Freeware Listing: Helpdesk

Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators..

  • Platform: WinOther

Verwenden Sie MS Outlook als maechtigen Hotline/Helpdeskloesung fuer Kundenanfragen fuer Modefirmen. Dies Add-in fuer den ReplyButler hilft Ihnen bei dem Verwalten und auch Anlegen der Fashion Textbausteine fuer Ihren Helpdesk. Man erhaelt eine vordefinierte Ordnerstruktur fuer die typischen Anfragen, die bei Kundenanfragen an Modefirmen dabei sind, zusaetzlich zu den Anregungen fuer die Textfloskeln die in diesen Support-Kategorien ueblicherweise zu erwarten sind. Die Fashion Textfloskeln sind mehrbenutzerfaehig, so dass ueber ein Netzwerk sich viele Helpdesk Bearbeiter die gleichen Standardtexte zur Verfuegung haben und alle Bearbeiter ueber die gleiche Datenbank verfuegen.

  • Publisher: ITSTH
  • Date: 08-05-2008
  • Size: 246 KB
  • Platform: Win2000, Windows Server, WinOther

LBE Helpdesk Data Migration Tool - migrate LBE Helpdesk data from an Access database to Oracle or Sql Server LBE Helpdesk Data Migration Tool is a program that will allow you to migrate LBE Helpdesk data from an Access database to Oracle or Sql Server.. Help Desk Software from LBE. Help Desk Software to Improve Your Customer Support at a Price You Can Afford. Helpdesk software from LBE-Windows, Web and email based help desk software. Priced to suit all businesses. Money-back satisfaction guarantee..

  • Platform: WinOther

Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive helpdesk that will improve your levels of service simply by working with it. It features rapid helpdesk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service.

  • Publisher: Neustro
  • Date: 14-02-2011
  • Size: 216331 KB
  • Platform: Windows Server

Test Microsoft's Outlook as great helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the helpdesk. You'll get a predefined organisational structure with the typical subjects that happen in customer queries Fashion- + cloth-companies, accompanied by starting points for boilerplates that can be expected in this Outlook helpdesk categories. All templates for the boilerplates already have bilingual headlines + were assigned icons to find them easily. This menu organization is automatically used directly in Microsoft's Outlook with the shareware Reply-Butler, so that the ClipTexts so that the ClipTexts can be accesed rapidly.

  • Publisher: ITSTH
  • Date: 11-04-2011
  • Size: 246 KB
  • Platform: Win2000, Windows Server, WinOther

Test Oulook as Helpdesk for customer mails to Secretariat. You'll receive a specified structure with the usual questions that occur in customer mails Secretariat, together with suggestions for boilerplates that often can be sorted into these helpdesk areas. All templates for the boilerplates already have bilingual subjects / were tagged with icons to find them easily. This menu organization can easily be used in Oulook with the great shareware ReplyButler, so that the text modules so that the text modules can get accessed easily. All Secretary boilerplates allow a multiuser environment so that with a LAN all the helpdesk clerks share the identical helpdesk texts and share the identical boilerplates.

  • Publisher: ITSTH
  • Date: 06-06-2011
  • Size: 246 KB
  • Platform: Win2000, Windows Server, WinOther

CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold" Security ensures that only logs assigned to individual technicians can be viewed by them.

  • Platform: WinOther

Employ Microsoft Outlook as powerful Helpdesk-solution for customer enquiry at Offices + assistants. This additional software supports you when you at the keeping + start of the Secretary text modules for your helpdesk. One receives a preset folder structure with the typical topics that happen in customer enquiry Offices + assistants, together with suggestions for boilerplates which often can be sorted into these segments. The Secretary text phrases allow a multi-user network so that with a network all helpdesk workers use the same helpdesk texts and possess the identical boilerplates. All templates for the boilerplates already have bilingual subjects + were assigned icons to find them easily.

  • Publisher: ITSTH
  • Date: 15-06-2012
  • Size: 246 KB
  • Platform: WinOther

Try Microsoft's Outlook as powerful Helpdesk solution for customer enquiry to Hotel- / Pensions. One receives a specified structure with the typical topics which turn up in customer enquiry Hotel- / Pensions, together with suggestions for boilerplates which normally can be expected in these helpdesk areas. The Add-in for the Reply-Butler supports you when you with construction / administration of the Hotel-text modules for the helpdesk. All text ideas already have bilingual headlines / were tagged with small icons for easy finding. This menu organization can easily be used in Microsoft's Outlook with the software Reply-Butler, so that the boilerplates so that the boilerplates can get accessed easily.

  • Publisher: ITSTH
  • Date: 24-11-2012
  • Size: 245 KB
  • Platform: WinOther

The organization software Zeta Helpdesk for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets)..

  • Platform: Win2000, Windows Server, WinOther

HelpDesk for Outlook and SharePoint is an extension for partly SharePoint based websites.

The SharePoint site is an environment that Microsoft is favoring strongly. This makes HelpDesk for Outlook and SharePoint safe for the future, and users get a lot of features and possibilities. HelpDesk for Outlook and SharePoint of course supports Office 2007.

Here are some key features of "HelpDesk for Outlook and SharePoint":

?d*DSdu Outlook add-in installed on every helpdesk worker??d*DSdus client machine
?d*DSdu Report generator
?d*DSdu SharePoint List templates.

  • Platform: Win2000, WinOther, WinServer, WinVista

The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers..

  • Platform: Win2000, Windows 7, WinOther, WinVista

ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset management capabilities. The facilities management software offers you an integrated package for managing your facilities, from maintenance to space, property and move management to resources tracking to purchasing and contract management and reports generation, all at an affordable price point. This facility management tool offers seamless maintenance HelpDesk support, real-time data sharing of all the maintenance and facilities activities and reduction in facilities cost run..

  • Platform: Linux, Win2000, Windows Server, WinOther

Use MS-Outlook as Helpdesk solution for customer mails to Hotel and also B-and-B. You'll get a preset folder structure with the most common headlines which turn up in customer mails Hotel and also B-and-B, together with starting points for text modules that often can be put into this segments. All text ideas already have bilingual headlines and also were assigned small images for easy finding. This structure is automatically used in MS-Outlook with the help of the cool program Reply-Butler, and all boilerplates and all boilerplates can get accessed very quickly. The Hotel boilerplates support a multi-user system so that with a LAN several helpdesk clerks share the same boilerplates and share the same data.

  • Publisher: ITSTH
  • Date: 14-06-2011
  • Size: 245 KB
  • Platform: Win2000, Windows Server, WinOther

Try Microsoft Outlook as great helpdesk for customer queries to Online and also Internet shops. One receives a preset folder structure with the typical subjects which occur in customer queries Online and also Internet shops, accompanied by tips for text modules that often can be put into these helpdesk areas. All Webshop text phrases allow a multiuser system so that with a LAN several helpdesk clerks share the identical text modules and share the same DB. All text ideas already have bilingual headlines and also were marked with icons for easy finding. This menu organization will be used directly in Microsoft Outlook by the cool shareware Reply-Butler, so that all texts so that all texts can be accessed quickly.

  • Publisher: ITSTH
  • Date: 27-07-2011
  • Size: 245 KB
  • Platform: Win2000, Windows Server, WinOther

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required. When inserting a text, automatically the text with the language matching the e-mail's language is inserted. The text module collection can be expanded with your personal texts and thus be configured to match your company's helpdesk.

  • Publisher: ITSTH
  • Date: 13-02-2011
  • Size: 258 KB
  • Platform: Win2000, Windows Server, WinOther

Hesk is a free PHP helpdesk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface, integrated knowledgebase, e-mail notifications, custom fields, file attachments, canned responses and more. You can completely customize the look of the script by editing header, footer and style files!.

  • Platform: PHP, Scripts

Web helpdesk with "expert-system" diagnosis. Designed for flexibility and rapid, accurate entry of requests..

  • Platform: Linux, Mac OS X, WinOther

Joomla! 1.5 native helpdesk application with built-in knowledgebase. Inspired by open source Liberum ASP-based helpdesk..

  • Platform: WinOther

Client - Server system providing IT-Supporters an overview of computer information and network health. For many years I have used BGInfo as a tool for IT-Supporters to get the IP address of the PC, which is important when you want to remote control a machine. PCInfo introduces many new on-line functionalities. -> On-Line IP-Address. -> On-Line repports on local/network, printers drives, memory, machine model etc. -> On-line overview of network health. -> One-Click helpdesk mail, with a detailed machine report attached. -> Central administration. -> Pleasant look, and it dont take much space on the screen.

  • Publisher: IPFetcher
  • Date: 01-01-2013
  • Size: 4051 KB
  • Platform: Win2000, Win7 x32, Win7 x64, Windows 8, Windows Server, WinOther

Helpdesk: Freeware | All

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