Software Downloads for "Help Desk Management Excel Sheet"

Help Desk-99 is an easy to use, simple and well-done helpdesk software. Help Desk-99 is an easy to use, simple and well-done helpdesk software.Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Here are some key features of "Help Desk 99":Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start.

  • Platform: WinOther
  • Publisher: helpdesk99.com
  • Date: 16-10-2009
  • Size: 4608 KB

Wonderdesk Help Desk is a multi-platform compatible fully automated web based help desk. It was designed to help keep your company organized, and enhance the communications between you and your customers. It easily installs on your website. Replace your support email link with the WonderDesk, and say goodbye to that messy email inbox and support requests that fall through the cracks..

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds\' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable. SolarWinds Web Help Desk improves ticket resolution by: Automatically generating tickets.

  • Platform: Windows
  • Publisher: SolarWinds
  • Date: 21-05-2013
  • Size: 262552 KB

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident...

  • Platform: Windows
  • Publisher: Polar
  • Date: 19-02-2007
  • Size: 9722 KB

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration and automation from multiple mailboxes via POP/IMAP - Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes - Service Level Management.

  • Platform: Windows
  • Publisher: Polar
  • Date: 22-05-2010
  • Size: 17183 KB

Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · 45 Day Unconditional Money Back Guarantee.

Help Desk Premier is high quality software that streamlines your customer service approach with a multitude of easily-configurable features. Help desk agents and technicians can rapidly manage customers’ requests, making for high client satisfaction. Help Desk Premier’s features and ease of functionality makes it comparable to much more costly solutions: HDP’s one-time cost is a fraction of the yearly fees charged by larger applications. With the help of Help Desk Premier, request management, incidents, problems and even many questions that arise are easily resolved with our simple but powerful user interface.

AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from.

The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes.

  • Platform: BEOS, Linux, Mac, MS-DOS, OS/2, Palm, Pocket PC, Symbian, Unix, Windows
  • Publisher: Ovitz Taylor Gates
  • Date: 22-05-2006
  • Size: 4385 KB

Any particular company that does online business wants effective help desk software. In lots of cases, the software for help desk is a very important component to a perfect strategy of business that can assist both the client and company. Comparing, locating and researching, the available options can be a threatening undertaking, but it assists to be knowledgeable about your choices. Generally, a solution of the help desk software offers a centralized method to manage issues and problems in the management of website.

  • Platform: AS/400, BEOS, Handheld, Java, Linux, Mac, MS-DOS, Netware, OpenVMS, OS/2, Palm, Pocket PC, RIM, Symbian, Unix, Windows
  • Publisher: Omnistar Interactive
  • Date: 09-07-2009
  • Size: 4 KB

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your levels of service simply by working with it.

  • Platform: Windows
  • Publisher: Neustro
  • Date: 29-06-2011
  • Size: 219618 KB

Floating throughout magazines and websites regarding the benefits of getting a good quality and useful help desk software, you search that lots of them concentrate on how it can help your clients and the team of your help desk. Therefore, you are bound to doubt how particular software could probably help boost your business. In the entire realism, software of help desk would help everyone concerned, from the team of your help desk and your clients to your personal company. With the help of this software you can improve satisfaction of your customer.

  • Platform: Unix, Windows
  • Publisher: DataMystic
  • Date: 09-09-2011
  • Size: 431 KB

Every wonder what it would really be like to have FREE help desk software was professionally written? Help Desk Point is a new open source help desk application based on php and mysql. It's easy to use, and highly customizable..

Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly.

Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support requests, why not have them open a support ticket on a professional online help desk. That way you can manage and prioritize your customer support issues to provide a much higher level of customer service. Effective customer relationship management is critical for your website and a having professional online help desk is an integral part of any CRM solution.

Help Desk Reloaded Free MySql PHP help desk software is multi-platform compatible. Help Desk Reloaded is a 100% free web based Help Desk Customer Support System. Users can quickly log help desk tickets, and Customer Support HelpDesk representatives can track calls, assign priorities, etc etc. Help Desk Reloaded Requires VERY LITTLE knowledge of MySQL. Our Help Desk Installation Software creates the necessary tables and fields in the MySQL database, setup is almost 100% automated. We also offer a free online demo of our help desk software, as well as help desk screen shots.

A new version of our popular online Help Desk app! For your clients ? it now has a side panel option, improved knowledge bank searches, customized glossary word definitions, etc. For the customer service professional ? we?ve added a WYSIWYG editor, better management reporting (by specified dates), upload manager & more. Free support, install, source code & future version upgrade. (Visit for demo.).

  • Platform: Asp, Scripts
  • Publisher: Expinion.net
  • Date: 02-09-2011

Help Desk Software for Free. This software is a great for small to medium size information technology department. Based on PHP and using MySQL, features an easy installation wizard..

  • Platform: PHP, Scripts
  • Publisher: Mike Smith
  • Date: 25-11-2011

Omni Help Desk Pro is a no-nonsense system that quickly and easily allows you to manage, monitor and maintain unlimited agents, departments and tickets. The core system offers + A lightening-fast interface that is simple to use and easy to customize + Website integration + A knowledge base extractable in whole or part to your customer tickets + POP3 email piping + Unique ticket category creator + Customizable canned email. Ask for a 10-day FREE trial, FREE installation!.

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it\'s a robust and intuitive help desk that will improve your levels of service simply by working with it.

  • Platform: Windows
  • Publisher: Neustro
  • Date: 20-06-2012
  • Size: 223405 KB
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