Software Downloads for "Livechat Contact Center"

LIVECHAT Contact Center
License: Shareware

LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine icons to make easy recognizing referring website, the possibility of setting up link shortcuts and canned answers and also allows to transfer the customer between different agents without losing chat history.

Platform: Windows
Publisher: LIVECHAT Software
Date: 20-5-2009
Size: 12417 KB

LIVECHAT Communicator
License: Shareware

LIVECHAT Communicator is a secure corporate instant messenger. It enables fast and intuitive IM contact between all the employees, allows creating secure (encrypted with SSL) private chats and conferences using one of many protocols (ICQ, MSN, Skype, Gadu-Gadu, LIVECHAT). All the instant messaging flow is monitored and can be managed by administrator, who manages all the employees rights and keeps them sorted into departaments. It is possible to block external IM protocols and have all the employees use just the LIVECHAT protocol.

Platform: Windows
Publisher: LIVECHAT Software
Date: 6-5-2008
Size: 7441 KB

1BizCom
License: Freeware

Next generation web-based, multi-tenant, distributed, mulit-lingual, inbound, outbound Video enabled VoIP & VVoIP call/ contact center solution for Asterisk with Built-in phone, IVR, CRM, Predictive dialer, ACD, Chat, Mail, Fax, Video and other features..

Platform: Windows
Publisher: bizcom.sourceforge.net
Date: 19-09-2012
Size: 1249 KB

Genalyze
License: Freeware

The Genalyze log analyzer, a simple yet highly extensible framework for parsing log files, was designed for parsing T-Server log files generated by Genesys contact center software platform, yet is generic and easy enough to adapt for other log formats..

Platform: Windows
Publisher: genalyze.sourceforge.net
Date: 04-06-2012
Size: 484 KB

LIVECHAT ContactCenter
License: Shareware

LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install on customers side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers nothing. ContactCenter contains a conjugated feature - Business Instant Messenger mode, called LIVECHAT Communicator.

Platform: Windows
Publisher: LIVECHAT Inc.
Date: 08-09-2006
Size: 4510 KB

CRMadar
License: Freeware

CRMadar 3.0 is designed to give you the knowledge you need to develop and implement smarter customer strategies and maximize customer profitability. It is a powerful software solution for Customer Relationship Management, project management, workflow management, PIM for small and medium-size companies. The CRMadar application facilitates contact management, campaign management and customer service. CRMadar is a software solution for Microsoft Windows 98, NT, 2000 or XP and can be used either within a central network or remotely on Notebooks.

Platform: Windows
Publisher: MADAR
Date: 01-03-2004
Size: 2807 KB

WX Vision Desktop Liberty
License: Freeware

Desktop recursive File manager Shortcuts and Task Manager Manager names and programs Phonebook Schedule of commitments quick notes Audio Player Clock Alarm Picture Viewer Slideshow photos and images Contact center and support Resource Manager system Adjust monitor brightness Interface single multifunctional Support for touch and mouse gestures financial Manager Interface multicolor Backup of data Password encrypted security Exchange of passwords and PIN Lock computer with scheduled Control of content for children and staff Among other features for XP, Vista and 7.

Platform: Windows
Publisher: WXSDA
Date: 8-3-2011
Size: 11567 KB

WX iNova Desktop Opus
License: Shareware

Module for USB memory sticks and SD cards. Support for mouse gestures and touch. Exchange of wallpaper Touch. Wallpaper art with Layers. Control Center Content. Professional financial manager. Map of activities and businesses. Quick notes. Phonebook. Schedule of commitments. Meaning of words. Personal trainer. Programs and folders by surname. Center tasks and shortcuts. 5 ways to deal with tasks. 5 ways to deal with shortcuts. Center settings. Support and Contact Center. Direct mail and e-mails. Magnifier and webcam.

Platform: Windows
Publisher: WXSDA
Date: 06-08-2012
Size: 1864 KB

vtdialer
License: Freeware

This is a vTiger module adding predictive dialing features using the popular asterisk PBX. The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.) It is included also an optional module providing statistics on the contact center behaviour.

Platform: Linux
Publisher: sourceforge.net
Date: 27-09-2012
Size: 104 KB

iReferent Light
License: Shareware

Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file..

Platform: Windows
Publisher: Sitex Ltd.
Date: 10-03-2003
Size: 1534 KB

Contact Organizer Pro
License: Shareware

Contact Organizer Pro by PrimaSoft PC is a flexible contact management software for Windows users. Our contact software solution gives you an easy way to gather and organize information about all your business contacts: main contact information, business/account information, related contacts information, history of all activities, contact notes, and more. Intuitive interface and ready-to-use contact database solutions make it easy to set up and use. Software package has a separate module called Database Designer.

Platform: Windows
Publisher: PrimaSoft PC
Date: 29-09-2008
Size: 8675 KB

RoloFlex
License: Shareware

RoloFlex: amazing personal contact manager and information center for home/office usage. Freeware No Strings for Personal Use: Minimum cost for Commercial Application. Runs on Visual DataFlex. AutoDial thru your faxmodem, Callback Dates, Contact History, Phones/Email, Color and Fonts in Notes Section, Database Entry of up to 16 million people! Meet Rolo, the mascot!. RoloFlex rolodex style Contact Manager. RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage.

Platform: Windows
Publisher: Applause Software
Date: 27-08-2009
Size: 35031 KB

Online Contact Manager
License: Shareware

Online Contact Manager (formerly known as EContact PRO) is an ultimate online database system that allows you to store and retrieve contact information anywhere - anytime! You'll also be able to easily send emails to contacts with the built-in email client. Online Contact Manager features Sorting, Mass Emails, Group Support, MS Outlook Synchronization, Birthday Reminder, Data Export (CSV/TAB/HTML), Preference Control, Full Data Manipulation Interfaces, 30+ Customizable Fields and much more. There is also specially designed PDA interface allows you to use EContact PRO through your PDA/Cell.

Platform: Scripts, PHP
Publisher: ESOFTPRO.COM
Date: 21-01-2011

Call Center CRM
License: Freeware

Voicent\'s Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.

Platform: Windows, Other
Publisher: Voicent Communications, Inc
Date: 10-03-2013
Size: 402 KB

Contact Plus
License: Shareware

Contact Plus Personal is an innovative contact management solutionfor Windows 95/98/NT. It was the winner of the SIC Best BusinessSoftware Award and the winner of the People's choice award for Business Software.Includes quick internet access to favorite sites, popup US map, smart autodialer, word processing and customized letters using bothMicrosoft Word and WordPerfect, user defined text, date and numericfields..

Platform: Windows
Publisher: Contact Plus Corporation
Date: 05-10-2002
Size: 7394 KB

Contact Plus Pro
License: Comercial

Professional contact manager designed for offices and networks. Keeps track of incoming and outgoing e-mail, phone calls, letters, faxes, etc. Seamless interface to Word, Wordperfect and Winfax. User defined fields, quick popups, quick data entry templates, airport maps, automated followup schedules, computes distance to contact locations, handles sales transactions and quotes. Perfect for small offices..

Platform: Windows
Publisher: Contact Plus Corporation
Date: 11-04-2003
Size: 8884 KB

phulmonty
License: Shareware

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions.

Platform: Windows
Publisher: PHULmonty
Date: 01-01-2003
Size: 14000 KB

Service Center Manager (SCM) - Server
License: Comercial

Service Center Manager (SCM) - software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning - from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports..

Platform: Windows
Publisher: Alarit Inc.
Date: 17-09-2002
Size: 22 KB

Journey to the Center of the Earth
License: Freeware

A Journey To The Center Of The Earth, by Jules Verne (1864) Prof. Lindenbrook leads his intrepid party on an expedition to the centre of the earth, via a volcano in Iceland, encountering all manner of prehistoric monsters and life-threatening hazards on the way..

Platform: Windows
Publisher: Southern Ocean Software
Date: 30-07-2003
Size: 744 KB

Claymore Card Filer
License: Freeware

The Claymore Card Filer allows you to create a list of individuals and their contact information and sort them by resource and class. This system is particularly useful for sales and customer service staff. Each staff member (resource) can have their own list of contacts and organize them as they see fit. Each contact has a series of custom fields that can be used to track various useful bits of information. Even though this software is free, it is well supported. There is an online support center at site Here you can find an FAQ and a support forum.

Platform: Windows
Publisher: Blink Development
Date: 15-08-2004
Size: 5033 KB