Software Listing: Customer Relation Management

	IS CRM System | License: Shareware |
	IS CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.What you see is what you get.It supports multi-user and access control.It supports most of major database servers such as SQL Server,Access,Oracle,MySQL and others.Advanced version supports secondary development.. Publisher: Igoodsoft| Date: 06-04-2005 | Size: 4791 KB
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	Service Management | License: Comercial |
	Service Management software for service centers and workshops. Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Informitis, Inc.| Date: 20-12-2002 | Size: 224 KB
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	Web Help Desk | License: Shareware |
	The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software. CORE FEATURES INCLUDE: 100% Web-based IT Service Management (ITSM) Solution - Incident & Problem Management (Issue Tracking) - Asset & Configuration Management (CMDB) - Two-Way E-Mail Correspondence - Knowledge Base Management - LDAP / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac OS X, Linux, or Unix As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests. Publisher: MacsDesign Studio LLC| Date: 04-06-2008 | Size: 77824 KB
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	DataStore CRM | License: Shareware |
	DataStore CRM is the number 1 mid-tier Customer Relationship Managment (CRM) solution on the market. This scalable and powerful web based software integrates data from all facets of an organization including sales, marketing, services, knowledge base, customer care, and quality assurance. A solution that provides simple and easy access to different areas of an organisation with secure login area for individual members controlled by the CRM Administrator. Main Features * Fully Web Enabled Administration * Simple Customizable Product Groups * Customizable Menu Options * Selected rich text editing * Multi-Language Support (English, French, Spanish, German, Italian) * User Permission and Authorization Restrictions * User Email Notification (CDONTS, ASPEmail, JMail) * Upload Support (Pure ASP, ASPUpload, aspSmartUpload, Net2Database, SA FileUp) * MD5 Password Encryption * Customized Portal Views * Report Export to CSV or XLS. Publisher: DataStoreCRM.com| Date: 03-04-2006 | Size: 580 KB
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	Customer Backup | License: Shareware |
	When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup! Customer Backup is a very simple yet powerful CRM Solution that will help small and medium sized business to start a computerized customer database system, maintain it, print reports quickly, schedule appointments, achieve security features and all this at a very reasonable price. Customer Backup is so simple to use that you do not have to cover any database knowledge whatsoever to manager it, since it is designed to hide the database structure from the user provide them with a ready solution to suit their needs. Publisher: Reohix| Date: 29-08-2006 | Size: 4117 KB
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	Omni Customer Support | License: Shareware |
	Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. Publisher: Omni Customer Support| Date: 27-11-2007 | Size: 2179 KB
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	BITS PR Standard Edition | License: Demo |
	personal information manager that is becoming as usable, flexible and accommodating. It provides the contact manager which allows user to maintain the personal information of contacts with the details like likings, disliking, activities and gifts .It includes stand alone functions task, appointment, alarm, scheduling. It provides calendar view so that user can comfortably set and view the appointments and task in the same month. This all is also incorporated with sound features. The main feature of PR Reminder reminds eventually and on the starting of application regarding the tasks, appointments, birthdays and alarms set on the same day and time. Publisher: Bitscape IT Solutions Pvt. Ltd.| Date: 23-12-2004 | Size: 10662 KB
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	AT CRM Shareware | License: Shareware |
	AT-CRM Shareware, running as a web application, is a Customer Relationship Management System. It provides the ability for you to successfully manage contacts with your clients. Being oriented towards your clients you can sell more then others and AT-CRM Shareware can be extremely helpful in improving your sales process. AT-CRM Shareware can be installed easily within half an hour. Key features: The organizer, which is used to mange your tasks and appointments. You can track each customer contact history and all events details. You can enter customers one by one or a number of customers at once. Publisher: ZetaFoxeDeisgn| Date: 29-06-2006 | Size: 2165 KB
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	Simply Contacts - Customers and Sales | License: Shareware |
	Customer and sales database software. Integrates sales tracking, invoicing, contact management and marketing functions in one simple customizable system. Instantly access customer history. Print or email invoices. Calculate tax. Chase unpaid invoices. Make more out of your customer base with follow-up, targeted direct marketing and email to customers. Target customers by their interactions and sales history, what they bought and did not buy. Take control of your business with management reports and flexible query. Customize to your businesses with user fields, screens, reports and optional modules. Publisher: Biz-Tech Customer Database Software| Date: 04-04-2006 | Size: 8729 KB
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	Polar Help Desk Free | License: Freeware |
	Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures - Increase support staff awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable. Publisher: Polar| Date: 19-02-2007 | Size: 9722 KB
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	EZ Small Business Software | License: Demo |
	Are you still running your Small Business with Spreadsheets? EZ can help you take your business to the next level. EZ Small Business Software is a complete business management program perfect for companies who take sales by the Internet, phone or mail. Our order entry software helps you: Manage Customer Data, Process Orders, Track Inventory Generate Receipts & Invoices, Analyze Sales, Print Labels. You can even generate email lists for email marketing campaigns. Enter new customers and orders. Or pull-up your existing customers and view their order history. Generate receipts or invoices for orders placed. Publisher: All-Pro Software| Date: 06-04-2005 | Size: 8795 KB
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	DataTrack System | License: Shareware |
	The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. Publisher: Magnoware Systems| Date: 23-10-2006 | Size: 13024 KB
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	DEKSI COMMERCE | License: Shareware |
	DEKSI COMMERCE provides complete commerce automation for your company. It is a true web-based application in Java with a rich user interface. DEKSI COMMERCE can be run in a Global Internet Network as a true web-based application and/or in a Company Local Network as a local network application and/or as a desktop application. As the true web-based application DEKSI COMMERCE provides the company with all the capabilities you need to sell your products allowing employees the ability to work at different distributed working places: at home, at company offices and selling products traveling around the world. Publisher: DEK Software International| Date: 20-02-2008 | Size: 34938 KB
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	EasyCustomer | License: Shareware |
	Easy Customers - program is a customer database. The program enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts, send personalized Email messages etc. EasyCustomers makes your services much more efficient. The program allows you to differentiate customers on the basis of criteria that are already available (profession, supervisor, info as to where a customer came from) and customer "statuses" introduced by the user. The program supports the personalized Email posting, export and import of information from Excel and operations with customer groups. Publisher: EasyPrograms| Date: 17-04-2004 | Size: 1106 KB
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	DEKSI SALES | License: Shareware |
	DEKSI SALES is a powerful and feature rich Web-based Sales Force Automation solution. DEKSI SALES provides complete sales automation for your company. It is a true web-based application in Java with a rich user interface. DEKSI SALES can be run in a Global Internet Network as a true web-based application and/or in Company Local Network as a local network application and/or as a desktop application. As a true web-based application DEKSI SALES provides the company with the capability to sell the products allowing employees to work at different distributed working places: at home, at company offices and selling products traveling around the world. Publisher: DEK Software International| Date: 08-01-2008 | Size: 34279 KB
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	Boldcenter Operator Client .NET | License: Freeware |
	Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.. Publisher: Bravestorm, LLC| Date: 20-10-2004 | Size: 3693 KB
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	Polar Help Desk | License: Shareware |
	Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives. Publisher: Polar| Date: 20-09-2006 | Size: 9444 KB
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	7OfficeDemoMacOSX | License: Demo |
	7Office is an enterprise solution for managing the sales cycle Ñ qualifying prospects, generating sales, fulfillment, managing inventory and collecting on invoices. All interactions with customers and suppliers are consolidated into one comprehensive networked solution. 7Office is very polished, uncluttered, easy to use, an affordable solution your staff will enjoy. Invoicing, purchasing, customer pricing proposals, accounts receivable/payable, inventory control, timesheets, job profitability analysis, daily call reports Ñ (who said what to who about what, and what should be done about it), task management, correspondence, mail merge campaigns. Publisher: 7Office Inc.| Date: 2-61-2003 | Size: 14111 KB
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	7OfficeDemoMacClassic | License: Demo |
	7Office is an enterprise solution for managing the sales cycle Ñ qualifying prospects, generating sales, fulfillment, managing inventory and collecting on invoices. All interactions with customers and suppliers are consolidated into one comprehensive networked solution. 7Office is very polished, uncluttered, easy to use, an affordable solution your staff will enjoy. Invoicing, purchasing, customer pricing proposals, accounts receivable/payable, inventory control, timesheets, job profitability analysis, daily call reports Ñ (who said what to who about what, and what should be done about it), task management, correspondence, mail merge campaigns. Publisher: 7Office Inc.| Date: 2-61-2003 | Size: 11654 KB
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	MiraMail | License: Shareware |
	Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email. Publisher: Nevrona Designs| Date: 06-11-2001 | Size: 2000 KB
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	OpusFlow CRM for Outlook | License: Demo |
	OpusFlow CRM takes the Outlook contact card as the starting point for linking and tracking of all (even remote) related communication. The Outlook contact card you used to know has been extended with a wide range of functionalities. * create and send personalized documents (letters, faxes, e-mails) from the Outlook address card. * track your appointments, tasks and activities in relation to your contacts. * track your letters and mailings right from Outlook. * plan actions and follow up on phone calls, documents or emails you and your team receive. * share all customer information in your workgroup environment. Publisher: OpusFlow| Date: 01-07-2007 | Size: 9765 KB
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	Mansfield Park | License: Freeware |
	Mansfield Park, by Jane Austen. At 10, Fanny Price, a poor relation, goes to live at Mansfield Park, the estate of her aunt's husband, Sir Thomas. Clever, studious, and a writer with an ironic imagination and fine moral compass, she becomes especially close to Edmund, Thomas's younger son. Fanny is soon possessed of beauty as well as a keen mind and comes to the attention of a neighbor, Henry Crawford. Thomas promotes this match, but to his displeasure, Fanny has a mind of her own, asking Henry to prove himself worthy. As Edmund courts Henry's sister and as light shines on the link between Thomas's fortunes and New World slavery, Fanny must assess Henry's character and assert her heart as well as her wit. Publisher: Southern Ocean Software| Date: 30-07-2003 | Size: 992 KB
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	Inventory Executive System | License: Shareware |
	Inventory Executive System is a complete inexpensive multi user system for management of sales, purchases and payments. This system will help you in creation invoices, sale orders, purchase orders, receiving lists, payment receipts, product labels with bar codes and any kinds of the reports for monitoring your business. InExSy allows to control customer balances and vendor balances. Publisher: Executive Property Investment| Date: 08-12-2002 | Size: 1017 KB
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	Small Business Management Professional Global Business Ware | License: Shareware |
	SBMPro is a Complete Small Business Sales and Management Program designed to help new and existing business owners compete and win in businesses. SBMPro is a unique, simple to use business management and competition solution designed to automatically help new and small business owners manage Quotes, Invoices, Purchase Orders, Inventory, Customers, Margins, Revenues, and more. SBMPro's unique QQS software coding is designed to protect business owners in their critical startup and expansion phase and to help them COMPETE and WIN in the local or global market place. Small Business Management Professional Global Business Ware offers powerfully integrated functionality to let you manage all aspects of your business more effectively. Publisher: H.T. Parks, Co. SMPro Software Services| Date: 13-01-2005 | Size: 30454 KB
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	MemDB Customer Relationship Management | License: Shareware |
	This program helps you to manage your customer information, prints cheque and envelope to your customers, broadcasts email to your customers. If you need to print a lot of cheques and envelopes, or need to send a lot of emails to your customers, you must try this software. This software stores your client information to a database. You can insert, delete, update and search the customer records efficiently. You can customize and save the cheque and envelope setting for your printer. You can locate the customer, print cheque and envelope easily using your printer. You can also use this software to broadcast email to your clients. Publisher: MemDB Technology Company| Date: 01-01-2003 | Size: 1105 KB
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	Contact Plus | License: Shareware |
	Contact Plus Personal is an innovative contact management solutionfor Windows 95/98/NT. It was the winner of the SIC Best BusinessSoftware Award and the winner of the People's choice award for Business Software.Includes quick internet access to favorite sites, popup US map, smart autodialer, word processing and customized letters using bothMicrosoft Word and WordPerfect, user defined text, date and numericfields.. Publisher: Contact Plus Corporation| Date: 05-10-2002 | Size: 7394 KB
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	The CRM Toolkit | License: Shareware |
	The CRM Toolkit: Customer Relationship Management. A vast way of approach to customers in an attempt to realize their living style in every field of life and eventually to influence them to change their life style toward their benefitable direction through the company initiating ceaseless communication of indirect, implicative and inspiring suggestion so that the company may attract new customers and bind existing customers steady with the company.. Publisher: Ovitz Taylor Gates| Date: 14-06-2006 | Size: 4775 KB
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	Service Desktop Pro | License: Shareware |
	Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers, IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. This tool can be extremely useful for all types of business managers for managing their day-to-day business activities. It's tightly integrated and flexible modules allow you to handle most aspects of managing your business flow. Simplicity and ease of use are the key benefits of Service Desktop Pro. Be it a small time freelancer or a medium size company, this software can be used by anybody. Publisher: Webtech Softwares & Services Ltd| Date: 20-02-2007 | Size: 19348 KB
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	Easy Time Tracking | License: Freeware |
	Easy Time Tracking is a powerful, yet extremely easy-to-use time & expense tracking and customer billing application. It is an ideal solution for those individual contractors and companies who need to know readily how much time is spent on their tasks and how many hours they need to bill their clients for, as well as track expenses they incur. Your business needs Easy Time Tracking if it is essential that you track your employees' or contractors' time, as well as expenses being incurred, to make sure your projects are profitable enough. People who will benefit greatly from using Easy Time Tracking include: Software Developers, Web Designers, IT Contractors, Engineers, Accountants, Lawyers, Construction Workers, QA Specialists, Financial Advisors, Writers, Technical Support Specialists, and many others. Publisher: Logic Software, Inc.| Date: 12-07-2008 | Size: 4143 KB
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	Chat Interface for Operator | License: Shareware |
	Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also. Easy transfer chats to other operators, use predefine responses, full management of saved chat sessions, view visitor's geographic location, IP address, referrer etc. Alternate web base interface also available. Free trial after trial start only $8. Publisher: Live2Support Inc.| Date: 15-12-2005 | Size: 478 KB
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