Software Listing: Customer Request

	Request Tracker | License: Shareware |
	Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.. Publisher: CyberNiche Software| Date: 23-11-2001 | Size: 4 KB
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	Easy-CSS | License: Shareware |
	For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. Publisher: kosmos BOS| Date: 16-03-2006 | Size: 9477 KB
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	Request Commander | License: Shareware |
	Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Request Commander offers quick information adding that received by phone or email.. Publisher: NesterSoft Company| Date: 07-11-2000 | Size: 1229 KB
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	ManageEngine SupportCenter Plus | License: Freeware |
	ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Publisher: AdventNet Inc| Date: 05-11-2007 | Size: 32060 KB
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	Fast Track - Request Management | License: Shareware |
	Features Use this tool to manage and track project requests including; change requests, problem reports, software bugs or incidents. You can also define your own request types and each of these can have its own request work flow. Fast Track - Request Management includes PRINCE 2 Support and integrates with MS Visual SourceSafe. Requests have the following attributes: Project Request Type Component Severity Platform Release Status Requests are progressed by using the Progress command. This command will automatically identify the next state, determine if the request has to be auto assigned to a predefined person and also determine if a mandatory comment is required from the user (auto prompt). Publisher: Configuration Management Services Limited| Date: 30-06-2004 | Size: 14666 KB
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	BlueActive | License: Shareware |
	Easy to use Interactive proximity marketing software that allows you to send your data to all Bluetooth® equipped mobile phones within a Your Bluetooth Dongel range, all you need is BlueLive and Bluetooth dongel and a PC BlueActive allows your customers to request selected files or specific information. In this way is them, who come to your shop, window, wall, advertising, map, or restaurant and request the information they need. You can even leave your shop closed and still be able to send out information to your customers. for example if you have a Travel Agency, and you would like to send or have information regarding your packages. Publisher: ATSOFT| Date: 29-11-2008 | Size: 13034 KB
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	Customer Backup | License: Shareware |
	When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup! Customer Backup is a very simple yet powerful CRM Solution that will help small and medium sized business to start a computerized customer database system, maintain it, print reports quickly, schedule appointments, achieve security features and all this at a very reasonable price. Customer Backup is so simple to use that you do not have to cover any database knowledge whatsoever to manager it, since it is designed to hide the database structure from the user provide them with a ready solution to suit their needs. Publisher: Reohix| Date: 29-08-2006 | Size: 4117 KB
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	Omni Customer Support | License: Shareware |
	Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. Publisher: Omni Customer Support| Date: 27-11-2007 | Size: 2179 KB
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	Proxy Scanner Server | License: Shareware |
	Proxy Scanner Server is the software that helps to find and check proxies. Proxy Scanner Server can be integrated to the existing or new website or it can be used standalone. Main Proxy Scanner Server features: - Proxy Scanner Server scans/checks HTTP, HTTPS, SOCKS4, SOCKS5, STMP proxies; - Proxy Scanner Server allows to export found proxies to text file, MySQL database, MS SQL database, MS Access database; - Proxy Scanner Server allows to import proxies from text file, MySQL database, MS Access database; - Proxy Scanner Server allows to check proxies for connection, send e-mail, send e-mail via proxies, RBL, anonymity; - Proxy Scanner Server allows to add/edit/remove RBL and Anonymity lists; - Proxy Scanner Server has Sheduler; - Proxy Scanner Server is optimized for Server's performance and bandwidth; - Proxy Scanner Server has free bugs fixing on customer request; - Proxy Scanner Server has free bugs fixing on customer request; - Proxy Scanner Server is multithreaded so it is very fast; - Proxy Scanner Server can be controlled by PHP or ASP; - Proxy Scanner Server has user friendly interface. Publisher: Proxy-Software| Date: 03-03-2005 | Size: 424 KB
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	EasyCustomer | License: Shareware |
	Easy Customers - program is a customer database. The program enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts, send personalized Email messages etc. EasyCustomers makes your services much more efficient. The program allows you to differentiate customers on the basis of criteria that are already available (profession, supervisor, info as to where a customer came from) and customer "statuses" introduced by the user. The program supports the personalized Email posting, export and import of information from Excel and operations with customer groups. Publisher: EasyPrograms| Date: 17-04-2004 | Size: 1106 KB
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	jWebApp | License: Shareware |
	jWebApp is a J2EE Model-View-Controller web development framework written in Java. It is Java Servlet based and allows you to use anything you like for the Model and View - there are no constraints. Unlike other frameworks, jWebApp does not force a set of APIs or tag libraries on you; in fact, there is no need whatsoever for jWebApp to supply a tag library. And yet, jWebApp provides all the functionality you expect in web server software. With jWebApp, you have a simple XML configuration file to associate a piece of Java-executable code to a web request. The Java code can validate the request with built-in XML-based and/or custom-coded validation, and then process the request any way you like. Publisher: Software Sensation Inc.| Date: 17-04-2006 | Size: 1740 KB
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	MiraMail | License: Shareware |
	Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email. Publisher: Nevrona Designs| Date: 06-11-2001 | Size: 2000 KB
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	Business Letter Professional | License: Shareware |
	Business Letter Professional includes more than 1000 typical business letter templates. With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The embedded text editor in this program allows you to edit, copy, paste, search, preview and save your letters. It also enables you to set an external e-mail program to send your finished letters directly.Features: Accounting & Finance: raise capital, apply for grants, improve accounting methods, sell or buy shares, and improve your relationship with your banker. Publisher: eMatrixSoft| Date: 11-07-2006 | Size: 1223 KB
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	IOSManager Business Management | License: Shareware |
	Base system module : [Purchase, Sales, Stock] Purchase Management System : 1. Request For Quotation Process 2. Purchasing Order Process 3. Purchasing Receiving And Inspecting Process 4. Receiving Returns And Allowance Process Sales Management System : 1. Order Request Process 2. Sales Order Process 3. Order Shipping Process 4. Sales Returning And Allowance Process 5. Warranty List Process Stock Management System : 1. Product Issue Process 2. Product Receive Process 3. Product transfer to any warehouse Process 4. Take Stock and Adjustment Process Base System Module Include Report Question For Purchase Report, Apply For Purchase Report, Purchase Order Report, Purchase Receive Report, Purchasing Receiving And Inspecting Certificate, Order Request Report, Sales Order Report, Order Shipping Report, Sales Returning And Allowance Certificate, Warranty List, Product Issue Items Report, Product Receive Items Report, Product Transfer Report, Take Stock List, Take Stock Details, Take Stock Difference Statistical Report, Period Adjustment Warehouse Report, Below Product Safe Quantity, Already Purchased But Not Receiving Report, Inventory Cost Value Analysis Report, Ordered Waiting Shipment Report, Customer Envelop Label , Supply Envelop Label, Customer Address Book, Supply Address Book, Employee Address Book, Product Bar Code . Publisher: Virtualmodule.Net B2B Solution Provider| Date: 02-10-2006 | Size: 9704 KB
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	Green Desktiny | License: Shareware |
	We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too. We proudly present a Green Desktiny for you. Green Desktiny comes with simple and easy on ticket management, user friendly knowledgebase, unlimited staffs, unlimited departments, multi language support, custom field support and many others. Publisher: Greendesktiny.com| Date: 17-03-2006 | Size: 1883 KB
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	ISMRR | License: Shareware |
	Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked. Track requests from other users Local and remote installs supported Connect from any remote site Configure almost all aspects of the program Use for any project tracking, not just computer related (fully customizable) Color coding of Requests and Users Connect to multiple servers from 1 client Advanced searching (SQL and Full Text) SQL Repository Built-in Knowledge Base (regulated by Admin) Archive finished request for faster access to open requests Comprehensive Reports/Charts Custom Report Designer Complete user management Define defaults as needed. Publisher: Sendero Software| Date: 27-07-2004 | Size: 6696 KB
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	Business Letter Professional 2008 | License: Shareware |
	Business Letter Professional includes more than 1600 typical business letter templates. With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The embedded text editor in this program allows you to edit, copy, paste, search, preview and save your letters. It also enables you to set an external e-mail program to send your finished letters directly.Features: Accounting & Finance: raise capital, apply for grants, improve accounting methods, sell or buy shares, and improve your relationship with your banker. Publisher: eMatrixSoft| Date: 04-08-2008 | Size: 1249 KB
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	AnswerTool | License: Shareware |
	Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.. Publisher: DTLink Software| Date: 08-07-2002 | Size: 829 KB
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	Car Sales Organizer Deluxe | License: Shareware |
	Car Sales Organizer Deluxe is a Windows software for car dealers, car salespeople. Software helps car dealers to organize, catalog, and manage all car and customer related information. You can quickly access to your auto customer details, easily keep contact notes, track and manage car sales opportunity, create car sales summaries and client reports, intuitive and simple to manage your old and new car sales. Includes databases: Car Customer, Car Notes, Car Web Resources. Allows to create customized car customer management solutions.. Publisher: PrimaSoft PC| Date: 01-05-2005 | Size: 7500 KB
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	MemDB Cheque Printing System | License: Shareware |
	This program helps you to manage your customer information, prints cheque and envelope to your customers, broadcasts email to your customers. If you need to print a lot of cheques and envelopes, or need to send a lot of emails to your customers, you must try this software. This software stores your client information to a database. You can insert, delete, update and search the customer records efficiently.. Publisher: MemDB Technology Company| Date: 1-90-2002 | Size: 1435 KB
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	Userbase - Software Sales Tracking | License: Shareware |
	Userbase is designed to make it easier to manage your software business by helping you to do the labor intensive processes quicker so you can spend more of your time coding! Track your Software Sales, Auto Email Merge, Bug & Enhancement Request Tracking, Send emails, newsletters to users based on product and/or version #, Track registration fees and taxes, Track Fraudulent users and registration id's, Reports and more. Publisher: Lazy Dog Software| Date: 16-07-2003 | Size: 2577 KB
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	PrayerWall | License: Shareware |
	This script is free for a limited time.Does your church web site have a way for people to post prayer requests? If not, this script may be a nice enhancement.With the integrated RSS feed, people can subscribe using their RSS reader and always have the latest prayer requests available.Be alerted everytime there is a new request. Even allow the whole church to subscribe to requests (using a group, such as Yahoo groups). When there are new requests, the group gets an email and the RSS feed is automatically updated.There's a sample script running in the 'test area,' so give it a try. Login as 'admin/password' to view the adminsration area. Publisher: CrookedBush.com Inc.| Date: 14-04-2005 | Size: 10 KB
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	ASP - IIS real-time monitor and log | License: Shareware |
	IISTracer is a real-time monitoring tool for Microsoft IIS scripts (.asp, .cgi, ..), static files (.htm, .gif, ..) and downloads (.mp3, .zip, ..). Lets you show online current state and progress of each running request in IIS. Lets you log IIS state. Current number of running requests (scripts/downloads), Current state of the request, Script start time and running time with precision up to milisecond. Request and response content-length.. Publisher: PSTRUH Software| Date: 01-02-2003 | Size: 1091 KB
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	Daffodil CRM | License: Freeware |
	Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which would help businesses manage leads. With this CRM solution, one can automate everyday tasks, catch mission-critical & time-sensitive issues.. Publisher: Daffodil Software Ltd.| Date: 18-03-2005 | Size: 4497 KB
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	Remote Desktop Inspector | License: Shareware |
	This software product lets to supervise desktop of the remote computer and meant for those who want to know what other people do. It is useful and very powerful tool for employers who want to control their employees; for the parents who usually spend more time at work and have no another way to verify what are their children doing. It helps when remote customer wants to show his/her desktop to you but do not want to give you full control on his/her computer (like another remote desktop solutions will). Remote Desktop Inspector allows you to monitor unlimited number of remote desktops. While creating new connection to another desktop, you may choose one of two possible mode of image refreshing - automatically and by request from user. Publisher: Toleron Software| Date: 31-08-2005 | Size: 1235 KB
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	Customer Invoice Template | License: Shareware |
	The Customer Invoicing Template is an Excel invoice template with the ability to store invoices, products and customers and perform advanced invoice sales reporting. The database structure of the invoice system allows the insertion, update and quick access to saved products, customers, and historical customer invoices. Product and customer lists can be imported from and exported back to text lists enabling integration with existing inventory and customer reporting management systems. Key features of the Customer Invoicing Template include: Control panel to establish predefined content for the invoice template and facilitate efficient customer invoice management; Add, update, access and remove products, customers and orders quickly and easily; Capacity to save 65000 products, 65000 customers, and 1. Publisher: Excel Business Tools| Date: 10-01-2005 | Size: 292 KB
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	AccessAble Help Desk Professional Edition | License: Shareware |
	A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.. Publisher: Dennis Baggott and Sons| Date: 14-06-2002 | Size: 11045 KB
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	TaskPool | License: Shareware |
	TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a helpdesk for your customers * Outsourcing request: use TaskPool to communicate with your outsourcing partner * Task: create a to do list from your meetings * Bugs: track bugs and fix them * Job Applicants inquiry: communicate with job applicants and have a record of interviews * Reclaim: manage reclamations and communicate with customers, print service reports * Visitor: use Taskpool for evidence of incoming and leaving visitors in your company * Document: use TaskPool for evidence of different Versions of documents including comments You can set up TaskPool in a few minutes and configure it step by step. Publisher: DEK Software International| Date: 20-03-2009 | Size: 42922 KB
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	Simple Business Invoicing & Inventory | License: Shareware |
	A complete sales management system that includes: invoicing, inventory management, automated billing, mailing list management, customer management and sales tracking. Invoices and bills can be printed on plain paper or emailed directly to customers. Program features an intuitive interface with pick lists and menus that minimize typing and maxamize productivity. Includes extensive reporting for sales, tax, inventory and customer analysis.. Publisher: OWL Software| Date: 03-02-2003 | Size: 846 KB
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	IETrace | License: Shareware |
	IETrace is a tool captures and shows the complete trace of HTTP/HTTPS data sent and received by Internet Explorer while you navigate websites. For each HTTP or HTTPS transaction (a request and its corresponding response) IETrace shows the following data in a well organized UI: Request data: request url, timestamp, request headers, cookies sent, query string parameters, request body (post data). Response data: response status code, latency of the response, content-type and content-length, response headers, cookies set by the response, response body. Feature Highlights -Capture only the data interesting to you using Advanced filter -Break down and show detailed data in a clear UI -Sort transactions by sequence, url, status, latency etc -copy data to clipboard -Save trace into files. Publisher: Jumper Software| Date: 24-12-2004 | Size: 559 KB
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