Software Listing: Customer Services

There is absolutely no doubt that the Customer service management is regarded as quite significant for success of the organization. It is also well established fact that the happy customers will make for the profitable organization. This is quite far most cost efficient and it retain the existing customers as it is for acquiring the new ones. Hence, to have best in the class client service management software is definitely the key which will provide the organization with the competitive edge of industry. Below mentioned are few of the modules which should reside in the competitive software of Customer Service Management such as the contact management then the store where customer data as the master record will be also used for each interaction.

  • Platform: Win2000, WinOther, WinVista

Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department's ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call management, increasing efficiency which allows staff to focus on problem resolution. The solution is easy to deploy, in days, not weeks - and is affordable for organisations that need a quick start in service management. BELLEROPHON HD is built on the same BELLEROPHON EMS II platform as our more comprehensive enterprise solution, Organisations that have a helpdesk requirement today can be confident of investing in a solution that can grow as business needs change.

  • Platform: WinOther

Extended SMS Add-in for Microsoft ® Outlook in 2000 / XP with additional functions for the professional use. Ideal as a communication interface of smaller enterprises with external representatives or for doctors, lawyers, customer services that have appointments to remind / coordinate and information to be sent directly and fast. Ideal also for organizations which need a good possibility to dispatch alarming and send group messages..

  • Platform: WinOther

Award-Winning live help software. With this live help customer services software, you will be able to constantly monitor the visitors of your website. You will know exactly how many people are visiting your site, which page they're on as well as how long they've been on your website. In addition, you will be able to select a visitor on your website and invite the person for a chat session with you. This will be a great way to assist a client or to give information about your products. By being in virtual contact with your clients, your chances of increasing your sales will be enhanced and your customer service will be greatly improved.

  • Platform:

The purpose of this WSS Network app is to illustrate where Wilhelmsen Ships Service offers services, our capabilities in these ports and whom to contact for enquiries and customer services.

Map
The WSS offices and Customer Services are presented in a global map. They are searchable from map or list mode. Detailed information can be looked up by clicking on individual locations.

Customer Services
Our Customer Coordinators are familiar with all products and services on offer and can assist you in finding solutions to your needs.

Offices
Our offices in the worldwide network are listed in alphabetical or by country order.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x

Accounting and invoice management software is a useful tool to manage the inventory (stock) of small to large organization and also prepares the billing records in the form of ledger. Inventory control tool is helpful for sales forecasting, production planning that determines when the stock needs to reordered. You can identify your dying stocks and can easily take purchasing decisions by using this inventory control utility. This invoice manager tracks all transportation activities, storage fulfillment, material requirement, inventory reduction and purchase planning. Accurate and affordable invoicing program provides the facility to change the control settings like company id and passwords and also allows you to create your new company information with your own user name and password or you can change these for the security reasons.

  • Platform: Win2000, WinOther

Ace Operator is a powerful web collaboration application. Ace Operator enables live interactions between company representatives and customers from the company web site. It allows customers to contact live agents at the click of the button, engage in interactive conversation and exchange information using multi-media content. It also allows companies to monitor visitors to their web site and initiate a conversation. It is an excellent tool for pre-sales support, help desk and customer services..

  • Platform: JavaScript, Scripts

We work hard to give you the best in professional Web Programming services. Widely known for our quality software and timeliness delivery, combined with our unmatched quality of customer services, puts us in position to help you with any project for your business on the Web, regardless of size, scope or level of complexity..

  • Platform: CGI and Perl, Scripts

FransiKey is a security token for all mobile devices. FransiKey enables you to access our e-channel services securely by generating a one time password to be used in addition to your username and password. To use FransiKey to generate a one time password, you don`t need network connectivity. With FransiKey, you can access our e-channels services anytime and anywhere.

For further information, please visit our website * www.alfansi.com.sa

To register, login to one of our e-channel services, select (FransiKey registration) and then (Soft token-FransiKey) under the mobile devices option.

  • Platform: Windows Phone, WinMobile

My EDC is a mobile app that enables you to report issues to East Dunbartonshire Council. You can attach photos and video and any other relevant information to your report and pinpoint the exact location using your phone’s mapping software. Your report is then dealt with by East Dunbartonshire Council’s Customer Services team.

Additional Services
As well as submitting reports on issues, My EDC also allows you to:
- View Councilor’s details
- Access East Dunbartonshire Council news and events
- View your submitted reports
- Use our online service to submit reports using your PC or Mac
- Receive notifications either by SMS, push notification or email
- Receive messages when you pass near a previously reported issue
- Submit anonymous reports
- Search for Council facilities near to your current location.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x

The Official First UK Bus App

Make bus travel even easier with our official First Bus App.

Our brand new App helps you plan your journeys, providing ‘next bus’ times for all bus services throughout Great Britain, including real time info where available. Alongside information about First Bus services, features include; route maps showing the location of bus stops, timetables, details of our tickets and fares and service updates.

You can even save your favourite stops so you can check times at a glance. So install it now for free, and get on board with First.

Our features in full:
• Search by service number or destination in 'Travel Info' and find live or scheduled bus times for over 300,000 bus stops across Great Britain in 'Next Bus' (see notes)
• Set 'Stop Alerts' so you know when you are approaching your...

  • Publisher: FIRSTBUS
  • Date: 03-11-2014
  • Size: 799 KB
  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x

ResponseMailer is an email answering server with advanced email processing capabilities that can reduce the time you spend to answer and follow-up on emails. ResponseMailer works with multiple email accounts, checks the contents of your incoming emails to determine how to reply to it. This email processor can even extract email data and save it to a database. ResponseMailer can be used for a wide variety of applications: Ideal for field support personnel, customer services, sales teams who need to know when specific persons send them email - even when they are away from the office! Sales letter, advertising response, applicants, and confirmation notice Follow-ups and prospects Vacation reply, out-of-office reply The possible uses are endless.

  • Platform: Win2000, WinOther

DataSlave is a powerful tool for moving data. DataSlave supports many common data formats and will quickly and simply move, validate, de-duplicate and clean your valuable data. This difficult task is now available to users without the need for any programming skills. Validation is as simple as picking the rule and dragging the data field you want to test onto the rule. What could be simpler? There are more than 100 checks including many national postal codes, telephone numbers, US SSN, UK NI number, ISBN numbers and many more. Map the data fields onto your marketing or customer database, modify as necessary and the job is done.

  • Platform: Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64

The system is designed for any size web hosting companies, datacenters and ISPs, which require a solid platform that automates all of the day-to-day tasks that would otherwise require highly skilled man power, and large work forces. Helm is capable of providing a complete, flexible web hosting management solution for single server service providers to suppliers of thousands of servers including dedicated and collocated customer services..

  • Platform: Asp, Scripts

Ace Operator enables live interactions between company representatives and customers from the company web site. It allows customers to contact live agents at the click of the button, engage in interactive conversation and exchange information using multi-media content. It also allows companies to monitor visitors to their web site and initiate a conversation. It is an excellent tool for low-cost pre-sales support and any kind of customer services over the web. And, best of all, it is one of the most affordable solutions around. Ace Operator has excellent support for running it in a hosted environment.

  • Platform: Misc Scripts

Billing and invoice management software tracks all transportation activities, material requirement, storage fulfillment, stock control, purchase planning etc. Accounting and inventory information system utility facilitates missing or lost records with file backup feature. Invoice accounting and financial inventory application increases business value, improves customer services and reduces account error. Accounting and inventory distribution control utility includes warehousing, packaging, import and export services, sales, purchase, payments etc. Billing and inventory management tool has critical solution to optimize bill validation, network design and enhancement.

  • Platform: Misc Scripts

E-mail Responder for Outlook is a convenient, cost effective and easy to use MS Outlook e-mail responder allowing you to automatically reply to all your incoming e-mail correspondence even if you are away from your computer.

E-mail Responder for Outlook automatically creates and sends e-mail messages from your custom templates in response to incoming e-mails, based on your Status (Away, Out of Office, Vacation, etc. or custom created Status). E-mail Responder for Outlook with custom e-mail filter and Status option features: Automatic response to your clients from your easily-designed custom e-mail templates.

  • Platform: WinOther

Best and comprehensive bulk text software facilitates users to transmit massive event alerts, reminders, personal messages, piece updates, invitations, notification etc to single or multiple mobile phone users residing anywhere in world without having internet connection. Group text SMS application is suitable for different public or private sector organizations including telecom industry, hospitals, financial institutions, banks, schools, college, universities, educational institutes, real estates, customer services, call centers, business and trades, travel and tourism, job notification, advertisements companies, governments agencies, Airlines, Railway, software companies, media and entertainments and many others.

  • Platform: Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64

Using top-class Trend Micro OfficeScan Corporate Edition software, our managed antivirus service protects you against viruses, spyware and other Internet security threats. Malicious web sites are automatically blocked using Trend Micro's new "Web Reputation" service. Simply install the client software on all your home or business desktops, laptops and servers! Beyond the easy-to-understand client software, our managed service includes access to our unique "Security Center" web portal where you can monitor the update and security status of all your protected computers. Along with real-time email alerts for all virus detections, it is simply the best way to manage your antivirus protection from a single point.

  • Platform: Pocket PC, Win2000, Windows CE, Windows Server, WinOther, WinVista

Visual Studio Team System 2008 Team Suite provides multi-disciplined team members with an integrated set of tools for architecture, design, development, database development and testing of applications.

Visual Studio Team System 2008 Team Suite provides multi-disciplined team members with an integrated set of tools for architecture, design, development, database development and testing of applications. Team members can continuously collaborate and utilize a complete set of tools and guidance at every step of the application life cycle.

This Trial Edition has full retail functionality but will expire after 90 days.

  • Platform: Windows 7, WinOther, WinServer, WinVista

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