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SupportPortal

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AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product\'s features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A

Free download from Shareware Connection - Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments.

Publisher: Escon Information Consulting | License: Demo | Price: 99.00
Version: 3.3 | Size: 2832 KB | Platform: Linux, Unix, Win2000, Windows Server
Released Date: 17-04-2012 | Rating: 0 | Title: SupportPortal

Author Url: http://www.helpdesksaas.com
Program Info Url: http://www.e-supportportal.com
Download Url: http://www.e-supportportal.com/trial/SupportPortal.zip
Screenshot Url: http://www.e-supportportal.com/images/portalpage.png

SupportPortal keywords:
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Shareware Connection periodically updates pricing and software information of 'SupportPortal' from company source 'Escon Information Consulting' , so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft,  Using 'SupportPortal' crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of SupportPortal.

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