Freeware Listing: Help Desk Support
- Polar Help Desk Free
- License: Freeware

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident...
- Publisher: Polar
- Date: 19-02-2007
- Size: 9722 KB
- Platform: Win2000, Windows Server, WinOther
- NeuQs Free Help Desk
- License: Freeware

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your levels of service simply by working with it. It features rapid helpdesk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service.
- Publisher: Neustro
- Date: 29-06-2011
- Size: 219618 KB
- Platform: Win2000, Win7 x32, Win7 x64, Windows Server, WinOther
- Help Desk Reloaded Free MySql PHP help desk software
- License: Freeware

Help Desk Reloaded Free MySql PHP help desk software is multi-platform compatible. Help Desk Reloaded is a 100% free web based Help Desk Customer Support System. Users can quickly log help desk tickets, and Customer Support HelpDesk representatives can track calls, assign priorities, etc etc. Help Desk Reloaded Requires VERY LITTLE knowledge of MySQL. Our Help Desk Installation Software creates the necessary tables and fields in the MySQL database, setup is almost 100% automated. We also offer a free online demo of our help desk software, as well as help desk screen shots. Please check back often, as we are constantly releasing new features and updates.
- Publisher: Sebastian Edwards
- Date: 17-07-2011
- Platform: PHP, Scripts
- Call Center help desk style application - Free
- License: Freeware

This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ?help desk?application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center.
- Publisher: asp-callcenter.com
- Date: 25-04-2011
- Platform: Asp, Scripts
- Liberum Help Desk
- License: Freeware

Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems..
- Publisher: http://www.liberum.org/
- Date: 22-02-2011
- Platform: Asp, Scripts
- Free Help Desk Software
- License: Freeware

Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software. The design of this software comes from many years of help desk experience working in a help desk environment. All the basic tools for running a successful help desk are included in this help desk software package..
- Publisher: Joe J.
- Date: 03-11-2011
- Platform: PHP, Scripts
- Help Desk Software -HelpDeskReloaded (Free)
- License: Freeware

Help Desk Software for Free. This software is a great for small to medium size information technology department. Based on PHP and using MySQL, features an easy installation wizard..
- Publisher: Mike Smith
- Date: 25-11-2011
- Platform: PHP, Scripts
- Web Help Desk Software - Free Ed. (.exe)
- License: Freeware

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - LDAP / Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Reporting Included Free Help Desk Software Integration: - iPhone App -...
- Publisher: Web Help Desk Software
- Date: 18-07-2012
- Size: 176128 KB
- Platform: WinOther
- QUAD Help Desk 2008
- License: Shareware

QUAD Help Desk 2008 version 1.0 - This release includes user login and procedure security features, now known as "groupware" and replaces QUAD Help Desk Standard and Pro Edition. Multi user ready, the new version has a new interface, new backend database, and new features. Easily output your data in a variety of formats or send directly to your default email program.
Use Rich Text Formatting. Edit calls in list/table or form view. Spell check. Many changes in this new version.
Licensed users will also receive a CD with a Report and Queries add on tool. This Report and Query feature allows you to create not only basic reports, but also Cross Tab reports and attractive charts and graphs.
- Publisher: Dennis Baggott and Sons
- Date:
- Size: 11028 KB
- Platform: Windows 7, WinOther, WinServer, WinVista
- Plans for AccessAble Help Desk Pro Edition 2007
- License: Shareware

Below is from an email I recently sent to many licensed users of AccessAble Help Desk Pro Edition. I would be glad to hear from any of you who may contemplating a purchase of AAHD Pro Editon. Email me at dbandsons@aol.com with any feedback that you think may help me in developing the next version.
I am writing to you today because I am currently working on the next version of AccessAble Help Desk Pro Edition and would like to get your feedback if possible. Some of the planned changes may mean that you would not want to take advantage of the next free upgrade since this will entail a new database structure.
- Publisher: Dennis Baggott and Sons
- Date:
- Size: 12267 KB
- Platform: Windows 7, WinOther, WinServer, WinVista
- Web Help Desk
- License: Freeware

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds\' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable. SolarWinds Web Help Desk improves ticket resolution by: Automatically generating tickets. Tickets can be generated from the web-based self service portal, can be generated via email or can automatically created and prioritized directly from SolarWinds alerts.
- Publisher: SolarWinds
- Date: 21-05-2013
- Size: 262552 KB
- Platform: Win7 x32, Win7 x64, Windows Server, Windows Vista, WinOther, WinVista x64
- HP Help and Support
- License: Shareware

This application customizes Microsoft Windows Help and Support with HP product information, support information and diagnostics tools to assist with the usage amd maintenance of your notebook PC.
Get HP Help and Support and give it a try to fully assess its capabilities!
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- Publisher: Hewlett-Packard Development Company, L.P.
- Date:
- Platform: Win7 x64, Windows 7, WinVista, WinVista x64
- SysAid MDM
- License: Freeware

SysAid MDM for Android extends asset management and help desk support capabilities to Android mobile devices. With its integration into SysAida* s Asset Management module, SysAId MDM allows OTA (Over-the-Air) management of all Android devices.
The SysAid ITSM solution can be installed in-house or available as a Cloud service. This enterprise-wide solution provides your IT department with a single, integrated view of all corporate assets including mobile devices, allowing you to increase help desk efficiencies, reduce support costs, and improve the overall support experience for todaya* s corporate user.
- Publisher: SysAid
- Date:
- Size: 1740 KB
- Platform: Android, WinMobile
- Close Support Service Desk
- License: Shareware

Close Support help desk software is a multi-user service desk application, simple to install and easy to use. The software will enable your service team to work effectively and efficiently, solving problems and providing top class customer service.
The design allows support and service teams to work effectively together by sharing asset and support information.
The Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any customer service activity.
Give Close Support Service Desk a try to see how useful it can actually be for you!
for Windows2K, XP, 2003, Vista, 7
.
- Publisher: Close Fit Software Limited
- Date:
- Platform: Win2000, Windows 7, WinOther, WinServer, WinVista
- QUAD - Quick and Dirty Help Desk Software
- License: Shareware

If you are like many people who have purchased one of our programs to help with customer support at your organization, you want something simple - and affordable. This is why I developed our QUAD Help Desk dlTe programs. Now, with the latest edition - QUAD Help Desk Client Server Edition , we have a QUick And Dirty Help Desk solution for just about any organization.
* QUAD Help Desk 2008 - released in January 2008, consolidates the earlier QUAD Help Desk Standard and Pro Editions. This version includes user logins and procedure security, now known as Groupware. This major rewrite of our popular QUAD Help Desk program inludes a number of new features.
- Publisher: Dennis Baggott and Sons
- Date:
- Size: 4208 KB
- Platform: Windows 7, WinOther, WinServer, WinVista
- Boldcenter Operator Client .NET
- License: Freeware

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use..
- Publisher: Bravestorm, LLC
- Date: 20-10-2004
- Size: 3693 KB
- Platform: Win2000, Windows Server, WinOther
- Call Center Reloaded ASP
- License: Freeware

This free call center help desk like application is designed to allow the tracking of support calls in an information technology or non-technology department. The call center supports a wide rang of features, including a knowledgebase, and ticket status. The software uses ether an M.S. Access backend or MySQL backend, and is very easy to install. No coding knowledge is required..
- Publisher: aspcallcenter
- Date: 23-06-2011
- Platform: Asp, Scripts
- Web Help Desk Software Free
- License: Freeware

Whether deploying the Web Help Desk software as a pure help desk software solution, a customer support software solution, or an issue tracking software solution, you can be assured that the Web Help Desk feature set will accomodate your department's requirements to fulfill any submitted request more efficiently and effectively.
This free edition contains:
- No Trial Period or Expiration Date
- Software Completely Free From Ads
- Unrestricted Lite Edition Functionality
- Free Software Upgrades for One Year
Free help desk software features include:
- Self Service and Ticket Submission Portal
- E-Mail to Ticket Conversion
- Knowledge Base - Internal and External
- 2-Way E-Mail Communications
- SLA E-Mail Alerts and Reminders
- LDAP and AD Integration
- Run Help...
- Publisher: MacsDesign Studio LLC
- Date:
- Size: 146575 KB
- Platform: WinOther
- QUAD HD CS 2006
- License: Shareware

I will be adding more information on our newest generic customer support program, QUAD Help Desk Client Server Edition 2006, soon. I will be adding a link to sample web pages which will be provided to licensed users as a free thank you for purchasing a site license. However, you can download a fully functional 30 day trial version today.
Unlike QUAD Help Desk Standard and Pro Edition, this version utilizes a Microsoft SQL Server 2005 or Microsoft SQL Server 2005 Express Edition backend (you need to have that already installed). There are two versions of QUAD Help Desk Client Server 2006: One version utilizes user and procedure security as does QUAD Help Desk Pro Edition while the other will not use these features.
- Publisher: Dennis Baggott and Sons
- Date:
- Size: 13281 KB
- Platform: Windows 7, WinOther, WinServer, WinVista
- Freeware HelpDesk CentreDesk Group
- License: Shareware

CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold" Security ensures that only logs assigned to individual technicians can be viewed by them. Provides a flexible workflow.
- Publisher: mergingtechnologies.co.za
- Date:
- Size: 40 KB
- Platform: Win2000, Win7 x64, Windows 7, WinOther, WinVista
Help Desk Support: Freeware | All











