Software Listing: Free Helpdesk Software
- LBE Free Helpdesk
- License: Freeware
- Price: 0.00
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators..
- Publisher: Leigh Business Enterprises Ltd.
- Date: 01-01-1999
- Size: 2331 KB
- Platform: Windows
- LBE Helpdesk Data Migration Tool
- License: Freeware
- Price: -
LBE Helpdesk Data Migration Tool - migrate LBE Helpdesk data from an Access database to Oracle or Sql Server LBE Helpdesk Data Migration Tool is a program that will allow you to migrate LBE Helpdesk data from an Access database to Oracle or Sql Server.. Help Desk Software from LBE. Help Desk Software to Improve Your Customer Support at a Price You Can Afford. Helpdesk software from LBE-Windows, Web and email based help desk software. Priced to suit all businesses. Money-back satisfaction guarantee..
- Publisher: lbehelpdesk.com
- Date: 9-62-2009
- Size: 2068 KB
- Platform: Windows All
- VanillaSoft Helpdesk 2004
- License: Shareware
Now the users can get a new quality based company helpdesk at an affordable price. VanillaSoft Helpdesk comes with the MS Access or MS SQL backend and also as a hosted edition with MS SQL. The main highlight of this company helpdesk software is that it is language independent and supports multiple companies..
- Publisher: vanillasoft.ch
- Date: 10-02-2011
- Platform: Scripts, Asp
- LBE Helpdesk Mail in Server
- License: Shareware
- Price: $155.00
LBE Helpdesk Mail-in Server is an answer for your end-users to interact with LBE Web or Desktop Helpdesk using simple emails LBE Helpdesk Mail-in Server is an answer for your end-users to interact with LBE Web or Desktop Helpdesk using simple emails.By sending email to an address you specify, they can:Create new Jobs Update their existing Jobs Get the current History of their JobAll you have to do is leave LBE Helpdesk Mail-in Server running on a single machine and tell it to regularly check the mailbox.Requirements:You must be using either LBE Desktop Help Desk Software or LBE Web Help desk software.
- Publisher: lbehelpdesk.com
- Date: 07-09-2009
- Size: 2785 KB
- Platform: Windows All
- Templates for the Secretary Helpdesk
- License: Freeware
- Price: 0.00
Test Oulook as Helpdesk for customer mails to Secretariat. You'll receive a specified structure with the usual questions that occur in customer mails Secretariat, together with suggestions for boilerplates that often can be sorted into these helpdesk areas. All templates for the boilerplates already have bilingual subjects / were tagged with icons to find them easily. This menu organization can easily be used in Oulook with the great shareware ReplyButler, so that the text modules so that the text modules can get accessed easily. All Secretary boilerplates allow a multiuser environment so that with a LAN all the helpdesk clerks share the identical helpdesk texts and share the identical boilerplates.
- Publisher: ITSTH
- Date: 06-06-2011
- Size: 246 KB
- Platform: WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003
- Free helpdesk software Hesk
- License: Shareware
Hesk is a PHP helpdesk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface and more. You can completely customize the look of the guestbook by editing header, footer and style files!.
- Publisher: phpjunkyard.com
- Date: 03-10-2011
- Platform: Scripts, PHP
- Helpdesk software Hesk
- License: Freeware
- Price: 0.00
Hesk is a free PHP helpdesk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface, integrated knowledgebase, e-mail notifications, custom fields, file attachments, canned responses and more. You can completely customize the look of the script by editing header, footer and style files!.
- Publisher: Klemen Stirn
- Date: 27-10-2011
- Platform: Scripts, PHP
- Bankoi Web HelpDesk
- License: Shareware
- Price: 60
Bankoi Web HelpDesk is multi-platform compatible. Bankoi Helpdesk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal solution for companies with one or more members of staff or for those who want to organise client support..
- Publisher: http://www.helpdesk-soft...
- Date: 04-10-2011
- Platform: Scripts, JavaScript
- Templates for the Fashion Helpdesk
- License: Freeware
- Price: 0.00
Test Microsoft's Outlook as great helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the helpdesk. You'll get a predefined organisational structure with the typical subjects that happen in customer queries Fashion- + cloth-companies, accompanied by starting points for boilerplates that can be expected in this Outlook helpdesk categories. All templates for the boilerplates already have bilingual headlines + were assigned icons to find them easily. This menu organization is automatically used directly in Microsoft's Outlook with the shareware Reply-Butler, so that the ClipTexts so that the ClipTexts can be accesed rapidly.
- Publisher: ITSTH
- Date: 11-04-2011
- Size: 246 KB
- Platform: WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003
- HelpDesk lite
- License: Shareware
- Price: 150
HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation, automatic notifications, sort, search through, and more. HelpDesk lite is opensource software released under GNU General Public License. The are a number of advantages that opensource code offers over closed source: * Security: Access to source code makes it easier to detect security flaws in software * Customization: Open source applications may be customized by anyone with the requisite skill * Restriction: Open source applications can be used without any restrictions...
- Publisher: it-stream.com
- Date: 07-09-2009
- Size: 318 KB
- Platform: WinXP, WinVista, WinVista x64, Win7 x32, Win7 x64, Win2000, WinOther, Mac OS X, Windows2000, Windows2003, WinServer, Windows Vista, WinMobile, Windows CE, Win98, WinME, WinNT 3.x, WinNT 4.x, Win95, Unix, Linux, Win 3.1x, Windows Tablet PC Edition 2005, Windows Media Center Edition 2005, Windows Mobile 2003, Windows Mobile 2005, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, Mac PPC, Mac OS X 10.5, Mac OS X 10.4, Mac OS X 10.3, Mac OS X 10.2, Mac OS X 10.1, Mac OS 9, MAC 68k
- FastRequest HelpDesk
- License: Shareware
- Price: 179.00
FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one. FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List...). You can create your own service requests form customized within a few minute without any programming. Customized or personalized your forms are easily. You can easily create custom forms with the form generator or you can use of included design templates in FastRequest and modify to your specific needs. Rapid and easy to use, FastRequest HelpDesk also allows you to define in a few clicks the tasks to be carried out, the periodic and deferred tasks.
- Publisher: FullData inc.
- Date: 05-11-2008
- Size: 48019 KB
- Platform: WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista
- Help Desk Reloaded Free MySql PHP help desk software
- License: Freeware
- Price: 0.00
Help Desk Reloaded Free MySql PHP help desk software is multi-platform compatible. Help Desk Reloaded is a 100% free web based Help Desk Customer Support System. Users can quickly log help desk tickets, and Customer Support HelpDesk representatives can track calls, assign priorities, etc etc. Help Desk Reloaded Requires VERY LITTLE knowledge of MySQL. Our Help Desk Installation Software creates the necessary tables and fields in the MySQL database, setup is almost 100% automated. We also offer a free online demo of our help desk software, as well as help desk screen shots. Please check back often, as we are constantly releasing new features and updates.
- Publisher: Sebastian Edwards
- Date: 17-07-2011
- Platform: Scripts, PHP
- Cerberus Helpdesk
- License: Shareware
- Price: 199.00
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more..
- Publisher: WebGroup Media, LLC
- Date: 01-05-2004
- Size: 3799 KB
- Platform: WinNT 4.x, WinXP, Windows2000, Linux
- EasyTrack
- License: Shareware
- Price: 49
EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more..
- Publisher: EasyTrack
- Date: 01-01-2002
- Size: 3700 KB
- Platform: Windows
- Helpdesk::Mail System
- License: Shareware
The Helpdesk::Mail System is a Perl application intended to assist Helpdesks and Support Centers in organizing their email communication with their customers. Especially if there is one email address and several people who reply on those emails and answer questions, Helpdesk::Mail can come in handy. one can assign a "user-id" for a mail to track down how often one user asks for help, plus an additional "Knowledge Base" feature: if your customers ask the same questions over and over again, you can save the answer in the Knowledge Base and prefill a reply with this answer, just by typing in some keywords and click on a link.
- Publisher: homepage.univie.ac.at
- Date: 05-01-2011
- Platform: Scripts, CGI and Perl
- HelpDesk VNC
- License: Shareware
- Price: $125.00
Gives you instant remote connectivity to any Windows based computer system. HelpDesk VNC gives you fast remote connectivity to any Windows based PC system.By simply installing the "HelpDesk VNC Remote" software, the client computer will be automatically connected to you in a matter of seconds. No client configuration is ever required, even if the client computer is behind a firewall. Furthermore, there is no need to open router ports on the client side, just click and go. Here are some key features of "HelpDesk VNC":remote client creator wizardtrack session timeauto reconnects back to you if your connection is lostHTTP Links allow you to download and launch software with one clicksmall download size.
- Publisher: helpdeskvnc.com
- Date: 1-91-2009
- Size: 1495 KB
- Platform: Windows All
- Templates for the Hotel Helpdesk
- License: Freeware
- Price: 0.00
Use MS-Outlook as Helpdesk solution for customer mails to Hotel and also B-and-B. You'll get a preset folder structure with the most common headlines which turn up in customer mails Hotel and also B-and-B, together with starting points for text modules that often can be put into this segments. All text ideas already have bilingual headlines and also were assigned small images for easy finding. This structure is automatically used in MS-Outlook with the help of the cool program Reply-Butler, and all boilerplates and all boilerplates can get accessed very quickly. The Hotel boilerplates support a multi-user system so that with a LAN several helpdesk clerks share the same boilerplates and share the same data.
- Publisher: ITSTH
- Date: 14-06-2011
- Size: 245 KB
- Platform: WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003
- LBE Web Helpdesk
- License: Shareware
- Price: 950.00
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per concurrent user, not individuals. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Web Helpdesk is they found it very easy to understand and learn how to use it.
- Publisher: Leigh Business Enterprises Ltd.
- Date: 08-05-2011
- Size: 2304 KB
- Platform: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000
- E11 Helpdesk Management Solutions
- License: Shareware
- Price: 4000
E11 Helpdesk Management Solutions is multi-platform compatible. e11 is a Helpdesk and Intelligent Mail Management System with Self Help and Knowledge Management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, E mail, Forms, Self Help, Knowledge Base, Customer History, Customer database management, Address book, Mass Mailing, Promotion, Lead tracking, Built-in Sales and Service modules,Escalation, Exhaustive Reporting, Task Reassignment Auto Responder Manager,mails/tickets to right CSR/rep/employee..
- Publisher: http://www.e11online.com
- Date: 20-04-2011
- Platform: Scripts, PHP
- Help Desk Software -HelpDeskReloaded (Free)
- License: Freeware
- Price: 0.00
Help Desk Software for Free. This software is a great for small to medium size information technology department. Based on PHP and using MySQL, features an easy installation wizard..
- Publisher: Mike Smith
- Date: 25-11-2011
- Platform: Scripts, PHP
