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SupportPRO SupportDesk - Web Based helpdesk software with integrated knowledge base

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SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include: *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase *AJAX powered user interface *Advanced ticket Rule wizard * POP3 / SMTP support *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Announcements/ News *Ticket Submission : Submit tickets with allowed types of attachments *Quick View Statistics : View ticket and staff statistics in a graphical manner *Reminders *Private Messages *Unlimited Companies *unlimited Departments * Multiple user addition in the CSV format * User Management API . Two months FREE trial for a full license is available.

Free download from Shareware Connection - SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket.

Publisher: iScripts.com | License: Shareware | Price: 99.95
Version: 3.0 | Platform: PHP, Scripts
Released Date: 23-02-2011 | Rating: 0 | Title: SupportPRO SupportDesk - Web Based helpdesk software with integrated knowledge base

Author Url: http://supportpro.net
Program Info Url: http://supportpro.net
Download Url: http://supportpro.net

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