TeamKB for Outlook  Downloads: | Views:  | Rating:

TeamKB for Microsoft® Outlook® is an enterprise-grade knowledge base, allowing you and your team to share information, reduce customer support, improve staff productivity and eliminate time wasted searching for information across disparate systems such as shared folders and paper documents, all inside Outlook. With TeamKB, your team can document best practices and solutions to common problems and reply to time-consuming and repeated queries by selecting an appropriate knowledge base article. Article can be inserted directly as inline in the email reply, or can be converted to a PDF, XPS or MHT document, and then attach to the reply email. - 100% Microsoft® Office Outlook integration. - Deploy it over an Microsoft® Exchange shared mailbox or a public folder. - No database requirement - KB articles are stored in your exchange server (supports hosted exchange server too) - No file server requirement - Only a simple client install - Centralize sharing of knowledge and documents - Find information easily - Keywords and advanced search options in Outlook folder views - Multi-tier problem category-problem types - Custom define the fields you wish to track within the knowledge base - Workflows for easy content approval and publishing - Provide customizable email alerts so that all your team members are alerted as new KB articles are posted - Use the same exchange folder permissions to grant/deny access to the KB articles - Use the in-built access control mechanism in TeamKB to complement the exchange permissions for enhanced control - Publish KB articles to your website for providing first level support to your end-users - Content formatting with built-in editor of Microsoft® Word, embed images and any number of file attachments - Email KB article as DOC, MHT, PDF or XPS document in single click!

Free download from Shareware Connection - TeamKB for Outlook is an enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers.

Publisher: AssistMyTeam | License: Shareware | Price: 300 Version: 2 | Size: 9347 KB | Platform: WinXP,Windows2003,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Ultimate x64 Released Date: 29-08-2009 | Rating: 0 | Title: TeamKB for Outlook Author Url: http://www.assistmyteam.net Program Info Url: http://www.assistmyteam.net/TeamKB/ Download Url: http://www.assistmyteam.net/downloads/TeamKBSetup.exe Screenshot Url: http://www.assistmyteam.net/images/products/TKB/1.png Homepage | Download

More downloads from TeamKB for Outlook publisher AssistMyTeam:

SupportCalls with Outlook - An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web UI for technicians and end-users, KB, SLA, statistics & reporting.

Attachment Manager for Outlook - Detach attachments and embedded images as files and link them up with the emails to save storage space and make Outlook run much faster. Re-attach files back when required, or when replying. Monitor folders and mailboxes for automatic detachments.

TeamKB for Outlook keywords:

knowledge base, kb, faq, tutorial, wiki, how-to, pdf, xps, mht

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