Freeware Listing: Remote Assistance

Remote Assistance Helper was created to eliminate the need to keep track of computers name in the network Windows XP includes 2 very useful tools, Remote Assistance and Remote Desktop, for providing remote assistance and control of machines. What they are lacking is an easy way to keep track of the machines that need the support. Until now, you had to either know the machine name or look it up when it became necessary to connect to the remote desktop.Remote Assistance Helper was designed to eliminate the need to keep track of each name by presenting the IT professional with a real-time list of machines that are available on the Domain or Workgroup.

  • Platform: WinOther, WinServer, WinVista

Free remote assistance is a reality with Instant Housecall Free Edition. Securely view and control your friend's screen, mouse, and keyboard as if you were sitting in front of their computer. Temporarily access remote PCs without changing firewalls and routers. Setup takes less than one minute. Simply download this software and create your free Specialist ID, then direct friends and family to www.FreeRemoteSupport.com. Includes remote desktop sharing, access and control, file transfer and chat. Works seamlessly with Windows Vista UAC. Free for personal use. Business Edition is also available.

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

Remote Assistance Identification tries to connect to remote server using http protocol. Due to high number of clients we have, and need to maintain high quality of our support service we decided to use some kind of Remote Desktop. We choose VNC remote administration tools. Althrough VNC is good solution, we noticed problem from the very beginning: it lacks easy management fo remote users which are not available on static public IP's.We constantly had a problem to find out when user, who requested assistance, is online , and what is his IP we can use to access his computer. Usualy, we had to keep user online on phone line, and make him connect via other line and then tell us whether he is connected and what is his IP.

  • Platform: WinOther

SupportSmith TeamUp! FREE is a quick and easy two-people sharing and collaboration tool. It enables desktop and single application sharing over the LAN and Internet. It can be deployed across your organization to provide quick remote assistance, live demos, presentations and online training. You can work with a colleague anytime, anywhere. SupportSmith TeamUp! passes through firewalls, proxies and NAT routers using SSH/2 standard protocol. Need adding more people to your work session? Go PRO! Evaluate PRO features to organize secure real-time meetings or presentations, inviting up to 15 people: - Multi-Participant Online Meetings: Easily conduct secure online meetings and presentations with customers, business partners and coworkers without anyone having to leave their offices.

  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64

*Updated 6-11-2010 * Nova is a remote assistance tool developed in C# .NET 3.5. Using Nova, you can administrate remote computers through a File Explorer, Registry Editor, Process Manager, Live View, and Chat.
Live View/Control, File Explorer, Registry Editor, Process Manager, Chat.

  • Platform: WinOther

jrDesktop - Java Remote Desktop - is a cross-platform software for remote desktop control, remote assistance and desktop sharing

jrDesktop is useful for home networking, helpdesk, system administration and collaboration.

jrDesktop is an open source software licensed under the terms of the GNU Public License (GPL).

Features

Beside the basic functions that comes with a classical remote desktop software such as taking screen shots, transferring mouse and keyboard events, jrDesktop comes with many additional features like multisessions, file transfer, clipboard synchronization, reverse connection, web client and proxy support and more.

  • Platform: Win2000, Windows 7, WinOther, WinServer, WinVista

A plugin for accessing computer from anywhere SupportSmith for Remote Desktop is a free plugin for Microsoft Remote Desktop that enables SSH/2 access to any computer, allowing to pass through firewalls with a 128-bit encrypted channel. Use a SupportSmith Communications Server or any SSH server.Extending Microsoft Remote Destktop: With SupportSmith and Microsoft Remote Desktop you can now access and control any computer, no matter where it is. SupportSmith extends the reach of Remote Desktop, allowing it to pass through firewalls, NAT routers and proxies, making it yet safer by using SSH standard protocol.

  • Platform: Win2000, WinOther, WinVista

PCHelpWare is a powerfull remote support software that allows you to control a distant PC connected to the internet PCHelpWare application was designed to be a free alternative to the various paying remote assistance services that can be found on the net.PCHelpWare is a powerfull remote support software that allows you to control (right from your own PC) a distant PC connected to the internet. It is the ideal solution to provide quick remote assistance and help your customers, collegues, friends and family members, even if they are on the other side of the world.PCHelpWare is customizable: you can create your own server package with your logo and -company- nameThe individual you want to remotely assist only has to download and execute your customized package.

  • Publisher: uvnc.com
  • Date: 15-6-2009
  • Size: 1576 KB
  • Platform: WinOther

Mingle View is a free peer-to-peer (P2P) remote desktop sharing and control based application which enables remote assistance and hosting of online meetings and presentations with friends, family and colleagues at work no matter where you are. Join a meeting and troubleshoot any PC with a simple 6-digit meeting ID. Unlimited Participation The first ever truly free remote desktop sharing application offering unlimited access to users to host and or to participate in meetings with unlimited participants while at the same time protecting them from unnecessary pop-ups and annoying e-mail registrations.

  • Publisher: Crowsoft
  • Date: 05-05-2012
  • Size: 1137 KB
  • Platform: WinOther

Netman(Persional Version) is a high security and user-friendly remote control software that is nat Nat accessible.It provides functions of having computers turned on and shouted down remotely, desktop sharing, mouse and keyboard controlling, video starting remotely, files and folders managing, instant message...Moreover, you can start your computer remotely when it's needed; log it off when you finish remote working. Thus Netman is the safest remote control software over the world.d*dede

Netman(Personal Vesion)is primary applied to remote working.It's troublesome that we rush back and forth for the material left behind in our daily life.

  • Platform: WinOther

A messenger that includes chat, drawing, conference, sending files functions, video (instead of capturing people faces, it captures computer screen of user to support remote assistance), bidirectional client-server, peer 2 peer, & scalable multi-servers.

  • Platform: WinOther

Our flagship avast! Free Antivirus is here again with more of what makes it the world's most widely used antivirus. We've made improvements to its Behavior Shield and Remote Assistance, improved the cloud technologies and the energy-saver settings, and more. And we've simplified the UI and added a Software Updater for easily keeping the eye on all your potential vulnerabilities. Plus, there's an optional Browser Cleanup tool for removing pesky toolbars and plugins. SecureLine is a paid VPN service that both secures and anonymizes your internet connection on public/open (unsecured) Wi-Fi. Hybrid Cloud Technologies Antivirus and Anti-spyware Engine Our award-winning scanning engine protects against viruses, spyware, and other malicious agents, now with a new algorithm that is based on machine learning, which can process...

  • Platform: Win2000, Win7 x32, Win7 x64, WinOther, WinVista, WinVista x64

SupportSmith TeamUp! FREE is a quick and easy two-people sharing and collaboration tool. It enables desktop and single application sharing over the LAN and Internet.
It can be deployed across your organization to provide quick remote assistance, live demos, presentations and online training. You can work with a colleague anytime, anywhere.

SupportSmith TeamUp! passes through firewalls, proxies and NAT routers using SSH/2 standard protocol.

Need adding more people to your work session? Go PRO!

Evaluate PRO features to organize secure real-time meetings or presentations, inviting up to 15 people:

-*Multi-Participant Online Meetings: Easily conduct secure online meetings and presentations with customers, business partners and coworkers without anyone having to leave their offices.

  • Platform: Win2000, Windows Mobile, WinOther, WinServer

pcvisit ProfiSupport is designed to help you run remote controlled assistance sessions with your customers. Access the remote PC and view system information, change user accounts, perform remote restarts and UAC remote control.

Also, you will be able to transfer files, sync folders and gain access to your client's applications. The integrated pcvisit SupportJournal allows you to create detailed reports. Online support can be this simple!

Note: In order to use this application, you have to request a trial key.


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  • Platform: Win2000, Win7 x64, Windows 7, WinOther, WinVista, WinVista x64

Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls. You can transfer files, and easily view and control the remote desktop. To start a session, ask your client to run Instant Housecall then click 'Start Session'. You'll be connected instantly, and you can provide assistance with no configuration and no fuss.

Instant Housecall includes powerful features like reboot and reconnect, drag-and-drop file transfer, chat, session history and notes, multi-monitor support, and Vista/Windows 7 UAC compatibility. This download lets you install the Free Edition for personal use which gives you unlimited connections to up to three clients, or start an unlimited 15-day trial of the Professional Edition.

  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, Windows Vista, WinOther, WinVista, WinVista x64

SkyFex Remote Desktop is a free online remote desktop service that allows watching and controlling remote computers in real time. It works transparently through firewalls, proxies and NAT. No special knowledge is required to use it. SkyFex is a secure service for remote support solutions and help desks. It works directly in web browsers (Firefox, Chrome or Internet Explorer) and does not require additional software installation and configuration. SkyFex is available as a free service, even for commercial purposes. Also, you can subscribe to SkyFex Pro to get advanced features including branding with your company logo and style, and unlimited session time.

  • Publisher: Tomsk, Inc.
  • Date: 19-05-2012
  • Size: 2017 KB
  • Platform: WinOther

Remote Desktop Web is a Java AWT application that enables HTTP clients to connect and control mouse clicks and keyboard presses via a web interface.

All you have to do is provide the TCP port you want to use and let the application do the rest!


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  • Platform: Win7 x64, Windows 7, WinOther, WinVista

Java Remote Desktop - is a cross-platform software that provides a remote display and control of a user's desktop.
jrdesktop is useful for home networking, HELPDESK, system administration and collaboration.

Besides to basic functions that comes witch a classical remote desktop software such as taking screen shots, transferring mouse and keyboard events, jrdesktop comes with many additional features like multisessions, File Transfer, clipboard synchronization, reverse connection, web client and proxy support and more.

jrdesktop comes with a graphical user interface that supports many themes and a tray icon that provides ease of access to main functions.

  • Platform: Win2000, WinOther

Radmin (Remote Administrator) is fast and secure remote PC access software that enables you to work on a remote computer as if you were sitting right in front of it and access it from multiple places. Radmin includes full support for Windows 7 (32-bit and 64-bit), file transfer, multi-user text and voice chats, Windows security, Kerberos authentication, 256-bit AES encryption for all data streams, telnet access, multiple monitors support and unique DirectScreenTransferd-OC?D? technology. Radmin utilizes the ever-present TCP/IP protocol - the most widespread protocol used in LANs, WANs and the Internet.

  • Platform: Win2000, Windows 7, WinOther, WinServer, WinVista

CrowSoft Mingle View is a powerful p2p application designed for remote desktop sharing and remote control.

You can use this to host online meetings/presentations and provide remote assistance to your friends, families & colleague. With its exceptionally 24-bit RDP like screen quality, makes it feel like working on the real system.

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  • Platform: Win7 x64, Windows 7, WinVista, WinVista x64

Remote Assistance: Freeware | All

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