Software Listing: Assistance

Remote Assistance Helper was created to eliminate the need to keep track of computers name in the network Windows XP includes 2 very useful tools, Remote Assistance and Remote Desktop, for providing remote assistance and control of machines. What they are lacking is an easy way to keep track of the machines that need the support. Until now, you had to either know the machine name or look it up when it became necessary to connect to the remote desktop.Remote Assistance Helper was designed to eliminate the need to keep track of each name by presenting the IT professional with a real-time list of machines that are available on the Domain or Workgroup.

  • Platform: WinOther, WinServer, WinVista
  • BB EAP
  • License: Shareware
  • Price: 2500
  • Rating

Document, track, follow-up and record actions taken in Employee Assistance Programs. Easier to use than paper case management, with additional reporting and analysis capabilities. Record client demographics, Unlimited notes, Initial and Final assessments (Primary and Secondary), Disposition, Types and length of staff actions taken (contacts) and outside referral sources used. Search outside resources by geography or expertise. Follow-up dates for cases and outside referrals. User action tracking based on HIPPA regulations. B&B's EAP (Employee Assistance Program) software is specifically designed for client documentation, tracking/follow-up and reporting.

  • Platform: Win2000, WinOther

"Handy Submit" provides assistance in mass submission of web forms. It accelerates copy-paste operations, making manual form submission process easy and fast. "Handy Submit" can help you to submit any form containing text inputs, because the given software allows to manage text fields of all kinds, either multi or single line. All that you need is to pre-enter your custom field names and values, such as Company Name, Company Site, Keywords or anything else, and after that filling of these fields with 2 mouse clicks will become possible for any web form. Moreover, "Handy Submit" allows to manage lists of submission URLs (Search Engines, Post boards, etc), simplifying their storing and navigation.

  • Platform: Win2000, Windows Server, WinOther

Free remote assistance is a reality with Instant Housecall Free Edition. Securely view and control your friend's screen, mouse, and keyboard as if you were sitting in front of their computer. Temporarily access remote PCs without changing firewalls and routers. Setup takes less than one minute. Simply download this software and create your free Specialist ID, then direct friends and family to www.FreeRemoteSupport.com. Includes remote desktop sharing, access and control, file transfer and chat. Works seamlessly with Windows Vista UAC. Free for personal use. Business Edition is also available.

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

Assistance Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.. new york times spiritual growth at newageit.com. new york times spiritual growth city wicca religion spirituality online.

  • Platform: Win2000, WinOther

Remote Assistance Identification tries to connect to remote server using http protocol. Due to high number of clients we have, and need to maintain high quality of our support service we decided to use some kind of Remote Desktop. We choose VNC remote administration tools. Althrough VNC is good solution, we noticed problem from the very beginning: it lacks easy management fo remote users which are not available on static public IP's.We constantly had a problem to find out when user, who requested assistance, is online , and what is his IP we can use to access his computer. Usualy, we had to keep user online on phone line, and make him connect via other line and then tell us whether he is connected and what is his IP.

  • Platform: WinOther

Ezidoits is the exciting, user friendly PC helper that automates the maintenance and administration of your computer. Computer maintenance and care has never been simpler or more fun. Ezidoits will assist you by: • Teaching you what to do with visual demonstrations. • Provide feedback and advise about the choices you make, • Provide you with options, then carry out your instructions. Ezidoits includes all the features of enterprise level solution for less than the price of a coffee a month!!! • Proactive prompts that keep you up to date. • Assistance from the Ezidoits staff using the Ezidoits online messenger.

  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, Windows Vista, WinOther, WinVista, WinVista x64

SupportSmith TeamUp! FREE is a quick and easy two-people sharing and collaboration tool. It enables desktop and single application sharing over the LAN and Internet. It can be deployed across your organization to provide quick remote assistance, live demos, presentations and online training. You can work with a colleague anytime, anywhere. SupportSmith TeamUp! passes through firewalls, proxies and NAT routers using SSH/2 standard protocol. Need adding more people to your work session? Go PRO! Evaluate PRO features to organize secure real-time meetings or presentations, inviting up to 15 people: - Multi-Participant Online Meetings: Easily conduct secure online meetings and presentations with customers, business partners and coworkers without anyone having to leave their offices.

  • Platform: Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64

A Remote Control Software truly engineered for IT Professionals with unique features such as Citrix and Terminal Services Session Shadowing, Data Center Monitoring, Video Recording and Remote Assistance over public networks. Designed to Support Heterogeneous Infrastructures: Goverlan Remote Control v7 supports four communication protocols: Goverlan RMC, Citrix® ICA, Microsoft® RDP and VNC. This not only allows you to initiate remote control sessions and ICA/RDP user sessions to Windows based platforms, but also to any platform which supports the VNC protocol such as Mac OSX or Ubuntu. Full Support for Citrix® XenServer and Microsoft® Terminal Services Thin Clients: Goverlan supports both the physical console session and Citrix ICA / Microsoft RDP user sessions.

  • Platform: Win2000, Win7 x32, Win7 x64, WinVista, WinVista x64

Support for RubyForge users. We provide assistance for those who are having problems or need help with the various services offered here. If you've got a general Ruby problem, you might want to take a look at the RubyTalk mailing list. Please take a look at the FAQ if you think you might have a common problem..

  • Platform: Ruby, Scripts

No, this kit will not write your next user manual or your next online help system for you. However, this kit will help you to write your technical documentation with less effort, and it will help you to produce user-friendly, high-quality documents. The kit provides you with exactly those things that your text editor, help authoring tool, or content management system doesn\'t provide: the know-how and guidance to create high-quality user assistance. However, unlike many textbooks on technical writing, the kit doesn\'t give lengthy theoretical elaborations. It gives practical recommendations and examples that you can easily remember and adapt to your own work.

  • Platform: Android, Linux, Mac OS X, Unix, Win2000, Win7 x32, Win7 x64, Windows 8, Windows Server, WinOther, WinVista, WinVista x64

Aivas is an Artificially Intelligent Virtual Assistance System. It will be designed to learn what you want assistance with, and then assist with it. Early targets for assistance modules or methods will include an engine supporting misterhouse.
A.I. Virtual Assistance System License - GNU General Public License (GPL).

  • Platform: WinOther

*Updated 6-11-2010 * Nova is a remote assistance tool developed in C# .NET 3.5. Using Nova, you can administrate remote computers through a File Explorer, Registry Editor, Process Manager, Live View, and Chat.
Live View/Control, File Explorer, Registry Editor, Process Manager, Chat.

  • Platform: WinOther

pcvisit ProfiSupport is designed to help you run remote controlled assistance sessions with your customers. Access the remote PC and view system information, change user accounts, perform remote restarts and UAC remote control.

Also, you will be able to transfer files, sync folders and gain access to your client's applications. The integrated pcvisit SupportJournal allows you to create detailed reports. Online support can be this simple!

Note: In order to use this application, you have to request a trial key.


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  • Platform: Win2000, Win7 x64, Windows 7, WinOther, WinVista, WinVista x64

jrDesktop - Java Remote Desktop - is a cross-platform software for remote desktop control, remote assistance and desktop sharing

jrDesktop is useful for home networking, helpdesk, system administration and collaboration.

jrDesktop is an open source software licensed under the terms of the GNU Public License (GPL).

Features

Beside the basic functions that comes with a classical remote desktop software such as taking screen shots, transferring mouse and keyboard events, jrDesktop comes with many additional features like multisessions, file transfer, clipboard synchronization, reverse connection, web client and proxy support and more.

  • Platform: Win2000, Windows 7, WinOther, WinServer, WinVista

Currently in very early stages, but eventually plans to bring a code editor with extensive C++ auto completion and assistance.

Features:

Very early development
Almost each day, a new binary output will be updated here, which will fix bugs or add new features
We'll see how this progresses.
.

  • Platform: WinOther

OpenSTAManager is software for the management of technical assistance. It 'a web based software and modular. It 'was designed to allow the addition and the creation of modules to provide many additional features..

  • Publisher: loviuz
  • Date:
  • Size: 10240 KB
  • Platform: Win2000, Windows 7, WinOther, WinVista

This plug-in allows to correct the white balance of a photo, with some manual assistance. To use click a few times with the colorpicker on what should be white (or grey) pixels. The plugin shall calculate a correction to make those pixels color-neutral..

  • Platform: WinOther

Desjardins members can take advantage of the following assistance services at no cost:
* Travel Assistance: helps when youa* re getting ready for your trip and in situations that may occur wherever you go.
* Identity Theft Assistance: helps prevent, protect and restore your identity in case of theft or fraudulent use.

Thanks to the mobile app that supports these services, you can:
* Access the Desjardins Assistance Services number quickly, anywhere in the world
* Get useful tips and information before you leave on your trip and in case you run into any problems while youa* re away
* Create your own health record so you can communicate information about your allergies, prescription drugs and illnesses to foreign healthcare providers in a number of languages (German, English, Arabic, Spanish, French, Italian,...

  • Platform: Android, WinMobile

Security Force Assistance This FM primarily focuses on the brigade combat team and advisors. It also provides a wider doctrinal framework for SFA. It is organized in the following manner: * Chapter 1 focuses above the combat team. It provides the overall doctrinal context for SFA. * Chapters 2 through 6 focus on the combat team level. These chapters provide a framework for SFA, its considerations for the combat team operations process, considerations for augmenting the modular brigade for security force assistance, its considerations for the unit employment, and its sustainment considerations. * Chapters 7 through 10 focus on the individual advisor.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x

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