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Software Listing: Customer Management
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TaskPool
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License:
Shareware |

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TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more.
TaskPool is a web-based system for handling various types of requests. Requests can be:
* Service request: use TaskPool as a helpdesk for your customers
* Outsourcing request: use TaskPool to communicate with your outsourcing partner
* Task: create a to do list from your meetings
* Bugs: track bugs and fix them
* Job Applicants inquiry: communicate with job applicants and have a record of interviews
* Reclaim: manage reclamations and communicate with customers, print service reports
* Visitor: use Taskpool for evidence of incoming and leaving visitors in your company
* Document: use TaskPool for evidence of different Versions of documents including comments
You can set up TaskPool in a few minutes and configure it step by step.
Publisher: DEK Software International|
Date:
20-03-2009 | Size: 42922 KB |
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AutoSoft Online
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License:
Shareware |

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Estimating
Easy and fast generation of Repair Estimates.
Profit Report directly from estimates to maximize revenue in your auto body shop.
Labor assignments are scheduled directly from the modules of Repair Estimates or Vehicle Entry.
Control and handling of Outsource Job.
Control of affiliated insurance companies (Auto Body Shop).
Control and handling of services or repair packages.
Help available for selection of inventory or non-inventory parts in Repair Estimates.
Paint Wizard (Auto Body Shop).
High-end presentation for Repair Estimates.
Export capabilities for estimates into formats such as .
Publisher: Santa Rita Invetments Inc.|
Date:
04-02-2005 | Size: 23603 KB |
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Easy Time Logs Pro
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License:
Shareware |

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Easy Time Logs is a time tracking, timesheet, and project management software product. Use Easy Time Logs for your or your employees' timesheets, time tracking, and project management. Easy Time Logs offers a web-based interface with timesheets and a variety of other features and reports.
Easy Time Logs Software has been designed from the start with the end user experience in mind. Easy Time Logs knows that for timesheet software to be effective, it has to be effortless to use. With Easy Time Logs you will be able to set up all your clients and projects in minutes.
Easy Time Logs is used for time tracking and to plan resource tasks for individuals and large groups of employees.
Publisher: Easy Trinity|
Date:
08-08-2009 | Size: 27526 KB |
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Easy Time Logs Express
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License:
Shareware |

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Easy Time Logs is a time tracking, timesheet, and project management software product. Use Easy Time Logs for your or your employees' timesheets, time tracking, and project management. Easy Time Logs offers a web-based interface with timesheets and a variety of other features and reports.
Easy Time Logs Software has been designed from the start with the end user experience in mind. Easy Time Logs knows that for timesheet software to be effective, it has to be effortless to use. With Easy Time Logs you will be able to set up all your clients and projects in minutes.
Easy Time Logs is used for time tracking and to plan resource tasks for individuals and large groups of employees.
Publisher: Easy Trinity|
Date:
14-08-2009 | Size: 27526 KB |
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EasyLicenser
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License:
Demo |

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EasyLicenser is a simple, low-cost and powerful software license manager focused on ease-of-use for both the software vendor and the end-user. EasyLicenser includes eCommerce and Customer Relationship Management functionality, as well as floating license key management for use with our companion Orion network license server product.
EasyLicenser allows you to increase revenue by providing secure and non-intrusive protection for your software products for a small percentage of your product sales price. There are no extra runtime charges for multiple languages and platforms. EasyLicenser's non-intrusive operation will encourage the ISV's users into compliance, thus further improving the bottom line.
Publisher: Agilis Software LLC|
Date:
21-01-2004 | Size: 3906 KB |
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SoftTrader
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License:
Shareware |

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SoftTrader is a complete accounts and inventory management software. SoftTrader Inventory module lets you take full control of your inventory and invoicing. Save time, manage customers and get one step ahead of your competition with this inventory control software.Without the need for an expensive Customer Relationship Management (CRM) program, SoftTrader Inventory module turns your client database into a valuable marketing tool.
Analyze your invoices and track your sales with our reporting system. Track long term trends and remove poorly performing stock before they become a burden. The fully featured reporting system let's you track sales over time, allowing you to monitor the performance of your promotions and advertising quickly and easily.
Publisher: Softlogic Innovations Pvt. Ltd.|
Date:
20-09-2006 | Size: 6938 KB |
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Service Center Manager (SCM) - Server
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License:
Comercial |

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Service Center Manager (SCM) – software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports..
Publisher: Alarit Inc.|
Date:
17-09-2002 | Size: 22 KB |
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JobQuest
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License:
Shareware |

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Job Scheduling and Invoicing for Service Business. Provision for multiple jobsites to be billed to the same customer. Preview and print reports of income for any chosen period, customer payment history, instant letters and envelopes. Autodial phone, email or write to customers, contacts or suppliers from within the program. Detailed summaries of expenses by category and timeframe. Never forget a scheduled job. Program wil.
Publisher: Data Designs|
Date:
29-03-2003 | Size: 6892 KB |
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WMSmart-3PL
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License:
Shareware |

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WMSmart-3PL, Invenology's innovative Warehouse, Inventory and Distribution management software, is a powerful logistics (3PL) management system designed specifically for small to mid size businesses. This software package offers an extensive feature base that includes: Inventory Control, Item Catalog, Work Order/distribution, Entry/Lot Inventory, Warehouse Locator, Transfer Tracking/Repackaging, Asset Management, EDI, Contacts Management, Barcodes and Labels Production, Min/Max Quantities, Calendar View/Scheduler, ARN, ASN, FIFO/LIFO Expiration Date and more. WMSmart-3PL offers variety of add-ons including: Web Access Reports and Mobile/ Scanner/Terminal side application.
Publisher: Invenology|
Date:
15-03-2008 | Size: 126976 KB |
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Trouble Ticket Tracker
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License:
Shareware |

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Features of Trouble Ticket Tracker
* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports
Uses of Trouble Ticket Tracker
* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support.
Publisher: TLI Offshore Software Development|
Date:
24-03-2009 | Size: 195 KB |
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AvailSuite
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License:
Shareware |

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AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it will organize all of your customer information, manage the products and services you provide, schedule and dispatch your staff, keep expenses under control, handle invoicing, and much more. AvailSuite is a proven choice for small and medium service companies, home businesses and service professionals. It is being used by: Gardening and Lawn Care companies, Personal Finance and Tax consultants, Machinery Repair and Maintenance companies, Plumbing and Cleaning service companies, Web Design and Software Development companies, and other service businesses.
Publisher: MS Team LLC|
Date:
02-04-2005 | Size: 83199 KB |
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VisNetic MailFlow
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License:
Demo |

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Comprehensive email response management and archiving software. Administer defined routing rules allow in coming emails to be automatically handled and routed to the appropriate agent groups for prompt attention. Administer defined agent rights determine scope of availability of features that include the ability to view messages, view complete history of each message, view history of each contact, search for any message or messages with common search parameters. Standard response libraries help companies deliver consistent messages to all customers. MailFlow also includes features that allow for alerts when unanswered emails have reached defined volumes or response time limits.
Publisher: Deerfield.com|
Date:
12-09-2008 | Size: 6938 KB |
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Smartlaunch
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License:
Freeware |

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The leading Internet cafe software / cyber cafe software for management and billing of cybercafes. Smartlaunch cybercafe billing software is the definitive tool for managing your Internet Cafe or gaming cafe / game center. Smartlaunch helps you handle customer billing, security issues, financial and statistical reports, computer utilities and much more. Combined, these features will save you time and money..
Publisher: Smartlaunch Systems|
Date:
07-03-2005 | Size: 19531 KB |
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Bogart for Video Store
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License:
Shareware |

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Bogart is a powerful and advanced Point of Sale system for the video rental & DVD stores.
Almost intuitively easy to learn and use, this application will help you a great deal by saving time on routine tasks, increasing accuracy and controling what happens at the sales counter.
Bogart is designed to quickly create detailed invoices as well as to track late charges and customer return history. Its main features include reservations; password-protected manager functions; inventory management; special promotions; house accounts; detailed sales history; etc.
This new release has incorporated also a full suite of functionalities to complement your cash register operations (refunds, voids, pay outs, etc.
Publisher: Quality Software|
Date:
14-02-2006 | Size: 12224 KB |
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CustomerBase
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License:
Demo |

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The CRM system for the small and medium sized company. Organize your customers, contacts, order, notes, letters, product information, product stock and reports in one easy to use solution that helps you to work smarter. CustomerBase can be customized to you or you can use the standard solution - in both you will find a easy and logical way to keep your data in perfect order - maybe even help you to get that overview that can get the job done. The Customer Card are on one screen where you can read the latest communication you have made or click to read the history of communication. Also a list of contacts is available from the Customer Card, and you can of cause make as many contacts as you need to.
Publisher: Graphicalic|
Date:
19-06-2004 | Size: 3266 KB |
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Adore Softswitch and VoIP Billing System
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License:
Freeware |

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Softswitch & Adore Billing:
a. IVR
b. Caller ID & Card Number and SIP/IAX2 Friend authentication
c. Customize the IVR rapidly, chose to play Balance, Time to call, Intro prompt, etc..
d.. Recording of all calls
e. Speed-dial
f. Free VoIP calls between application users
g. Support simultaneous or single access on same card
h.. Support call at Zero-Cost & Negative cost
i.. Auto creation card option for new callerID
j.. Top-up account via IVR menu.
k.. Advanced Card and Customer management : Creation ; Edit ; Search
engine ; batch update ; CallerID handling ; Refill Cards.
Publisher: Adore Infotech Pvt. Ltd.|
Date:
25-11-2008 | Size: 2 KB |
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ManageEngine FacilitiesDesk
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License:
Freeware |

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ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset management capabilities. The facilities management software offers you an integrated package for managing your facilities, from maintenance to space, property and move management to resources tracking to purchasing and contract management and reports generation, all at an affordable price point. This facility management tool offers seamless maintenance HelpDesk support, real-time data sharing of all the maintenance and facilities activities and reduction in facilities cost run..
Publisher: AdventNet, Inc.|
Date:
25-12-2007 | Size: 44032 KB |
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Lead Generation Software
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License:
Shareware |

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With our lead generation software you can quickly automate 100% of your lead capture, processing, filtering, sale and delivery, allowing you to focus on customer acquisition while our software automatically runs your entire business.
Lead Generation Software by Instant Leads is the most feature rich lead selling solution available, allowing you to instantly build your own customized lead generation solutions that we guaranteed will solve your lead sales and marketing problems. Designed for your individual need right from the start with a complex array of highly customable features to completely automate your lead sales business.
Publisher: Lead Generation Software|
Date:
07-02-2008 | Size: 474 KB |
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Defect Tracker
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License:
Comercial |

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Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web..
Publisher: Pragmatic Software Co., Inc.|
Date:
08-05-2003 | Size: 455 KB |
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Advanced Time Reports Monitor
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License:
Shareware |

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ATR Monitor monitors and records your computer activity and allocates it to predefined projects. If you would like to automatically track your software applications and time spent - download ATR Monitor. ATR Monitor runs in Windows system tray, tracks your software amd records all computer activity to preassigned projects. It can allocate your time to a specific predefined project or give you an option to choose a client and a project yourself, along with project description. ATR Monitor works with ATR Professional and ATR Premier..
Publisher: Xpress Software Inc.|
Date:
06-07-2006 | Size: 2125 KB |
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Timer Cafe Lan House Manager
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License:
Shareware |

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Professional Internet cafe software / cyber cafe software for management and billing of cybercafes. Timer cafe cybercafe billing software is a complete tool for managing your Lan House, Internet Cafe or gaming cafe / game center. Timer cafe helps you handle customer billing, security issues, financial and statistical reports, computer utilities and and much more..
Publisher: F.A.D. Softwares|
Date:
27-09-2005 | Size: 14227 KB |
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APS Live-Chat
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License:
Shareware |

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APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial.
It starts at only US $ 7.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support.
No setup fees.
Save 50-80% More compared to other chat solutions.
No Credit Card Required during the free trial period.
You do not need any space on your web server.
Chat is secured by 128 bit encryption.
No programming required.
Unlimited number of operators.
Fully customizable..
Publisher: APS Tech Inc.|
Date:
18-03-2008 | Size: 45 KB |
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SliQ Invoicing and Quoting
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License:
Shareware |

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SliQTool's SliQ Invoicing and Quoting software package lets you quickly create invoices and quotes suitable for use by small or medium-sized businesses.
Within seconds you can create invoices, quotes or customer statements without needing to learn how to use complicated accounting software.
SliQ provides a wide range of features including multiple invoice templates with a range of customisation options.
SliQ allows you to:
1. Create invoices, quotes and credit notes.
2. Create a database of customer details
3. Track customer payments
4. Create customer statements and ageing reports
5.
Publisher: SliQTools|
Date:
21-08-2009 | Size: 36513 KB |
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Skip Manager
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License:
Shareware |

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Skip Manager has been designed to facilitate the efficient delivery and collection of waste bins. It is ideally suited to small and medium-sized operators who have the need to schedule and manage the delivery and pickup of skips and other rubbish removal jobs.
Some of the features of this software include:
* the ability to manage and schedule the delivery of waste skips to multiple customers including delivery and pickup dates as well as customer's preferred times;
* a customer database that tracks preferences, job history, outstanding payment amounts and account customer details;
* the creation of delivery areas to simplify truck routes, planning and tracking;
* the ability to monitor and report on skips and skip availability;
* the ability to create single jobs, ongoing (repeating) jobs that occur regularly, or other, non-skip-related jobs;
* fast and simple job scheduling;
* quick and easy data entry including the ability to access data and enter information from multiple computers simultaneously;
* invoicing and tax breakdowns;
* tracking and monitoring of customer payments and
* the creation of reports on skip availability, job sheets, outstanding payment amounts, customer histories and financial year statistics.
Publisher: mhpnet|
Date:
2-91-2004 | Size: 17500 KB |
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Business Inventory Manager Pro
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License:
Shareware |

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Business Inventory Manager Pro™ is a Point of Sale and Stock Control solution designed to address the needs of small businesses. It is ready-to-use and easy to set up. This affordable, user-friendly software is easy-to-use and intuitive that applies the Inventory business logic to your data. It gathers and stores essential business data intelligently and helps businesses with their day-to- day decision-making. The features include Stock Control, Point of Sale, Sales Order, Vendors, Purchase Order (including Automated Purchase Order), Accounts Receivable, Accounts Payable, Shipping, Receiving PO into Stock, Contacts Management, Reporting and Data Analysis.
Publisher: SMS Software Enterprises, Inc.|
Date:
28-05-2006 | Size: 4560 KB |
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Advanced Time Reports: Professional Edition
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License:
Shareware |

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Advanced Time Reports Professional Edition is an intuitive time tracking & project management solution that will help you increase your billable hours by better managing all your projects, clients and working hours. Used by professionals and project-oriented businesses worldwide to perform essential functions such as timesheet reporting and project management. Advanced Time Reports Professional Edition is a small team multi-user version with advanced functionality, filters and reports, comparing professionals, departments, clients and projects to each other. Increase your profits by preventing hour slippage and speeding up project reports for your clients so you can get paid faster.
Publisher: Xpress Software Inc|
Date:
25-11-2004 | Size: 3420 KB |
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Basic Invoicing
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License:
Shareware |

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-Secure database that can only be opened using LTC Basic Invoicing software.
-Optional login to protect software access.
-Easy to read summary of customer services and invoices.
-Account balance summary information.
-Easy to use reporting.
-Only one file to backup.
-Optimized for Freelance, Home, and Small Office use with up to 3000 customers.
-Data integrity checks, and built in database repair feature.
-Designed for Windows® 2000 and XP.
Publisher: Lowes Technologies Consulting|
Date:
7-07-2006 | Size: 9728 KB |
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MapIT Designer
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License:
Demo |

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MapIT Designer software guides users through complex legislation, procedures or workflows. This software from Hindin Solutions enables organisations/individuals to provide straight forward self-help and diagnosis systems for their users using a simple drag and drop designer. You can construct complex decision logic guiding users from HTML page to HTML page based on simple visual techniques such as dragging an arrow from page to page in the designer.
MapIT Designer enables organisations/individuals to build an online self-help system, fault analysis system, online surveys et al. The general usage is in, but not restricted to, Customer Care and Support sector.
Publisher: Hindin Solutions|
Date:
19-08-2008 | Size: 1859 KB |
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InvestigateBase
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License:
Demo |

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The CRM system for the Private Investigator. Organize your customers, contacts, order and reports in one easy to use solution that helps you to work smarter. InvestigateBase can be customized to you or you can use the standard solution - in both you will find a easy and logical way to keep your data in perfect order - maybe even help you to get that overview that can get the job done. InvestigateBase are the complete solution for you..
Publisher: Graphicalic|
Date:
22-06-2002 | Size: 2718 KB |
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SnapCRM
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License:
Freeware |

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SnapCRM is an open source web-based CRM software.
Includes Sales Force Automation modules such as Account Management, Contact Management, Competitor Management, Opportunity Management, Forecasting, Sales Order Processing, Quote Management, Billing, Activity Management, Territory Management, Product Catalog and Sales Literature.
SnapCRM comes with powerful Marketing Automation tools including Multi-channel Campaign Management, Lead Management and Web-to-lead forms.
SnapCRM also includes Service and Support Automation modules such as Case Management, Contract Management, Defect Management and Knowledge Base.
Publisher: CodeGlide|
Date:
01-01-2009 | Size: 100653 KB |
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Universal
Explorer
Powerful windows
explorer file
manager and
viewer.
Disk
Size Manager
Analyses
hard disk space and collects statistics.

Web
Data Mining
Extract
information from web. Download tools, data grabber.

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