Freeware Listing: Support

The ATAF-Support program is a FREE online web database application that can handle online support request.ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installedThe ATAF-Support has 4 forms* A support form where the user can raise a support request* A reply form where the help desk can answer support questions* A view form where the users can read the answer* A Knowledgebase search form.

  • Platform: Linux, WinOther

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required. When inserting a text, automatically the text with the language matching the e-mail's language is inserted. The text module collection can be expanded with your personal texts and thus be configured to match your company's helpdesk.

  • Publisher: ITSTH
  • Date: 13-02-2011
  • Size: 258 KB
  • Platform: Win2000, Windows Server, WinOther

KariChat is a live chat application for providing live customer support and answering pre-sales questions on your website.By using KariChat, you can: Chat in real time, without page refresh or delay. Get information about your visitor instantly, like which country he is in and what is his IP address. Know which page your visitor came from (referring page). Know which search engine your visitor used to find you, and what keywords. Talk with up to 5 visitors/operator. Start with 1 operator, and upgrade to up to 20 operators. Use online/offline images on your website, which lets your users know if you have operators available for chat.

  • Platform: Misc Scripts

Offer live support on your website in minutes. We give you the script (coding) to put your website that will allow you to show a 'chat now' image that your visitors can click on to enter into a live chat with you.An added benefit is that you'll be able to monitor your website visitors in real-time: see what webpages they've visited, who referred them to your site, and what city/state they're from.You can also push pages to your visitors, co-browse with them, ban abusive visitors. Monitor multiple websites, create multiple operators, and put them in any number of departments..

  • Platform: Misc Scripts

ConsumerSoft is proud to offer My Phone Support - the premium PC tech support service. No matter what your problem, no matter where you are, our team of technical experts are just a click away. As long as you have access to an internet connection (or a phone), our highly trained experts can connect to your PC and fix virtually any problem, answer questions, or teach you how to better use your computer. Plus, My Phone Support costs a fraction of what other support companies charge for the same repairs and troubleshooting work. Discover the difference for yourself, and get premium support from My Phone Support.

  • Platform: Win7 x32, Win7 x64, Windows Vista, WinOther

JMS Online Support module displays contacts information of your supporter in your site. In the first version, that module only support 5 supporters at the same time and some chat client like yahoo, skype, msn, aim, icq, email, telephone. With the JMS support online module, users in your site can contact with your supporters like customer support, technical support or manager support only by one click. In the jms_support.css file in tmpl folder have all of classes used in the module. So if you use module JMS Online Support module, you can customize your front end by edit css file in the module.

  • Platform: PHP, Scripts

Joomla 1.0.x/1.5.x module that allows the sending of messages via Yahoo Messenger to the contact and/or technical support IDs set up by the site's Administrator. * The module allows the individual settings for the following options: ++ Yahoo Messenger ID; ++ Displayed text for contact/technical support (html allowed); ++ Alt text for contact/technical support; * The information will be displayed horizontally or vertically. * The module contains the images for online and offline status or, selectable, the standard online/offline images (1..9) from Yahoo Messenger..

  • Platform: PHP, Scripts

This module allows you to specify a list of browsers that your website does not support or are only semi-supported. The motivation behind the module is so that web developers can concentrate on building their site for recent browsers and ask their users to upgrade if they use an older browser that does not display the site properly. Unsupported browsers will be shown the sites maintenance page with a custom message while semi-supported browsers will get a javascript alert or a drupal message. You can allow users to forcefully view the site even if they are using an unsupported browser after they have viewed the maintenance page.

  • Platform: PHP, Scripts

Support modules for the ArrayShift installation profile..

  • Publisher: Jeff Eaton
  • Date: 13-06-2013
  • Size: 10 KB
  • Platform: PHP, Scripts

Support file Cache is a module that allows more intelligent bundling of CSS and javascript files by grouping only files that belong together. While the aggregation mechanism in the Drupal core creates a new 'bundle' for each set of files, Support file Cache allows you to create for example one 'main' bundle that is used throughout your site and additional bundles that are only used on certain pages. It also adds features to control the delivery of these files to the user by allowing to change the hosts from which they are served. This module is sponsored by NowPublic. Note: This module does not support PostgreSQL.

  • Platform: PHP, Scripts

Adds role purchasing support to Drupal e-Commerce. Module created by Sammy Spets from Synerger Pty Ltd..

  • Platform: PHP, Scripts

Adds the ability for Support to send SMS messages depending on a ticket's state and priority. This is a work in progress, sponsored by Tag1 Consulting, Inc. The administrative interface is very rough with limited validation and many planned features are not yet implemented. You have been warned!.

  • Platform: PHP, Scripts

Adds the ability for Support to send regular notifications, and to change the state of old tickets. This is a work in progress, sponsored by Tag1 Consulting, Inc. It is currently of alpha quality with many planned features not yet implemented. You have been warned!.

  • Platform: PHP, Scripts

This module adds a "due date" and related fields to support tickets generated by the Support Ticketing System module. Sponsored by 4Site Interactive Studios..

  • Platform: PHP, Scripts

Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports. Depends on the Support Ticketing System / Helpdesk module. This module is sponsored by Tag1 Consulting, Inc..

  • Platform: PHP, Scripts

Support for RubyForge users. We provide assistance for those who are having problems or need help with the various services offered here. If you've got a general Ruby problem, you might want to take a look at the RubyTalk mailing list. Please take a look at the FAQ if you think you might have a common problem..

  • Platform: Ruby, Scripts

Netviewer Support is a professional remote support solution trusted by 16.000+ companies in 68 countries - now freely available for personal use. With Netviewer Support Free you can help solve the computer problems of your friends and family. All that is needed is an internet connection. You get fast and easy remote access to the other computer for a quick and easy assessment of the problem at hand. Once diagnosed you can take remote control and solve the problem immediately. Features like automated remote diagnosis and the ability to restart and automatically reconnect to the remote computer will help you keep your time investment to a minimum.

  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, Windows Vista, WinOther, WinVista, WinVista x64

Netviewer: Remote maintenance, desktop sharing, remote supportWith Netviewer Support, you will need only a few seconds to establish a secure Internet-based connection to a remote computer anywhere in the world. * Control a computer remotely as if you were sitting in front of it * Important system parameters from the remote computer available at the push of a button * Very high security, without installation, straight through firewalls * Remote computers always participate for free.How a support session works:Installation of Netviewer Support is not required; instead, the user starts it directly from the Internet.

  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, Windows Vista, WinOther, WinVista, WinVista x64

Support Decision Maker is a fun application that simulates a magic 8 ball and instructs you how to proceed in a customer support problem.

Here's how it works: upon launch, click the 'Shake' button. After a short while, the application will display a random response.



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  • Platform: Windows 7, Windows 8, WinOther, WinVista

Close Support help desk software is a multi-user service desk application, simple to install and easy to use. The software will enable your service team to work effectively and efficiently, solving problems and providing top class customer service.

The design allows support and service teams to work effectively together by sharing asset and support information.

The Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any customer service activity.

Give Close Support Service Desk a try to see how useful it can actually be for you!
for Windows2K, XP, 2003, Vista, 7

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  • Platform: Win2000, Windows 7, WinOther, WinServer, WinVista

Support: Freeware | All

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