Software Listing: Call Center

These products are inherently best choice for over 521 million Skype users who want to use Skype as their business communication platform. The major enhancements in this version include: Call Recording Management on Server All the calls recorded by the agents are available on the server side also. This feature is for the administrator to monitor the calls recorded by all agents. Text to Speech for Prompt Generation Text to speech provides facility to generate custom voice prompts which can be used while creating projects. Asset Management Agents Management, Group Management, Friends management Enhanced Voicemail Management Enhanced Recorded Call Management Enhanced Call History Management Enhanced Line Management Enhanced facility to export the reports as a CSV file.

  • Platform: Win2000, Windows Server, WinOther

This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ?help desk?application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center.

  • Platform: Asp, Scripts

This free call center help desk like application is designed to allow the tracking of support calls in an information technology or non-technology department. The call center supports a wide rang of features, including a knowledgebase, and ticket status. The software uses ether an M.S. Access backend or MySQL backend, and is very easy to install. No coding knowledge is required..

  • Platform: Asp, Scripts

Voicent\'s Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.

  • Platform: Win2000, Win7 x32, Win7 x64, WinOther, WinVista, WinVista x64

Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident!

Statistical reporting helps you meet FTC's "Safe Harbor" requirement for collecting and maintaining dropped-call reports, providing protection from prosecution for occasional, accidental rule violations.

Call Center Manager speeds effective training for new agents with "whisper coaching" feature allowing live-call coaching that is inaudible to customers, and Easy call monitoring and recording.

  • Platform: Win7 x64, Windows 7, WinOther, WinVista, WinVista x64

PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use..

  • Publisher: Alan
  • Date: 08-02-2013
  • Size: 31 KB
  • Platform: PHP, Scripts

Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file..

  • Publisher: Sitex Ltd.
  • Date: 10-03-2003
  • Size: 1534 KB
  • Platform: WinOther

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions.

  • Publisher: PHULmonty
  • Date: 01-01-2003
  • Size: 14000 KB
  • Platform: WinOther

Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers and sales leads * * fund raising * * political campaigning * * engineers testing remote equipment * Features: consecutively dials numbers from a phone list; automatically plays prerecorded message (wave file) to the phone line or: manually plays the message clicked on the Play List extended phone list allows to: - selecting the different message (wave file) for the each entry - time scheduling each call when answering machine is detected then playing the message will start after the beep; can read printed words (text file) to the phone line; records...

  • Platform: Win2000, Windows Server, WinOther
  • Rander
  • License: Shareware
  • Price: 236
  • Rating

Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even better care. Rander displays real-time PBX call activity, shows customer data on incoming calls, and gives you the ability to track and control all calls.

  • Publisher: Ranat
  • Date: 23-04-2008
  • Size: 3095 KB
  • Platform: Win2000, Windows Server, Windows Vista, WinOther

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.. CRM Software by Terrasoft - Terrasoft CRM..

  • Platform: Win2000, WinOther

Advanced Call Center UPGRADE upgrade from the previous versions of Advanced Call Center. In order to complete the order please provide your original order ID. Advanced Call Center turns your computer into a technologically advanced answering machine. All the features you'd expect are supported. It will catalog all incoming calls with Caller ID information, display a pop-up message and play a personal ring tune for each of your callers, and even announce caller's name and number with voice. Advanced Call Center Main Features:Turn your PC into a phone answering centerSoftware answering machine with personal greetings Talking Caller ID alert and voice announce Phone call recording to WAV files Custom ring sounds and on-hold music Call forwarding, e-mail and pager notifications Address book and dialer Advanced Call Center Order Information:1.

  • Platform: Win2000, WinOther
  • Unite PBX
  • License: Shareware
  • Price: 49.99-499.99
  • Rating

These products are inherently best choice for over 521 million Skype users who want to use Skype as their business communication platform. The major enhancements in this version include: Call Recording Management on Server All the calls recorded by the agents are available on the server side also. This feature is for the administrator to monitor the calls recorded by all agents. Text to Speech for Prompt Generation Text to speech provides facility to generate custom voice prompts which can be used while creating projects. Asset Management Agents Management, Group Management, Friends management Enhanced Voicemail Management Enhanced Recorded Call Management Enhanced Call History Management Enhanced Line Management Enhanced facility to export the reports as a CSV file.

  • Platform: Win2000, Windows Server, WinOther

Magicway Call Center Management v4.0 comprises versatile systems that united provide you with numerous options. Call Center Management v4.0 contains a ticket support system, a search system and an administration center..

  • Platform: Asp, Scripts

Call Center Reloaded is an excellent free web based call center. This software is written in php and uses a MySQL backend. The free call center software i-much like a help desk?was written in order to allow small to medium size call centers to document and priorities inbound calls. C.C.R. features call center users, including managers, technicians and special access technicians. The Call Center Software also has an easy installation wizard, which allows the installer minimal knowledge of PHP and MySql. Please visit our web site to download the free call center software, view screen shots, and take a live call center demo.

  • Platform: PHP, Scripts

Call Center Software Free , Info Call Center to support your business customer support needs. This free Customer Support Info Call Center Software allows users to submit call center tickets, and call center staff to review and respond to calls. Quickly log support calls to the customer support database. Call Center Software can be used to improve the efficience of any department of organization. Please visit our web site for info call center screen shots, software. The callcenter can be used on almost any server configuration, try it now. Check back often we constantly update this help desk call center software.

  • Platform: PHP, Scripts

Indian BPO jobs in Call Center, Software & Technology, Website Design, Data Processing and Transcription Services..

  • Platform: Misc Scripts

This Gui Element is used by Voicent Call Center Manager to track and update statistics..

  • Platform: WinOther

HOGO is a contact center and transaction processing services provider different kind of services like Search Engine Optimization services at affordable costs Internet Marketing, Call Center Services all over the world
Call Center Services & Recruitment Proce License - Public Domain.

  • Platform: WinOther

call center solution is an application that groups together 3 software open source: a CRM (Sugarcrm), a software of management of tickets (OTRS) and a platform of telephone communication (Asterisk)
call center solutin License - Public Domain.

  • Platform: WinOther

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