (grouping, sorting)
- Create new requests
- Escalate requests to other resources
- Add, view and download attachments
- Search for...

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests.

  • Platform: Linux, Win2000, Windows Server, WinOther

Ticketing System: Freeware | All

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