Software Listing: Customer Software

	Omni Customer Support | License: Shareware |
	Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. Publisher: Omni Customer Support| Date: 27-11-2007 | Size: 2179 KB
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	Car Sales Organizer Deluxe | License: Shareware |
	Car Sales Organizer Deluxe is a Windows software for car dealers, car salespeople. Software helps car dealers to organize, catalog, and manage all car and customer related information. You can quickly access to your auto customer details, easily keep contact notes, track and manage car sales opportunity, create car sales summaries and client reports, intuitive and simple to manage your old and new car sales. Includes databases: Car Customer, Car Notes, Car Web Resources. Allows to create customized car customer management solutions.. Publisher: PrimaSoft PC| Date: 01-05-2005 | Size: 7500 KB
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	MiraMail | License: Shareware |
	Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email. Publisher: Nevrona Designs| Date: 06-11-2001 | Size: 2000 KB
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	Customer Backup | License: Shareware |
	When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup! Customer Backup is a very simple yet powerful CRM Solution that will help small and medium sized business to start a computerized customer database system, maintain it, print reports quickly, schedule appointments, achieve security features and all this at a very reasonable price. Customer Backup is so simple to use that you do not have to cover any database knowledge whatsoever to manager it, since it is designed to hide the database structure from the user provide them with a ready solution to suit their needs. Publisher: Reohix| Date: 29-08-2006 | Size: 4117 KB
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	Green Desktiny | License: Shareware |
	We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too. We proudly present a Green Desktiny for you. Green Desktiny comes with simple and easy on ticket management, user friendly knowledgebase, unlimited staffs, unlimited departments, multi language support, custom field support and many others. Publisher: Greendesktiny.com| Date: 17-03-2006 | Size: 1883 KB
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	Daffodil CRM | License: Freeware |
	Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which would help businesses manage leads. With this CRM solution, one can automate everyday tasks, catch mission-critical & time-sensitive issues.. Publisher: Daffodil Software Ltd.| Date: 18-03-2005 | Size: 4497 KB
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	MemDB Cheque Printing System | License: Shareware |
	This program helps you to manage your customer information, prints cheque and envelope to your customers, broadcasts email to your customers. If you need to print a lot of cheques and envelopes, or need to send a lot of emails to your customers, you must try this software. This software stores your client information to a database. You can insert, delete, update and search the customer records efficiently.. Publisher: MemDB Technology Company| Date: 1-90-2002 | Size: 1435 KB
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	EasyCustomer | License: Shareware |
	Easy Customers - program is a customer database. The program enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts, send personalized Email messages etc. EasyCustomers makes your services much more efficient. The program allows you to differentiate customers on the basis of criteria that are already available (profession, supervisor, info as to where a customer came from) and customer "statuses" introduced by the user. The program supports the personalized Email posting, export and import of information from Excel and operations with customer groups. Publisher: EasyPrograms| Date: 17-04-2004 | Size: 1106 KB
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	AnswerTool | License: Shareware |
	Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.. Publisher: DTLink Software| Date: 08-07-2002 | Size: 829 KB
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	Easy-CSS | License: Shareware |
	For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. Publisher: kosmos BOS| Date: 16-03-2006 | Size: 9477 KB
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	VueChat Express | License: Shareware |
	VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet. If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service solution very easily in just a few minutes and communicate with your customers and website visitors online. Publisher: VueCam| Date: 01-05-2005 | Size: 3402 KB
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	EZ Small Business Software | License: Demo |
	Are you still running your Small Business with Spreadsheets? EZ can help you take your business to the next level. EZ Small Business Software is a complete business management program perfect for companies who take sales by the Internet, phone or mail. Our order entry software helps you: Manage Customer Data, Process Orders, Track Inventory Generate Receipts & Invoices, Analyze Sales, Print Labels. You can even generate email lists for email marketing campaigns. Enter new customers and orders. Or pull-up your existing customers and view their order history. Generate receipts or invoices for orders placed. Publisher: All-Pro Software| Date: 06-04-2005 | Size: 8795 KB
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	Simple Business Invoicing & Inventory | License: Shareware |
	A complete sales management system that includes: invoicing, inventory management, automated billing, mailing list management, customer management and sales tracking. Invoices and bills can be printed on plain paper or emailed directly to customers. Program features an intuitive interface with pick lists and menus that minimize typing and maxamize productivity. Includes extensive reporting for sales, tax, inventory and customer analysis.. Publisher: OWL Software| Date: 03-02-2003 | Size: 846 KB
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	CRM-Express | License: Shareware |
	CRM-Express is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book, calendar or creating quotes, orders or invoices.. Publisher: PGCSoft| Date: 13-03-2007 | Size: 21630 KB
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	4Sales CRM | License: Demo |
	4Sales CRM is developed for small and mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. 4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation. It is easy to install and easy to use, so it starts working for you right away. Out-of-the-box, 4Sales CRM helps you increase productivity with minimal investment.. Publisher: Terrasoft CRM Software| Date: 14-02-2004 | Size: 10137 KB
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	MemDB Customer Relationship Management | License: Shareware |
	This program helps you to manage your customer information, prints cheque and envelope to your customers, broadcasts email to your customers. If you need to print a lot of cheques and envelopes, or need to send a lot of emails to your customers, you must try this software. This software stores your client information to a database. You can insert, delete, update and search the customer records efficiently. You can customize and save the cheque and envelope setting for your printer. You can locate the customer, print cheque and envelope easily using your printer. You can also use this software to broadcast email to your clients. Publisher: MemDB Technology Company| Date: 01-01-2003 | Size: 1105 KB
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	CustomerReach | License: Demo |
	CustomerReach enables companies doing business online to directly interact with their Web site visitors through live chat. Use CustomerReach to enhance customer support, customer service, sales, and marketing. Features include Windows-based agent/operator software, visitor tracking/monitoring, pro-active invitation, customization, handling multiple calls, transferring calls, spell checking as you type, typing indication, the ability to push pages or other Web content, integrated Web browsing, agent images, common phrases, and chat between agents.. Publisher: CustomerReach| Date: 25-02-2004 | Size: 2279 KB
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	GSA Regnow Statistics Expert | License: Shareware |
	The GSA RegNow Statistics Expert is a software tool especially developed and tested for RegNow users. It offers a variety of functions for statistic analyses, customer management and data security. Graphical reports give you an immediate review about the state and development of your sales. In addition to an optimal customer management it is providing a tool for sending customer information by email. Moreover a high degree of data security is ensured inasmuch as all data concerning customers and sale are stored on your PC. The program disposes of a database backup function with which the whole database can be stored and written back in the case of emergency. Publisher: GSA| Date: 15-07-2008 | Size: 5764 KB
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	Queuing Model Excel | License: Shareware |
	Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).. Publisher: Bizpep| Date: 16-07-2001 | Size: 151 KB
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	Customer Invoice Template | License: Shareware |
	The Customer Invoicing Template is an Excel invoice template with the ability to store invoices, products and customers and perform advanced invoice sales reporting. The database structure of the invoice system allows the insertion, update and quick access to saved products, customers, and historical customer invoices. Product and customer lists can be imported from and exported back to text lists enabling integration with existing inventory and customer reporting management systems. Key features of the Customer Invoicing Template include: Control panel to establish predefined content for the invoice template and facilitate efficient customer invoice management; Add, update, access and remove products, customers and orders quickly and easily; Capacity to save 65000 products, 65000 customers, and 1. Publisher: Excel Business Tools| Date: 10-01-2005 | Size: 292 KB
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	DEKSI CRM | License: Shareware |
	DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat and much more. Now with call center module, Skype interface, and employee contracts module!. Publisher: DEK Software International| Date: 30-05-2008 | Size: 38902 KB
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	Request Tracker | License: Shareware |
	Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.. Publisher: CyberNiche Software| Date: 23-11-2001 | Size: 4 KB
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	DEKSI CRM for Linux | License: Shareware |
	DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat and much more. Now with call center module, Skype interface, and employee contracts module!. Publisher: DEK Software International| Date: 23-11-2007 | Size: 39473 KB
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	InstantSalesTracker Free Edition | License: Freeware |
	InstantSalesTracker is a reliable and feature-packed database designed to help your business easily manage customers, suppliers, inventory and accounts. Streamline your business processes with this flexible and powerful database system for recording: customer details, payments, refunds, customer contacts, sales orders, shipments, inventory purchases, supplier details, supplier payments, and even customer communication history. And reports are so easy to create, they're only a click away - invoices, picking slips, delivery dockets, purchase orders, sales reports, marketing reports and dispatch trends. Publisher: jDynamic| Date: 27-06-2006 | Size: 1912 KB
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	NovoCRM | License: Shareware |
	Manage customers anytime, anywhere with NovoCRM. Make your customer raving fans with NovoCRM, the best CRM solution. Supports MS Access, MS SQL and mySQL database engines. Unlimited User License for only 99 USD. Publisher: NovoCRM| Date: 23-01-2007 | Size: 11426 KB
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	CRMWeb | License: Demo |
	CRMWeb is a flexible, efficient and easy to use CRM solution for small and medium-sized companies. CRMWeb is integrating all departments that are relevant for the success of your business: sales, marketing and customer service. Through the automation of core business processes, CRMWeb reduces your efforts to a minimum, saves valuable time while processing customer data and thus increases the efficiency and productivity of your company. CRMWeb is a lot more than just automation of business processes like sales, marketing and customer support. It is a high-quality, high-performance IT solution which brings together pieces of information about all interactions with customers and potential customers, about sales and marketing activities and customer service. Publisher: misoft systems| Date: 02-10-2006 | Size: 6830 KB
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	APS Live-Chat | License: Shareware |
	APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. It starts at only US $ 7.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support. No setup fees. Save 50-80% More compared to other chat solutions. No Credit Card Required during the free trial period. You do not need any space on your web server. Chat is secured by 128 bit encryption. No programming required. Unlimited number of operators. Fully customizable.. Publisher: APS Tech Inc.| Date: 18-03-2008 | Size: 45 KB
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	Chat Interface for Operator | License: Shareware |
	Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also. Easy transfer chats to other operators, use predefine responses, full management of saved chat sessions, view visitor's geographic location, IP address, referrer etc. Alternate web base interface also available. Free trial after trial start only $8. Publisher: Live2Support Inc.| Date: 15-12-2005 | Size: 478 KB
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	Email Responder | License: Shareware |
	Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email customer service process, reduce labor costs, and improve the quality of your customer communication. Arriving email is automatically assigned to a person or group, based on an analysis of its contents. When your representatives reply to a message, flexible templates fill in customer and product information, allowing your service team to answer most questions in only seconds, often with no typing at all. Publisher: DeskShare| Date: -82-2008 | Size: 14505 KB
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	Scheduleview | License: Demo |
	Easy Appointment Scheduling Software- Web Sync Option Now Available. Easy-to-use appointment scheduling software that makes organizing your day, saving time, and increasing productivity as simple “view and click”. PLUS version Synchronizes with QuickBooks Pro and above so that you don't have to enter your data twice in two different programs. View schedules side by side. Great for Accountants, Service Businesses, Medical Practices. New Version 3 optional web sync feature allows you to publish your schedule to the web for employees, providers and or customers. In the previous version of ScheduleVIEW™, you had the ability to rename the terms for Customer, Provider, Resource and Company Name. Publisher: Selent & Associates, Inc| Date: 01-01-2008 | Size: 205078 KB
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