Software Listing: Customer Relationship

	Cyber Time Manager | License: Freeware |
	Cyber Time Manger is a software which is used in the cyber cafes. This softwre is response for keeping a track on how many customer are online and how many are offline. Assign your terminal's name in the box in the program to identify which terminal is free and which are busy. As soon a a customer is alloted a system, the terminal is shown busy with a red background color on the terminal name. This is a freeware version and supports only 15 computers, to support more then 15 computer please purchase our Professional Version. Please click the more iinformation link below to learn more about this product. Publisher: Cupid Systems| Date: 10-07-2002 | Size: 1433 KB
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	Polar Help Desk | License: Shareware |
	Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives. Publisher: Polar| Date: 20-09-2006 | Size: 9444 KB
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	SupportSmith Free | License: Freeware |
	SupportSmith is an integrated platform that provides Remote Desktop access and Live Customer Support, establishing secure SSH/2 AES 128-bit encrypted connections between computers, passing through NATs, firewalls and proxies. SupportSmith offers a suite of support tools to allow for the best interaction with the client and internal users, such as chat, file transfer and remote control. SupportSmith also complements the functionality of Microsoft Remote Desktop and Microsoft Remote Assistance, allowing them to quickly and safely establish the connection between computers located behind firewalls and NAT routers. Publisher: Cybele Software Inc.| Date: -41-2008 | Size: 4486 KB
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	LIVECHAT Contact Center | License: Shareware |
	LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine icons to make easy recognizing referring website, the possibility of setting up link shortcuts and canned answers and also allows to transfer the customer between different agents without losing chat history. Publisher: LIVECHAT Software| Date: 0-52-2009 | Size: 12417 KB
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	webPeddle | License: Freeware |
	webPeddle is an amazingly easy way to create a storefront. It only takes a couple of entries to two webPeddle templates using a simple text editor and you will be selling on-line direct from your own Web site. webPeddle is a container application that works with your web site by loading a text file listing products you want to sell. The file is a mini database that you maintain and upload to the site. No special server software is required. The webPeddle container selects products from the list based on keywords in links that you place anywhere you want within the site. When a customer clicks on one of the links, the database reader will return a selection list of relevant products from which the customer chooses. Publisher: ImagineNation Inc| Date: 01-09-2000 | Size: 42 KB
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	Live Site | License: Demo |
	The software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internt business - absence of direct contact with the customer. Your company may be represented in the Internet by the company divisions, and it would depend on you only, where you put the link on the site and what employee should be connected with the customer. Besides, you have an opportunity to control your expenses for our software, as you pay only once by buying a license for the program. Publisher: Intermedium Corp.| Date: 30-09-2005 | Size: 7854 KB
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	Fastsell Deluxe | License: Demo |
	Automatically generated purchase orders. Cash drawer interface. Consignment Sales. Credit card Processing Software Included Free which processes through SignatureProcessing Nova and US Bank. Custom reports designed by you to show just what you want. Customer billing/statements. Customer database. Customer history files. Customer pole or table display interface. Customer monitor support. Customer pricing. Customize your screen colors. Databases compatible with Microsoft Access. Departmental reports daily/monthly/annual reports Departments. Display product image. Employee commissions (Great for salary plus commission commission only employees and or promotions). Publisher: Business Assistance, Inc.| Date: 11-03-2005 | Size: 32137 KB
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	Web Help Desk | License: Shareware |
	The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software. CORE FEATURES INCLUDE: 100% Web-based IT Service Management (ITSM) Solution - Incident & Problem Management (Issue Tracking) - Asset & Configuration Management (CMDB) - Two-Way E-Mail Correspondence - Knowledge Base Management - LDAP / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac OS X, Linux, or Unix As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests. Publisher: MacsDesign Studio LLC| Date: 04-06-2008 | Size: 77824 KB
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	Polar Help Desk Free | License: Freeware |
	Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures - Increase support staff awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable. Publisher: Polar| Date: 19-02-2007 | Size: 9722 KB
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	Computer Payment Enforcer | License: Shareware |
	Do you sell or lease computers and have problems with customers not paying on time? Computer Payment Enforcer is a computer program that helps you to collect payments for computers that you have sold on credit or are renting out. You can install Computer Payment Enforcer on computers that you are about to sell. You can input information on when payments are due for the computer into Computer Payment Enforcer. Each day, Computer Payment Enforcer displays a small screen informing the customer of how many days are left until their next payment is due. If payment is not overdue, the customer can remove this screen, simply by clicking on the Ok button or pressing Enter on the keyboard. Publisher: Leithauser Research| Date: 23-02-2006 | Size: 497 KB
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	SCP 4.0 | License: Demo |
	Supply Chain Planning (SCP) provides materials managers and planners with a concise tool to control inventory. SCP recommends what to make, how much to make, and when to make it in order to fulfill existing customer orders and maintain, but not exceed, desirable inventory levels. Use SCP to manage your supply chain and for VMI partnership initiatives. A disciplined use of SCP streamlines inventory levels resulting in lower inventory costs and a significant increase in customer service. The Supply Chain Planning (SCP) suite includes three optional, yet fully integrated modules. Forecasting and planning (DRP), constraint control, and optimized LP scheduling. Publisher: Jada Management Systems LLC| Date: 18-03-2006 | Size: 43945 KB
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	Mail Commander | License: Shareware |
	Mail-Commander is a super-fast email client that does it all - from the everyday sending and receiving of e-mails to managing mailing lists and customer requests. This email client has extensive filtering and processing capabilities for incoming mail and requests. You can set up auto-replies to incoming mail using pre-set templates. Plus you can set up the program to automatically process newsletter subscriptions and requests to be removed from your mailing lists. What's more, Commander can process data from website forms, allowing you to easily build and manage mailing lists and process client and customer information. Publisher: InternetSoft Corporation| Date: 01-10-2008 | Size: 1805 KB
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	ICU Conference | License: Demo |
	The best sales, customer support and conferencing solution in the world just dropped on your lap - want to know how to use it? We're not exaggerating. This technology is what the Internet was created for. With it you can talk to your customers while you look them in the eye. You can share files and run each others desktops. Do some serious troubleshooting, work out an idea on a white board. And of course email, multipoint conferencing, voice/video...you get the picture. And one more thing you need to know. This standards based solution will seamlessly integrate with any firewall out there whether it is yours or your customers. Publisher: AdriaComm, LLC| Date: 29-05-2005 | Size: 10094 KB
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	LBE Free Helpdesk | License: Freeware |
	Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators.. Publisher: Leigh Business Enterprises Ltd.| Date: 01-01-1999 | Size: 2331 KB
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	Boldchat Operator Client .NET | License: Freeware |
	Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.. Publisher: Bravestorm, LLC| Date: 25-07-2006 | Size: 4627 KB
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	Invoice Manager | License: Shareware |
	Invoice Manager - Invoicing Software for Small and Medium Business. Print quotations, invoices, credit notes, delivery notes. Customer, product and service database, supports barcode reader, email, PDF, letters, labels, reports. Print statements, Record payments, Run multiple companies, Supports 9 languages and localized for 29 countries.Support barcode recognition (with a barcode reader) and barcode printing. Billing Features - Make, print, save, email or save as PDF invoices, delivery notes, quotations, credit notes and customer statements. - Quotations and Invoices support product and service layout - Use product quotations and invoices with barcode reader to automatically enter items and control product stock level - Customize invoice, quotation and credit note: add company logo, VAT number, registration number, telephone number, web address, email address, payment terms text and customer order number, add optional delivery price - Option to print barcode on invoices (encoded invoice number) - Multi-page invoices, credit notes, quotations, delivery notes and payments - Select from 3 level of configurable VAT / GST codes (for example A: 0%, B: 15% C: 5%) - Apply discounts if needed - Invoices, credit notes and payments automatically adjust customer account balance and product stock level - View and work with saved invoices, credit notes, quotations and payments Email and PDF Support - Invoices, quotations, credit notes, account statements and customer letters can be sent by Email as HTML or PDF attachment - Save to PDF feature does not require any external PDF print drivers. Publisher: Hillstone Software| Date: 01-04-2009 | Size: 2962 KB
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	S.T.O.R.E. | License: Shareware |
	Data management round the person area Customers, enterprise-, appointment, tasks, document management as well as e-mail client. All information about your staff and customer data on a look. Processes are chronologically ordered. Customer letters over MS Word or, on S.T.O.R.E., you generate standard letters and e-mails and you archive all documents of your customers. S.T.O.R.E. is statistics, human resources management, small goods economy, billing and OP list also in the private area versatilely Photos, birthdays, archive and organize more privately e-mail client, family party etc..Immediately networkable, easy in the S. Publisher: velvetsoft GmbH| Date: 11-01-2006 | Size: 14117 KB
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	DEKSI COMMERCE | License: Shareware |
	DEKSI COMMERCE provides complete commerce automation for your company. It is a true web-based application in Java with a rich user interface. DEKSI COMMERCE can be run in a Global Internet Network as a true web-based application and/or in a Company Local Network as a local network application and/or as a desktop application. As the true web-based application DEKSI COMMERCE provides the company with all the capabilities you need to sell your products allowing employees the ability to work at different distributed working places: at home, at company offices and selling products traveling around the world. Publisher: DEK Software International| Date: 20-02-2008 | Size: 34938 KB
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	Paving Design Expert | License: Demo |
	With paving of sidewalk tile besides the qualitative performance of works it is necessary to develop such project of paving, which will appear most aesthetically and it will be entered in the general design of the surrounding space. In this case it is necessary to consider both the wishes of customer and limitations, which escape from the technical characteristics of the selected tile. In the general case with the design of paving sidewalk tile it is necessary to consider these conditions: -Selection of the form of the tile -Selection of pattern, i.e., the method of paving the tile -To leave place, for example, for the flower bed -The tiles of the specific color must lie on the boundary of section -Colored tiles must be encountered in the section, forming the repetitive pattern -Possibly, customer still itself was not determined with the form of tile and will make a selection before very beginning the paving -Approaching the work, necessary to know how much will be required the tiles in all, and how many of them colored. Publisher: Paving Design| Date: 29-06-2006 | Size: 5862 KB
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	GoldenGem | License: Freeware |
	Review: This program is considered to be one of the best of the neural network stock prediction programs. It is probably based on, or at least is named after the original 'goldengem' consoles, which are rarely seen nowadays. The usual disadvantage of a neural network is that it's not easy to tell whether or how it is working. By pressing essentially one button to update your shares, and a second button called 'Run/Pause,' you are brought to a sort of oscilloscope display. The vertical slider to the left of the display flashes insistently. . As it is raised upwards, the horizontal green line on the graph (indicating zero) jumps to life. Publisher: GoldenGem| Date: 07-04-2006 | Size: 2441 KB
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	AbusePipe | License: Shareware |
	Email Abuse Analysis Solution for ISPs. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions. Advantages- * Far quicker response time to abuse emails (From 3 weeks down to 1 day or 1 hour depending on reporting period chosen) * Far less chance of your ISP being black-banned by other ISPs for failure to act against SPAMers * Less technical staff required to investigate abuse. Publisher: DataMystic| Date: 30-07-2004 | Size: 3783 KB
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	Inventory Executive System | License: Shareware |
	Inventory Executive System is a complete inexpensive multi user system for management of sales, purchases and payments. This system will help you in creation invoices, sale orders, purchase orders, receiving lists, payment receipts, product labels with bar codes and any kinds of the reports for monitoring your business. InExSy allows to control customer balances and vendor balances. Publisher: Executive Property Investment| Date: 08-12-2002 | Size: 1017 KB
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	AidAim SQLMemTable | License: Freeware |
	SQLMemTable is a fast and easy-to-use in-memory table and query components library for Delphi and C++ Builder. It does not require BDE and provides all the TTable functions such as master / detail relationship, filtering, searching, sorting, blob fields, key and range methods, as well as some advanced features like blob fields compression and Unicode support. SQLMemTable provides the following services: SQL (DML & DDL) commands support; Referential Integrity support (foreign keys); BatchMove component; master / detail relationship; creating, renaming, emptying, deleting and restructuring tables; creating, editing, deleting, browsing and searching for records; creating and deleting multiple indexes; calculated and lookup fields; filtering support; BLOB fields compression; Multi-thread access; importing from and exporting to any dataset in fast and easy way; internationalization / localization and Unicode support. Publisher: AidAim Software LLC| Date: 23-12-2005 | Size: 2343 KB
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	TipsSystem | License: Shareware |
	Let your application look more professional with the Tips System. You can use Tips System as ordinal tips or "message of the day" dialog but also you can give your users power of Tips Editor. Conception that program should allow customer to modify and customize any part of itself to suit all the possible customer's needs is already standard for Reporting tools. Now you can use advantages of this technology in tips sytem as well. User has full control over the data here. Tips can be added, removed, hidden, edited by the customer. Features include advanced graphics, multilanguages support, event for each button, work with streams, disk files or registry any many other Options to customize Tips System. Publisher: Artem Berman| Date: 19-09-2003 | Size: 680 KB
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	Free Thank You Letter For Interview Job | License: Demo |
	Get 200+ Thank You Letters For Only $9.99. Our Thank-You letters include topics such as: follow up thank you letters, thank a customer, thank you letter for a job, thank you letter for a meeting, thank someone for help or support, thank you letter for an interview, thank you letter for a gift, free thank you letter, thank someone for a speech, thank you letter for hospitality, thank you letter for a business meeting, thank you letter for a job offer, thank you letter for participating, thank you letter for award, thank you letter for gifts, thank you letter for clients and Many Many More Thank-You Letters For Only $9. Publisher: ThankYou Letters Inc| Date: 20-07-2005 | Size: 335 KB
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	CompanyStreamLiner | License: Shareware |
	CompanyStreamLiner is an English- and Dutch-language all-in-one CRM, hour registration and invoicing program which helps your organisation to: organise customers including their contact persons; organise contact history (including contacts in the future); organise employees including their authorisations for CompanyStreamLiner; organise projects; record and track project time and expenses; create and print invoices; generate many different reports. This tool is very easy to use and can be installed in a few seconds. Download this great tool and discover that you do no longer need to buy some expensive tool which contains equal relevant functionality and lots of features you do not need!. Publisher: de Willebois Consulting| Date: 02-11-2004 | Size: 1306 KB
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	1st Biorhythm | License: Shareware |
	Having a bad day? Feeling unmotivated? But you don't know why? Check out your biorhythms today! Be prepared for the Critical Day before it comes! Plan your activities with 1st Biorhythm to achieve maximum efficiency! Our lives are affected by three primary cycles: Physical, Emotional and Intellectual. The 1st Biorhythm will provide you with a comprehensive information and analysis about 7 biorhythm cycles. The program includes good looking vector graphic, standard and I-Ching biorhythms, Current state explanation, flexible birth date manager, compatibility biorhythms between you and your loved one or a friend. Publisher: Valts Silaputnins| Date: 19-09-2006 | Size: 1860 KB
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	DataTrack System | License: Shareware |
	The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. Publisher: Magnoware Systems| Date: 23-10-2006 | Size: 13024 KB
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	Easy Time Tracking PRO | License: Shareware |
	Easy Time Tracking is a powerful, yet extremely easy-to-use time management and customer billing application. Easy Time Tracking is an ideal solution for the individual contractors or teams who need to know how much time they spent on certain tasks and how many hours they need to bill their clients for. Your company should get a copy of Easy Time Tracking if it needs to track employee or contractor time, have the detailed statistics on who and how spends the time on one or several projects, track expenses, approve timesheets, generate customizable invoices, and know how profitable your projects are. Publisher: Logic Software Inc.(1)| Date: 12-05-2009 | Size: 6143 KB
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	DEKSI SALES | License: Shareware |
	DEKSI SALES is a powerful and feature rich Web-based Sales Force Automation solution. DEKSI SALES provides complete sales automation for your company. It is a true web-based application in Java with a rich user interface. DEKSI SALES can be run in a Global Internet Network as a true web-based application and/or in Company Local Network as a local network application and/or as a desktop application. As a true web-based application DEKSI SALES provides the company with the capability to sell the products allowing employees to work at different distributed working places: at home, at company offices and selling products traveling around the world. Publisher: DEK Software International| Date: 08-01-2008 | Size: 34279 KB
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