Freeware Listing: Call Routing
- Avaya Route Manager
- License: Freeware

This tool use Avaya TSAPI library, it registers itself as call routing server for VDNs. When there is call comes in, Avaya send the call to this routing server and asks for routing decision. Currently, the routing server supports the features below:
Blocks calls when WHITELIST table is not empty and calling numbers are not defined in the table
Blocks calls or or route the calls to a default destination when calling numbers are defined in the BLACKLIST table
Routes calls based on User Entered Digits which defined in the UED table
Routes calls directly to specific agent based on calling number which defined in the DAC table
Routes calls based on calling number which defined in the MAIN table
Avaya Route Manager License - Other License.
- Publisher: Aroutemgr
- Date:
- Size: 454 KB
- Platform: WinOther
- EthosIQ ROI Tool
- License: Freeware

This app provides a basic ROI calculation for CTI Screen Pop, Call Routing, Outbound, Multi-Media, Workforce Management, and Workflow. Begin by entering the Customer information, Agent Input, and Telephone Call Input – all accessed from the “Options” button in the upper right hand corner. Then select the appropriate Contact Center solution and enter the requested data to get your ROI..
- Publisher: Adroitent Inc
- Date: 29-04-2014
- Size: 780 KB
- Platform: Android 3.x, Android 4.4, Android 4.x
- Voxter Mobile
- License: Freeware

Make calls from your office line, manage your call routing settings, or even your whole business phone system with Voxter Mobile!
Voxter Mobile combines a SIP based VoIP softphone with a fully white labeled mobile management interface that’s integrated with your business phone system, and extends the reach of your PBX to anywhere that you may be - so long as you can access the internet. Wether you’re on 3G, LTE, or WiFi, Voxter Mobile allows you to place and receive calls to and from your office extension, just as though you were in the office. As well, you can manage your settings, adjust how your calls route, or pull up information; for example:
- Dial 4 digit company extensions just as if you were in the office
- Receive business calls when your regular extension is dialed
- Make calls over Wi-Fi, 3G or LTE, from...
- Publisher: Voxter
- Date: 07-03-2014
- Size: 12288 KB
- Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
- Panaram m-Call
- License: Freeware

The m-Call Android application from Panaram allows you to integrate your Android with your corporate or hosted phone system (IP PBX). Phone calls are routed through your PBX providing support for short code dialing, least cost routing and one number presentation. Supported PBX systems include BroadWorks, Mitel and Asterisk.
m-Call is designed with the end user in mind. There are no complex settings to enter and the user does not have to decide what type of call to make. The user makes a call as normal (For example, selecting a contact form the contact list). Whether you are only routing international calls to reduce cost, or all calls to benefit from mobile integration, m-Call will make the decision on the users behalf.
- Publisher: Panaram Ltd
- Date: 23-03-2015
- Size: 275 KB
- Platform: Android 1.x, Android 2.x, Android 3.x, Android 4.4, Android 4.x
- BizPBX - free Phone System for windows
- License: Freeware

Benefits: 1. Increase communication efficiency - Internal Directory at a glance, online status, click-to-call. - Customer Directory at a glance, ready for search, click-to-call. - Initiate a conference call at any time, easy to use. - Internal IM transmission in LAN & real-time arrival. - Internal E-mail transmission in LAN & real-time arrival. - Caller file bomb display, be prepared before answering a call. - Call history available for search and push to call back. - Retroactive recording to hold back important calls. - Work at home as work in company office . - Remote assistance for computer operation.
- Publisher: Yeastar Technology Co,.Ltd.
- Date: 02-07-2010
- Size: 40260 KB
- Platform: Windows Server, WinOther
- USA Int'l TollFree Call Router
- License: Freeware

***Unlimited SMS texting with the purchase of a Local USA Number at $4.99/month (available for Android app purchase only, Purchasing at our website peopleconnector.net is $5.99/month).
This People Connector App allows you to purchase, manage and route business quality telephone services. People Connector offers toll free, telephone and fax numbers in thousands of rate centers in the USA, Canada, Puerto Rico, and internationally. You can view numbers in any rate center and pick just one or as many as you need. We offer unlimited SMS texting with all USA numbers, and we offer outbound service.
- Publisher: People Connector
- Date: 07-06-2014
- Size: 227 KB
- Platform: Android 1.x, Android 2.x, Android 3.x, Android 4.4, Android 4.x
- GNU Gatekeeper (GnuGk)
- License: Freeware

A free H.323 gatekeeper to build VoIP networks, route calls and do authentication and accounting..
- Publisher: GNU Gatekeeper Project
- Date: 22-10-2012
- Size: 2796 KB
- Platform: WinOther
- IBM Sametime
- License: Freeware

IBM Sametime for Android provides access to IBM's award-winning platform for Social Communications on today's hottest Android devices, now with phone and tablet support. **** REQUIREMENT: The IBM Sametime Mobile Client for Android devices does not connect directly to a Sametime Community Server. The Sametime 8.5.2 IFR 1 Proxy Server must be deployed in your infrastructure environment in order for the Android Sametime client to work. Check with your IT department to see if this is the case. You will need to obtain the Sametime proxy server address and port to configure the client. After installing the application enter the proxy server address in the server field in the format :, then enter your Sametime credentials and select the Next button.
- Publisher: IBM Collaboration Solutions
- Date:
- Size: 2252 KB
- Platform: Android, WinMobile
- Wings by Corebridge
- License: Freeware

Corebridge Wings (Wireless Interactive Native Global Services) solution extends business communications applications to mobile phones, enabling employees to remain always connected. Employees are more accessible and productive while on the move. With Wings, mobile phone users take advantage of unified communications technologies previously reserved to desk phone users. These benefits include the visibility of real-time presence, device monitoring and identification of mobile calls from the company contact directory.
Wings bridges the gap between enterprise and mobile communications, allowing true integration employees’ presence through Computer Mobile Integration (CMI).
- Publisher: Corebridge
- Date: 03-03-2014
- Size: 3686 KB
- Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
- PerfectServe
- License: Freeware

PerfectServe is an intelligent, unified communications platform that connects clinicians in any care setting, across the care continuum, inside or outside of your organization.
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THE PERFECTSERVE MOBILE APP LETS YOU:
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CONTACT COLLEAGUES: Send, receive and forward clinical information safely and securely with any colleague on your hospital’s medical staff. This includes clinical photos, voice messages and group messages.
SECURE CALLS: Securely call any member of your hospital’s medical staff using the Contacts list.
- Publisher: PerfectServe, Inc.
- Date: 08-01-2015
- Size: 9318 KB
- Platform: Android 3.x, Android 4.4, Android 4.x
- USA Int'l Toll Free Phone
- License: Freeware

***Unlimited SMS texting with the purchase of a Local USA Number at $4.99/month (available for Android app purchase only, peopleconnector.net purchase is $5.99/month).
This People Connector App allows you to place and receive business quality phone calls anywhere in the world that offers cell or Wi-Fi service. Features include, but are not limited to; call hold, call mute, call transfer, number transfer, speaker phone
This app also links you to our SMS, Call Routing, and Sign up services. Get unlimited in network inbound and outbound calls with anyone that has this App!
Get outbound service as low as 1 cent/minute.
- Publisher: People Connector
- Date: 19-08-2014
- Size: 9728 KB
- Platform: Android 1.x, Android 2.x, Android 3.x, Android 4.4, Android 4.x
- OnRelay Office Phone
- License: Freeware

OnRelay Office Phone is a mobile office phone service. It is a turn-key, cloud based, cellular business phone system - accessible from your smartphone over any cellular network.
OnRelay's Office Phone app lets you manage both your office calls and your regular mobile calls from your smartphone. You can seamlessly place and receive calls using either your office number or your personal cell number, switching from one to the other effortlessly.
Offering a 7 day free trial for up to 2 users, the Office Phone service may be purchased via Google Play's in-app subscription mechanism or directly from OnRelay's or partners' web sites.
- Publisher: OnRelay
- Date: 12-03-2014
- Size: 8396 KB
- Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
- Alcatel-Lucent 8600 MIC v4
- License: Freeware

Alcatel-Lucent OmniTouch™ 8600 My Instant Communicator Mobile Edition v4 for Android® requires 'OmniPCX Office Rich Communication Edition' Release 8.2 (or higher) OR 'OpenTouch' Release 1.1 (or higher) infrastructure.
NOTE: regarding OpenTouch platforms (OTBE, OTMS or OTEC), this soft client is for a Conversation user (ie not a Connection user).
See below for the official list of supported devices.
More and more employees are becoming a flexible workforce by using the right device to suit their context, with the right services for maximum efficiency. Mobility is a key asset that allows users to remain closely connected to their company, ensuring business continuity.
- Publisher: Alcatel-Lucent Enterprise Applications
- Date: 24-10-2014
- Size: 1843 KB
- Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
- Call Alert!
- License: Freeware

You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock. It will optionally play back a ring sound, which can be customized depending on who's calling. You can always choose to disable all sound alerts whatsoever, or, for example, only ring if an important person is calling.
- Publisher: Pingram Marketing
- Date: 07-05-2004
- Size: 540 KB
- Platform: Win2000, WinOther
- Clear Focus Call Centre
- License: Freeware

Product Features: Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences. Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls. Reporting - The reports system can be used to keep track of your users and the amount of calls they are answering / closing. Additionally it can report on the amount of calls not closed within your chosen lead time. A bar graph representation of the report can also be produced for your use.
- Publisher: Bespoke Software Solutions Ltd
- Date: 10-07-2006
- Size: 2886 KB
- Platform: Win2000, Windows Server, WinOther
- Smart Call Manager
- License: Freeware

Smart Call Manager for Symbian OS is an essential suite to handle incoming and outgoing calls, record and log every and each conversation, set up and use Answering Machine, create and classify your own short text messages (SMS) and audio messages to automate your calling activities (no built-in Dictaphone is required at all - sounds are recorded using built-in microphone) and more. Smart Call Manager is designed to improve your call handling productivity and effectiveness. Make the smartphone your all-in-one secretary and reply to incoming calls with single button! If you are on the business meeting and cannot accept a call immediately, you may accept and answer it by selecting from pre-recorded audio messages or text messages.
- Publisher: Eltima Software
- Date: 17-12-2007
- Size: 110 KB
- Platform: Symbian
- CZ Call Log
- License: Freeware

CZ Call Log is a free powerful, full-featured treo phone call log analyzer which shows you all your call log statistics including: incoming count and duration, outgoing count and duration, miss count, month summary, month history, hours, days of week, days of month, Call In By Duration, Call Out By Duration and many more... Now It works with treo180, 270,300, 600 and 650. Key Features A free full log analysis enables CZ Call Log to show you the following phone usage statistics information: *Incoming Count and Duration, Outgoing Count and Duration, Miss Count *Month Summary (Incoming Count and Duration, Outgoing Count and Duration, Miss Count for month) *Month History (Incoming Count and Duration, Outgoing Count and Duration, Miss Count for echo month of year) *Days of Week (Incoming Count and Duration, Outgoing Count and...
- Publisher: ConvertZone Software co.,ltd.
- Date: 05-08-2006
- Size: 34 KB
- Platform: Palm OS
- Call Alert
- License: Freeware

Call Alert! - Free Caller ID software for your modem with Talking Call Alert and Call Block You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call.Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock.Call Alert! will optionally play back a ring sound, which can be customized depending on who's calling.
- Publisher: ivrsoft.com
- Date: 26-6-2009
- Size: 540 KB
- Platform: WinOther
- Speap Call
- License: Freeware

With Speap Call you will be able to initiate international cheap phone calls to nearly all countries worldwide right from your desktop using the call-back mechanisms of Speap. While Speap offers more different ways to make cheap international phone calls (for example call-through, Speap To URL, ...), this is the easiest method for you to use on your desktop computer. After installing Speap Call you have to register on Speap (if you do not already have an account) and afterwards enter your access codes into the settings of Speap Call. Then you will be able to initiate cheap international phone calls by simply enter the desired phone number into Speap Call and click the Call-button.
- Publisher: Speap Net
- Date: 05-10-2011
- Size: 8802 KB
- Platform: Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64
- Skype Call Recorder
- License: Freeware

Free Skype Call Recorder. This program is distributed absolutely free and has no functional limitations. It is the program must have for everybody who is using Skype to make business calls, especially if you are a SOHO. Making call could cost nothing to you, but the information and conversation itself could be invaluable for you, your business and your reputation. Recording calls is simple step to be on a safe side.
Skype Call Recorder seats in a system tray and automatically starts recording when you making or answering a call. It could record separately simultaneous calls, and correctly recording conferences.
- Publisher: Skype Call Recording
- Date: 19-06-2011
- Size: 1422 KB
- Platform: Win2000, Windows Server, Windows Vista, WinOther
Call Routing: Freeware | All


















