Software Listing: Callcenter

	Phone Call Recorder | License: Shareware |
	Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit.. Publisher: Sound Recording Solutions Inc| Date: 05-11-2005 | Size: 345 KB
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	Modem Spy | License: Shareware |
	Modem spy is handy utility for phone calls recording. Features: 1) records phone conversations. 2) records from microphone. 3) plays back recorded mesages via phone line. 4) Plays back recorded mesages via sound card. 5) Can record ALL incomming phone calls. 6) Has built-in software automatic gain control. 7) Detects and logs Caller ID. 8) Pops up caller ID information. Publisher: SoftCab Inc| Date: 09-30-2002 | Size: 244 KB
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	Modem Spy | License: Shareware |
	Modem spy is handy utility for phone calls recording. Features: 1) records phone conversations. 2) records from microphone. 3) plays back recorded mesages via phone line. 4) Plays back recorded mesages via sound card. 5) Can record ALL incomming phone calls. 6) Has built-in software automatic gain control. 7) Detects and logs Caller ID. 8) Pops up caller ID information. 9) Super Spy mode will hide Modem Spy behaviour. Nobody will know that you are recording phone calls.. Publisher: SoftCab Inc| Date: 02-10-2004 | Size: 253 KB
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	rapidHELP | License: Demo |
	This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Publisher: rapidHelp Software| Date: 10-01-2005 | Size: 46080 KB
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