Software Listing: Computer Technical Support

	Type Pilot | License: Shareware |
	Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will automatically replace it with the required phrase or a paragraph. You can use Type Pilot as a depository for storing thousands of long words, phrases, sentences, paragraphs or even entire messages. You don't even have to define keywords for them - any phrase can be easily "extracted" from Type Pilot using a tree-like structure. Publisher: Two Pilots| Date: 04-05-2006 | Size: 265 KB
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	Responsive Knowledgebase | License: Demo |
	Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.. Publisher: Responsive Software| Date: 17-07-2002 | Size: 437 KB
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	The Shield Pro | License: Shareware |
	The Shield Pro 2008 provides essential virus protection from viruses, hackers, and privacy threats. Powerful yet easy to use, protect yourself, your family, and your PC online with The Shield Pro 2008. The Shield Pro 2008 gives you 1 year of protection and PCSecurityShield gives you all the free technical support you need to successfully protect yourself. The Shield Pro now comes with Easy Installer, to make download and installation simpler than ever before. The Shield Pro 2008 gives you both virus protection and hacker security by providing ongoing support and updates. When a virus breaks out, The Shield Pro 2008 will provide a patch within 2-3 hours and a fix for the virus within 5 hours. Publisher: PCSecurityShield| Date: 01-01-2008 | Size: 38832 KB
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	Abracadabra Instant Manual | License: Shareware |
	Are you tired of manually copying screen captures to a word document when you create a manual? Are you tired of putting steps in the wrong order or missing them out completely? Abracadabra Instant Manual lets you create error free, easy to understand manuals in little more than the time it takes to perform the task you're documenting. No more switching between a word processor and the task at hand. With Abracadabra Instant Manual you document a task as you perform it! Abracadabra Instant Manual is a versatile, cost effective solution for the production of technical manuals and "how to" instructions for any computer based task by technical support engineers, system administrators, IT help desk staff, software trainers, or anyone who needs to quickly document how to use a software package. Publisher: Abracadabra Solutions| Date: 29-07-2003 | Size: 1276 KB
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	TA4.Net | License: Shareware |
	Technical analysis library for .Net. It comprises 76 most popular technical analysis functions and indicators. Technical Analysis functions usage samples are available for both C# and VB.Net. You can use TA4.Net for both Windows and Web Application Development. With TA4.Net you can analyze stock quotes, any market prices, futures and commodities, stock options. Real time quotes or end-of-day historical quotes are suitable to stream into TA.Net.. Publisher: OLSOFT| Date: 03-11-2005 | Size: 469 KB
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	Acronyms Master | License: Shareware |
	Acronyms Master tool is a unique solution for acronyms management. This tool has been specially designed for those who work with technical documentation - engineers, scientists, technical communicators... Acronyms Master analyses the contents of the document, finds all Acronyms and creates the Table of Acronyms in the document. Acronyms Master's powerful search algorithm identifies all possible meanings (definitions) for found acronyms and updates the Table of Acronyms correspondingly. This tool is extremely useful for anyone who writes professional documentation. Incredibly easy to use - features an intuitive and flexible user interface. Publisher: Acronyms Master| Date: 06-12-2007 | Size: 30245 KB
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	Polar Help Desk | License: Shareware |
	Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives. Publisher: Polar| Date: 20-09-2006 | Size: 9444 KB
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	Whaddidoo Trouble Tracker | License: Shareware |
	Anyone who has provided technical support to users knows that problems rarely only happen once. Time and again, the same old problems will rear their ugly heads. There are plenty of times you'll remember the problem, but not the solution. Most knowledgebases are unweildy things that slow you down more than help, if you're lucky enough to have one at all. Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Publisher: BigAtticHouse| Date: 21-09-2005 | Size: 741 KB
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	Qwined Multilingual Technical Editor | License: Shareware |
	Qwined is a Multilingual Technical Editor supporting nearly 100 Programming Languages and Configuration File Formats out of the box. It is localized for nearly 30 languages covering all the continents. Qwined is targeted for architects, engineers, IT personnel and software and hardware professionals. Qwined has a built-in and customizable word and symbol Autocompletion and Calltip Support for Windows and Web development. It features Code Folding, Syntax Styling, Regional Selections, Regular Expressions and much more. Qwined is highly configurable and it integrates into Windows Explorer Menu System. Publisher: Qwined.org| Date: 22-05-2008 | Size: 34092 KB
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	Polar Help Desk Free | License: Freeware |
	Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures - Increase support staff awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable. Publisher: Polar| Date: 19-02-2007 | Size: 9722 KB
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	UsenetGrab! | License: Trial |
	UsenetGrab! has a browser like approach that makes it a great way to get started using the world's largest message community.-Comes with free usenet access courtesy Newscene.com -Post messages and file attachments to groups and interact with others. -Download file attachments from messages such as sound and video. -Get help, advice, or technical support from technical or social newsgroups.. Publisher: East Bay Technologies Inc.| Date: 28-03-2003 | Size: 4953 KB
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	Canvas Professional Edition | License: Shareware |
	CANVAS 9 Professional Edition is the high-performance drawing environment for professionals in business, science, and engineering. CANVAS 9 is the only cross-platform, technical drawing program that seamlessly integrates professional-level image editing, page layout, web graphics and presentation features into a single creative application. CANVAS 9 continues an 18 year tradition of innovation with over 100 new features and enhancements including: Greater drawing precision (double-floating point) New intelligent user interface New technical drawing features An expanded Imaging Editing architecture More Scripting Options Support for more file formats CANVAS 9 Professional Edition is the premiere solution for technical professionals in business, science and engineering. Publisher: ACD Systems| Date: 02-03-2004 | Size: 54580 KB
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	Canvas Professional Edition (Mac) | License: Shareware |
	CANVAS 9 Professional Edition is the high-performance drawing environment for professionals in business, science, and engineering. CANVAS 9 is the only cross-platform, technical drawing program that seamlessly integrates professional-level image editing, page layout, web graphics and presentation features into a single creative application. CANVAS 9 continues an 18 year tradition of innovation with over 100 new features and enhancements including: Greater drawing precision (double-floating point) New intelligent user interface New technical drawing features An expanded Imaging Editing architecture More Scripting Options Support for more file formats CANVAS 9 Professional Edition is the premiere solution for technical professionals in business, science and engineering. Publisher: ACD Systems| Date: 30-04-2004 | Size: 53146 KB
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	EZ Screen Capture | License: Shareware |
	Ever find yourself needing to take a snapshot of your desktop? Perhaps you need technical support with something on your screen, or you need to capture something to include in a document, such as the screen shots used in the help files for this program. Windows doesn't really have a tool for taking screen shots, so here is an easy to use tool that will let you take and save screen shots in just 3 clicks.. Publisher: eXibition Software| Date: 06-12-2004 | Size: 2980 KB
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	LogiGuard Master Mechanic | License: Shareware |
	Each tool found within Master Mechanic is designed to give you the best results to keep your system functioning smoothly and consistently. Maintain registry integrity with the help of the Registry Tools or customize your Internet settings to provide peak performance with the Internet Tools. Protect your privacy with the History Cleaning Tools and the Shredder Tools. Clean and repair your PC using the Master Click Cleanup. Download LogiGuard Master Mechanic and try it for 30 days. Purchase for only $19.95(USD). Unlimited free upgrades and technical support for one year. Free email technical support. Publisher: LogiGuard| Date: 10-10-2005 | Size: 12185 KB
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	MetaTrader 4 Mobile | License: Shareware |
	Online terminal for mobile trading at Forex, Futures and CFD markets using PDAs. It is a convenient and adjustable tool of active trader that allows trading from any point in the world. Charts, 30 technical indicators, news line. Various trading operations and orders allow to control trading with a great flexibility. VGA-resolution support and multilingual interface make trading more comfortable. Terminal can connect to brokers with low network traffic. Real-time demos are available through many brokerage companies for free.. Publisher: MetaQuotes Software Corp.| Date: 01-02-2006 | Size: 551 KB
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	Technical drawing game | License: Shareware |
	Computer draw the 3D wire construction.  You restore the initial picture at  2D projections.  This game will develop your mind. You can play it online. It free. Find math and logic games and puzzles. Computer draw the 3D wire construction.  You restore the initial picture at  2D projections.  Computer draw the 3D wire construction.  You restore the initial picture at  2D projections. . Publisher: magic mnemonic| Date: 03-03-2006 | Size: 489 KB
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	Auslogics System Information | License: Shareware |
	Auslogics System Information provides you with computer and Windows details, installed devices, running processes and services, memory and CPU usage and other information. You can explore details of your computer hardware, disk drives, processor, video card and monitor. It is much easier to use and understand than the built-in Windows system information tool. The program is absolutely free of charge. Neatly arranged tables with system details, visual diagrams and charts will help you evaluate the current status and performance of your computer and operating system. Should you need to send details about your computer to the technical support of your ISP or computer manufacturer, the program can help by generating a comprehensive report in HTML, XML or plain text formats. Publisher: Auslogics Software Ltd Pty| Date: 23-07-2009 | Size: 2942 KB
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	Parity Plus - Stock Charting and Technical Analysis | License: Shareware |
	Parity Plus is one of the most powerful Stock Charting and Technical Analysis Programs available on the market. Parity includes over 50 of the most popular indicators for the technical analysis of stocks and commodities. The majority of these indicators act as functions that return an array, which can be used as the input to another indicator or within a user defined formula. This makes it easy for you to do "studies on studies" or to develop your own proprietary charting tools. Besides these 50 predefined indicators, you have unlimitted possibilities to create additional indicators. Parity incorporates traditional Open, High, Low, Close charts, Line and Bar charts, Japanese Candlestick charts, Point and Figure charts, Equivolume charts, Horizontal Bar charts, and a Price at Volume chart which is similar to The Crocker Chart©. Publisher: DITEC International| Date: 03-08-2004 | Size: 6500 KB
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	Optilink | License: Comercial |
	OptiLink uncovers the secrets behind top ranked web pages, optimizes internal links, finds link exchange partners, monitors link exchange partner links to your site, finds Super Affiliates, and spies on your competitors' web sites. OptiLink includes free software updates for life, 90-day unlimited telephone technical support, unlimited lifetime technical support via email, application secrets guide, and 3 internal linking strategies analyzed.. Publisher: OptiLink Software| Date: 13-06-2003 | Size: 1300 KB
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	Program Sleuth | License: Shareware |
	Is your computer running slower then it used to? This powerful program will show you what is really running on your computer. You will be able to stop any program that you cannot recognize. If a program is gobbling up your computers speed and you do not know what it is, Program Sleuth will look it up for you. Program Sleuth has our exclusive Know-It technology so you need not have to worry about the technical details; it will show you in a clear way only the suspicious programs. Program Sleuth gives you full control to eliminate problem programs running on your machine, without an annual subscription. Publisher: Screaming Bee LLC| Date: 30-12-2005 | Size: 521 KB
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	Digital Indicators Package | License: Demo |
	Digital Indicators Package is a set of digital filters synthesized with the help of a special program and having a complex impulse response. It gives the indicators such properties that are not available for the classical indicators of technical analysis. The indicators are intended to be used in the following programs for technical analysis: Omega ProSuite, Equis MetaStock, MetaQuotes MetaTrader.. Publisher: Fin-ware Ltd.| Date: 20-08-2003 | Size: 55 KB
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	AmiBroker | License: Shareware |
	AmiBroker is a comprehensive technical analysis program, allowing you to study and predict trends in the market and to maintain a portfolio of shares. AmiBroker has a custom programming language called AFL which incorporates over 100 analysis functions, allowing you to back-test your trading systems (with detailed reporting), build custom chart indicators and perform screening of large databases.. Publisher: Amibroker.com| Date: 05-06-2001 | Size: 1958 KB
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	ComputerExpert 2005 | License: Freeware |
	ComputerExpert 2005 is a Online Immediate Q/A software committed to offering computer help and tutorials. whether you are novice or veteran, while using computer you will meet all kinds of questions such as - Why my computer crashed for no reason at all ? How can the software which I used so good before goes on strike ? Why this game can not be played over ? why so many bugs when I am programming ? whether it is software problem, hardware problem, game problem or programming problem, you can post your question at ComputerExpert 2005 and get immediate answers. Our mission is to create an international network of computer troubleshooters service experts who will provide friendly, in time, online service, support to all the computer users. Publisher: Offshore Outsourcing Inc.| Date: 12-04-2006 | Size: 1322 KB
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	ABC 3D Technical drawing | License: Shareware |
	Restore the initial picture at  2D projections.  This game will develop your mind. You can play it online. It free. Find math and logic games and puzzles. Computer draw the 3D wire construction.  You restore the initial picture at  2D projections.  Computer draw the 3D wire construction.  You restore the initial picture at  2D projections. . Publisher: ABC Speed Reading| Date: 10-05-2007 | Size: 489 KB
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	Widdly | License: Freeware |
	Widdly is a tool for technical analysis charting and financial analysis of stocks, indicies, macroeconomical data, currencies, funds and more. Widdly makes downloading and importing data from any given data source an easier task than ever.Widdly is the first free financial analysis tool with a focus on sharing and collaboration between users. Publish your analysis or browse others and recieve comments and ratings.. Publisher: widdly| Date: 15-01-2007 | Size: 292 KB
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	Beyond Remote | License: Shareware |
	New - Support for Windows Vista Beyond Remote is a powerful remote access and support tool for individuals, businesses, and service providers. New to Beyond Remote: - Entirely new user interface featuring 6 new themes - Embedded Multilingual Functionality - Automated translations of Beyond Remote in Spanish, German, Russian, French, Dutch, Italian, Portuguese and Traditional Chinese automatically display based on your computer's settings or manual selection. Host Discovery - The Console user is able to scan a range of IP addresses to find installed Beyond Remote Hosts. Beyond Remote can then automatically create connections under the folder of your choice. Publisher: Data Apples, Inc.| Date: 01-01-2008 | Size: 6265 KB
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	The Help Desk Toolkit | License: Shareware |
	The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. Publisher: Ovitz Taylor Gates| Date: 22-05-2006 | Size: 4385 KB
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	ConceptDraw VI Standard | License: Shareware |
	ConceptDraw VI is designed for professional flowcharting, diagramming and illustrating. Its flexible, handy tools help business and technical users quickly document complex structures, systems and processes. ConceptDraw VI charts can be shared as a variety of graphics files, printed pages, presentations and web pages. Owing to the advanced libraries of pre-drawn shapes, ConceptDraw VI is perfect for most of the charting tasks. The tool became even more helpful and easy to use. In Standard version such features are absent: ERD, database, software, project management and computer network diagramming; floor plans; import/export of AutoCAD files; export to Macromedia Flash; CDBasic Script Editor; Custom properties; Wizards. Publisher: Computer Systems Odessa| Date: 20-06-2006 | Size: 58629 KB
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	ConceptDraw VI Standard Mac | License: Shareware |
	ConceptDraw VI is designed for professional flowcharting, diagramming and illustrating. Its flexible, handy tools help business and technical users quickly document complex structures, systems and processes. ConceptDraw VI charts can be shared as a variety of graphics files, printed pages, presentations and web pages. Owing to the advanced libraries of pre-drawn shapes, ConceptDraw VI is perfect for most of the charting tasks. The tool became even more helpful and easy to use. In Standard version such features are absent: ERD, database, software, project management and computer network diagramming; floor plans; import/export of AutoCAD files; export to Macromedia Flash; CDBasic Script Editor; Custom properties; Wizards. Publisher: Computer Systems Odessa| Date: 20-06-2006 | Size: 57199 KB
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