Software Listing: Customer Support Software

	AGILITA-Client | License: Shareware |
	The AGILITA-client is basically a new type of software, based on KLICKAPP technology. The functionality of the client is comparable to that of a browser, yet retains all the possibilities of a normal windows client. The entire presentation and functionality of the application is essentially stored on one database server.In addition the client contains a complete developer enviroment. Therefore each client can also be used for development. Because the application is saved on a server, all other clients register any changes made to an application immediately. The customer receives the developer surrounding including all source codes. Publisher: becom Systemhaus GmbH| Date: 10-12-2004 | Size: 3060 KB
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	Ezy Invoice | License: Shareware |
	Ezy Invoice is a feature rich business software solution that helps you create, print or e-mail most business documents, manage your Accounts Receivables and the Pro version includes an inventory module. It runs on Windows 2000, ME, 2003 Server, XP and Vista operating system. GENERAL FEATURES - Create, print and e-mail Invoices, Quotes, Credit & Debit Notes, Delivery Orders, Purchase Orders, Proforma Invoices, Letters & Faxes & other documents. - Track outstanding invoices, customer payments, print customer statements and ageing analysis report. - Get instant access to Sales, Receipts, Debtors, Tax, Inventory & other reports. Publisher: EzySoft Developments| Date: 15-07-2008 | Size: 2878 KB
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	Business Inventory Manager Pro | License: Shareware |
	Business Inventory Manager Pro™ is a Point of Sale and Stock Control solution designed to address the needs of small businesses. It is ready-to-use and easy to set up. This affordable, user-friendly software is easy-to-use and intuitive that applies the Inventory business logic to your data. It gathers and stores essential business data intelligently and helps businesses with their day-to- day decision-making. The features include Stock Control, Point of Sale, Sales Order, Vendors, Purchase Order (including Automated Purchase Order), Accounts Receivable, Accounts Payable, Shipping, Receiving PO into Stock, Contacts Management, Reporting and Data Analysis. Publisher: SMS Software Enterprises, Inc.| Date: 28-05-2006 | Size: 4560 KB
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	SalesCycle CRM | License: Shareware |
	SalesCycle CRM is a multi company, multi currency customer care system that combines a variety of functions with a simple menu driven and easy to use design at a fraction of the price of comparable systems.. It is the ideal system for owner and managers of small to medium sized businesses. As your business grows, it can be expanded to multi user mode through the installation of a downloadable Server Pack and can be integrated to Artemis Accounts II for full accounting functionality. Features include . .  Fully integrated 32 bit Windows system... Multi company and multi currency as standard. Publisher: Aquila Technology| Date: 18-03-2006 | Size: 6049 KB
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	Simply Contacts Database | License: Shareware |
	Customer Database Software. Track all you need to know about your customers, vendors, members, contacts, etc. Publish newsletters. Print labels. Direct mail and email marketing. Telemarketing. Manage mailing lists, membership database, company directory. Reminders and To Do items. Attach external documents. Import your existing data, collate records from multiple spreadsheets and text files. Easily find and select data. History of all interactions. Management and performance reports. Customize for your business with user fields, screens, reports and optional modules. Standard Features:  Contact information  Selection by a flexible criteria  Custom Views and Reports  De-duplication  Communications history  Reminders and TO DO items  Mail, E-mail and Fax communications  Database Customisation  Links to other programs  Password protection  Networking. Publisher: Biz-Tech Software| Date: 10-02-2006 | Size: 8740 KB
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	WebVideo Enterprise | License: Shareware |
	WebVideo Enterprise is a complete video chat software that enables live chat in pay per minute and free modes. With easy to use admin section, powerful performer software, a nice looking and fast loading client video chat, the system allows to make profit from selling live video content.    Main features:  * Ability to deliver Live content in a high quality video and audio format directly to your paying customers.  * No downloads for your customers! Live content could be surfed via the web pages.  * Allows to make your own live studio, or have performers work for you from their homes. Publisher: Soft Service Ltd| Date: 28-10-2008 | Size: 7414 KB
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	Simple Dispatcher | License: Freeware |
	For Contractors and Tradesmen,Schedule Requests for Repair Service Receive Customer phone calls, Enter problem description (can be saved) then view calendar for 2 vehicles, schedule . Calendar can be viewed at any time for dispatching. Service Slips are stored for tracking purposes until deleted.. Publisher: Citrusware.com| Date: 19-07-2004 | Size: 27 KB
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	Huelix ScreenPlay | License: Shareware |
	Huelix ScreenPlay is a versatile video screen capture program that lets you record PC screens. You not only can save video to a file but also broadcast video live, complete with audio. ScreenPlay makes it possible to create stunning videos of virtually anything that can appear on a PC. You can capture entire screen, specific windows, or a marked region of the screen. ScreenPlay is powered by the latest Windows Media technologies and uses codecs optimized for fast and efficient compression of screen capture videos. It saves videos in the Windows Media Video (WMV) format. ScreenPlay is ideal for creating short and effective customer support videos, demonstration videos for sales personnel, computer based training videos, making educational videos, or creating walk through videos of computer based business processes. Publisher: Huelix Solutions| Date: 19-07-2004 | Size: 14087 KB
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	Terrasoft CRM | License: Demo |
	Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM is easy-to-use and and easy-to-implement. It contains all the ultimate CRM functions for sales, marketing and service. Besides, Terrasoft CRM provides functionality for time-management, project, email and documents management and can be easily integrated with third party financial software. Together with low license and support cost it exactly targets small and mid-size businesses, starving to grow. Publisher: Terrasoft| Date: 02-11-2005 | Size: 12537 KB
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	Remote Desktop Inspector | License: Shareware |
	This software product lets to supervise desktop of the remote computer and meant for those who want to know what other people do. It is useful and very powerful tool for employers who want to control their employees; for the parents who usually spend more time at work and have no another way to verify what are their children doing. It helps when remote customer wants to show his/her desktop to you but do not want to give you full control on his/her computer (like another remote desktop solutions will). Remote Desktop Inspector allows you to monitor unlimited number of remote desktops. While creating new connection to another desktop, you may choose one of two possible mode of image refreshing - automatically and by request from user. Publisher: Toleron Software| Date: 31-08-2005 | Size: 1235 KB
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	WebVideo | License: Shareware |
	WebVideo v1.0 SoftService WebVideo software is a complete streaming video/audio network that enables live chat both in pay-per-minute and free modes. With easy to use admin section, powerful performer software, a nice looking and fast loading client video chat, the system allows to make very good money in the net and keep profits stable. Main features: * Ability to deliver Live content in a high quality video and audio format directly to your paying customers. * No downloads for your customers! Live content could be surfed via the web pages. * Allows to make your own live studio, or have performers work for you from their homes. Publisher: Soft Service Ltd| Date: 01-05-2003 | Size: 5000 KB
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	COMMMUNICATE! DELUXE | License: Shareware |
	Turn your PC into a powerful multi-tasking communications manager. COMMUNICATE! DELUXE provides multi-line support for voice and fax messaging as well as providing video motion detection and notification, video/audio e-mail, a comprehensive message center that allows you to create a customer specific communications history and remote administration. With support for up to three telephone lines, using voice/fax capable modems, you can easily set up your own professional telephone answering system including multiple mail-boxes and the ability to simultaneously send an receive fax or voice messages. Publisher: 01 Communique| Date: 07-01-2003 | Size: 126 KB
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	COMMUNICATE! DELUXE | License: Shareware |
	Turn your PC into a powerful multi-tasking communications manager. COMMUNICATE! DELUXE provides multi-line support for voice and fax messaging as well as providing video motion detection and notification, video/audio e-mail, a comprehensive message center that allows you to create a customer specific communications history and remote administration. With support for up to three telephone lines, using voice/fax capable modems, you can easily set up your own professional telephone answering system including multiple mail-boxes and the ability to simultaneously send an receive fax or voice messages. Publisher: 01 Communique| Date: 31-07-2003 | Size: 25893 KB
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	qdContacts 1.1 | License: Shareware |
	qdContacts is a Business Contacts Database application, designed for Customer Relationship Management (CRM) activities. It helps you organize your business contacts in one place, write quick reminding notes for each contact, search quickly for contact entry and set call back dates (when you have to call or meet the person or company).. Publisher: didiSoft Ltd.| Date: 30-06-2006 | Size: 836 KB
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	Platoo-Contact | License: Shareware |
	Platoo-Contact is fast and powerful contact management and CRM software product, that lets you and your company manage all the business contacts and activities you need. Platoo-Contact will grow with your company - you can add new users according to the growth of your business and the software can track and analyze your communications with many thousands of business partners in it's database. Various search and sorting capabilities, combined with custom classificators, give you ability to design and produce a lot of different reports you need to make right decisions. Extra module for making surveys. Publisher: Platoo Team| Date: 08-10-2005 | Size: 6568 KB
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	Cool Screen Capture | License: Shareware |
	Cool Screen Capture is an excellent tool designed to accommodate customers' need. Professional technique and intuitive interface make it suitable for every customer. Customers can capture video or image from DV, TV Tuner and other devices. It can set video compression codec, device properties and cameral properties. Cool Screen Capture still offers customers advanced screen capture function, you can capture any region of your desktop, even tricky items like tool tips, video displays and more. Let's have an excellent experience with versatile Cool Screen Capture. Cool Screen Capture not only enables you to capture files from DV, TV Cards and other devices but also to capture files from screen capture. Publisher: Cool Screen Capture Inc.| Date: 13-11-2008 | Size: 4090 KB
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	DataHouse | License: Shareware |
	Share contact information between all DataHouse users, maintain several customer sites for one company. Changes that affect several contacts are made only once not for each person. Manage your company's various sites, maintain employee information, keep contact history, single click to e-mail using Outlook, generate professional and consistent Fax and Letters. Store information on products, short description, long description, and up to 10 specification fields, 3 level pricing. Keep Stock information, view activity (Sales due in / Purchase Orders due out). Generate professional and consistent quotations, generate invoices, bill to and ship to addresses for sales, forecast future sales, track quote success rate and trends, track sales trends. Publisher: DataHouseSoftware| Date: 21-01-2005 | Size: 2370 KB
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	AteoMessenger | License: Shareware |
	AteoMessenger is a custom instant messenger application with webcam support. It is able to send the webcam frames both by p2p (direct connection) or trough server if direct connection is not possible due to firewall/gateway. The server part can be installed on any regular shared php/mysql server and the member database is owned by the customer. The available customizations include: custom application name, custom ads html content, custom emoticons. The package comes with source code for the server side php files and can be integrated as plugin/stand alone application on any website. Main Features: Buddy Categories, Online/Offline Icons, Online Popup Notifications, HTML Post section, Emoticons, Public Chat, Webcam Device Selection, Options to enable P2P & Server webcam data connections. Publisher: Datetopia Dating Software & Scripts| Date: 12-09-2005 | Size: 1953 KB
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	Service Management | License: Comercial |
	Service Management software for service centers and workshops. Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Informitis, Inc.| Date: 20-12-2002 | Size: 224 KB
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	MultiEmail Pro | License: Shareware |
	Multiemail Pro is an automated e-mail program that allows you to send customized e-mail messages to your customers, clients and friends. In Multiemail Pro there are 6 databases in which you can import different e-mail groups. It is used for sending form letters, online marketing brochures, customer support e-mails, marketing and sales promotions, or general information requests. Add, remove, search records, and send hundreds of customized e-mails. Publisher: MultiEmail| Date: 10-12-2002 | Size: 22462 KB
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	Service Desktop Pro | License: Shareware |
	Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers, IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. This tool can be extremely useful for all types of business managers for managing their day-to-day business activities. It's tightly integrated and flexible modules allow you to handle most aspects of managing your business flow. Simplicity and ease of use are the key benefits of Service Desktop Pro. Be it a small time freelancer or a medium size company, this software can be used by anybody. Publisher: Webtech Softwares & Services Ltd| Date: 20-02-2007 | Size: 19348 KB
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	ZIPCodeWorld Store Locator PHP Component | License: Shareware |
	ZIPCodeWorld Store Locator PHP is a ready-to-use PHP script for dealer locator. Your own United States or Canada store locator service can be up and running within minutes. The script allows customers to find dealers, stores or locations nearest them by ZIP code. The results show each location's distance from your customer, and even maps using Google, Yahoo or Mapquest. User friendly control panel is available to let you customise your own language, color, style, logo, and manage stores. Trial edition is limited to 10 search results. Registered version supports unlimited number of stores with FREE ZIP code database updates monthly for 1 year. Publisher: ZIPCodeWorld.com| Date: 15-07-2008 | Size: 4000 KB
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	Visual Drawing Maker | License: Shareware |
	The Visual Drawing Maker is a tool to convert CAD files into self viewing executable (*.exe) files. This makes the drawing independent of the operation system and CAD platform. With Visual Drawing Maker you can eliminate such obstacles as: 1.Drawing formats tht are incompatible due to the difference between CAD software types, versions and their setup 2.Correlative software installation is needed to explore, print and postil a drawing. 3.Difficulties to protect company intelligent property rights and technique secrest when providing customers with source design drawings, etc. Developed on the CAD midware technique basis, under lots of operation systems, it can be used on various CAD platforms. Publisher: Changchun Experience Technology Co., Ltd| Date: 15-11-2005 | Size: 1883 KB
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	SupportWindow Console | License: Shareware |
	SupportWindow Console accepts incoming connections from multiple SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control, file sharing and Chat. Optional registration of Presentation Mode allows the console operator to do desktop presentations which multiple connected Support Hosts may view. Perfect for explaining software functions to remote users. The Support Host is free. All remote sessions also require a client license which can be purchased in static license packs or subscriptions or both can be combined for the ultimate in licensing flexability. By installing SupportWindow Service applications on remote servers and having them make automatic connections to a running console an operator can access and administer any server simply by clicking on it's name in the connection list. Publisher: Bytewiser Data Systems, Inc.| Date: 24-11-2004 | Size: 2555 KB
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	eForms | License: Demo |
	eFORMS is an easy to use program that creates online forms for the world wide web. It generates scripts that will send the completed forms to webmasters or the departments that the potential customer wants to contact. No programing required ! There is no easier way to create online forms, than eFORMS. All you have to do is to design your form and thank you pages in any HTML editor, and then run eFORMS. It will guide you with very detalied informations throught all the steps of creating your online forms. eFORMS can create either ASP or PHP forms, which may run without problems on almost any kind of web server. Publisher: Decagon Internacional S.L.| Date: 16-06-2004 | Size: 2229 KB
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	Data Base Scripting Pages | License: Shareware |
	DBSP (Data Base Scripting Pages) is a new server-side scripting technology designed specifically for the exploitation of databases across the Internet. DBSP enhances and simplifies the database connection process incorporating proven algorithms and technology in order to increase the performance, stability and availability of database oriented web applications. The strongest quality of DBSP is time spent in development cycle. With DBSP you could deliver complex database oriented Web solutions in weeks. DBSP allows you to focus in solving your customer needs instead of wasting your time in solving technical issues. Publisher: DBSPTech.com| Date: 18-05-2004 | Size: 3970 KB
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	Multi Pos for Restaurant | License: Shareware |
	MULTI POS is a full featured POS and backoffice software package for the foodservice industry, including: fine dining, bars, cafeterias, home delivery, carry out, fast food, etc. This application is designed to quickly create detailed invoices using a wide variety of industry standard receipt printers. Main features include gift certificates; password-protected manager and server functions; inventory management; employee schedules; house accounts; frequent diner program; labor control; detailed profit and loss reporting, etc. With MULTI POS, you will maximize your restaurant efficiency, prevent employee mistakes, prevent employee thefts, increase profitability, and much more. Publisher: Quality Software| Date: 26-01-2006 | Size: 14550 KB
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	FAQ Organizer Deluxe | License: Shareware |
	FAQ tracking software for Windows: database management system with ready to use faq-tracking database solutions. Our database software solution allows you to record, organize, and manage information about frequently asked questions. FAQ data manager is easy to use and very intuitive. You can use databases included in the software or you can quickly define and build your FAQ database solutions. Our database organizer comes with features: Access your FAQ information in a variety of ways (table, form, or browser). Create faq lists, faq grouped reports, or any other faq related documents. HTML wizard lets you create a set of linked web pages containing anything from simple FAQ reports to professionally designed web FAQ catalogs. Publisher: PrimaSoft PC| Date: 14-06-2005 | Size: 7500 KB
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	AlterWind Log Analyzer Standard | License: Shareware |
	As new technologies evolve, we all become adept at the new virtual space. These days, it is almost impossible to imagine a person who has never heard about the Internet. The Web is getting spread all over the globe, leaving traditionally slow real-world businesses in the dust when it comes to speed of operation. Most ventures involved in commerce move their business to the web in an attempt to reach millions of potential customers. This is exactly the point where customer behavior tracking and analysis becomes the key to success. Following the basic marketing rule, it is wise to know what exactly happens when a customer comes to your e-shop. Publisher: AlterWind Software| Date: 31-10-2008 | Size: 2885 KB
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	SWBTracker | License: Shareware |
	SWBTracker is robust, feature-rich bug tracking software that not only tracks defects for your software products, but helps you organize your product releases. SWBTracker's intuitive interface makes entering issues a snap for all developers and testers, regardless of experience level. And with SWBTracker you'll get the powerful features included in more expensive packages -- but without the high per-user costs. SWBTracker includes a custom report designer, automatic email notifications, remote submission of new defects via a web browser, file attachments, support for mulitple products and releases, customer information, pre-defined detail and summary reports, customizable queries, custom fields, workflow rules and more!. Publisher: Software with Brains, Inc.| Date: 1-12-2003 | Size: 6181 KB
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