Software Listing: Customer Satisfaction Survey

	Opinio | License: Shareware |
	Opinio is a free and comprehensive system to create, publish, analyze and maintain surveys. Ease of use and simple installation makes it suitable to any organisation. With Java/JSP/Servlets at its base, it is a platform independent (Windows, Linux, etc), robust and scalable survey system. This software is designed with an open database platform and supports all major databases (Oracle, Mysql, SQL Server, etc). Major features include: 1) Flexible survey design. 2) Advanced reporting. 3) Plugin architecture. 4) Multilanguage support. 5) High scalability. 6) Simple installation. 7) Web based administration. Publisher: ObjectPlanet Inc.| Date: 2-12-2005 | Size: 9866 KB
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	Surfstats eSurvey 2005 | License: Shareware |
	SurfStats eSurvey for Windows 98/ME/NT4/2000/XP/2003 simplifies creating sophisticated html-based survey questionnaires in any language. The survey questionnaire can then be deployed on a web site on a intranet or internet web server. It can also be emailed. eSurvey can handle web, email and telephonic surveys. The emailed responses can be automatically collected and parsed. The data results can be exported and reports can be generated in real-time.. Publisher: SurfStats Software cc.| Date: 26-09-2005 | Size: 10771 KB
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	AnswerTool | License: Shareware |
	Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.. Publisher: DTLink Software| Date: 08-07-2002 | Size: 829 KB
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	iMagic Survey Pro Software | License: Shareware |
	Introducing the easiest to use survey software available! Quickly discover your customer's needs and wants with a survey. Our survey software will handle hundreds of questions and thousands of responses. Our production team has been developing software for 18 years, we build solid highly dependable software. If you need a job done then rely on us. iMagic Survey Pro has been built by the leading marketing research software and scheduling company. Ensuring product quality and service.. Publisher: iMagic| Date: 20-05-2005 | Size: 11243 KB
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	Survey Power | License: Shareware |
	Create and analyze surveys, questionnaires, and opinion polls. Print blank surveys, record survey responses, perform complete frequency, demographic, cross-tabulation, and statistical analyses of the survey responses. Twelve question types are supported. Professional version includes web survey creation, email data entry, multi-color charting, and 12 data export file formats including Microsoft Excel. Multi-demographic analysis also supported.. Publisher: WISCO Computing| Date: 12-06-2003 | Size: 3584 KB
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	Email Questionnaire | License: Shareware |
	Email Questionnaire is a new type of questionnaire system that revolutionizes the way on-line questionnaires are conducted. Unlike other on-line questionnaire systems that need a web server to construct, distribute and manage results, Email Questionnaire is totally email based. It works with your existing email system making on-line questionnaire surveys available to anyone with an Internet connection. Email Questionnaire makes customer relationship management easy. You can send new products information to customers and collect their interests. Other applications include employee surveys ,course feedback,marketing surveys, etc. Publisher: Compressweb| Date: 25-05-2006 | Size: 3170 KB
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	Australian Postcode Survey | License: Shareware |
	Boost advertising effectiveness using the Australian Postcode Survey to determine the impact of your advertising dollar. Data entry using the Australian Postcode Survey is fast and the application occupies only a tiny part of the screen so that you can get on with your business while the Australian Postcode Survey awaits your next entry. The Australian Postcode Survey even automatically assigns a postcode when a suburb is picked from the list so customers need not know their own postcode to be easily included in the analysis of your regional marketing effectiveness. Find out which advertisers are achieving real bankable results for you and find out which advertisers are just wasting your hard earned money. Publisher: FieldCraft| Date: 20-02-2005 | Size: 5711 KB
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	AskWeb | License: Shareware |
	AskWeb is a powerful and interactive survey management system, enabling to organize, run and manage various types of surveys. AskWeb can process internet and email surveys. Vide spectrum of features lets user not only to build questioners and publish it to the respondents, but also to monitor survey process during all it's stages and analyze the results. System users can create all forms of questionnaires: from a complex surveys, multipage questioners, registration forms to simple polls of several questions. Eight question types are supported: Edit; Multi Edit; Combo Box; List; Multi list; Checkboxes; Images-Checkboxes; Images-Radio buttons. Publisher: Baltsoft| Date: 04-10-2004 | Size: 879 KB
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	Easy Survey | License: Shareware |
	Easy Survey is a software package for Microsoft Office Pro, designed for survey creation and conducting. In contrast to another survey applications, Easy Survey uses possibilities of MS Access for form creation. It allows to make the survey form fast and simply. You should just create essential tables in the MS Access and create a Form for survey on basis of these tables. After that Easy Survey Wizard will help you to make a "Survey Project" which you can use in MS Outlook. When "Survey Project" is created, the special add-in for Microsoft Outlook will create a HTML message with the questionnaire which can be sent by two mouse clicks. Publisher: Andrey Manchuk| Date: 09-12-2003 | Size: 1769 KB
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	Web Help Desk | License: Shareware |
	The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software. CORE FEATURES INCLUDE: 100% Web-based IT Service Management (ITSM) Solution - Incident & Problem Management (Issue Tracking) - Asset & Configuration Management (CMDB) - Two-Way E-Mail Correspondence - Knowledge Base Management - LDAP / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac OS X, Linux, or Unix As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests. Publisher: MacsDesign Studio LLC| Date: 04-06-2008 | Size: 77824 KB
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	Green Desktiny | License: Shareware |
	We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too. We proudly present a Green Desktiny for you. Green Desktiny comes with simple and easy on ticket management, user friendly knowledgebase, unlimited staffs, unlimited departments, multi language support, custom field support and many others. Publisher: Greendesktiny.com| Date: 17-03-2006 | Size: 1883 KB
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	Easy to use Online survey and web poll tool | License: Freeware |
	Key Survey - easy to use online survey tool to create polls, quizzes and surveys. Web site poll from Key Survey is a powerful and effective way to get instant feedback and increase your site's popularity among Internet users. By adding a Web Poll you will allow your visitors to quickly give their opinion on a current event. At that all results are available online realtime, immediately after each voting. With Key Survey tool you can match the look of your poll to your website, for all parts of the web poll can be customized for your needs: color settings, your logo, images, video. Publisher: Key Survey| Date: 01-02-2004 | Size: 300 KB
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	rsvme | License: Freeware |
	RSVME is a free survey tool that integrates with Outlook and other email packages, and makes obtaining feedback from people a snap! You can quickly and easily put together a survey on any subject, from the best time for soccer practice to who's bringing what food to a party. Then select names out of your address book you want to send the survey to, and send. It's that simple! As your friends get your email and answer your survey, you get the response back in one simple-to-read report.. Publisher: rsvme| Date: 23-05-2005 | Size: 3894 KB
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	Electronic Survey Program | License: Shareware |
	ESP is an easy-to-use survey creation, administration, and compilation program. You can create surveys with open-ended responses, multiple choices, multiple responses, branching questions (change depending on users answers), and much more. Surveys can be taken on a network (LAN), internet, or printed. Results are instantly calculated and can be exported to a spreadsheet with a click of a button.. Publisher: Gepeto Software| Date: 28-09-2002 | Size: 2500 KB
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	ManageEngine SupportCenter Plus | License: Freeware |
	ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Publisher: AdventNet Inc| Date: 05-11-2007 | Size: 32060 KB
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	Live Support ASP Chat Script | License: Demo |
	Download Live Web Chat support script demo which provides an easy and fast connection between customer and support executives for chat, messaging and online meeting to solve the problem of client, to provide the knowledge about products. It is complete online customer help software which provides full support to site visitor or clients with live, secure and dedicated connection. This is very easy to install, no need of any special control components and other server utility. Demo offers the complete functionality and unique features of the chat software with the communication between administrator and customer and look, feel & interface of software. Publisher: Live Chat Online| Date: 09-12-2005 | Size: 1218 KB
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	Mariners Office | License: Shareware |
	Maritime Software - Draft Survey, Lashing and Route calculations for Merchant Navy. User-friendly Draft Survey, Lashing Calculations and Route Planning software for Ships' Officers and Marine Surveyors. Mariners Office is easily operated using either Keyboard or Mouse. It complies with the latest UN ECE standards and MSC "Code of Safe Practice for Cargo Stowage and Securing" (2003 Edition) (Annex 13) for Draught Surveying and can print to all standard printer types. The calculation program for Ship's Officers and Marine Surveyors. Specializes in a maritime software suite for draft survey, lashing, course, and distance calculations. Publisher: MaritimeSoftware.com Inc.| Date: 07-07-2008 | Size: 3439 KB
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	SurveyGold | License: Shareware |
	SurveyGold is a complete software system for building and then administering surveys and analyzing their results. It is ideal for individuals, educational institutions and organizations that need to quickly create and conduct exams or surveys over the web, over the phone or with a printed questionnaire form. It provides point-and-click features that make collecting and reviewing results quick and easy. Full support for automated test scoring is included. An Explorer-style expandable view displays respondents and surveys that have been created. Four tabs access the main features: survey setup, administration, view and analyze results. Publisher: Golden Hills Software, Inc.| Date: 12-12-2006 | Size: 22784 KB
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	ViewletQuiz Professional | License: Shareware |
	ViewletQuiz is the first desktop software that allows you to create stunning graphical surveys, quizzes and assessments then publish them in one-click to the Internet. All surveys and quizzes are published in Flash format. They can contain sound, images, other Flash movies, etc. Each "Viewlet" reports in real time to a server where you can get all your data and statistics . Free trial version with full features. Why use Survey Monkey to create boring HTML surveys when you can create media-rich output to keep your viewers engaged so they actually want to fill it out.. Publisher: Qarbon| Date: 10-06-2008 | Size: 47353 KB
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	SupportPortal | License: Demo |
	AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. Publisher: Escon Information Consulting| Date: 20-01-2009 | Size: 2832 KB
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	123 HTML Forms | License: Demo |
	An advanced Web Form Builder that allows you to create HTML Forms quickly and easily. You can create an unlimited number of forms with any number of radio-buttons, checkboxes, pull-down menus, text areas, etc. It supports form validation. Form submissions may be sent to multiple email addresses. It can create multi part forms, forms with file upload fields, product/service/price request forms, message and question submission forms, subscription forms, survey forms, quizzes and tests, feedback forms, customer satisfaction forms, email notifications, evaluation forms, order forms etc.. Publisher: Conkurent, LLC| Date: 28-03-2005 | Size: 606 KB
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	ViewletQuiz | License: Shareware |
	ViewletQuiz is the first desktop software that allows you to create stunning graphical surveys, quizzes and assessments then publish them in one-click to the Internet. All surveys and quizzes are published in Flash format. They can contain sound, images, other Flash movies, etc. Each "Viewlet" reports in real time to a server where you can get all your data and statistics (www.viewletcentral.com). Free trial version with full features. Why use Survey Monkey to create boring HTML surveys when you can create media-rich output to keep your viewers engaged so they actually want to fill it out. Publisher: Qarbon| Date: 13-05-2008 | Size: 46942 KB
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	ViewletACE | License: Shareware |
	ViewletACE is the first desktop software that allows you to create stunning graphical surveys, quizzes and assessments then publish them in one-click to the Internet. All surveys and quizzes are published in Flash format. They can contain sound, images, other Flash movies, etc. Each "Viewlet" reports in real time to a server where you can get all your data and statistics (www.viewletcentral.com). Free trial version with full features. Why use Survey Monkey to create boring HTML surveys when you can create media-rich output to keep your viewers engaged so they actually want to fill it out. Publisher: Qarbon| Date: 07-02-2007 | Size: 48915 KB
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	Web Questionnaire | License: Shareware |
	Web questionnaire makes it easy to design feedback forms and online questionnaires. You could compose questionnaires using WQ's WYSIWYG questionnaire editor, retrieve replies via email, then analyze the result using different kinds of report format. Features of WQ WYSIWYG questionnaire editor makes questionnaire editing simple. Create questionnaires in multiple pages. Integrate with Outlook/Outlook Express/Eudora seamlessly to retrieve questionnaire replies. 30+ available HTML templates for creating great looking questionnaires easily. Dozens of built-in questionnaire libraries. Save frequent used questions to library questions. Publisher: Compressweb| Date: 25-05-2006 | Size: 3001 KB
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	ActiveXperts Helpdesk System | License: Shareware |
	ActiveXperts HelpDesk System is an intuitive, full featured web enabled helpdesk system. It is designed for help desks, call centers, customer support centers and IT departments. It improves helpdesk processes, to provide a complete support solution. It improves response times to customers and improves accuracy of the responses. It increases customer satisfaction and reduces overall customer downtime. The product integrates with SMTP- and POP3 e-mail. E-mails are automatically associated with existing tickets - if possible. New e-mails can be converted to new tickets, automatically or by hand. Publisher: ActiveXperts Software| Date: 01-05-2008 | Size: 4391 KB
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	XCBA Cargo Office | License: Shareware |
	XCBA Cargo Office is a user-friendly Draft Survey calculation program for Ships' Officers and Marine Surveyors. XCBA Cargo Office is easily operated using either Keyboard or Mouse. XCBA Cargo Office complies with the latest UN ECE standards for Draught Surveying and can print to all standard printer types.. Publisher: XCBA Inc.| Date: 07-12-2005 | Size: 36144 KB
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	Customer Backup | License: Shareware |
	When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup! Customer Backup is a very simple yet powerful CRM Solution that will help small and medium sized business to start a computerized customer database system, maintain it, print reports quickly, schedule appointments, achieve security features and all this at a very reasonable price. Customer Backup is so simple to use that you do not have to cover any database knowledge whatsoever to manager it, since it is designed to hide the database structure from the user provide them with a ready solution to suit their needs. Publisher: Reohix| Date: 29-08-2006 | Size: 4117 KB
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	Omni Customer Support | License: Shareware |
	Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. Publisher: Omni Customer Support| Date: 27-11-2007 | Size: 2179 KB
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	e-Data Collection | License: Shareware |
	Full-featured Survey System enabling you to create surveys on the fly, complete with a reporting tool that generates attractive, customizable reports, and dynamic filters that allow you to narrow results on selected criteria to facilitate analysis. Create an entire survey, complete with a reporting system with filtering capabilities, in a matter of minutes. Features include: *Group multiple surveys into survey collections. *Assign roles to Administrative Users determining who can view reports, create surveys, or publish surveys. *Create test data to preview reports and purge test data with the click of a button. Publisher: e-Centric, Inc| Date: 29-12-2005 | Size: 4657 KB
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	SFM Customer Manager | License: Shareware |
	SFM Customer Manager™ is a unique management and business analytics system that provides small business managers with unparalleled visibility into company operations and customer relationships. The system has advanced analytic capabilities allowing long-term data analysis as well as advanced reporting capabilities for receiving real-time company and marketing updates. SFM Customer Manager™ consists of two main components: A CRM/ reporting tool that is installed on the employee’s computers and works within MS Outlook® for easy data entry, and a Management Dashboard that is installed on the manager’s computer enabling the manager to view real-time company updates, graphs, reports, statistics, pipeline analysis, cash flow analysis, forecasts and additional valuable information vital to optimal decision-making. Publisher: SFM Software Ltd.| Date: 16-11-2005 | Size: 42770 KB
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