Freeware Listing: Tech Service Management
- Service Management Software
- License: Freeware

Manage your service and repair including work orders, service scheduling, service calls, preventative maintenance, and customer contact information. Service Management Software is the ideal free solution for any service oriented business. Web-based interface using php and mysql, can be setup as part of your web site so it can be accessed from anywhere. Help create service efficiencies, increase service quality, and streamline your service operations..
- Publisher: SM Phil
- Date: 09-06-2011
- Platform: PHP, Scripts
- Microsoft System Center Operations Manager
- License: Shareware

Microsoft System Center Operations Manager provides end-to-end service management of applications and IT services running across your datacenter fabric, providing you greater and control and insight into the health and performance your Microsoft, UNIX and Linux servers, and the workloads running on them. With Operations Manager 2007 R2 you can reduce the cost of managing your datacenter, and assure delivery of IT services to expected and agreed levels.
System Requirements
For the Microsoft System Center Operations Manager 2007 R2 Management, Web, Database and Reporting Servers:
- Computer with an x86 or x64 2.
- Publisher: Microsoft
- Date:
- Platform: Windows 7, WinOther, WinServer, WinVista
- Numara FootPrints
- License: Shareware

Your processes may be complex, but that doesn't mean your service management solution should be. Every business is unique, but that doesn't mean your service management solution should require costly custom development and consulting to support your needs.
Enter NumaradlT* FootPrintsdlT*: an uncomplicated, flexible and cost-effective IT service management solution. Numara FootPrints helps you drive business success through excellent customer service, and reduce resource drain by streamlining and automating operations.
The award-winning, ITILdlT* V3-compatible solution meets your needs for fast time to productivity, ease of administration and use, and extensive workflow automation.
- Publisher: Numara dlT« Software, Inc.
- Date:
- Size: 431677 KB
- Platform: Win2000, Windows 7, WinOther, WinServer, WinVista
- ServiceDesk Lite 2014
- License: Freeware

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage service contracts and customer complaints. Service management is made simpler with Service Desk Lite. Service Desk Lite is useful for service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended.
- Publisher: Spinsolite
- Date: 01-10-2014
- Size: 5219 KB
- Platform: Tablets, Win2000, Win7 x32, Win7 x64, Windows 8, Windows Server, Windows Vista, WinOther, WinServer, WinVista
- ServiceDesk Lite
- License: Freeware

ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage customer complaints.Service management is made simpler with Service Desk Lite.ServiceDesk Lite is useful for small service firms to systematically manage customer complaints so that it never goes, unattended.The features of ServiceDesk Lite includes Registering Complaint, Assigning, Closure, Reports, Excel Export.
- Publisher: Spinso
- Date: 22-08-2017
- Size: 5970 KB
- Platform: Win2000, WinXP, Win7 x32, Win7 x64, Windows 8, Windows 10, WinServer, WinOther, Windows2000, Windows2003, Windows Server 2012, Windows Tablet PC Edition 2005, Windows Media Center Edition 2005, WinVista, Windows Vista, WinVista x64
- Customer Service Management Software
- License: Freeware

There is absolutely no doubt that the Customer service management is regarded as quite significant for success of the organization. It is also well established fact that the happy customers will make for the profitable organization. This is quite far most cost efficient and it retain the existing customers as it is for acquiring the new ones. Hence, to have best in the class client service management software is definitely the key which will provide the organization with the competitive edge of industry. Below mentioned are few of the modules which should reside in the competitive software of Customer Service Management such as the contact management then the store where customer data as the master record will be also used for each interaction.
- Publisher: Business Database Builder
- Date: 25-03-2011
- Size: 90 KB
- Platform: Win2000, WinOther, WinVista
- ServiceManager for Windows
- License: Shareware

Achieve comprehensive service management processes for incident, problem, change, configuration, availability, release, contract, catalog-based requests and service level management..
- Publisher: vinceopensource
- Date:
- Size: 63744 KB
- Platform: Win2000, Windows 7, WinOther, WinVista
- Kalkun for Windows
- License: Shareware

Kalkun is a simple web-based SMS (Short Message Service) management, it use gammu-smsd (part of gammu family) as SMS gateway engine to deliver and retrieve messages from your phone/modem..
- Publisher: back2arie
- Date:
- Size: 1013 KB
- Platform: WinOther
- Web-based CSM Software
- License: Freeware

Each and every business understands the customer’s value, without customer, businesses stop to survive. It is the standard behind Customer service management. On the other hand CRM is a way by which companies get and keep customers. It even allows businesses to get better their association with their clients. CRM software permits businesses to perform the entire at reasonable cost. It also helps in making processes of the business more efficient and effective. Expenses or cost is always a trouble that address by so many people. In working businesses, on the whole profit is forever calculated after eliminating the entire expenses.
- Publisher: Business Database Builder
- Date: 08-06-2012
- Size: 90 KB
- Platform: Win2000, WinOther, WinVista
- iKode Service Desk X
- License: Freeware

iKode Service Desk X is an easy to use and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more. iKode Service Desk X can be used to resolve IT issues by ITSM work flows that keeps your company organized, efficient and provide excellent customer service!.
- Publisher: service-management-software.org
- Date: 22-10-2012
- Size: 2962 KB
- Platform: WinOther
- AWS Management Console
- License: Freeware

Amazon Web Service Management Console
AWS Management Console License - Apache License V2.0.
- Publisher: Awsconsole
- Date:
- Platform: WinOther
- The Real Time Service eXchange Project
- License: Freeware

rtsx is a "Real Time Service eXchange" for rt service management of 2.6.18 Linux apps. rtsx manages provisioning & control of rtusd "real time user space drivers" with central utility service support for apps & mw engines using the rtusd set.
The Real Time Service eXchange Project License - Common Public License 1.0.
- Publisher: Rtsx
- Date:
- Platform: WinOther
- AppOnTheRun: Field Service Mgt
- License: Freeware

AppOnTheRun is a comprehensive field service management solution, designed to promote flexibility, integrity, and efficiency in your small or medium-sized business.
Note: This app can only be used by registered users of the AppOnTheRun solution. Please visit AppOnTheRun.com or send us a message at sales@appontherun.com to get started with a new AppOnTheRun account.
Flexibility.
• AppOnTheRun is cloud-based and uses mobile apps, so you can run your business from anywhere.
• Users can customize visit types with unique services, products, and readings to best represent how they do business
• With an electronic dispatch system, supervisors can change the schedule on the fly without disrupting workers or distributing new paperwork.
- Publisher: PCdotCOM, Inc.
- Date: 26-02-2014
- Size: 462 KB
- Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
- LiveTime ITSM Service Desk
- License: Freeware

Absolute Service is an Enterprise Service Management, Service Desk and Help Desk solution built around ITIL best practices. This application provides mobile access to both the SaaS and on-premise solutions provided by Absolute Software.
Manage Service Requests, Incidents, Problems, Changes and Deployment Tasks remotely. Communicate with customers and monitor SLA achievement all from your Android powered device. Use Absolute Service to improve customer service and provide visibility across the entire organization and process alignment within the business.
*Requires an Absolute Service v7+ / LiveTime v7+ instance accessible via the Internet.
- Publisher: LiveTime Software
- Date: 28-01-2015
- Size: 847 KB
- Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
- Ecora Documentor
- License: Freeware

Ecora Auditor Lite for Windows is a free on-demand, detailed configuration reports for the entire IT infrastructure Ecora Auditor is an agentless Windows software that will install on a Windows workstation and collect hundreds of thousands of configuration settings to generate on-demand, detailed configuration reports. Systems change constantly, and each change whether planned or unplanned can trigger downtime or a security breach. Current IT documentation, especially in today's compliance-driven IT environments, is essential. Documentor eliminates the time-consuming and error prone manual process of data collection and ensures accurate, timely documentation of the IT infrastructure.
- Publisher: ecora.com
- Date: 18-6-2009
- Size: 53760 KB
- Platform: Win2000, WinOther, WinServer
- Dispatch Software
- License: Freeware

Save time, money and increase your customer satisfaction by using dispatch software. 100% free online, web-based dispatch software makes it easy to keep track of your vehicles. Easily view what each vehicle will be doing each day. Export the daily schedule to a printable spreadsheet file for your driver to take on the road. View all units on one page for faster scheduling. Dispatch drivers can view schedules ahead of time for better planning and time management..
- Publisher: TDS
- Date: 05-02-2011
- Platform: PHP, Scripts
- StarWebService
- License: Freeware

StarWebService 2.0 is an open-source Web Services Container based on Apache Axis 1.1, enhanced with the capability of wrapping back-end CORBA Object and CORBA Component Model as Web Services, and the flexibility of service management. It implements the O.
- Publisher: starws.sourceforge.net
- Date: 03-07-2012
- Size: 2377 KB
- Platform: WinOther
- openMOM
- License: Freeware

The community built open source Manager of Managers and Business Service Management Solution.Architected for high performance operational management and real-time business service management.
openMOM License - GNU General Public License (GPL).
- Publisher: Openmom
- Date:
- Platform: WinOther
- Open Source Business Service Management
- License: Freeware

Self Organization of an adaptive learning framework for pervasive graph structures from grids, utilities to semantic governance. Business, performance and provisioning assurance are converged with EGA, ITIL, eTOM,SOX, HIPPA, CobiT and AC
Open Source Business Service Management License - Common Public License 1.0.
- Publisher: Openbms
- Date:
- Platform: WinOther
- ossITSM
- License: Freeware

ossITSM is a full function ITSM(IT Service Management) system. References ITIL, etc. Includes 5 big parts: Service Strategy, Service Design, Service Transaction and Service Operation.Continue Service Management.Also CMDB and Monitoring System.
ossITSM License - GNU General Public License (GPL).
- Publisher: Ossitsm
- Date:
- Platform: WinOther
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