Software Listing: Call Center

	MSCExec for Linux | License: Shareware |
	MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.. Publisher: Miraplacid| Date: 03-03-2005 | Size: 120 KB
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	Make Call | License: Shareware |
	Make Call is Alchemy Eye pugin that will make a call using voice modem and play specified sound file when monitored server goes down.. Publisher: CyTeG (CyberTech group)| Date: 22-04-2002 | Size: 276 KB
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	Screen Saver Center | License: Shareware |
	Do you want to see all of your screen savers at once and choose the best? Use Screen Saver Center to preview and configurate screen savers. In addition, you can start default screen saver with double click and lock-up Win XP or Win 2k.. Publisher: 3SWare Lab| Date: 01-10-2002 | Size: 136 KB
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	PhoneTray Dialup | License: Shareware |
	Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up to connect to the internet! PhoneTray Dialup allows you to receive and screen phone calls while you are online. The program uses your V.92 modem and Call Waiting service from your phone company to detect an incoming call. If you have Caller ID on Call Waiting, also called Call Waiting ID or Visual Call Waiting, PhoneTray will show the caller's name and number, so you can decide if you want to answer the call or ignore it. If your internet provider supports Modem-on-Hold, you can put internet on hold, take a call and continue browsing after you finish talking. Publisher: Traysoft Inc.| Date: 31-12-2004 | Size: 943 KB
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	SpyArsenal.com Telephone Spy | License: Shareware |
	Telephone Spy uses your modem to record phone conversations. Before recording a call, it can play a legal disclaimer. The calls are stored to the hard drive as regular Windows sound files. A memo is added to each file to let you easily distinguish one call from another. The memos include all details (such as the caller’s number and name) obtained via the Caller ID mechanism. Once a call is recorded, it can be sent to a specified e-mail address.. Publisher: KMiNT21 Software| Date: 10-02-2003 | Size: 1682 KB
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	Service Center Manager (SCM) - Server | License: Comercial |
	Service Center Manager (SCM) – software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Alarit Inc.| Date: 17-09-2002 | Size: 22 KB
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	YourCall for Palm OS Professional Edition | License: Shareware |
	Call management can be broken down into three distinct areas: Incoming, During and After-Call. When an incoming call arrives do you contemplate whether or not you want to answer it? Wish you could block a frequent caller or send them a text message notifying them that you are preoccupied at the moment? During a call, do you ever find yourself wanting to look at your calendar to see if you are available at the proposed time and then add it while you are thinking about it? Or perhaps you’d like to make certain you know exactly where you are going before you hang up. After a call, have you looked at the notes you've scribbled shaking your head because what you would have preferred is to record that information directly into that person's contact history for future reference? This is where YourCall comes in. Publisher: iambic, Inc.| Date: 15-11-2007 | Size: 233 KB
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	Caller ID Events | License: Shareware |
	Caller ID Events 1.1 is a software that will tell you who the caller is - by name, by number, by picture, by sound and even by voice. general point: Caller ID- Tapi or Comm based. Hear who's call by text to speech. Blocks unwanted phone calls. Support UNKNOWN, OUTOFAREA etc.. calls formats. Calls log. Adding remarks, flags and priority for each call. Display of voice and speech, while a call is incoming, and when it ends. Forwarding the details of incoming calls and incoming messages to the e-mail. Presents the call on display including caller name, caller number and picture. A personalized unique answering mode, activating different options for each contact. Publisher: Teley| Date: 20-02-2007 | Size: 1157 KB
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	Private Call&Sms Guard For S60 3rd | License: Shareware |
	It has the following functions: 1. Phone call management a. Reject all incoming calls. In this mode, all of the incoming call will be automatically rejected. b. Reject calls from blacklist. In this mode, all of the calls from the predefined blacklist will be automatically rejected, whereas the rest of the calls will not have any effect. c. Accept call from whitelist. d. Personalized call rejection. In this mode，an end user may define personalized call rejections for each of the members in the "Specific List". A user may select "Reject call" or "Reply by SMS" to reject calls. A user may use "Manage Lists" to create his/her "Specific list". Publisher: SymbianOn| Date: 10-05-2007 | Size: 1 KB
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	Personal Search Center | License: Freeware |
	Begin your search with Personal Search Center. Select sites, type query and press button. See results. Not found needed site? Write us to add it to Catalogue. Some groups sites by interest, history of queries, Sets for often used and favorities sites. Check updates and suggestion new sites from application. Statistics.. Publisher: Softexe.com, CIT AdaSoft| Date: 16-03-2002 | Size: 303 KB
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	Modem Spy | License: Shareware |
	Modem spy is handy utility for phone calls recording. Features: 1) records phone conversations. 2) records from microphone. 3) plays back recorded mesages via phone line. 4) Plays back recorded mesages via sound card. 5) Can record ALL incomming phone calls. 6) Has built-in software automatic gain control. 7) Detects and logs Caller ID. 8) Pops up caller ID information. Publisher: SoftCab Inc| Date: 09-30-2002 | Size: 244 KB
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	Call Alert! | License: Freeware |
	You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock. It will optionally play back a ring sound, which can be customized depending on who's calling. You can always choose to disable all sound alerts whatsoever, or, for example, only ring if an important person is calling. Publisher: Pingram Marketing| Date: 07-05-2004 | Size: 540 KB
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	SkypeAttendant | License: Shareware |
	SkypeAttendant is a virtual attendant to automatically answer your SkypeIn or Skype to Skype calls. Callers simply say the name of the person they are calling and SkypeAttendant automatically transfers the Skype call to that person. SkypeAttendant uses text to speech technology which means you can quickly customize all voice prompts using a simple text editor. Visit www.skypetransfer.com for a live demo. Click the Skype 'I'm Online' button to listen to the SkypeAttendant demo.. Publisher: Sandhills Software| Date: 14-06-2006 | Size: 8411 KB
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	rapidHELP | License: Demo |
	This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Publisher: rapidHelp Software| Date: 10-01-2005 | Size: 46080 KB
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	Assign Daily Calls to Doctors for One Year with Excel | License: Shareware |
	The Doctors Call Scheduler Excel spreadsheet schedules doctor's daily calls for a full year. It was developed with the assistance of a doctor responsible for scheduling 30 doctors to 5 calls per day for an anesthesiology clinic. You simply specify the doctor's names and the number of doctors that need to be on call each day of the week. You then proceed to assign first call, second call, etc. until sufficient calls have been assigned each day of the year. The program displays statistics regarding the number of each type call that has been assigned to each doctor so you know at a glance who is due for a specific call assignment. Publisher: Shift Schedules| Date: 13-01-2005 | Size: 2718 KB
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	PbxTools PhoneJournal | License: Comercial |
	PbxTools PhoneJournal is a call accounting software designed for small and medium offices that can help reducing the phone bill and give real-time information about outgoing and incoming calls inside the company. The application captures the call data from the PBX unit and stores it in a database. This information is used to generate reports that point out the most expensive calls and their distribution by time, user, extension, trunk, etc.. Publisher: Intersol SRL| Date: 13-02-2003 | Size: 1582 KB
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	Call411 | License: Freeware |
	Call411 is a free and simple to use Call Display application. It features automatic caller's number and name identification, customizable ringtones, and speech call announce with talking Caller ID. Call411 has a built-in phone book and call-back feature. Call411 supports any voice or data/fax modem. In order to identify incoming calls, you need to be a subcriber of Call Display service, sometimes referred as Caller ID. Call Display is a telephone company service. It provides the identification information of persons calling your telephone number. The Call Display information is supplied by the telephone company between the first and second ring as a series of special codes. Publisher: Soft411| Date: 08-04-2005 | Size: 536 KB
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	Alert Phone | License: Shareware |
	If you have a voice modem and internet connection, this program is a private secretary. Create alerts based on a key word in an email, or who it is from. Monitor stock quotes. If your conditions are met, it will convert the email or price quote to voice and call you on the telephone. You can then use touch tone to make it play back the message slower or repeatedly. Call one ring home, call back, your modem will answer and speak any stock quotes. Publisher: Contract Software| Date: 17-12-2002 | Size: 2900 KB
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	Phone Calls Filter | License: Shareware |
	Are you bothered with unwanted phone calls ? not anymore ! just set filters for incoming phone calls.. use categorized answering modes - such as: hanging up, personalized greetings etc... All based on caller ID. filter your incoming calls so that all your unwanted calls will go unnoticed. general points: Blocks unwanted phone calls. Play specific greeting for each caller Support UNKNOWN, OUTOFAREA etc.. calls formats. Calls log. Adding remarks, flags and priority for each call. Display of voice and speech, while a call is incoming. Caller ID- Tapi or Comm based. Presents the call on display, including caller name, caller number, and picture. Publisher: Teley| Date: 20-02-2007 | Size: 1291 KB
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	ActiPOINT | License: Demo |
	ActiPOINT of COMIREL offers a comprehensive call management and contact management. It supports variously initiating of calls and reading all calls. The examination into content of the past calls leaves a professional impression to the interlocutor and permits to lead a discussion competently. ActiPOINT holds all important data of your contacts. Even before the listener was taken, it is presented who calls. Using the quick dial row a call can be initiated directly. - a call is exactly a click far. Dialling with a 'hot key" keyboard shortcut from any other application and adding the dialling options of ActiPOINT in other programs using the provided TSP (in Outlook for example) are parts of the integration ability. Publisher: COMIREL| Date: 03-09-2004 | Size: 1701 KB
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	MiaRec by Duxoft | License: Shareware |
	MiaRec by Duxoft is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP). Acheive following results with MiaRec by Duxoft: - Increase customer satisfaction - Limit legal liability - Increase employee productivity - Secure your business MiaRec can be used for recording of calls made... : - ... with any software Voip phone - ... with hardware Voip phone - ... with Vonage box - ... inside enterprise (office calls) - ... inside Call-Center environment MiaRec can be used efficiently for recording many simultaneous calls as well as only one call at the time. Publisher: Duxoft| Date: 23-01-2007 | Size: 2000 KB
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	AfterCall | License: Shareware |
	Do you often have to take some action right after the call? Like call back, make a note, make a calendar entry? Then AfterCall application is exactly for you! After your conversation ends, the message window with call details appears, and you have quick access to all needed actions, like: call number, send message, add to contacts, add a calendar entry etc. Using AfterCall for Series 60.3 you do not need to make unnecessary movements to add new numbers to the contact list or to assign a meeting, to send the SMS/MMS message to the number which was just calling you some minutes ago. When you activate the software you will be able to access messaging, calendar and contacts list right after the call. Publisher: SymbianGuru| Date: 30-04-2008 | Size: 199 KB
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	LanDial | License: Freeware |
	This program can be set to call divert number before dialing DUN and call a cancel number after so it works in UK etc. Also allows control of DUN dial / hangup over LAN with companion program LanMsg.. Publisher: Full Circuit Ltd| Date: 16-04-2001 | Size: 325 KB
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	Importer | License: Shareware |
	Call Data records can be viewed and imported viz the comma delimited file produced after extraction. Publisher: Progwhiz Inc| Date: 01-01-2002 | Size: 1540 KB
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	DataTrack System | License: Shareware |
	The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. Publisher: Magnoware Systems| Date: 23-10-2006 | Size: 13024 KB
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	VB Project Eye | License: Freeware |
	VB Project Eye is an analysis tool that determines the calls/uses of procedures, variable, types, enums and classes in shortest time, traces dead code and allows a slight navigation through the call trees of a Visual Basic project. The dependences between the different objects can be represented graphically. In addition it shows the distribution of the programming effort about the individual modules as number of code lines or of procedures and variables.. Publisher: Theodor Müller| Date: 02-03-2005 | Size: 585 KB
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	AccuBell Talking Caller ID | License: Shareware |
	Free 30 Days Trial. Announces the incoming phone call with caller number and identify local or long distance call. Pop-up window shows Name, Number, Date and Time before you answer. Stores unlimited calls Log with full sorting. Easily Dial missed call. Pager Notification. Call Forwarding during Internet. Automatic hang up Telemarketers. Block Private and unwanted calls. Instantly Zap unwanted calls. Runs in system tray. Easy Modem Setup.. Publisher: AccuBell Technologies| Date: 18-05-2003 | Size: 2736 KB
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	Smart Call Manager | License: Freeware |
	Smart Call Manager for Symbian OS is an essential suite to handle incoming and outgoing calls, record and log every and each conversation, set up and use Answering Machine, create and classify your own short text messages (SMS) and audio messages to automate your calling activities (no built-in Dictaphone is required at all - sounds are recorded using built-in microphone) and more. Smart Call Manager is designed to improve your call handling productivity and effectiveness. Make the smartphone your all-in-one secretary and reply to incoming calls with single button! If you are on the business meeting and cannot accept a call immediately, you may accept and answer it by selecting from pre-recorded audio messages or text messages. Publisher: Eltima Software| Date: 17-12-2007 | Size: 110 KB
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	Call Accounting Mate | License: Shareware |
	Call Accounting Mate is an industrial strength, fast and reliable call accounting software package that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to various individuals, departments or cost centers. It can also be used to monitor telephone costs and productivity of each and every employee in the company. Call Accounting Mate includes more than 30 built-in reports, support for accounts codes and pin codes, multiple operator support, contacts database to quickly identify business and personal calls, client billing, flexible cost calculation, support for both incoming and outgoing calls, built-in query builder, support for most telephone and PBX systems and many other advanced features. Publisher: Call Accounting and Telephone Billing| Date: 23-10-2005 | Size: 2038 KB
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	Awesome Moments Screen Saver | License: Freeware |
	A screen saver with photos of the Precious Moments Chapel Center in Carthage, Missouri. All photos are 800x600 high-quality images (a 1024x768 version is available at Awesome-Screens.com). Other features include transition effects, black and white mode, password use, and extract photos as wallpaper, including built-in wallpaper cycling every hour or every day. This 12-photo screen saver is freeware.. Publisher: Cottonwood Software| Date: 27-12-2001 | Size: 2540 KB
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