Software Listing: Customer Assistance

	SD Remote PHP Hosting | License: Shareware |
	Remote hosting is the only type of hosting we do. Portals, forums, blogs, shopping carts, galleries, customer support solutions and more. We install it, we host it, no domain required, no code to copy and paste, 7 day free trial and no setup fee. Online demos are available as well as many free tools. Each account includes a 7 day free trial period, after which you are charged just $9.95 per month via convenient, recurrent billing. Billing starts automatically after your 7-day free trial period expires unless you cancel it before that time. There is no risk or obligation and you can cancel at any time (all from the same page). Publisher: Spriteworks Developments| Date: 11-10-2005 | Size: 97 KB
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	MBA Software for Avon Reps | License: Shareware |
	MBA Software for Avon Reps - Software program for Customer Tracking, Sales Orders, Reports & Labels, Inventory, Automatically Create Sorted Purchase Orders, Create & Adjust Delivery List (both Orders & Brochures), Expense Accounting. Publisher: Clausson Associates| Date: 24-10-2005 | Size: 3750 KB
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	DataHouse | License: Shareware |
	Share contact information between all DataHouse users, maintain several customer sites for one company. Changes that affect several contacts are made only once not for each person. Manage your company's various sites, maintain employee information, keep contact history, single click to e-mail using Outlook, generate professional and consistent Fax and Letters. Store information on products, short description, long description, and up to 10 specification fields, 3 level pricing. Keep Stock information, view activity (Sales due in / Purchase Orders due out). Generate professional and consistent quotations, generate invoices, bill to and ship to addresses for sales, forecast future sales, track quote success rate and trends, track sales trends. Publisher: DataHouseSoftware| Date: 21-01-2005 | Size: 2370 KB
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	AGILITA-Client | License: Shareware |
	The AGILITA-client is basically a new type of software, based on KLICKAPP technology. The functionality of the client is comparable to that of a browser, yet retains all the possibilities of a normal windows client. The entire presentation and functionality of the application is essentially stored on one database server.In addition the client contains a complete developer enviroment. Therefore each client can also be used for development. Because the application is saved on a server, all other clients register any changes made to an application immediately. The customer receives the developer surrounding including all source codes. Publisher: becom Systemhaus GmbH| Date: 10-12-2004 | Size: 3060 KB
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	Cute Live Support | License: Shareware |
	Cute Live Suppport is a real-time online chat support based on AJAX technology. This live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. It has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Canned Responses, Send files and more.Cute Live Support for IIS provides real-time, live chat and live visitor traffic monitoring for your website. Cute Live Support has a host of exciting built-in features, these include: Corporate Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (for example Sales and Support), Chat Conferencing and Operator 'Coaching'. Publisher: CuteSoft| Date: 31-07-2006 | Size: 3887 KB
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	Valentines III Email Stationery | License: Freeware |
	Valentines III email stationery; a set of 12 scrolling, musical stationery for use with Outlook and Outlook Express; compatible with XP. Beautiful variety to choose from includes Glass Heart, Greetings, You are Mine, Forever, As a Child, and many more! Only three steps to using Cloudeight stationery! Full email support is provided by Cloudeight; assistance for using with MSN, Yahoo, Hotmail, AOL and others. Easy three step instructions for using includes step by step picture tutorial for those new to using email stationery.. Publisher: Cloudeight Internet| Date: 13-01-2002 | Size: 349 KB
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	CD Catalog & Website Builder | License: Shareware |
	An Instant CD and Web Catalog Builder Complete Catalog Solution - InstaCat lets you create a catalog of your products, complete with prices, descriptions, photographs and order forms. InstaCat is Complete Solution - Catalog Creator and Catalog Viewer. Using Catalog creator you can create your catalog CD or publish it on the web. Catalog Viewer lets your customer view your catalog on CD. Catalog Wizards - No training required - Catalog builder Wizard allows you to create the catalog without any training or any pre-help. Start using in a minute. Audio and Video Integration - Add value to your product. Publisher: InstaCat.com| Date: 03-04-2005 | Size: 15625 KB
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	Mass Mailing News Free Edition | License: Freeware |
	Mass Mailing News is one of the most proven customer email relationship management software for successful opt-in email marketing campaigns, subscriber lists building. It makes building your business easy with tools that cover every aspect of email marketing. Build your own opt-in contact lists, create and send email campaigns in just minutes. It's never been easier to generate revenue and build relationships. For most small businesses or personal use, permission-based email marketing campaigns are the most cost-effective way to reach new and existing customers. Mass Mailing News is the bulk email marketing software of choice. Publisher: Management-Ware Solutions| Date: 30-11-2006 | Size: 26904 KB
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	f51-10 | License: Shareware |
	If you work with a computer and often find yourself spending time hunting for keys on the keyboard, then chances are you will want the assistance of "f15-10". This is a special keyboard tutor tool, which combines a keyboard simulator and a notepad. The software is most helpful for users who hunt-and-peck using two or three fingers on each hand to do the typing. "f15-10" will work wonders! After a little practice with it, you will realize that you can do the typing with all your fingers and that typing on the keyboard is as easy as using a mouse. Unlike other keyboard simulators that provide boring texts for practice, "f51-10" lets you load any text you want. Publisher: F51-10| Date: 29-03-2006 | Size: 249 KB
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	Mass Mailing News Personal Edition | License: Shareware |
	Mass Mailing News is one of the most proven customer email relationship management software for successful opt-in email marketing campaigns, subscriber lists building. It makes building your business easy with tools that cover every aspect of email marketing. Build your own opt-in contact lists, create and send email campaigns in just minutes. It's never been easier to generate revenue and build relationships. For most small businesses or personal use, permission-based email marketing campaigns are the most cost-effective way to reach new and existing customers. Mass Mailing News is the bulk email marketing software of choice. Publisher: Management-Ware Solutions| Date: 30-11-2006 | Size: 26904 KB
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	Business Inventory Manager Pro | License: Shareware |
	Business Inventory Manager Proâ„¢ is a Point of Sale and Stock Control solution designed to address the needs of small businesses. It is ready-to-use and easy to set up. This affordable, user-friendly software is easy-to-use and intuitive that applies the Inventory business logic to your data. It gathers and stores essential business data intelligently and helps businesses with their day-to- day decision-making. The features include Stock Control, Point of Sale, Sales Order, Vendors, Purchase Order (including Automated Purchase Order), Accounts Receivable, Accounts Payable, Shipping, Receiving PO into Stock, Contacts Management, Reporting and Data Analysis. Publisher: SMS Software Enterprises, Inc.| Date: 28-05-2006 | Size: 4560 KB
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	Live Chat | License: Shareware |
	miOOt Live Chat allows your web site visitors to connect to your company representatives and have their questions answered instantly by clicking on a live chat button embedded on your web site. miOOt Live Chat is a 100% hosted, on-demand live chat software solution which means there is nothing to install on your servers. For your staff, miOOt Live Chat creates a "bird's eye" view of every web site visitor and which page they are browsing in real-time. Instantly see which city and country your visitors are coming from and which particular product or service offering they are interested in. Provide a "virtual hand holding" with your visitors in order to assist them through purchases, while building trust in your company, and getting to know your customer on a personal basis. Publisher: miOOt Live chat| Date: 09-05-2008 | Size: 1402 KB
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	AB Invoicing | License: Freeware |
	A scalable business system that can meet the demands from most small businesses. Start with free writing of invoices on a single computer and expand to a complete invoicing system run on a network. A very easy-to-use system that lets you concentrate on the actual business but still be in full control of the money side of it. The system can handle all types of taxes and also produce all financial reports you need. Statements, customer history, reminders, finance charging, statistics, personal notes and credit limit on customers gives you a complete control of your invoicing. Price calculation, product statistics and price lists helps you to see what products are contributing to a good business result. Publisher: Addsam| Date: 29-02-2008 | Size: 4806 KB
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	TeamViewer | License: Freeware |
	TeamViewer is a simple and fast solution for remote control, desktop sharing and file transfer that works behind any firewall and NAT proxy. To connect to another computer just run TeamViewer on both machines without the need of an installation procedure. With the first start automatic partner IDs are generated on both computers. Just enter your partner's ID into TeamViewer and the connection is established immediately. With many thousand users worldwide TeamViewer is a standard tool to give support and assistance to people in remote locations. The software can also be used for presentations, where you can show your own desktop to a partner, e. Publisher: TeamViewer GmbH| Date: 01-12-2006 | Size: 479 KB
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	inFlow Inventory Software Free Edition | License: Freeware |
	inFlow Inventory Software is an inventory system designed specifically to help small businesses to handle sales, purchasing, and inventory management. It is quick to install and very easy to use.    inFlow can help you to:  - Organize customer orders and issue invoices  - Print pick lists, packing labels, and more  - Track inventory on hand and movement history  - Re-order stock from vendors  - See reports on sales trends  - And much more!    By using inFlow, businesses can benefit from:  - Reduced inventory cost  - Increased operational efficiency  - Better customer satisfaction  - Better cashflow and product management  - Built-in accountability for your staff    The newest version allows multiple users on networked computers to work together at the same time!    The free edition limits the number of business reports to 8 and the combined total number of customers and products cannot exceed 100. Publisher: Archon Systems Inc.| Date: 14-08-2008 | Size: 105002 KB
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	Simply Contacts Database | License: Shareware |
	Customer Database Software. Track all you need to know about your customers, vendors, members, contacts, etc. Publish newsletters. Print labels. Direct mail and email marketing. Telemarketing. Manage mailing lists, membership database, company directory. Reminders and To Do items. Attach external documents. Import your existing data, collate records from multiple spreadsheets and text files. Easily find and select data. History of all interactions. Management and performance reports. Customize for your business with user fields, screens, reports and optional modules. Standard Features:  Contact information  Selection by a flexible criteria  Custom Views and Reports  De-duplication  Communications history  Reminders and TO DO items  Mail, E-mail and Fax communications  Database Customisation  Links to other programs  Password protection  Networking. Publisher: Biz-Tech Software| Date: 10-02-2006 | Size: 8740 KB
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	OneWorldStore | License: Shareware |
	OneWorldStoreâ„¢ is a complete, template-based and easy-to-use ecommerce solution. Complete eCommerce on all levels - SOHO to Enterprise and beyond. Dynamic Homepage Content - Add content to your homepage through the admin control panel; Dynamic Additional Pages, Enhanced Security, Customer Convenience, Catalog & Products, The Best Administration Panel!, Payment Gateways, real-time shipping, more! Optional Hosting $15 a month for our OneWorldStoreâ„¢ subscribers and no set up fee! You will receive in your hosting service bundle: 1,000 MB Web Hosting / Site Design Storage ASP 5 POP3 E-mail accounts 1 Catch-all mail 5 Email Auto Responders 5 Email Forwarders, 5 Multi-Recipient Addresses, 10 MB E-mail accounts space, Web Mail, 5 Domain Aliases, Microsoft MS SQL Server 2000, 10,000 MB monthly data transfer, 1,000 MB site storage, Traffic Stats, OneWorld Helm Web Based Site Manager, more!. Publisher: OneWorldStore.com| Date: 01-12-2004 | Size: 9765 KB
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	Small Business Management Professional Global Business Ware | License: Shareware |
	SBMPro is a Complete Small Business Sales and Management Program designed to help new and existing business owners compete and win in businesses. SBMPro is a unique, simple to use business management and competition solution designed to automatically help new and small business owners manage Quotes, Invoices, Purchase Orders, Inventory, Customers, Margins, Revenues, and more. SBMPro's unique QQS software coding is designed to protect business owners in their critical startup and expansion phase and to help them COMPETE and WIN in the local or global market place. Small Business Management Professional Global Business Ware offers powerfully integrated functionality to let you manage all aspects of your business more effectively. Publisher: H.T. Parks, Co. SMPro Software Services| Date: 13-01-2005 | Size: 30454 KB
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	Help Desk for IIS | License: Shareware |
	Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It keeps your company organized and efficient. - Web based. Work from anywhere, whether you are at your desk, on the road, or working from home. All features of Help Desk for IIS can be accessed though a web browser on virtually any operating system. Publisher: MIS Utilities| Date: 02-08-2006 | Size: 4208 KB
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	OdysseySuite SBE | License: Shareware |
	Complete accounting system for small business/accounting practices including GL, assets, receivables, payables, inventory, purchase order, sales, time billing & web shop - multi currency & multi company options available. Advanced features/options include customer relations management (CRM) tools, contact diary, recurring invoicing, on-line document repository and the PayMate payments gateway. Requires MSDE (free and included) or SQL Server. Flexible design allows stand-alone orGL-linked use of receivables, payables, assets and inventory. Support for multiple Chart of Accounts templates for use in managing different types of companies. Publisher: Megasol Technologies KB| Date: 14-04-2004 | Size: 98000 KB
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	RSS Wizard | License: Shareware |
	Do you want to create RSS feeds dynamically with ease? RSS Wizard makes it possible! RSS Wizard is an HTML to RSS converter than can generate the RSS feed out of virtually any web page without having to edit it first. RSS Wizard generates RSS 2.0 feeds and allows you to create, edit and publish an unlimited number of RSS channels. The program has a great collection of features such as the built-in scheduler, autodetecting of RSS tags, command line support, XML editor and built-in FTP client. The program has been especially developed to meet the needs of both novice and advanced users. Now the RSS Wizard features a built-in scheduler so that now it can function in a 100% automatic mode creating excellent RSS feeds without any user assistance. Publisher: ExtraLabs Software| Date: 01-07-2008 | Size: 1686 KB
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	AliveChat BETA | License: Freeware |
	AliveChat 3.0 Beta is a FREEWARE which allows you to connect with your web site visitors in real-time via a browser-based chat interface. The application is 100% hosted by WebsiteAlive's data centres, so there is nothing to download and install. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, site metrics and performance analysis tools, operator to operator chatroom, typing indicator, departments, automatic call distribution, and hotkeys (saved phrases and urls). Publisher: WebsiteAlive| Date: 01-09-2004 | Size: 12 KB
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	rapidHELP | License: Demo |
	This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Publisher: rapidHelp Software| Date: 10-01-2005 | Size: 46080 KB
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	Proxy Scanner Server | License: Shareware |
	Proxy Scanner Server is the software that helps to find and check proxies. Proxy Scanner Server can be integrated to the existing or new website or it can be used standalone. Main Proxy Scanner Server features: - Proxy Scanner Server scans/checks HTTP, HTTPS, SOCKS4, SOCKS5, STMP proxies; - Proxy Scanner Server allows to export found proxies to text file, MySQL database, MS SQL database, MS Access database; - Proxy Scanner Server allows to import proxies from text file, MySQL database, MS Access database; - Proxy Scanner Server allows to check proxies for connection, send e-mail, send e-mail via proxies, RBL, anonymity; - Proxy Scanner Server allows to add/edit/remove RBL and Anonymity lists; - Proxy Scanner Server has Sheduler; - Proxy Scanner Server is optimized for Server's performance and bandwidth; - Proxy Scanner Server has free bugs fixing on customer request; - Proxy Scanner Server has free bugs fixing on customer request; - Proxy Scanner Server is multithreaded so it is very fast; - Proxy Scanner Server can be controlled by PHP or ASP; - Proxy Scanner Server has user friendly interface. Publisher: Proxy-Software| Date: 03-03-2005 | Size: 424 KB
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	My IPs | License: Freeware |
	MY IPs is a little utility that will return your actual Internet IP address even if you're behind a Firewall. It accomplishes this by connecting to remote Web Site and returning the IP address from there. In addition it will return your ISP Customer ID, Host name and Network IPs from all if any exist.. Publisher: Camtech 2000| Date: 05-03-2003 | Size: 1089 KB
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	kCharge | License: Shareware |
	kCharge is a powerful Windows application that provides a fast, safe, and secure way to process incoming credit card payments on your PC. kCharge works with your existing credit card merchant account and all of the major Internet gateways to provide real-time approval of your customers' credit card payments. Unlike most payment systems that require a dedicated telephone line, kCharge uses your Internet connection to provide quick, secure payment verification of your customers' credit card payments. You can process payments immediately, regardless of whether your customers are presenting their credit cards in person, or placing orders with your company via phone, fax, or email. Publisher: K Software| Date: 01-01-2007 | Size: 8519 KB
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	Systerac Tools for Vista | License: Shareware |
	Systerac Tools present 14 valuable tools that help you tweak your Windows Vista for optimum performance. With the touch of a button you will be able to immediately identify any problems and weak points and correct them with the safety that only Systerac can guarrantee. 13 great tools for Windows Vista that will improve your PC performance, speed up your programs and Internet connection, diagnose pc problems and tweak your PC for optimal results. With this software your PC will benefit from many Vista tweaks which will offer great assistance to both amateaur and professional users that wish their PC, processor, disks and internet connection to function in the most optimal way. Publisher: Systerac| Date: 19-03-2008 | Size: 23974 KB
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	Akeni Help Desk Assistant Enterprise IM | License: Demo |
	Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies. Publisher: Akeni| Date: 07-07-2005 | Size: 10839 KB
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	CactuShop ASP Shopping Cart | License: Shareware |
	* W3C Standards Compliant - XHTML strict / CSS interface, fully customizable skinned front end * Product options and versions * Multiple language capability * Multiple currencies with feed lookup to update exchange rates, format of currency display can be customzied for each currency (symbol in front or after, decimals or no decimals, etc.) * Search Engine Friendly URLs [PRO FEATURE ONLY] - replaces Google-unfriendly parameterized URLs with friendly hierarchical ones without requiring any components installed. You just need to be able to set the custom 404 page for your site * Search Engine Extras - Froogle feed generator, Google Sitemaps support and static page generator * Quantity discounts / price breaks [PRO FEATURE ONLY] - special pricing for 2+, 5+, 10+ etc. Publisher: Cactusoft International FZ-LLC| Date: 02-05-2006 | Size: 1171 KB
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	ElegantJ Indicators & Gauges | License: Shareware |
	Monitoring data changes is critical, choose our ready-to-use ElegantJ Indicators and Gauges and free yourself from the stress of designing gauges and catching alerts. ElegantJ Indicators & Gauges is a 100% Java application with simple integration in different IDE. You can use the pre-prepared code in your application to speed up the development process. ElegantJ Indicators & Gauges offers four options to monitor your data changes; Numeric Dial Gauge, Level Gauge, Needle Gauge, Thermometer Gauge. Total assistance is provided from installing them, importing in all major IDEs and mapping a feature with your requirements. Publisher: Elegant MicroWeb Technologies| Date: 25-02-2007 | Size: 25 KB
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